They were so good before NCH and now they are out of network for BCBS, one of the most popular…read moreinsurance companies. It doesn't make any sense.

We needed to get my Dad an emergency MRI. Proscan was amazing. They were so accommodating taking…read moremy father at 9pm earlier this week at the 1020 Crosspointe location in order to squeeze him in for a much needed MRI scan for his Dr. Rachael, Ellie, and Vanessa went above and beyond to find a way to make this happen so we could get my dad some much needed pain relief! Thank you to the Proscan family for making this happen!

Professional Staff…read more Led me through the process easily Made me feel comfortable throughout the scan Just waiting for results to be sent to my doctor

Online check was appreciated. I was in and out of the office quickly. I hate waiting , here. I…read moredidn't have to.

These people are terrible. Made a appointment with a Dr. Patel. I went in and never saw the doctor…read morebut an assistant. Then was told to go to make a appointment with another one of their offices. I did that and saw another assistant for a test. A doctor came in and spoke to the assistant for a minute, Then told me to go to Miami or Tampa to find a Neuromuscular Doctor because there are none in SW Florida. I called them at least 6 times and left messages to get a referral letter, but no one ever called me back, Funny thing is I got a hand written note card (A woman's writing) from supposedly Dr. Patel saying it was nice to meet me. Never saw the guy even in the hallway ! This business is a sham. I am currently seeing an other Neurology practice in Naples who are very caring and helpful. I am scheduled for treatment and they have contacted me 4 times today alone.

They are very hard to reach and do not repond to phone calls, left several messages without a…read morereturn call. There billing system is horrible. The Dr's are a slave to there front office operations in at leaset 2 of theere specialties.

Good luck trying to schedule with them. Never EVER answer the phone. Submit request online and…read morenever here back. Have your doctors office call for you or you will NOT be able to get an appointment.

Called numerous times only to be on hold and after 25 minutes disconnected. Like most medical…read moreaffiliated offices they are about worthless

This ProScan NCH Imaging is located on Sierra Meadows off Collier Blvd in Naples. This location…read moreprovides 3T MRI services and other diagnostic imaging and radiology services. The location is very new like and extremely clean. The wait for our visit was quick and easy. The staff is exceptionally nice and extremely helpful.

I had an ultrasound last year and they were great. This year they are no longer in network for blue…read morecross blue shield and no longer do ultrasound at the location. Disappointing

I would give this place 0 stars if possible…read more Went to this location with my 80 year old mother only a week after a full knee replacement for an Xray. Terrible front desk staff service. Everyone looks pissed off and they snapped at everyone they speak to. You walk in and they won't even talk to you unless you sign in and sit down. I needed to ask if I was in the right location and they wouldn't even speak to me Then my mom went in for her X-ray and the tech literally threw her leg around, making her stand without her walker along with bending her knee well past 90 degrees. She came out crying and white as a ghost. Shame on you. Completely unacceptable behavior from the tech who bashed my mom's surgeon and was very flippant with her. Do not use this facility -period!

The front desk personnel at NCH Imaging in North Naples are awful. You aren't greeted when you come…read morein, basically ignored. When an influx of people arrive at the same time, the two young women in the front get very busy and extremely flustered, but their are 3 other people sitting on their computers behind the desk not doing anything to help. The young women are rude, and lack any sort of professionalism or compassion especially for the elderly patients. They are curt, unfriendly, and treat patients with disdain. I am surprised that NCH employees these people as the first ones to "assist" and check in patients. Its no wonder their Google reviews are awful. If you want a stress free experience I recommend driving a little further to the one in Bonita!

Very unprofessional disappointing experience...I had a 10:15 appointment for an MRI. checked in at…read more10:05, at 10:45 I asked how long it would be, told a few more minute, they were running behind, at 11:00 i inquired again, just a few more minutes. At about 11:15, 1 hour after my appointment time, I was told there was an emergency, really for an MRI, and it would 10 minutes. I asked again after 20 more minutes, and then they started getting nasty. FINALLY at 12:10, more then 2 hours after I checked in, I walked out. If they knew, that were so far behind, I should have been told this when I arrived, orbst the very least, after I was waiting,I shouldn't have questioned my appointment time... I'd never recommend this office to anyone. I tell them to steer clear. .

been going to them decade now and they have always been great. all way around. kind patient easy…read moregoing and accommodating. I don't understand what others talking about.

Was taken in even before I finished my paperwork. Everyone…read morewas very professional. All went extremely smoothly

My husband was referred here for Coronary CT and test require a follow up Flow study. The initial…read moretest took 3 business days for a result but the follow up flow test was not done for almost a week and has taken another week and has not been read. I had to read his first test result to his cardiologist as he had not received it. Scheduling staff very kind but when you ask for manager to get help with reviews they never answer. I would recommend scheduling critical tests elsewhere

I moved from Naples because I bought a house in Fort Myers but I still make the drive to see Dr…read more Parker because she is excellent. The staff are all amazing. They have the mammogram equipment and every piece of equipment needed in the building. There is no need to worry. I found a lump under my arm. Within a couple days I met with Dr. Parker for a tele health appt and then a mammo, ultrasound and pap. I called to ask for the medication for the cyst which Doc Parker offered because she looked at it over the computer with our speedy tele health appt. I changed my mind because I realized it may be a cyst like she thought. I had my mammo results in my inbox the next day. Speedy service and awesome staff Top rated and worth the drive Melissa OKeefe

If you arrive 5 minutes after your appointment time, and talk with the front desk ladies, good…read moreluck. They will send you to the back to reschedule your appointment no accommodations or sympathy whatsoever. Definitely need more training on how to treat customer or handle customer service. If you're lucky to see Bella at the checkout desk or mngr Carla, then you're in good hands. Dr Miller and Traxler, both professional and great to work with.

I had to get my blood taken today and got it done at this location. Historically, blood taking is…read moremy worst nightmare - I don't like needles, I don't like blood - It's a catastrophe. However, the nurse/technician that took my blood in Exam Room 6 was absolutely fantastic. She was quick, gentle - I even was going to ask for her to give me a warning before the prick, but then I saw the vials already filled! I appreciate her professionalism, her attentiveness, and she was kind as well. I very much recommend this location and it will be my new regular location.

Went to Quest 776 Neapolitan Way 2/28 for a test. 3/6 still waiting for results and I was told…read moreresults would be ready that day. No way to contact the office directly and I am unable to set up an account. The error reads that my name and date cannot be found in the system. I sure Medicare would like to know they are paying for test without results