Would highly recommend this professional family owned company. Easy, flexible and quick…read morecommunication. Honest and straight forward. Prices were incredibly reasonable and fair. Great crew. Hats off to Antonio who not only came to do the estimate, he also did the work. They did exactly what they quoted they would do. They took pictures of exactly where the issues were, how they resolved it and shared them with us. Thank you. Will refer others to your company. Not an easy job in the middle of summer. Here is to staying cool and insulated! L & G

These guys are A+ fantastic..!!! I highly recommend! They were timely, competitive, very…read morethorough and genuinely nice people. They also installed a few non-IC rated recessed light fixture covers I purchased but couldn't get to at no additional cost. They also thoroughly broom cleaned after themselves

Highly recommend Bruce and the Koala Insulation of Jacksonville team. We had a quote from another…read morecompany that came in at $2800 to "encapsulate" our insulation after clearing up a rodent issue in our home. This company did not do an inspection of the attic, just recommended the "encapsulation" based on their assumptions. We contacted Koala for a second quote and Bruce spent time walking our entire attic. He reported we had no damage due to the cleared rodents and did note our 17 year old home did have some spots where the insulation was not up to R38 standards (some areas only had 4" of insulation. Koala came out and upgraded the entire attic to a consistent 14" of insulation for $1500. We couldn't be happier! We feel we are well insulated and Bruce and the Koala team are professional, efficient, honest and of the highest integrity.

Contacted Koala Insulation for a Quote we added a Mini-Split Air Conditioner to our garage and…read moreneeded the ceiling to be blown with insulation.I was able to insulate the side side walls when our house was being built but I understand they can do this also to walls already drywalled. Bruce came by when scheduled and quoted me a price. He gave me a fair price and I was able to negotiate it a small amount. We accepted the price and he got me scheduled in about 10 days. The Installers arrived on scheduled time and date the 3 man crew were quick and efficient. They even had a shop vacuum and swept the garage floor. Thank You Koala for making my home more energy efficient.

Kendrick (owner) made the installation of our attic insulation project quick and painless! He was…read moreprofessional and efficient. Additionally, he offered some tips on how to improve energy efficiency throughout our home. I would suggest his company to anyone who has insulation installation needs in the Jacksonville area!

From the owner: insulation installation business in jacksonvilleread more

Unfortunately they are out of business. I've used them many times. Great work... no problems.read more

From the owner: Install Glass Shower Enclosures (Standard & Heavy glass), Mirrors, Framed Mirrors, Moen Bath…read moreAccessories

We had an armadillo problem, digging holes under our neighbor's fences, getting into a back and…read morefront yard digging holes in both and up against our house. Our dog has even chased it a few times late at night. It was our tree and hedge guy that found a burrow underneath our A/C unit. Of all the places why ours??? I did a little research and found CritterPro. They have good reviews so I sent them a message on their website and they called me within 15 minutes. I spoke to Edward and described the problem. He gave me a reasonable estimate and we set up a time for him to come up and set a trap. On the day, he called me about and hour early asking if he could swing by and I agreed. Edward was really nice. I showed him all the holes and the a/c unit. He stated that the A/C unit doesn't appear to have been used recently and offered to fill it in. As for the holes in our fence, we could block it with rocks or pavers to prevent them from slipping in again. If the critter comes back he said to give him a call. Let's see if he comes back. Well, it did. I called back and Edward came back out with a trap. He explained to me how the trap worked and how to free any other animals that may get caught in it by accident. The very next day the armadillo was caught, I called them, they took it away and refilled the whole it made. Two days later, another hole was created. Ugh, another one! This time Austin came out and reset the trap. He was so polite and answered any questions I had and tested the trap at least 3 times to make sure it worked. It took few days and even had to had to flip the trap around as we heard some squeaking from the hole, then we finally got'em! They came back out to pick up the trap and the picked up the little guy. Unfortunately that wasn't the last one, so we had another trap set up and caught a third one! We thought that there might be a fourth one but all we've caught so far is a possum. It's been pretty quiet so far. Hopefully that's the last of them. Thanks CritterPro for everything!

Critter Pro saved us from a scam. We got roof rats, and a company tried to sell us services we did…read morenot need-- such as more insulation on the attic--to solve the problem. We called Critter Pro instead, and we immediately felt like they were trustworthy. Critter Pro closed all the wholes that gave wildlife access to our attic. A generous warranty is included with the service. In the last year, we have called them twice, and they did not charge us.

Used USI to fix a garage door that was out of balance, hanging up and making a strange noise. Not…read moreeasy to schedule an appointment upon the first call. There were call backs that didn't happen when promised. Garage door wasn't fixed and again having trouble scheduling another service call and getting someone to call back.

From the owner: The expert installers at First Choice Insulation & Specialties partner with the Jacksonville…read morecommunity for reliable, safe installation of an array of building supplies. If you need help with a residential or commercial project in Jacksonville or the surrounding area, First Choice Insulation & Specialties at 234C Industrial Loop S, Orange Park, FL is ready to help. Give us a call today to learn more about our installation service offerings.

Scheduled an HVAC tune up with them. Not sure if they did anything to tune up my system because all…read morethe technician did was take some measurements/readings and looked inside my unit. There was no tuning of anything. I knew the special ($49 for a tune up) was too good to be true.

RUN...no Sprint!!! I am extremely disappointed with the…read moreservice my parents received from Florida Home and Air (FHA). In July 2024, FHA installed a YORK AC system for my father--a dedicated 30-year veteran--after he inquired about our positive experience with a previous install 19 years ago. Sadly, I now regret that recommendation. By December(6mo later), the blower motor failed. Despite the system being under warranty, my father was charged $1,500 because FHA didn't have a certified YORK technician to perform the repair. To make matters worse, the blower part took 3 to 4 weeks to arrive. My parents are 79 and 84 years old--living without heat during that time was unacceptable and potentially dangerous. Fast forward to July 17, 2025--I received a quote from FHA for $28,000 for a RHEEM system. It was dropped to $18,000 with the promise of a $2,000 tax credit, which I later found out was completely false after doing my own research. The "top-of-the-line" RHEEM they offered was mediocre at best and didn't qualify for any tax credit. FHA didn't even know what specks were needed for the credit. (I realized that when I met w the other AC companies.) Even worse, FHA requires you to sign a waiver stating that if they damage your floors, drywall, or carpet, the homeowner is responsible for the repairs. That alone should be a major red flag for anyone considering their services. Needless to say, I cancelled my contract and walked away. I've since received honest, professional quotes from both Thigpen and A&W, and their service and transparency were night and day compared to FHA. Bottom line: RUN! Don't trust them. Don't be fooled by big promises or flashy presentations. Florida Home and Air is not a company I would recommend to anyone.

I called stan and got a quote of $1,540 to blow in insulation into a 1400 ft² home. I decided to…read moreclean out the old insulation myself, and about halfway called stan to ask him how much it was going to be. He said " $500 normally, but since you've done half the work i'll do it for $300." I was elated, because I thought it would cost around $850, which I happily would have paid. I threw out all of my insulation cleaning gear, figuring I wouldn't need it. Stan texted me 3 days before the job, telling me it was going to be $1,540, and they wouldn't clean out the insulation, "because that's not industry standard." Then he raised his price to $700. If he had originally quoted me at $700, I happily would have paid it. The fact that he increased his price, 3 days before the job, and failed to be honest is why I decided not to go with him. Shady business practices.

Horrible experience. This company damaged my property inside my home and then the owner tried to…read morenegotiate down / low ball what they would reimburse me for as a take it or leave it deal that was unacceptable. Wouldn't replace items or pay for damages to be fixed. Kept saying they stand behind their work until they had to remedy the damages. Only asked to get my home back to condition before they did the damage. Even spent 3.5 hours cleaning their mess myself as best i could. Contacted BBB to try to resolve. Owner told me to sue him if I wanted. Brought other contractors in to give quotes to fix their work. Suggest you be cautious when doing business with them. My two cents.

Owner and his son were very nice! They did a great job putting new insulation in our attic. They…read moreshowed up on time! Would definitely recommend.

I have tried numerous times to speak with someone in order to just get a quote. No one has answered…read moremy phone calls. I left a voicemail the first time and did not receive a call back. I called again and the automated message said that the mailbox was full. No response from email either. At this point, even if I did receive a response now, I would not do business with them. The perception to me is that they are not reliable.