I first used this company last year and was thoroughly satisfied with their work. Family owned and run with the kind of work ethic I admire. Didn't overcharge and wasn't looking to make money on me. They were clean, friendly, thorough and took their time doing their job. He recommended a new cap because the one we had wasn't to code. We opted to wait till the following year. Well we waited till Oct. 2018 and came back to them because a different company we called had to do a cleaning again with an inspection, even though a chimney cleaning is good for at least 2 years and they had to order the cap that I only wanted installed in the first place. $600 was what the proposal quote was for and I said, no way, cancel the order. I called Ash Away again, couldn't reach them the first time, finally spoke to his wife and asked them to install a cap. Not only did they honor the quote from last year, they had one in stock and would install it that same week I called. Done, finished, clean, fast, and a satisfied customer. They definitely will keep me as a customer. read more