The best MRI facility in Naples, and unfortunately I've been to too many of them!…read more Large, spacious waiting room with sunny glass doors. There's plenty of room when full of patients. Open, free filtered water, many different reading materials, free WiFi, good oldies music playing overhead. There's even candy, gum balls you can buy to help a local charity The large restroom is also available in the waiting room to use without going thru the private inner doors. This branch can be seen from Immokalee road, a corner unit, you can also easily spot it in this one story business strip of suites. Nearby are many restaurants and a Public if you need to kill time waiting for someone Inside the hallways are large and accessible space to fit many wheel chairs at a time strolling down the aisle if necessary. The changing rooms are clean, bright, big lockers and roomy. There are mirrors and a locker with keys ready for use. No curtain here, there are real doors with locks. Another large restroom is adjacent to the dressing rooms and more seating with reading materials. There are even large drawer like lockers for your shoes and additional items. Kudos to whoever planned and built this place. You feel cared for at a time you are anxious and vulnerable. The environment is comfortable and eases tensions Staff is professional and friendly. Extras are found at every turn. Like upon laying down on the machine, I see on the ceiling a soothing light fixture with blue skies and white clouds above me. I hope I don't need anymore tests but if I do, you bet I would request to return here

They have 3 people working in the desk area. I am taken back to the ultrasound room when the tech…read moresays that she needs to check on something. Tells me to lie down. Then she comes back to tell me that her superior says that we don't do this test here. She leaves again and comes back to say that there is one tech that does do this test can be done tomorrow by a certain technician. So I go set up the appointment at the desk. They give me the next day at 10:30. I show up and they tell me it's the following day. I said no, I triple checked the date. I said who booked this. Let me speak to the manager. Finally, one young woman says that she tried to call me to tell me it's been changed to the next day. I asked if she left a message on my phone. "No, we don't do that". It's takes me 25 minutes to get to this place,! They do not have their act together!!! Horrible

At Veterans Pkwy, off Immokalee Rd. in North Naples, was there for an appropriate amount of time…read morebut the staff were excellent and there were enough of them. Was impressed, MOST IMPORTANTLY, the tech for the CT Scan was ALEX... she was the BEST, loved laughing with her. Please tell her the funny guy there today for the ct scan with contrast was Dave. Enjoyed it with her time there! THANKS ALEX!

Online check was appreciated. I was in and out of the office quickly. I hate waiting , here. I…read moredidn't have to.

I love my doctor at NASA. However, I left 2 separate messages regarding 2 different issues. The…read morerecording said I would get a call back withinn 24-48 hours. Well after one weeks time, still no callback!! This is no way to run a medical office! The last time I stopped in to make my MRI appt, I asked to see the office manager, but of course, she wouldn't speak to me. Terrible service from this office.

These people are terrible. Made a appointment with a Dr. Patel. I went in and never saw the doctor…read morebut an assistant. Then was told to go to make a appointment with another one of their offices. I did that and saw another assistant for a test. A doctor came in and spoke to the assistant for a minute, Then told me to go to Miami or Tampa to find a Neuromuscular Doctor because there are none in SW Florida. I called them at least 6 times and left messages to get a referral letter, but no one ever called me back, Funny thing is I got a hand written note card (A woman's writing) from supposedly Dr. Patel saying it was nice to meet me. Never saw the guy even in the hallway ! This business is a sham. I am currently seeing an other Neurology practice in Naples who are very caring and helpful. I am scheduled for treatment and they have contacted me 4 times today alone.

Had a catscan which went fine but it seems impossible to get results. Called the imaging results…read moreline numerous times and of course you are put on hold . !5 minutes is my limit. Horrible service avoid this co if possible.

Contacting proscan via the phone for any reason is impossible !!!! Wait times (on 6 different days…read moreand times ) was over 20 minutes. It was longer than waiting for any govt agencies !!! If you want to talk to someone ... be prepared to drive to the location and speak to receptionist at the desk. Phone communication is non existent You pay a lot for treatment and get nothing for your money regarding customer service for getting results Very poor phone service !!!! Note - hire and train more phone staff !!!

Their is also one on Vanderbelt ? Naples, Fl ! I've only called, but I can say from medical past…read moreexperiences the call taker is very helpful, she even recommend an other Pro Scan closer to my home; caring as medical staff ought to be ! TY

This ProScan NCH Imaging is located on Sierra Meadows off Collier Blvd in Naples. This location…read moreprovides 3T MRI services and other diagnostic imaging and radiology services. The location is very new like and extremely clean. The wait for our visit was quick and easy. The staff is exceptionally nice and extremely helpful.

I would give this place 0 stars if possible…read more Went to this location with my 80 year old mother only a week after a full knee replacement for an Xray. Terrible front desk staff service. Everyone looks pissed off and they snapped at everyone they speak to. You walk in and they won't even talk to you unless you sign in and sit down. I needed to ask if I was in the right location and they wouldn't even speak to me Then my mom went in for her X-ray and the tech literally threw her leg around, making her stand without her walker along with bending her knee well past 90 degrees. She came out crying and white as a ghost. Shame on you. Completely unacceptable behavior from the tech who bashed my mom's surgeon and was very flippant with her. Do not use this facility -period!

The front desk personnel at NCH Imaging in North Naples are awful. You aren't greeted when you come…read morein, basically ignored. When an influx of people arrive at the same time, the two young women in the front get very busy and extremely flustered, but their are 3 other people sitting on their computers behind the desk not doing anything to help. The young women are rude, and lack any sort of professionalism or compassion especially for the elderly patients. They are curt, unfriendly, and treat patients with disdain. I am surprised that NCH employees these people as the first ones to "assist" and check in patients. Its no wonder their Google reviews are awful. If you want a stress free experience I recommend driving a little further to the one in Bonita!

Great MRI Facility and the staff is awesome!! Jimmy and Andrea were so nice and helpful and highly…read morerecommended this place!

Very unprofessional disappointing experience...I had a 10:15 appointment for an MRI. checked in at…read more10:05, at 10:45 I asked how long it would be, told a few more minute, they were running behind, at 11:00 i inquired again, just a few more minutes. At about 11:15, 1 hour after my appointment time, I was told there was an emergency, really for an MRI, and it would 10 minutes. I asked again after 20 more minutes, and then they started getting nasty. FINALLY at 12:10, more then 2 hours after I checked in, I walked out. If they knew, that were so far behind, I should have been told this when I arrived, orbst the very least, after I was waiting,I shouldn't have questioned my appointment time... I'd never recommend this office to anyone. I tell them to steer clear. .

Radiology Regional in ESTERO ,FL the front desk staff were quiet, and professional. My relative was…read moreseen on time. The test had a number of steps to it. The professional medical staff were efficient, friendly and considerate to both patient & family. I recommend the ESTERO, FL office.

They DO NOT HAVE A PHONE # TO CALL, AND TALK TO A LIVING PERSON…read more!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Older patients have trouble to just ask a question. Good $$$luck$$$ when younger pts don't need all the business the Seniors bring in.

I moved from Naples because I bought a house in Fort Myers but I still make the drive to see Dr…read more Parker because she is excellent. The staff are all amazing. They have the mammogram equipment and every piece of equipment needed in the building. There is no need to worry. I found a lump under my arm. Within a couple days I met with Dr. Parker for a tele health appt and then a mammo, ultrasound and pap. I called to ask for the medication for the cyst which Doc Parker offered because she looked at it over the computer with our speedy tele health appt. I changed my mind because I realized it may be a cyst like she thought. I had my mammo results in my inbox the next day. Speedy service and awesome staff Top rated and worth the drive Melissa OKeefe

If you arrive 5 minutes after your appointment time, and talk with the front desk ladies, good…read moreluck. They will send you to the back to reschedule your appointment no accommodations or sympathy whatsoever. Definitely need more training on how to treat customer or handle customer service. If you're lucky to see Bella at the checkout desk or mngr Carla, then you're in good hands. Dr Miller and Traxler, both professional and great to work with.

Convenient scheduling, great staff. Very clean and efficient lab…read more Highly recommend Rachel. She was friendly and gentle touch for taking blood.

absolutely the worst experience. This is the second time in a year that I've done everything…read moreonline. I get there and they don't have any of the information. Do yourself a favor save your blood pressure. Do not go to quest.