This is an amazing place:…read more 1) our kids feel safe and relaxed coming in 2) clean and beautiful premises 3) knowledgeable and effective doctor and staff even on weekends 4) we don't know of a better place

This review is solely based on Dr.Thomas He is the most…read moreamazing pediatrician I could ever ask for, for my first little one! He's so attentive. Gives you great tips and lets you ask all your questions and take your time. He always answers messages twice a day so I'm not waiting forever for answers and helping me decide if I think I should make an appointment. I truly know that I picked the right doctor for my child and helping me into my new role as a mother! I will always recommend Dr.Thomas!

WOW! My granddaughter had her 1 year check-up and shots today. As a Nana, I always pray that…read morethings will go smoothly for both my daughter and granddaughter when we have shot day. As always, Araceli greeted us warmly and asked how we were doing. Mysty always has a huge smile and warm greeting, and today - she had some hair tricks (Thanks, Mysty!). We were told that the usual provider was not in today - what we were not told was that the ABSOLUTE best provider ever was about to walk into the exam room. Kristen Buchanan was like a breath of fresh air. For the first time when meeting with the provider, my granddaughter did not cry at all. She had a few tears later in the visit when she was given her shots. Even then, she only cried for a few minutes then calmed down. Kristen was so very kind and knowledgeable. She provided much needed information to my daughter for the next stages in eating, language and physical development. Safe to say, my daughter and granddaughter were completely at ease and had the best visit ever! Thank you, Kristen, Mysty and Araceli for making today so wonderful. 1 year check-up and shots are no joke! We so appreciate the kindness and great care that you all provide. Pleasant Pediatrics, Park West location.

This review is for Estrella and Park West locations. My baby would scream for 5-7 hrs per day, arch…read moreher back, make a sour face, couldn't sleep flat, etc all the classic signs of GERD in infants I now know. They kept saying "it's just colic". I changed providers and that one suggesting trying different formulas and wasn't making sense or listening to me when I said we had already tried cutting out allergens. I was also concerned because my baby was bruising easily and quite pale, and I was severely anemic at the time of delivery, I thought maybe she was too. They kept refusing to draw blood and then they finally did and told me "hemoglobin is within normal range". I didn't believe them and asked for the number. 9.0. I ended up utilizing some online resources that suggested my baby 1- had silent reflux or GERD, and 2- was definitely anemic as hemoglobin of 9.0 is not normal. We ended up changing to the Park West location and I really had to twist the doctor's arm to prescribe my baby famotidine or omeprazole as a trial. That doctor became nasty with me and said "if you're willing to chance the side effects then fine". My baby was in severe pain, not sleeping and losing her voice. The famotidine prescription changed her life. She was no longer in pain and turned into a happy baby. Additionally WIC suggested enfamil AR - pleasant peds never mentioned this - and that helped immensely as well, plus the anemia subsided. At our final visit the doctor suggested we allow our baby to scream and cry inconsolably for a night or two to make her sleep thru the night and told us not to feed her until morning even if she wakes to eat. She was an infant at the time. We walked away and never looked back.

Dr.Arora and his staff are great! You can get in very…read morequickly for an appointment. Small office which is good because there aren't many sick kids there all at the same time.

Update for my review. Specifically for the Dr. Your lack of professionalism on the phone was…read moreshocking! As a doctor you should know how to conduct yourself in a more professional manner. 10 minutes after my orignal review posted the Dr called me. Before 8 AM. "Hello, I saw your review, I sent a text to our billing department and they will reach out. If you owe us, we will keep the money. If not we will refund it." Thank you for the update. It is crazy to get a bill 4 years later *side note a week later billing hadn't reached out and insurance said they didnt have a claim from this practice in 2021.* At that point the Dr did a 180 in tone, raised his voice and threw professionalism out the window. "We work really hard for all of our good reviews. You are just a keyboard warrior writing bad reviews and there is nothing I can do to have your review taken down". I said "excuse me. I wrote my experience with your practice." Instead of saying "I will talk to my team to get invoices sent out in a timely manner" you call me a keyboard warrior for writing a review about my experience with your practice. Original review: Brought my son here one time in '21. Visit went smoothly. 3 months later we got a bill. I called with questions, left multiple voicemails with no response. I finally got in touch with someone, I forget the specifics since this was 4 years ago, but they said they would write it off since it was an error on their side. May of 2025 we get the bill again. I thought it was a bill for a recent ER visit so I paid it. 2 days later I realized it was a bill from 2021 for this office. My mistake for not paying attention, but dirty business practice on their part. Years later you send a bill?

Dr. Hoff has been our pediatrician for more than 6 years. She caught heart murmurs on my premie…read morebabies when NICU doctors missed them. She is quick to calm new mom fears when it's nothing, but just as fast at catching the scary things, like cancer. I can not say enough great things about her. She really cares about her patients. She loves children and babies and she's a great listener. She's phenomenal at her job/passion. She has my utmost trust with the most valuable people in my life. All 4 of my children have been extremely well taken care of by her. She's a mom with common sense and kindness. You leave her office feeling like you got to visit with a great friend. You can not find a better, more qualified pediatrician to take care of your babies.

I love everything about this office! The secretaries are very helpful and kind. The referral nurses…read moreare so knowledgable. The P.A. Nicole and Dr. Hoff are absolutely wonderful with my special needs son. We have brought him here since he was an infant he is now 7. They are also my newborn daughters doctors as well. I've always felt comfortable here because they are so welcoming. If possible I would love for Dr. Hoff to be both my children's PCP until they both age out. Can't recommend this location enough especially if you have a child on spectrum.

We love it here. Dr. Smialek is the best. She is so smart and so friendly and has helped us with…read moreour newborn and toddler for about a year now. We highly recommend this office and experience. Get in quick!

We love Dr. Smialek! We started taking our litttle girl to her when she was 4 weeks old and even…read morethough she moved almost an hour away from us we will continue to take her. As a first time mom I was concerned with vaccines and Kiera went over every single vaccine and helped me decide if I wanted to delay or skip any. She was also a great support both when I was breastfeeding and when I switched to formula later on. I also love that she takes a more natural approach to medicine. Our daughter has only been sick twice but both times she helped us choose vitamins and probiotics that helped strengthen her versus resorting to the typical store medicines. We love that! We also love that she is so accesible. She has always been able to schedule us same day when we have an abrupt concern and is also great at responding to emails right away. We have great insurance coverage but still choose to pay out of pocket for the wonderful care she provides to our little family! Highly recommend her!

Dr.Vargas is AMAZING It was our first time seeing Dr.Vargas…read morebut both my daughter and I LOVED him. We absolutely loved the way he broke things down for us and explained how the bacteria was reacting inside of her. After receiving the medication he prescribed she has already started to feel relief from her ear infection and cough. Thank you, thank you, thank you!

AWFUL SERVICE!! My…read morebest friend was recently 5 days postpartum and had to endure a true nightmare at this office! NO MOTHER should EVER question if they are their babies mom. Ever! This office should be ashamed of their lack of LGBTQ+ education!!! Do BETTER!!

Headed into the new offices for the first time today, they're great! A lot more room to move which…read moreis nice. My only major complaint in the almost 3 years we've been with Dr. Lombard and Great Destinations is once my mom came in with us for a check up and Dr. Lombard directed the entire conversation at her. I found that to be not only rude but frustrating. I asked the question, he's my son, please talk to me. The other staff is fantastic though, everyone is friendly and helpful.

We have been going to great destinations since my daughter was born. Went there today for a…read morecheckup. For her knee and her allergies and breathing. Got there at three o'clock for a 315pm appointment. We sat there and watched people come and go went to the front and said, is the PA jordan running behind, she says yeah. About an hour. The front desk complained the whole entire time constantly saying, is it four o'clock yet. I said, okay, well, we'll need to reschedule. Cause my daughter has practice. I mentioned that we've been patients since my daughter was a baby and then I felt like things were going downhill. She said, well, I can refund your money. She was at professional sassy. Where the words they're using are professionals with their tone is discussing. Very disappointed, because we do love Jordan, and we do love. Doctor Shepard, but if you allow that to be your front desk ...Doctors, this is a problem. Also, the woman who checked me in didn't make eye contact with me and yelled at me from her chair that I owed twenty five dollars instead of coming to the window and calling us. What the heck is going on.

Like Miss Lauren M., my wife and I were new parents to a beautiful little girl. She was born at…read morethe hospital at which he worked in the mornings; however he happened to be on a short leave due to his child being born. The doctor that was covering for him vouched for him and gave him many praises so we decided to stick with him and go to his office a few days after discharge to meet him and decide at that point if we would stick with him. 4 years later, and being this is a 5 star review, you can probably guess that we did. He has a great sense of humor, explains things very very well, and being that he has a child that is literally just a few days apart from our daughter, it's very easy for him to relate to the things we've needed help with as she has grown up, in addition to his great pediatric knowledge. He has no problems answering questions and if we were ever unsure about anything he said, he would graciously explain in more detail until we did. Unfortunately the office that he did work at closed down and he was unavailable for a short period of time, but thankfully we didn't need his services in that down time. Once he relocated to the Surprise office, we were quite happy to start seeing him there again, even though it is a farther drive from us. We love him as a pediatrician so much that after our son was recently born, we got him in as a patient of Sarmiento's as well.

Dr. Sarmiento is the best pediatrician in the west valley! He takes his time to explain to parents…read moreevery single detail and even gives out handouts bc it's a lot of info. I have been going to him for about 12 years and I have 4 children and also work in Peds so I have experience with many pediatricians. The only negative review he has is from a lady who if you look at her page she has issues with all medical facilities including the dentists. So please go check out Dr. Sarmiento I promise you you won't be disappointed.

I've been taking my kids for about a year to this location. We never had an issue with them…read more They're always accommodating and help when needed!

After years of bringing my children to this office, I can honestly say I was disappointed with the…read moreoverall experience. The staff and providers often came across as unfriendly and dismissive, and I rarely felt like appointments were personalized to my children's individual needs. I also felt pressured to follow their vaccine schedule, and when I expressed concerns or wanted to make different choices, I was made to feel that our care could be discontinued. Families deserve respectful communication and support, even when they have questions or differing opinions. Unfortunately, that was not my experience here.

The office is very patient and schedules my son right away when he has an infection! They work with…read moreyou, unlike Great Destinations that schedules you way out weeks to 2 months, even when when your child has an infection! Pleasant Pediatrics sends text reminders and don't lie to you about your scheduled time! They did a great job circumcising my son as well. Dr. Cabalona did a great job!

This clinic is absolute garbage. I took my kids here for years and they have awful service, you…read morewill never get to see your preferred provider and the staff are not very friendly. I see a new pediatrician who are friendly, on time I always get to see my provider and I'm incredibly happy now. Don't waste your time going here. Dr. V was the best part of this place but I hardly ever saw him.