Zero stars if Yelp allowed it. Cleanfreshness.com advertises dirt-cheap carpet cleaning ($59 for 2 rooms) with "professional" results and 100% satisfaction guarantee. Total lie. Booked for urgent sick-dog messes (vomit + feces) on upstairs carpet in Longmont. Tech shows up, jacks price to $400--hundreds over any ad. I let him start. He bangs heavy machine up/down stairs like he's wrecking the place, then slams it into my wall, gouging out drywall chunk + debris everywhere. No apology. Shrugs: "Home Depot, $10 supplies." Yeah, right--mocking the real hassle while refusing to fix his mess. Work? Pathetic. Spots half-cleaned, feces traces left, odor lingering. Point it out--he grabs spray bottle/rag, scrubs harder... grinding stains deeper into carpet. Made it WORSE. Refused $400 rip-off. Paid only $100 for the minimal damage he did. He stormed off furious, banging equipment into his vehicle like a toddler. This company is a bait-and-switch nightmare: low ads to lure you, massive upcharges, incompetent work that ruins your stuff, property damage with zero accountability, rude attitude. Their fake-perfect site reviews? Laughable. BBB/Reddit/Yelp full of similar horror stories--scams, broken promises, no recourse. AVOID CLEANFRESHNESS.COM AT ALL COSTS. Especially pet messes in Longmont/Boulder. Choose real local pros with actual reviews. I got screwed--don't let it happen to you. read more

Clean Freshness Cleaning Services - Damaged caused by companies machine - Chimney Sweeps Near Me

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The one time I don't do pre research before booking a service, I get scammed. Lesson for next time. I'll spare the story but warning to anyone who googles this company, yes it's a scam. read more

They are a total rip-off. Over the phone, they offered a $69 discount, but when the technician arrived, he said it would cost $299 for cleaning and $149 to replace the dryer pipe. When we called their office to find out the reason for the price difference, the first person hung up on us. We called back, and the second representative was very rude and hung up as well. This was the worst experience. However, I paid only $99 to another company for both the cleaning and the pipe replacement. Don't waste your time or your money. read more

Worst company ever! I honestly don't know how their even in business!! DO NOT USE THIS COMPANY. They never even touched the carpet, they decided to steal my tools that were on the counter and took off! He forgot his forloco in the back bedroom and left the charger to my drill that he stole! So they're thieves and idiots! read more

Scammers. Do not trust this company https://cleanfreshness.com/ They adverstised $69 to clean dry vents but the technician quote was over $500. I wish I had read these reviews before. read more

If I could give 0 stars I would. This company is a complete fraud and I learned the hard way. They came, they had no idea what they were doing, they did a chimney sweep and soot was everywhere, cleaning took days. They promised me $200 back and never sent the money. You cannot contact them directly. They are a compete scam, please avoid them at all costs. read more

TERRIBLE SERVICE AND CUSTOMER SERVICE!!!! Customer service was RUDE and hung up on us several times. Don't recommend at all!!!!! Look at my carpet it looks so bad The light spots are what my husband cleaned after they left that's what it should look like! read more

Clean Freshness Cleaning Services - Terrible service !!!!!!!! No stars ...... - Chimney Sweeps Near Me

Scheduled carpet cleaning, tech sick, rescheduled 4 days later, tech sick, rescheduled next day for 11:00, car trouble so that was it for me. read more

UNRELIABLE / DISHONEST/ DO NOT HIRE THEM- you will regret it. Switched the time several times over a short few days - I rearranged my schedule - only to have them no show. Wanted assurances that I wouldn't be home while they clean?! What?! That's some SHADY BUSINESS. read more

Not recommended! We were patient when the technician missed their appointment, and then the office called later to let me know his machine broke down, and he would be there by 10am the next morning. 10am the next morning, nothing. I called them, "oh, he'll be there by noon, he'll call you." Nope! He finally calls me at 1pm "I'll be there by 1:45pm." He got here at 3:30pm. I showed him the pieces we needed done. I was given a quote, per their online sales team and their online pricing that we agreed to. When he arrived, he took a look and said "its not worth it for me to do this for the price quoted, and then raised the price over $400 more! I had guests coming, so I begrudgingly agreed just to get it done. As he started, his machine started leaking all over our house, he left puddles of dirty water everywhere. We had him do 4 couches, a recliner and 12 dining chairs, which he said he would fully shampoo and deep clean for the higher rate he was forcing us to pay. You can barely tell he did anything. Not only did he miss three of the dining chairs we were charged for, it took him less that 60 minutes to do 16 pieces of furniture, with a "full shampoo and cleaning." I wouldn't call that a deep cleaning. It was more like wetting the furniture. I spoke to their customer service online and on the phone who guaranteed a manager would call me back that same week Nope! No one called me back. I tried again a week later, and they said they only guarantee their work for seven days. I reminded them I had called and messaged within the 7 days, but they said "too late!" And I have not heard since. Don't waste your time. read more

I live in Sarasota and found ad on line for $69 dryer vent cleaning. I have it cleaned every 8-12 months. I'm a senior and live by myself. the tech (salesperson) said I needed a deep clean or I could have a FIRE. It was $299. I was scared into it and agreed ever though he didn't nothing more than any other vent cleaning company. I ask how he wanted payment a check or credit card - he said either a- I used a credit card and there was a $12.06 charge for that- which he never disclosed. DO NOT EVER USE THIS COMPANY. I emailed them about a senior being taken advantage of (plus everyone else) with no response. I am also reporting to the Better Business Bureau today. RIP OFF COMPANY... Sally Sally read more

I was initially excited that this company could schedule my appointment so quickly. After reading through reviews, I felt confident with my booking. However, when the technician arrived at my rental property to clean the air ducts, he called me and quoted me more than four times the original price I had booked for. I had already confirmed the $99 price prior to the appointment to ensure everything was set and my tenant would be taken care of without issue. After a frustrating back-and-forth over the phone, we finally agreed on $199 for cleaning all the air ducts and returns. But later, my tenant called to inform me that three returns were left uncleaned. This was especially upsetting because I booked the service to address my tenant's severe allergies and the dirty ducts were a major concern. Now, it's been three weeks of me calling and emailing multiple times a week, trying to get this resolved. Every time, I'm told, "We're following up, it takes time," but no one has taken responsibility, helped me, or allowed me to speak with a manager. This company has been completely unresponsive and unprofessional. I am extremely disappointed and will make sure all my real estate clients and investor colleagues never use their services. Avoid this company at all costs! read more

Had someone come out for the $69 dollar vent cleaning. As soon as he came out he said $69 for the inside vent, $69 to do outside. When I gave resistance, he said fine $69 for the whole thing. When he did the inside he said I had to vent, he went in to a hole in my drywall, not the actual vent so I had to actually show him where my dryer vent was located. I stressed that the 90° joint in the vent was my biggest concern. he assured me that it was done. He left me to clean the vent that connected to the dryer, and to hook the dryer back up. Sure enough, my clothes aren't not drying and I have minimal airflow coming from my outside vent. Don't do this to yourself, even if you have to spend a little extra, do it to get a reputable company out. read more

Wow do not let these guys in your home. Immediately got scam vibes and without hesitation immediately tried to upswell me on having to use a brush instead of "blowing out" with a small shop vac. Guys showed up 5 hours late in a minivan with Ontario plates. Do your homework and be safe this group couldn't produce a license or insurance. read more

Clean Freshness Cleaning Services - Ontario plates on this work van - Chimney Sweeps Near Me

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DO NOT HIRE THIS COMPANY. THEY ARE SCAMMERS-their website is very deceiving! I just had them clean my sectional and it REAKS, it looks dirty still and it's CRUSTY!!! honestly looks worst than it was before. thank god i didn't have them clean my carpet. The cleaner couldn't even get his square app to work and wanted me to pay beforehand! read more

I wish I checked the reviews prior to them coming. Absolute scam. I explained that there is a dead rodent in the duct work and asked if they could find it and sanitize the system. Of course they said yes and came out the next day. Right from the start, the $99 special was nonsense and it would be $300 to clean the system +$99 for the basic service. Then he explained that he can not find a dead rodent but he could sell me a UV light for $1500 to stop bacteria build up. Complete waste of time!!! read more

Still haven't received my refund. Spoke to them several times. Promised to get back with me but nothing. read more

Clean Freshness Cleaning Services - Amex charge - Chimney Sweeps Near Me

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I used cleanfreshness.com in San Francisco. I just learned this service is almost scam-like after using it. Better to avoid this place. I regret rejecting their push. The price is also very different from the website. Just use other services. read more

Clean Freshness Cleaning Services - Rug - Chimney Sweeps Near Me

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I scheduled a $69 basic dryer vent maintenance service, which was supposed to take 45-60 minutes. However, the technician only spent 5 minutes cleaning the vent from the outside (the vent is under 10 feet, so it's a basic maintenance job). There was no free lint inspection, airflow check, or fire hazard assessment as promised. Instead, I was charged $200 in cash. read more

Hired to have my couch cleaned, couch looks pretty much the same. This company is a scam. Avoid at all cost.

Bait and switch! 0 stars! Ad said $69 dryer duct cleaning-- they get here and say it's a "maintenance cleaning" so they'll only clean 4 feet. But to clean the whole pipe is going to be $1,200! It's a 25 foot duct! I was away and they were pressuring my wife to pay up without talking to me. Completely unprofessional and dishonest! We told them to buzz off and refused to pay the $69 for them to do absolutely nothing but try to rip us off! read more

It's a bait and switch operation. $69 ad turns into $199. It's a scam. I bought a vent cleaning kit from amazon for $15 and did it myself

Obviously not a reliable company. Tech that came to clean my chimney had to use my ladder to get to the top of chimney. He removed the chimney cap to clean but when he replaced it he did not tighten it securely and the wind blew it off. When I called the only number available was an answering service. They said they would pass my request to have someone come out to put it back on. I have called repeatedly over the past few days and the company has not responded. read more

This was the worst experience ever. PLEASE BE AWARE. They advertised $99. All I had was a tiny stretch of gutter to around my pool cage. I had already done the rest. By the time the guy got here, he told me $99 was to blow it out, but if his hand went in the gutter it was $250. I told him $99 was all I was paying. He went up, blew for ten minutes, came down and said that he could not clear it and demanded $99. I was told I could pay by Zelle or credit card on the phone. He said that the people who told us that "were idiots." So my wife needed to drive to at ATM. Now I need to hire people who are not scammers. read more

This is a terrible service do not waste your time with them I made an appointment they didn't show up or called the supervisor called me after 2 hours to tell me they got a mixed up on the schedule terrible service so I canceled. read more

I was excited to finally get someone to clean our vent dryer. It was $69 at first but its useless bec they didn't clean it at all. From the time they came all I've heard was we need this and that and showing us the amount that it will cost us- $1350 and when i refused it went down to $900 for 2 hour job and I told them I am not interested since I need to leave soon and now telling me they can clean it for $350 in 20mins. they broke our dryer connector and wrapped a bunch of tape around it and the vent outside our house. This company is a scam. read more

Needed a dryer vent cleaning to be in compliance with our HOA. Found Cleanfreshness on an online search with a great deal $69 ! The guy showed up early! Awesome, however, after finding a birds nest in our dryer vent, the price jumped up to $350! I told him we just couldn't pay that right away and we would have to reschedule but he kept insisting and said he could bring the price down to $290. From under $100 to almost triple the price!!! I paid through Zelle and Daniel told me he would email my receipt. Hours later and no response. Over the next few days, I kept texting and calling for my receipt and Daniel responded with "will send soon". Now almost a week later and still no receipt and no response! DO NO USE!!!!!!!! Not a real business, its a scam!! read more

Someone really needs to shut down cleanfreshness.com, no address.. i could find..I got scammed by them, charged me 464dollars to clean my dryer vent hose..don't ever use them ever, get over on the elderly..I wish I could not have to pick a star, they don't deserve that.. read more

I wish I had read the review before contacting this cleaning company. Yes, it's a SCAM! I called yesterday and agreed to pay $99 for a basic cleaning of 5 sofa seats. When they sent the technician this morning, he tried to convince me to do a deep clean. I refused the deep clean because my sofa does not need it. The technician told me to lie and say that my husband is in the military so I could get a discount for the deep clean. He also told me to pay cash to avoid paying taxes. I did not agree to any of this. The technician left without cleaning my sofas, saying that basic cleaning would not do anything. After reading the review, I found out that it was a scam. I called the office and told them it was a scam, and they agreed. I don't know how to report this, but please don't be fooled by their advertisement and their displayed price. It's all a lie. read more

SCAM ALERT!!!!!! This company is going to waist your time and money . They have it all figured out they don't have a physical location and they made it hard to leave a review where it would be visible on google. Once you call to make your appointment there going to give you a time they are not going to commit to at that point they are going to call from another number close to the time they are supposed to arrive to keep you on the hook and tell you they are running late. Once they arrive with there trash equipment they are probably going to try and tell you how you need additional services. At best they are fermented manure legitimate crooks true Capitalist they would scam your grand parents and grand children. read more

HORRIBLE company! Absolute scam. Read the previous reviews as it was exactly what others have said. The ad shows $69 and of course it jumped to $250. They did not clean anything outside whatsoever and of course only accepted Venmo as payment. We will be calling to dispute it. The reviews are completely fake on their website. It's a 'shell' website and isn't the actual business. I would give them negative stars if I could. read more

Had a 8-10 window for arrival. 11 am rolls around and nobody calls. Call center in the Philippines, nobody else you can talk to. Based on other reviews looks like I dodged a bullet. Definite scam. read more

Honestly, I tried to be super patient and understanding. My couch was cleaned because there was dog throw up on it. I got the deep cleaning and the guy was super nice when he came to the house and talked to my dad. He helped us out with the price and everything. Once I got home I noticed the couch still seemed dirty but I thought maybe it was just because it was wet. He had said it would dry in about 48 hours so I waited till it was dry to make a decision. It still had throw up in between the cushions and smelled bad. This was over a month ago. I have talked to numerous people at their call center and have been told it would be looked into and that I would speak to a supervisor and would get a call back within 24-48 hours or even the same day and I never do. I just wanted the situation fixed I did not want it to escalate. Yet it has been over a month and they hang up on me while I am talking to them, the girl at the call center is rude. And I have not been able to talk to the technician or a supervisor or gotten the situation resolved. Today she told me it'd be another 7-10 business days before they could do anything about it which would be on top of the 5 weeks I've been waiting and then she hung up on me. I feel this is super unprofessional and rude. I didn't ask for a refund at any point I just wanted the situation remedied so I could have a clean couch. We have not used the couch this entire time and due to not wanting to give them a reason to say this happened after the cleaning. read more

So this was an absolute scam that tried to prey on me and my husband as first time homeowners. For one, the guy kept trying to upsell some device that would double our bill that we did not need, then when I came home he waited until my husband was out of the room to reword what was going on and I stupidly agreed. He then said we would get a discount if we paid in cash. I drove out to an ATM and came back with cash, and he had the invoice printed already and there was no discount. I got an extra $20 as a tip out in cash on purpose to give to him. He counted the money twice, then tried to act like i gave him less that what we were invoiced for, but that he would lower the bill to match. I called him out and said, but I have you $20 extra dollars. He had a deer in headlights look and acted like he was going to take the money that he counted twice out, I told him its fine to keep, but he practically ran out of there. And of course, it took us forever to find the company name again to make this review because the invoice has a different company name, phone number, email, etc and it was all in lower case. AVOID AT ALL COSTS. DONT TRY TO CHEAT PEOPLE OUT OF MONEY.​ read more

It's a very bad service I received in Westminster, Colorado! They don't pick the call once the job is done and they were in a hurry even when on the job!! Technician said ducts are glued but they are not! Seemed only money minded people! DO NOT USE THEM, not worth a penny!! I also learned it's a scam-like service!!!! Horrible experience read more

If I could leave less stars I would. This company is a complete scam. I have requested certifications and insurance for the last three months and received nothing even though I was promised they would send. Went through with a " cleaning and inspection" the worst advice I've ever received. I used my fireplace after they were at my home and immediately smoke and black stuff covered everything. Turns out they didn't sweep the flute at all and only wiped out the bottom of the fireplace. Also second opinion shows my flute is disconnected which could've burned down my house with my family in it. Don't do it! The price looks nice but these guys have zero experience!!! Awful customer service they just tell you whatever you want to hear! read more

I scheduled a dryer vent cleaning when I saw the $69 Special pricing to inspect and clean both inside and outside. They arrived early which was fine and using a camera advised me that there was significant lint and it need a "deep clean", and it would cost over $200. I hesitantly agreed and they cleaned it from the inside. When completed I reminded them that they were to clean the outside vent on the roof. They said they had cleaned all of it through the inside access. I then showed them the outside vent and did not accept that it was "okay" and told them it, too, needed to be cleaned. They didn't have a ladder and wanted to use my 8' ladder which was not tall enough. I asked them to return with a ladder to finish the job. They then asked to place the ladder on a table on my patio. I agreed as it's heavy and they completed the work. When seeking payment, they then wanted both the $69 fee plus $289. I refused and spoke with their company manager who quickly agreed to remove the $69 fee. Seemed VERY much a bait and switch scenario. Their website shows only 5 star ratings and did not post mine, or others who have rated them on yelp. read more

scheduled an appointment for between 8-10 am and was told they'd call thirty minutes prior to arrival. 1015 I still had never gotten a call and called the company to ask, they said technician would call me in 10 minutes. by just before 11 I had not gotten any call. Very unprofessional and the other terrible reviews shows this company is not top notch, avoid and use a better company. read more

This company does not even deserve the 1 star review! They offer you a low price of $49 to get in the door to change their rate once they perform their "service"! If it is too good to be true it is! I learned the hard way. You always want to ensure you have a professional perform any services when it comes to your home and family. I learned they are not even certified in chimneys which is why they are offering such a low rate to get into your home. If it is that low, it is to sell you something! Scam company! I am glad I had another company come out that knew what they were doing so I can make sure my home is safe for my newborn and teen. My kids are my everything and a company should not be allowed to offer services when they do not know what they are doing. That is a disaster waiting to happen!! read more

SCAM!!!! Made the mistake of choosing this company based off of the $49 dollar special they were running. Once they got to my house it instantly went to almost $500! They were very pushy and made things incredibly uncomfortable. I researched the company afterwards (should have done this prior) and realized they have multiple bad reviews througout the US and once they make it to your house they try and jack the price us. I also could not find the Google reviews anywhere that they mention and they seem to purposely hide who they are and "say" they have all of these positive reviews that are nowhere to be seen. Very disappointed I didn't do my research and got scammed. Paid the original amount so they would leave and ended up hiring another company. Complete waste of money and not sure how they are allowed to do this to customers. Thank Google I guess for letting anyone advertise. what a scam... read more