From start to finish we have been impressed with the staff of Jack C. Wilson Roofing Company. The two estimators who came to estimate the project were friendly and informative. The information they left with us was helpful. The office staff, and Grace in particular, was friendly, efficient and professional. The supervisors and crew doing the work on the roof kept us up-to-date on all aspects of the work being done and modifications that were required. They cleaned the area around the roof as if no work had been done. I am very impressed with the final product and the organization that did the work. read more

We just had a new roof installed on our home. The sales representative, Jake, was experienced, knowledgeable, and enthusiastic about roofing. He is why I chose Jack C. Roofing with little hesitation. Lynn, in the office, kept me up-to-date. The project was started almost immediately. The crew was friendly and polite, and completed the job in a day and a half. A few days later, I asked them to address two small issues I'd noticed. The company was true to its word and came out and fixed the issues. I found this company reliable and trustworthy. The price quoted was fair, which made it an even nicer surprise when the job came in under budget. read more

My insurance company advised me that I needed a new roof. I received 5 estimates and Jake, with Jack Wilson, is the only one who showed me pictures of my roof and we discussed problems & solutions. He's extremely knowledgeable and explained everything in layman's terms. He was not the "cheapest" but he explained the difference in what JW was offering versus others. Byron supervised the job & could not have been more helpful. He was courteous and took ownership of the project. All of this was facilitated by Grace, who quickly answered my calls pleasantly and helpfully. The roofers were hard-working and diligent. Can't say enough good things about Jack Wilson Roofing! read more

Just had a great experience with Kyle Voss of Jack Wilson roofing. Took care of our issue promptly and made sure we had no other problems. He was courteous and very professional. I highly recommend them no matter the size of the the job big or small. read more

We needed a roof repair and a retired contractor told us that Jack Wilson would be the only roofer in Jax he would recommend. Our roof is only a few years old, but we didn't own the home when it was done. I heard a drip from the ceiling to the floor. I called and they came out in a few hours. It was a nail that had popped up causing the leak. They could tarp it and repair it another time, but since the rain had stopped they could to it then. They looked for the exact shingles, but couldn't find them and they were concerned. The match is co close, I didn't even notice. They were reasonably priced, exceptionally conscientious and professional. They are properly licensed by the state and their license number is on their signs and cards as required by the state. I would definitely recommend them to anyone needing a roof or roof repair. read more

We just acquired another property and the roof on this thing is 20 years old. Jack C Wilson was one of the estimates we received. My call was promptly returned and scheduling an estimate was painless. Harry arrived on time and provided a written estimate on the spot. We took some time to think about it and decided to go with Jack Roofing. I called on a weekend, left a message and my phone call was returned first thing on Monday morning. Getting Harry to come back out was once again, painless. He went over the options, paperwork and next steps. So far so good and will update the review once the re-roof has been completed. read more

Jack C Wilson Roofing - Putting in that WORK! - Roofing Near Me - Jacksonville, Florida

One of the owners came out to give us an estimate on a leak we had. He went up on the roof, found the issue (one nail!) and refused to take any money for his time. I will not forget it when a new roof is necessary. How nice! read more

I found this company via a friend's recommendation and I am highly impressed! Harry was our salesman. He was very professional and friendly. He was also very patient while we did get other quotes and make our final decision. Once roofing day was here, the staff was very prompt and efficient. They took good care in making sure that the lawn was properly tarped to ensure tidiness. The day of project manager came by a little after start time and informed us of what would be happening and when. Chris was very thorough in ensuring everything we agreed upon would be completed. He came back at the end to inspect the job was well done and we didn't have any concerns. We LOVE our new roof and cannot recommend them enough! It's very apparent why/how they have been in business for 70+ years! The office staff was also extremely friendly and courteous. Lynn was so sweet and helpful when I had some follow up requests for insurance purposes. 10/10 read more

Thanks to Mother Nature, I needed to get my roof replaced. Me and ALL of my neighbors. So you can imagine the hassle. I got the names of 5 roofers from my agent and gave all of them a chance. Jack C Wilson was the best of the lot. The estimate was clearly explained He pointed out something that should be done differently to make things right and that they'd make sure that got done as part of the process. That was a plus. The price was competitive, not the lowest but not the highest. Tehy have their own crews (I think that means they do enough business to keep crews busy...that's good). They were clear about the wait due to the volume of work. We waited over 2 months but I got the impression that we would have gotten higher priority if the roof was compromised. Another thing I appreciated was that they didn't ask for any money prior to end of job. Once the work started, the crews were efficient and quite polite. I'm not a roofer but it sure looks great from down below. I'd recommend these guys hands down. But you might want to be prepared to wait. read more

From start to finish, I was extremely impressed by my experience with Jack Wilson. Everyone I interacted with was courteous and professional. Starting with Harry, my estimator, who came out to do my initial inspection. He was such a pleasure to work with, very transparent and honest. He even helped answer some questions that came up later on his day off. I wanted to get the roof installed ASAP, and Harry was able to push up my install date! The folks in the office were friendly and courteous on the phone. My roof was installed in one day, and the project coordinator came back the next day to ensure that everything was cleaned up properly. I honestly couldn't have asked for a better experience. I very highly recommend! read more

Jack C Wilson Roofing - Roofing Near Me - Jacksonville, Florida

My roof was 20 years old and after calling several places and not hearing back I finally got a few estimates and one was from Jack C Wilson. They were very responsive and great to work with. Every question I had was answered and Jake even took the time to show me some of the repairs I might need. During replacement I was called and updated several times and the job was done in one day. I am very happy with the quality of my new roof. read more

We've all been here. Florida hurricanes have passed through Jacksonville. Hail storms hit the Julington Creek Plantation area pretty hard. And then the roofers show up. We've all seen it. Hundreds of homes getting new roofs in a community that is 20+ years old and needing new roofs... regardless of whether or not mother nature has punched us along the way. Tired of getting knock after knock from the unscrupulous "storm chaser" roofing companies... "Hi! I'm in your neighborhood installing a roof on your neighbor's house and it looks like your roof is damaged as well..." I finally got tired of answering the door to these vultures. They all promise free roofs from your insurance company. Good luck with that. Very hard to do. And for the many that have already gamed the system... thanks. Thanks for driving up home insurance prices all over Florida. Just wait until your next insurance bill comes due. I called 5 companies that I had seen around the area that had good Yelp and Angie's List ratings. All of them said I just had an old roof that needs replacing. But the ONLY roofing company representative that was down to earth and took the time to explain EXACTLY what was wrong with my roof was Kyle Voss of Jack C. Wilson Roofing Company. This company is legit. Two brothers who continued the long standing reputation of a LOCAL and trustworthy roofing company. They are not the cheapest, but they are not the most expensive either. He was thorough and patient, even waiting almost a year for me to save my pennies to pay for the roof myself. His company does it different. They do it right! No prestaging. There are no stacks of shingles sitting on top of your roof for a week before the job. Why? Because he says that roofers have to move the shingles out of the way just to get to the ridge of the roof, so it doesn't make sense to prestage until the old roof is removed. I asked about the growing trend of roofers around here covering up the off-ridge vents and installing new top ridge vents. Kyle was able to explain that it's not a good idea to go against the engineering principles of why the home builder built all of these house with off-ridge vents. Very smart and down to earth. The debris trailer they use is a normal trailer with normal tires, and is brought in on the day of the job. Not some steel trailer with steel wheels that is left in your driveway for days before AND after a job. A steel trailer that leaves cracks in your driveway. No sir. Jack Wilson roofing uses a normal trailer that is only on property as long as the job is current. Then it's gone. The crew are EXPERTS. Very fast. Very efficient. And very accurate. And the cleanup was impeccable. Lots of tarps to catch the stray shingles and nails. Yes, I did find about 20 to 30 nails around the yard with an industrial magnet after the job was done, but I was warned by the foreman that this is normal. From what I saw of the cleanup, it was "All Hands On Deck" and everyone of the roofers came down and walked the yard with magnets. Great attention to detail. Afterwards, upon inspection by myself and Kyle Voss (yes! The owner shows up after the job is complete to inspect for himself), we noticed that the fascia had been slightly damaged over my garage. No problem. He had his carpenter come out the next day, remove the fascia, take it back to the shop to color-match it and reinstalled it a day later. Looks great! Yes, get estimates from other roofers. But in the end, you will end up liking this company. There was a good vibe from Kyle Voss, the foreman, the site manager, and all of the workers. read more

Just finished my roof, great service, Harry took care of my quote and follow up. Were done in a day, great cleanup. read more

This was a truly great experience. They were all professional, from the estimator to the office staff to the installers. They were very fast and efficient. I would recommend them highly. Our installation was done on 1/19/21. read more

Impressed with the job on our roof. Not familiar with other roofing companies, so I can't comment on the price we paid other than to say it seemed reasonable. Harold, the former owner, retired soon after he made the deal with us, but seems the business has not lost a beat with two of his sons taking over. read more

Absolutely horrible customer service I wouldn't recommend anyone come here unless you want a rude & unprofessional experience. Zero stars.

The BEST experience EVER! Chris, one of the owners, returned my initial call within the hour. Set up a date and time for an estimate within the same week. I was so surprised (given it is the busiest season of the year for roofers) when I was able to get on the schedule and have the work done within just a couple weeks after the day of the estimate. SCOTT & CORY did an AWESOME job! They went above and beyond to check and cleaned up EVERYTHING before they left. Except for the color of the new roofing, no one would ever have known they came and went. They were very friendly, polite and knew their job! They were honest about work that was not necessary, called the boss to discuss, and my bill was immediately adjusted. Truly grateful for this. These guys are a tremendous asset to this already great company! I would highly recommend Jack C. Wilson Roofing and the fellas that did this job to anyone! Will be hiring them again in the very near future! read more

I'VE used them for a reroof on my previous home and a repair on my existing home. They are top notch. As a retired engineer, I fully appreciate their quality of work and responsiveness. They provide before pictures to describe the work and provide after pictures to show what they did. They provide references and all permitting and bonding documentation. I highly recommend them. read more

Just had my roof repaired and was very happy with the results. They where very friendly and answered my questions and concerns. I would definitely recommend family and friends to this company for any roof repairs. Thank you to Chris and the crew. :) read more

Just had my 30 year old roof replaced though it never leaked and looked fairly good - why? Jack C Wilson put installed it the first time and for a three tab to last that long without a single problem is more than enough to use them for my new roof. The new roof crew was great; one time, courteous, professional and fast. The roof was 90% finished in one day and completely installed and the site cleaned by then next afternoon. They even put drip edge and flashing around my cupola that was not originally quoted without charging an extra fee. Wonderful folks both roofers and admin staff in the office. Everyone was down to earth, polite and professional. If they are around in 30 years, I'll use them again! read more

Horrible -don't even think about it! Scheduled an estimator; I arrived at least if not more than a half and hour before scheduled appointment time at my rental home. Waited and no estimator. Finally after 45 minutes or so I called and come to find out they said that they were there and had been there. Basically a lot of BS! I indicated 'impossible' as my renter and I had sat on the back of my truck waiting -talking at length!! I think they had come by earlier and just went on there merry way-just did not want to admit it!!! Rude, disrespectful and certainly no customer service at all. They argued about it-actually mind blowing to think that I as a consumer who is willing to pay anywhere from $6000 to $10,000 depending on the estimate for a new roof and to not even have the decency to wait and converse physically. I'll spend my money (cash!!) somewhere else!! No thanks-don't use them!! read more

After interviewing 4 other roofing Companies, I am so happy that I chose Jack C. Wilson Roofing to repair and reroof my home. The team was prompt, professional, and thorough. My roof needed extensive repairs which caused me a lot of stress and worry, but this group took it all into their hands and made it an affordable and stress free transaction. They were knowledgeable and very resourceful throughout the entire transaction. Their customer service was superb. Same day call backs and all questions answered. Special thanks to Harold, Chris and Lynn and the rest of the team for taking good care of us. If you want a professional, choose Jack C. Wilson Roofing. I highly recommend them. read more

The entire team was professional and thorough from consultation to install. They provided answers and call backs promptly. We are extremely satisfied with the outcome and would highly recommend Jack C. Wilson Roofing. read more