Good luck trying to schedule with them. Never EVER answer the phone. Submit request online and…read morenever here back. Have your doctors office call for you or you will NOT be able to get an appointment.

Called numerous times only to be on hold and after 25 minutes disconnected. Like most medical…read moreaffiliated offices they are about worthless

They were so good before NCH and now they are out of network for BCBS, one of the most popular…read moreinsurance companies. It doesn't make any sense.

We needed to get my Dad an emergency MRI. Proscan was amazing. They were so accommodating taking…read moremy father at 9pm earlier this week at the 1020 Crosspointe location in order to squeeze him in for a much needed MRI scan for his Dr. Rachael, Ellie, and Vanessa went above and beyond to find a way to make this happen so we could get my dad some much needed pain relief! Thank you to the Proscan family for making this happen!

Omgggggg soooo gross and unprofessional. Scum on the wall of the dressing room. Dripping scum all…read moreover the MRI machine and I had a stare at it the whole time while I was getting my MRI done. The place is disgusting really the front desk is laughing and giggling and nobody knows what they're doing.

The Proscan 3T MRI at Crosspointe Dr in Naples is the answer for anyone who is claustrophobic. I am…read moreseverely claustrophobic and have had many MRIs over the years- with eyes covered praying the Rosary where I thought my heart would jump out of my chest from anxiety, an open MRI where you can see to the side but the machine is still right in your face, premedication with 1 mg of Xanax 3 hours before and a second 1 mg an hour before that worked as I don't even remember having the MRI, though my driver assured me I did, but I felt terrible all day after. The 3T magnet is powerful enough that the machine doesn't need to be inches from your face, see photo. Talk to your doctor, but I had a great stress free experience.

I would give this place 0 stars if possible…read more Went to this location with my 80 year old mother only a week after a full knee replacement for an Xray. Terrible front desk staff service. Everyone looks pissed off and they snapped at everyone they speak to. You walk in and they won't even talk to you unless you sign in and sit down. I needed to ask if I was in the right location and they wouldn't even speak to me Then my mom went in for her X-ray and the tech literally threw her leg around, making her stand without her walker along with bending her knee well past 90 degrees. She came out crying and white as a ghost. Shame on you. Completely unacceptable behavior from the tech who bashed my mom's surgeon and was very flippant with her. Do not use this facility -period!

The front desk personnel at NCH Imaging in North Naples are awful. You aren't greeted when you come…read morein, basically ignored. When an influx of people arrive at the same time, the two young women in the front get very busy and extremely flustered, but their are 3 other people sitting on their computers behind the desk not doing anything to help. The young women are rude, and lack any sort of professionalism or compassion especially for the elderly patients. They are curt, unfriendly, and treat patients with disdain. I am surprised that NCH employees these people as the first ones to "assist" and check in patients. Its no wonder their Google reviews are awful. If you want a stress free experience I recommend driving a little further to the one in Bonita!

Very unprofessional disappointing experience...I had a 10:15 appointment for an MRI. checked in at…read more10:05, at 10:45 I asked how long it would be, told a few more minute, they were running behind, at 11:00 i inquired again, just a few more minutes. At about 11:15, 1 hour after my appointment time, I was told there was an emergency, really for an MRI, and it would 10 minutes. I asked again after 20 more minutes, and then they started getting nasty. FINALLY at 12:10, more then 2 hours after I checked in, I walked out. If they knew, that were so far behind, I should have been told this when I arrived, orbst the very least, after I was waiting,I shouldn't have questioned my appointment time... I'd never recommend this office to anyone. I tell them to steer clear. .

been going to them decade now and they have always been great. all way around. kind patient easy…read moregoing and accommodating. I don't understand what others talking about.

Top notch staff! Kristi was the most skilled, caring mammogram tech I've ever met. She was calm…read moreand soothing and kept me calm the entire time. Such an Angel. She was back in minutes with good news after Dr. Dromi carefully reviewed my test. I highly recommend the Vanderbilt office. Lisa Dempsey

I will refuse to use this Proscan site again. You are ignored when you get there, then when you are…read moreacknowledged they tell you to sign and sit down. They shout your name to you, no standing up for them to do this so you dont know who is calling you from behind what computer screen. Unprofessional! They act like they dont want to be there. The person who started my IV did not identify herself, I had to ask her what her role was there, no name tag either. She was rude in her answers to me when I asked a question. Honestly, they all acted like they hate their jobs! The only one that was professional was the MRI tech. Unfortunately she forgot to put the music on the headphones during the exam so I had to listen to that loud machine and all the noises it makes. Never going back there!