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    Pleasant Pediatrics

    3.3 (64 reviews)
    Closed Closed
    Updated 1 month ago

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    Pleasant Pediatrics
    Virginia K.

    My son had fever for 2 weeks when I took him in the first time. The first Doctor didn't schedule any tests on him. I took him in again, that same month, the 2nd Doctor didn't run any tests knowing he'd had fever for a whole month. That same week, I took him in again to tell the doctor to run tests on him. I explained my dissatisfaction to the front office on why I didn't believe I had to pay for the 3rd visit. If the 1st and 2nd Doctor had done their job in ordering lab work and tests, I wouldn't have to be there, again, in the same week! They understood and told me they would waive the 100.00 fee. But, later I received the 100.00 bill and they're going back on their word. I do NOT recommend them. Terrible Doctors, terrible staff since they go back on their word.

    Me showing my arm and not my card as I don't want to get my identity stolen :)
    Nicole C.

    This is my son and daughters normal provider they were able to get me in and out for both of my shots in under 30 minutes which was awesome considering I had a three-year-old with me the second time I very much appreciate what you guys have done and how quickly you were able to book my appointment I am fully vaccinated and hopefully everybody else will be soon they are so friendly and it's a very simple fast process

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    5 years ago

    Thank you for providing Covid vaccines with such a happy good attitude. Appreciate it being such an quick easy process.

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    5 years ago

    We just had our first vaccine . Very easy and fast /efficient staff ! I highly recommend getting your vaccines here :)

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    Page 1 of 2

    Ask the Community - Pleasant Pediatrics

    Review Highlights - Pleasant Pediatrics

    So grateful to get my son a COVID vaccine right away and even as someone who is not a regular patient!

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    Pleasant Pediatrics

    Pleasant Pediatrics

    4.1(26 reviews)
    8.3 mi

    WOW! My granddaughter had her 1 year check-up and shots today. As a Nana, I always pray that…read morethings will go smoothly for both my daughter and granddaughter when we have shot day. As always, Araceli greeted us warmly and asked how we were doing. Mysty always has a huge smile and warm greeting, and today - she had some hair tricks (Thanks, Mysty!). We were told that the usual provider was not in today - what we were not told was that the ABSOLUTE best provider ever was about to walk into the exam room. Kristen Buchanan was like a breath of fresh air. For the first time when meeting with the provider, my granddaughter did not cry at all. She had a few tears later in the visit when she was given her shots. Even then, she only cried for a few minutes then calmed down. Kristen was so very kind and knowledgeable. She provided much needed information to my daughter for the next stages in eating, language and physical development. Safe to say, my daughter and granddaughter were completely at ease and had the best visit ever! Thank you, Kristen, Mysty and Araceli for making today so wonderful. 1 year check-up and shots are no joke! We so appreciate the kindness and great care that you all provide. Pleasant Pediatrics, Park West location.

    Lovely staff! Everything went smooth for my 11 year old son. He just came in for a check up and for…read moreevaluation resources. The care quality was excellent!

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    Pleasant Pediatrics - We love Halloween @ Pleasant Pediatrics!

    We love Halloween @ Pleasant Pediatrics!

    Pleasant Pediatrics

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    Advance Pediatrics - RAKESH ARORA MD.

    Advance Pediatrics

    4.4(25 reviews)
    3.3 mi

    Update for my review. Specifically for the Dr. Your lack of professionalism on the phone was…read moreshocking! As a doctor you should know how to conduct yourself in a more professional manner. 10 minutes after my orignal review posted the Dr called me. Before 8 AM. "Hello, I saw your review, I sent a text to our billing department and they will reach out. If you owe us, we will keep the money. If not we will refund it." Thank you for the update. It is crazy to get a bill 4 years later *side note a week later billing hadn't reached out and insurance said they didnt have a claim from this practice in 2021.* At that point the Dr did a 180 in tone, raised his voice and threw professionalism out the window. "We work really hard for all of our good reviews. You are just a keyboard warrior writing bad reviews and there is nothing I can do to have your review taken down". I said "excuse me. I wrote my experience with your practice." Instead of saying "I will talk to my team to get invoices sent out in a timely manner" you call me a keyboard warrior for writing a review about my experience with your practice. Original review: Brought my son here one time in '21. Visit went smoothly. 3 months later we got a bill. I called with questions, left multiple voicemails with no response. I finally got in touch with someone, I forget the specifics since this was 4 years ago, but they said they would write it off since it was an error on their side. May of 2025 we get the bill again. I thought it was a bill for a recent ER visit so I paid it. 2 days later I realized it was a bill from 2021 for this office. My mistake for not paying attention, but dirty business practice on their part. Years later you send a bill?

    My son has been a patient to Dr. Aurora for 5 years now and we have always been treated with the…read moremost TOP quality care! My son was born around Thanksgiving so when my son was newborn & offices were closed for the holiday but Dr. Aurora still insisted us coming in during his closed hours, he truly is a very passionate, caring doctor. Anytime I call they can get my son in within that same day, they are so flexible with our schedule. He is a very reassuring doctor for any questions I ever have. Even for the small stuff when my son has ever been slightly sick & I feel unsure if I should bring him in they always give no hesitation for me to bring him in anyways to be safe. My son loves going to the office too all the staff is so friendly & welcoming. We are so thankful for Dr. Aurora & his crew!

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    Advance Pediatrics - Rakesh Arora MD.

    Rakesh Arora MD.

    Advance Pediatrics - Dr. Rakesh  Arora MS,MD.

    Dr. Rakesh  Arora MS,MD.

    Advance Pediatrics - Advance Pediatrics,PLLC

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    Advance Pediatrics,PLLC

    Sarmiento John, MD

    Sarmiento John, MD

    4.5(13 reviews)
    1.6 mi

    Dr. Sarmiento is the best pediatrician in the west valley! He takes his time to explain to parents…read moreevery single detail and even gives out handouts bc it's a lot of info. I have been going to him for about 12 years and I have 4 children and also work in Peds so I have experience with many pediatricians. The only negative review he has is from a lady who if you look at her page she has issues with all medical facilities including the dentists. So please go check out Dr. Sarmiento I promise you you won't be disappointed.

    Dr. Sarmiento is THE BEST! my daughter had been sick for a long time, visits to previous…read morepediatrician, saying "she's a teenager (14) that's why she's tired" sent us home, went in a few times told us the same thing. Numerous numerous! trips to Urgent Care, she complained of headache, shoulder and backache, got hives on the inside of her legs, I asked to be tested for Mono he said no she needed a massage, I'm not kidding, unreal! took her to the ER next night, ER doctor ran all the typical tests, flu, strep, covid, told me he was going to test for mono, never did, came back and said all tests were negative but showed all signs of the flu, that there was nothing he could do and sent us home. She had been running a 101.2 fever, body aches and extremely tired. Called Banner to get in with new pediatrician and got Dr. Sarmiento, thank goodness. He immediately ordered a bunch of bloodwork, Mono and Valley Fever, chest X-ray, called me 2 days later and said "what are the chances she has both, that was why she was extremely tired and body aching so bad and the hives are from the Mono" started her on Fluconazole. That was January, she is so much better. He took so much time with us explaining everything to both of us. If I had listened to the Urgent Care and ER doctors I would have kept thinking she had the flu. I can't say enough good about Dr. Sarmiento.

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    Sarmiento John, MD

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    West Valley Pediatrics

    West Valley Pediatrics

    3.2(58 reviews)
    14.5 mi

    Dr. Alan Hartsook has been caring for my son since the day he was born, and to us, he is much more…read morethan a pediatrician; he is like family. He has stood by us through some incredibly tough times, consistently showing genuine care and compassion that I have never encountered in another provider. We feel truly blessed to have him not only as my son's doctor but as a trusted friend. What sets Dr. Hartsook apart is his ability to communicate; he explains every situation in a way that is easy to understand, avoiding confusing medical jargon and ensuring we are fully informed. Despite how busy he is--often booked months in advance because he is so highly sought after--we have never once felt rushed. Every appointment feels personal and thorough. You can truly tell when a provider is passionate about their work, and his love for what he does shines through in every interaction with his patients and their families. While we are partial to Dr. Hartsook, the entire team at West Valley Pediatrics is outstanding. Every medical provider here is amazing, and I am confident that anyone choosing a doctor at this practice will be highly satisfied. If you are looking for exceptional care for your child, I cannot recommend Dr. Hartsook and West Valley Pediatrics highly enough.

    Absolutely disappointed. I've been taking my two children to this office since 2011. Last week, I…read morecalled to schedule their well-child checks and was told I couldn't do so until I paid a $25 balance from 11/24. I offered to pay at the appointment, but they refused to schedule until it was paid. I was transferred to billing -- and the representative I spoke with was HORRIBLE. If I could give zero stars to this billing representative, I absolutely would. She was rude, argumentative, and began yelling once I raised my voice -- which I take full responsibility for, but only after being treated with complete disrespect. I had to hang up on her because the conversation became unprofessional and hostile. When I asked to speak with someone else, I was told she was the only one available. I also went into the office in person after the statement was sent, and no one mentioned the balance or requested payment. I cannot believe this practice denied care over $25 -- after 14 years of being a loyal patient. I called back and left a detailed message for the manager, and I'm still waiting for her to return my call. As a clinic manager myself, I would be outraged if one of my staff treated a patient or parent this way. And if I received the kind of message I left, I would have called back immediately. Due to this experience, I've left this practice for good. Very sad because my children loved Dr. Cunningham!!

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    West Valley Pediatrics - Awarded in 2018

    Awarded in 2018

    West Valley Pediatrics - Jill Purtee, RVP,  CPNP- PC

    Jill Purtee, RVP, CPNP- PC

    West Valley Pediatrics - Alan W. Hartsook, MD

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    Alan W. Hartsook, MD

    Pleasant Pediatrics - pediatricians - Updated May 2026

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