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    ProScan Imaging

    3.1 (13 reviews)
    Closed • 8:00 am - 5:00 pm

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    Paul K.

    I had a 10 o'clock appointment and I arrived early. When you are depending upon your GPS in Naples it can be a challenge. The address is on 9th Street and the directions took me to 7th street. I found the parking garage and I went to the 7th floor which is the top of the parking building. I can find my car and don't have to remember what floor I was on. :) I signed in was asked a few questions and took a seat. I was taken back for my Ultra Sound. In particular my kidney. They found something a year ago and wanted to recheck it. What stood out to me was the technician was amazingly friendly and kept me informed about what she was doing. I felt I was in a professional's care. As far as the results I won't know for a week or so. I am really not concerned it's all part of aging.

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    1 year ago

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    7 months ago

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    7 months ago

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    5 years ago

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    2 years ago

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    2 years ago

    Everything went perfect from the admission to the actual test. The technician was just wonderful.

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    2 years ago

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    2 years ago

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    2 years ago

    I was seen at the Pro Scan NCH Imaging at Med Plaza for an MRI. The care and treatment was exceptional.

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    9 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    ProScan Imaging

    ProScan Imaging

    2.6(38 reviews)
    8.4 mi

    The best MRI facility in Naples, and unfortunately I've been to too many of them!…read more Large, spacious waiting room with sunny glass doors. There's plenty of room when full of patients. Open, free filtered water, many different reading materials, free WiFi, good oldies music playing overhead. There's even candy, gum balls you can buy to help a local charity The large restroom is also available in the waiting room to use without going thru the private inner doors. This branch can be seen from Immokalee road, a corner unit, you can also easily spot it in this one story business strip of suites. Nearby are many restaurants and a Public if you need to kill time waiting for someone Inside the hallways are large and accessible space to fit many wheel chairs at a time strolling down the aisle if necessary. The changing rooms are clean, bright, big lockers and roomy. There are mirrors and a locker with keys ready for use. No curtain here, there are real doors with locks. Another large restroom is adjacent to the dressing rooms and more seating with reading materials. There are even large drawer like lockers for your shoes and additional items. Kudos to whoever planned and built this place. You feel cared for at a time you are anxious and vulnerable. The environment is comfortable and eases tensions Staff is professional and friendly. Extras are found at every turn. Like upon laying down on the machine, I see on the ceiling a soothing light fixture with blue skies and white clouds above me. I hope I don't need anymore tests but if I do, you bet I would request to return here

    They have 3 people working in the desk area. I am taken back to the ultrasound room when the tech…read moresays that she needs to check on something. Tells me to lie down. Then she comes back to tell me that her superior says that we don't do this test here. She leaves again and comes back to say that there is one tech that does do this test can be done tomorrow by a certain technician. So I go set up the appointment at the desk. They give me the next day at 10:30. I show up and they tell me it's the following day. I said no, I triple checked the date. I said who booked this. Let me speak to the manager. Finally, one young woman says that she tried to call me to tell me it's been changed to the next day. I asked if she left a message on my phone. "No, we don't do that". It's takes me 25 minutes to get to this place,! They do not have their act together!!! Horrible

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    NCH NCH Healthcare System - Diagnostic Imaging

    NCH NCH Healthcare System - Diagnostic Imaging

    2.0(8 reviews)
    8.4 mi

    I would give this place 0 stars if possible…read more Went to this location with my 80 year old mother only a week after a full knee replacement for an Xray. Terrible front desk staff service. Everyone looks pissed off and they snapped at everyone they speak to. You walk in and they won't even talk to you unless you sign in and sit down. I needed to ask if I was in the right location and they wouldn't even speak to me Then my mom went in for her X-ray and the tech literally threw her leg around, making her stand without her walker along with bending her knee well past 90 degrees. She came out crying and white as a ghost. Shame on you. Completely unacceptable behavior from the tech who bashed my mom's surgeon and was very flippant with her. Do not use this facility -period!

    The front desk personnel at NCH Imaging in North Naples are awful. You aren't greeted when you come…read morein, basically ignored. When an influx of people arrive at the same time, the two young women in the front get very busy and extremely flustered, but their are 3 other people sitting on their computers behind the desk not doing anything to help. The young women are rude, and lack any sort of professionalism or compassion especially for the elderly patients. They are curt, unfriendly, and treat patients with disdain. I am surprised that NCH employees these people as the first ones to "assist" and check in patients. Its no wonder their Google reviews are awful. If you want a stress free experience I recommend driving a little further to the one in Bonita!

    ProScan Imaging - diagnosticimaging - Updated October 2026

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