About 25 years ago we bought our insulated roll-up garage door from San Diego Door Pros. Since…read morethen, we've had to replace the springs only twice (that's once every 12-13 years), with the most recent time being one year ago as of this review writing. Each time, we had Door Pros do the service on our door. Each time, Door Pros did a professional and friendly job and prices are reasonable--that's why we keep going back to them for service. Last year, we had Door Pros replace all the rollers (and the springs, too) and replaced our noisy 40-year-old screw drive opener with a quiet side-mount opener. Again, they did a quick, professional job. A few months ago, the wheels started squeaking, and I finally got around to calling for service because who wants noisy wheels after so many months of a nearly silently operating garage door? Andy was dispatched and immediately diagnosed the problem as the wheels and hinges needing to be lubricated--and he was right (I had only ever lubricated the springs, never the wheels and hinges). He very nicely showed me how to do it myself and worked to get the hinges loosened up. He even recommended a lubricant spray available on Amazon to use every 3 months to keep the door operating smoothly and quietly. He also showed me how to check the hinges for wear and, if necessary, replace individual hinges. I am very impressed with Andy and his willingness to share his knowledge and expertise with me to keep the door and hardware in good maintenance for perhaps at least another 25 years. We will continue to rely on Door Pros for our garage door needs.

Andy, the lead technician who trains all the other techs there (not Andrew, the business owner)…read morecame out and did a great job, explaining everything he was doing, his history of experience, and what I should do to keep the door running well. He really knows what he's doing and takes pride in his work. I'll use them again when I need more service, and recommend them as well (they were a recommendation from someone else in my townhouse complex).

Radford made a beautiful custom garage door for us several years ago and it makes the front of our…read morehome look just perfect -- we love it! But where Radford really shines is with their customer service and garage door techs -- we do a yearly tune-up to keep the door in top shape and for the past two years, we've had Rick as our technician. Both times, he has explained to us what needs to be done and how he's going to keep everything running smoothly. He is helpful, detailed, and patient and we appreciate his skills very much!

This responds to the Radford's response to my review. They respond that my new home owner warranty…read moreclaim was outside the one year warranty because it was made beyond one year from their installation. (Their manager also claimed that because they did not sell me the garage door or installation service) -- they instead sold it to the condo project developer -- I could not make a warranty claim. Note. I purchased this home as a new build and am the first homeowner.) IT is my belief that Radford's position is clearly in violation of CA's Right to Repair law at Civil Code 698 et seq. As to when the warranties under the Right to Repair Law starts, it starts at substantial completion of the project according to Section 941. As to the transferability of the warranties, Section 945 provides that the right to claim is with the homeowner and their successors in interest (someone who buys our home.) In any event, if you are considering using Radford, please consider their positions in honoring construction warranties. Sent from my iPad

Engaged for garage door repair (multiple issues: opener springs, etc.). Highest recommendations for…read moreApex Garage Doors. Outstanding across the board, from initial service request (online "community" Calendify calendar) where customer schedules the time and date for the visit, to diagnostics and recommendations, and to workmanship. There's no price gouging here at all - pricing for parts and labor were more than reasonable. The technician was extremely knowledgeable (in my case Yehuda) and provided accurate evaluation of the problems and provided all remedial options with pros and cons for each. Bottom line, you get clear complete evaluations, multiple recommended repair options, expert workmanship, and fair pricing. What more can you want!

My garage door broke completely out of nowhere (I guess as they do.). I called another company who…read moresaid they'd call me back (they never did) and while waiting, I called Apex. It was 3:30 in the afternoon, and yet they still were able to come out same day. I had the great fortune to have Yehuda come out, and he very patiently explained to me what had broke, and said he could easily fix it for me. About an hour later Yehuda told me the door was done, and then explained to me what else I should do to make the door work better. He told me I absolutely didn't need to do it, but doing so would ensure a long term fix to my door, so I agreed. He spent another couple of hours on the door, and had it working fantastic. He also explained exactly what he did, and what I would need to do for years to come to make sure my door continued to work well. My only slight frustration is I wish I could have seen the quotes/estimates before everything was done. It was of course verbally said to me, but I work better visually, so at the end, it ended up being a bit more than I had calculated in my head. All good though. I'll be using Apex Garage Doors from here on out. The other company definitely lost out on a customer.

Very quick response. Arrived on time and ready to work. Had the required parts in his truck and…read morewas able to replace and repair my garage door within 30 minutes. Great. Service.

Mike at Coastal Garage Doors did an excellent job. He came in after another vendor had created a…read moreproblem, quickly figured out what was wrong, and took care of it properly. What I especially appreciated was that he did not try to oversell me or turn a relatively straightforward repair into something bigger than it needed to be. He was knowledgeable, professional, fair, and got the job done. Thank you so much, Mike. It was a huge relief to have someone come in and simply fix the problem the right way. I would absolutely hire Coastal Garage Doors again and highly recommend them.

The whole experience with Easy Open was... easy…read more We recently had our old screw drive (installed in 2005 by previous homeowners) Liftmaster completely fail. The light flickered nonstop and the unit refused to even attempt functioning. I ordered a brand new jack shaft/side opener off Amazon and was going to try installing myself. But then I discovered our garage door was super unbalanced (the spring had lost a lot of tension I guess). This would likely make the new opener unable to function, and garage door springs are not safe for a DIYer to mess with, so I was stuck and decided to call in the professionals. I reached out to a few businesses on Yelp, and... Pros: They responded quickly to my Yelp request with an actual estimate (only company who did) They stuck to their estimated schedule, arriving right in the middle of it Devin is an awesome guy and a super skilled installer who knows what he's doing and more importantly: cares about doing it well! He was really friendly, worked quickly (took about 90 mins altogether for everything), took care of all the little details, cleaned up the area when he was done, and walked me through all the operations of our new door opener at the end. We chatted a bit as he worked and had a pretty good time while still getting everything done blazingly fast. Easy Open accepted Zelle for payment which is super convenient for those of us who never have cash and don't know where their checkbook is! Cons: None, I wouldn't hesitate to recommend these guys to anyone who asks. I'll definitely be calling them when we have any more garage door related needs!

This is the second time I use EODC for my garage door need, only this time is replacement of the…read moregarage door. From the very beginning Michele was great, very responsive, answered all of my questions. Arranging the appointment was easy and flexible. Randy came out and gave me a quote, he didn't upsell anything I don't need which I appreciate. After that, I had few more email exchanges with Michele and she was very helpful. The technician Max came out to install the new door, he was fast and professional. It was a great experience from the beginning to the end, no complaints at all. Call EODC for your garge door need. And no, I don't work for them :-), just want to give them a feedback and review.

"Angel" is the perfect name for this company. We just had an astonishing experience with Snir, the…read moreowner of Angel Garage Door: our garage door slammed down last evening after my wife pulled in. Upon investigating, we found parts on the ground, and saw that the arm that connects to the door to the track was just hanging loosely. We posted a Yelp project request, and heard from a bunch, with expensive estimates. Then we heard from Snir. After a couple of texts back-and-forth, Snir asked, "Do you have a ladder? Because if you do, this is a really easy fix... and I can talk you through it over the phone." We got on a Facetime call, and Snir saw that a faulty retaining pin had failed, causing the entire mechanism to disassemble. Armed with a new pin, after about 10 minutes of following his step-by-step instructions, my wife and I were able to get everything back in working order on our own. Snir saved us a bundle and refused to accept any payment for his time and expertise. He said he saw we were in a tough situation, and simply wanted to do a good deed and help us out. It was the sort of kindness you rarely see anywhere, and speaks highly of his honesty and integrity as a businessman. It was an exceptional experience, and I would recommend Angel with great enthusiasm. Thanks, Snir!

Called to inquire about pricing on install of customer purchased opener. Sounded like offshore call…read morecenter just pushing appointments for foot in door. I indicated this wasn't the owner/operator type of business I was looking for and thanked Linda for her time. She proceeded to spam call me back with multiple phone numbers and text me. This business practice if far from "angelic" and seems desperate.

Myer did an amazing job on upgrading our 1942 garage door! Hauling away the old door was very…read morehelpful. Fair pricing. James was adaptable & made day of last minute changes happen. Switching to a side motor is essentially for loft accessibility. Appreciating the little things, the clicker & keypad are a game changer! Thanks for bringing us into the 21st century! - Tommy B.

Sent out my request for a quote and I appreciated so many things about the interaction…read more - first, not only did a human respond but it was the owner. At least 3 other places had a Jane that responded. - I was not given the run around about needing to come out for a free estimate. I did not have time to meet with multiple people. I knew what was wrong and he knew his price. - He gave me a flat price! This was huge. Last time I had a repair the end price came in higher than I was quoted. Appreciated that the quoted price matched the final price. - he was on a job but still had great communication. - when he finally arrived he was fast and friendly. Thanks James!

Mike was able to come within hours of our call. He assessed the situation and returned the next…read moreday with the part needed. He fixed the door and our old door works well again, actually, better than it has in a while. Mike was responsive, kept us informed as to his arrival times and respectful of our property. The price of the repair was very reasonable. I'd highly recommend Clicker Garage Doors & Gates and Mike for any garage door needs you may have.

Leo, the technician came out and did an excellent job of repairing my garage door, which was fully…read moreoff-track and at a pretty severe angle. We ended up having to replace the springs and he took care of everything very expeditiously! I was able to deal with the manager of the company for a fair price for the work so I am very satisfied. I would not hesitate to recommend Clicker garage door!