It saddens me that the owner of Attic Insulators worked so hard for so many years to obtain a stellar reputation for his business only to have a son, in this case Forest, give lip service to a potential customer. He was awarded a job to insulate my home by JEA. He came over, took a look at the work he was hired to do, left and told me he would add me to his work schedule. THAT was weeks ago. He called and said he had an unexpected cancellation and would plug me into the next day's schedule. The only thing I requested was for him to keep the lines of communication open. His work truck died a few blocks away from my home. I was empathetic as these things happen. He promised to circle back. THAT never happened. I literally had to text him and call to follow up and obtain a status. Another promise to call. THAT never happened. I no longer want this man anywhere near my home, period. I am hopeful his dad sees this as I am certain he has placed a lot of faith in his sons to continue his legacy. For those of you who were lucky enough to get Forest to complete the work he committed to, I am sincerely happy for you. I've moved on as this young man seems to be under the impression his lack of judgement will not ruin his fathers years of work establishing himself as a man of his word. A family business that once established could mean this man's two sons will never need to work for anyone other than themselves. Shame on you Forest! Fingers crossed your brother will inherit the company and set the same expectations his father did to keep this family business alive and well respected. read more