1. Jacksonville Chimney Pros

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Jacksonville Chimney Pros

4.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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Response time

3 hours

Response rate

85%

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Fireplace cleaning

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10 months ago

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2 years ago

Have not gotten back to me yet as to fix been a week and I have emailed them again no answer

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Michael W.

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Ask the Community - Jacksonville Chimney Pros

Clean Freshness Cleaning Services - Damaged caused by companies machine

Clean Freshness Cleaning Services

(40 reviews)

Murray Hill, Westside

The one time I don't do pre research before booking a service, I get scammed. Lesson for next time…read more I'll spare the story but warning to anyone who googles this company, yes it's a scam.

Zero stars if Yelp allowed it. Cleanfreshness.com advertises dirt-cheap carpet cleaning ($59 for 2…read morerooms) with "professional" results and 100% satisfaction guarantee. Total lie. Booked for urgent sick-dog messes (vomit + feces) on upstairs carpet in Longmont. Tech shows up, jacks price to $400--hundreds over any ad. I let him start. He bangs heavy machine up/down stairs like he's wrecking the place, then slams it into my wall, gouging out drywall chunk + debris everywhere. No apology. Shrugs: "Home Depot, $10 supplies." Yeah, right--mocking the real hassle while refusing to fix his mess. Work? Pathetic. Spots half-cleaned, feces traces left, odor lingering. Point it out--he grabs spray bottle/rag, scrubs harder... grinding stains deeper into carpet. Made it WORSE. Refused $400 rip-off. Paid only $100 for the minimal damage he did. He stormed off furious, banging equipment into his vehicle like a toddler. This company is a bait-and-switch nightmare: low ads to lure you, massive upcharges, incompetent work that ruins your stuff, property damage with zero accountability, rude attitude. Their fake-perfect site reviews? Laughable. BBB/Reddit/Yelp full of similar horror stories--scams, broken promises, no recourse. AVOID CLEANFRESHNESS.COM AT ALL COSTS. Especially pet messes in Longmont/Boulder. Choose real local pros with actual reviews. I got screwed--don't let it happen to you.

Ash Away Chimney Service

Ash Away Chimney Service

(3 reviews)

Riverside

I first used this company last year and was thoroughly satisfied with their work. Family owned and…read morerun with the kind of work ethic I admire. Didn't overcharge and wasn't looking to make money on me. They were clean, friendly, thorough and took their time doing their job. He recommended a new cap because the one we had wasn't to code. We opted to wait till the following year. Well we waited till Oct. 2018 and came back to them because a different company we called had to do a cleaning again with an inspection, even though a chimney cleaning is good for at least 2 years and they had to order the cap that I only wanted installed in the first place. $600 was what the proposal quote was for and I said, no way, cancel the order. I called Ash Away again, couldn't reach them the first time, finally spoke to his wife and asked them to install a cap. Not only did they honor the quote from last year, they had one in stock and would install it that same week I called. Done, finished, clean, fast, and a satisfied customer. They definitely will keep me as a customer.

Would never recommend this company as the technician made me feel so uncomfortable, he didn't even…read moremake it in my front door. The technician showed up about 15 minutes early and I was finishing up getting ready. When I answered the door, he was in his truck pulling out of my driveway, already leaving at 10:50 though our appointment wasn't even until 11. I told him he was early and I was still getting ready, and he was instantly extremely rude and abrasive. He informed me if I was "going to be that way," he didn't want to provide me with service. I was uncomfortable being alone in my house with someone so hostile, especially when he wasn't even polite enough to wait in the car until our scheduled appointment time. I'll be using another company going forward.

Jacksonville Chimney Pros - chimneysweeps - Updated October 2026

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