This review is for Estrella and Park West locations. My baby would scream for 5-7 hrs per day, arch her back, make a sour face, couldn't sleep flat, etc all the classic signs of GERD in infants I now know. They kept saying "it's just colic". I changed providers and that one suggesting trying different formulas and wasn't making sense or listening to me when I said we had already tried cutting out allergens. I was also concerned because my baby was bruising easily and quite pale, and I was severely anemic at the time of delivery, I thought maybe she was too. They kept refusing to draw blood and then they finally did and told me "hemoglobin is within normal range". I didn't believe them and asked for the number. 9.0. I ended up utilizing some online resources that suggested my baby 1- had silent reflux or GERD, and 2- was definitely anemic as hemoglobin of 9.0 is not normal. We ended up changing to the Park West location and I really had to twist the doctor's arm to prescribe my baby famotidine or omeprazole as a trial. That doctor became nasty with me and said "if you're willing to chance the side effects then fine". My baby was in severe pain, not sleeping and losing her voice. The famotidine prescription changed her life. She was no longer in pain and turned into a happy baby. Additionally WIC suggested enfamil AR - pleasant peds never mentioned this - and that helped immensely as well, plus the anemia subsided. At our final visit the doctor suggested we allow our baby to scream and cry inconsolably for a night or two to make her sleep thru the night and told us not to feed her until morning even if she wakes to eat. She was an infant at the time. We walked away and never looked back. read more

WOW! My granddaughter had her 1 year check-up and shots today. As a Nana, I always pray that things will go smoothly for both my daughter and granddaughter when we have shot day. As always, Araceli greeted us warmly and asked how we were doing. Mysty always has a huge smile and warm greeting, and today - she had some hair tricks (Thanks, Mysty!). We were told that the usual provider was not in today - what we were not told was that the ABSOLUTE best provider ever was about to walk into the exam room. Kristen Buchanan was like a breath of fresh air. For the first time when meeting with the provider, my granddaughter did not cry at all. She had a few tears later in the visit when she was given her shots. Even then, she only cried for a few minutes then calmed down. Kristen was so very kind and knowledgeable. She provided much needed information to my daughter for the next stages in eating, language and physical development. Safe to say, my daughter and granddaughter were completely at ease and had the best visit ever! Thank you, Kristen, Mysty and Araceli for making today so wonderful. 1 year check-up and shots are no joke! We so appreciate the kindness and great care that you all provide. Pleasant Pediatrics, Park West location. read more

Lovely staff! Everything went smooth for my 11 year old son. He just came in for a check up and for evaluation resources. The care quality was excellent! read more

Came here for my sons 12 month check up. This was our first time seeing Dr. Rekhala, Vilasini she was nice but it was nothing like his previous pediatrician. I felt like the appointment was very rushed she was in and out of our consultation within 3 minutes or less it felt like. The rest of the staff was amazing. read more

I raise a health conscious family. My family eats healthy, my family rarely gets sick, & my family rarely have to see doctors. My daughter got an ear infection, I called to make an appointment. During the phone call the receptionist said that P.P. fired us because my daughter hasn't visited in 3 years. So you mean to tell me if a child is healthy for years, you won't help them anymore? The receptionist said because she hasn't been seen in 3 years, she is now considered a new patient & they said she has to get the covid vaccine. They didn't require my daughter to be vaccinated in 2020, so why now? I don't know how medical practices are allowed to do this? This is a form of bullying. A way to force a bogus unnecessary vaccine on my child. First they fire her for being healthy, classify her as a new patient, & force her to get a vaccine or the doctor won't see her. I'll be looking for a new pediatric care. This place is horse . What a awful practice? This is no way to treat your patients, especially children. Shame on you! read more

Super happy to find an office that will administer COVID shots to both kids and adults, so our whole family could go at once. The online booking is pretty straightforward, though it requires a LOT of data entry and when you're doing it 4 times, it's a lot. We also got our flu shots at the same time as our COVID bivalent boosters and it was so nice to get everything done together and not have to worry about it for another year. They are kind, efficient, and welcoming. Appreciate them having well child and sick child waiting rooms that are separate. Check-in was efficient, and the shots themselves were quick and done with a minimum of pain. Will definitely go back next time! read more

Luz is very kind and sweet makes coming here an amazing experience. She is very gentle with her shots makes coming here very nice and safe every time. There this other ma her names Aileen she's very kind as well and patient read more

My family had an emergency resulting in a member being displaced in Phoenix and needing medical care. Pleasant Pediatrics cared for my family member when we needed the support most and was prompt, kind and compassionate. Thank you! We appreciate it from the bottom of my heart! read more

I took all three of my kids to Pleasant Pediatrics and for all my healthy children who needed no specialist visits or additional care, this went fine. They were weighed and received their annual vaccines. Our third son was different from about 6 months old and on. From every cold, croup, and RSV exposure, being sick hit him harder. He would have retractions and faster breathing. He would wheeze and cough for hours at night, destroying his sleep. I remember telling the pediatric staff that I could put a timer to his coughing. It was every two minutes for more than 2 hours. Yet every time I brought him in for coughing and wheezing, we were either told to go to the ER (Where they didn't see the need for our son to come in and didn't prioritize or treat him with anything. Not albuterol, not a referral to a specialist... It's Banner Thunderbird, if anyone needs to know which hospital to avoid.) or treated like I was imagining that his symptoms never subsided. We were referred to one Pulmonologist, who at the time didn't have much history to go on and since my son wasn't wheezing when he came into the Pulmonologist's office, he couldn't see the issues. We were never referred anywhere else by Pleasant Pediatrics despite my son's symptoms continuing. It's the lack of TREATMENT and the lack of referrals that disappoints me about this office. The doctor at Pleasant Pediatrics could see my son was having retractions and I told her the ER wasn't treating him. She wasn't willing to treat him either apparently. He was too sick to be with her, but not sick enough for the ER so HE suffered. He's 20 months old now. He goes to a new Pediatrician who treated his symptoms with a nebulizer to be sent home from day one and suggested he could have asthma or allergies. She also prescribed steroids to open his airways. He was tested for allergies and he does have severe allergies. He has also been diagnosed with asthma and has a great pulmonologist at Phoenix Children's Hospital. We take our son to Phoenix Children's Hospital if he's having a rough time now. They take him back right away and he's treated right away. What I hope will come out of this review is that the doctors at Pleasant Pediatrics will review how they treat the patient's coming in with symptoms similar to my son's. I never want anyone else to go through the frustration of feeling stuck and like there's no treatment for their child because the office is scared to treat them. Going to the hospital was not the solution as he wasn't always severe enough to warrant it. He needed a home nebulizer. He needed breathing medications. He needed steroids. Our son needed an asthma plan and allergy treatments for long-term treatment. He only wheezes or coughs at night now if he's off his inhalers and we constantly review if he still needs them. read more

This place has a well child and sick child entrance. Staff and Doctors are always great!

Dr. Osborn sees my daughter and son and we ADORE her. My kids can be a handful but she has been their doctor since birth and is so patient. We have seen Dr. V for the flu and he was so cool and really calmed me down in a panic and baby temp of 103; also Dr. Ravi for a circumcision with my son and she was extremely professional. Any mom wants the best for her child and I'm so thrilled every time I leave this doctors office because I am reassured their clinical staff has our best interest at heart. Keep up the great work my kids love you! read more

This place is great! The staff are super friendly and very diligent/ prompt with their service! The doctors here really awesome. We will be coming back for our sons circumcision read more

Pleasant Pediatrics - Pediatricians Near Me - Peoria, Arizona

We LOVEEEEEE Dr. Osborne. She's a one of kind Dr. Takes time to listen to ANY concerns I have. Knows us well enough that if my husband takes my girls she'll call me to give me the update of how the appt went and what needs to be done if anything especially medication or follow up that needs to be done. She's been seeing my youngest who just turned 3 yr old since she was 3 months and I can honestly say even when she's swamped she'll never rush thru the appt just to hurry. The Location is ALWAYS clean - they're willing to work with you on scheduling and have made it a very easy transition for a California family coming to Arizona knowing no better. read more

Friendly staff and nice facility! Would recommend. The dr was super nice and made my kids feel comfortable. They didn't hassle me about not vaccinating like other pediatrition have. read more

Great doctors, would recommend taking your kids here. Wait times are reasonable, they also have other locations and make it easy to schedule an appointment that's convenient for you. read more

Dr. Osborn is awesome with our kids. I love that we usually get an appointment right away. We have been nothing but pleased.

My wife and I just had a baby and we are conveniently located just a few miles from this office. Our newborn has his first check-up yesterday and things went well! The staff was friendly and the office looked really nice. We are going back in a couple of weeks for a few more things and we plan to make this our primary pediatrician for many years to come. read more

I was taking my kids to a different pediatrician and the office closed. So I had to find one fast, with a 2 1/2 and a 4 month old, it's not easy. Everyone at the office was nice. My 2.5 year old is A LOT and loud and crazy, but they didn't seem to mind. Both the babes had to get shots and the nurses and PA were amazing. I honestly feel lucky to have found this place and love how clean and open and easy it was. Well not easy, like I said 2 littles are a lot, but they were so patient with my little guy and my baby girl and of coarse me with all the craziness! read more

Dr. V is great and all the staff is great with my son too. The place is clean, vibrant and very kid friendly environment. I like that there are separate entrances for well and sick visitors. read more

This is our first time here. And the receptionist and the ladies up front are super friendly. It's not a big concern being on hold for less than a minute. We seen Dr. Osborn and omggggg she is an amazing doctor. She actually listening to what going on rather than interrupts you. She is amazing. I seriously wish I would of found her sooner. My son just had his two year appointment and Dr. Osborn was very informal. Definitely would recommend to my new mommy friends. read more

I love this place! I've seen multiple pediatricians and also Jeff (the PA) and I do recommend this place. As one of the workers said, they let parents be parents; they are all very respectful of the decisions I make for my children. read more

Overall, this is a great location. I think the staff you will deal with on a daily basis is amazing! However, what has disappointed me with this location was when I showed up 15 minutes early to an appointment to find my daughter and mother of my child finishing up the appointment. I spoke to the manager and explained that I have joint legal decision making and that the mother doesn't communicate information to me. I showed them the parenting plan and asked that they put a note not to bring my daughter back prior to the appointment start time. The manager stated this is not something they can do and it's my responsibility to work it out with the mother. Which is impossible when the mother will not effectively communicate. I think it is a reasonable request. I then asked to speak to the next person above her and she said there isn't anyone else, but later on said there is but they would say the same thing. It's really sad how hard it is as a father to be treated fairly when the office can't even wait until the appointment start time. I will never recommend this place due to the managers lack of assistance on something that I believe is so easy to accommodate. read more

Went there today for an appointment, got there 35 minutes prior to my appointment to fill out paperwork and have my insurance verified. The front office receptionist kept telling me that I had to pay a $100 deductible deposit, even though my insurance does not have a deductible for office visits. I calmly explained my policy to her as I work in the medical field and am educated on my insurance benefits. She told me again that I had to pay it and then finally went back to ask the office manager. She came back and said "the office manager understands that you THINK that you understand your benefits, but we require you to pay that $100 deposit." I then asked for my paperwork and items, told her to cancel the appointment and left. We were there 35 minutes early, more than enough time for her to at least call the insurance company and verify my benefits, I even suggested her to do so, yet she did not. The office did not listen and made me feel insulted when the manager said that I THINK I know what I'm talking about. Disappointed and will not be returning. read more

LOVE this office! We recently moved here from California and had the best pediatrician back home, so it was hard to find one we loved as much, until we found Pleasant Pediatrics. We had gone to one other office before finding them and were so unhappy. Some fellow moms recommended them and I'm so glad they did. The office staff is actually nice! They are so sweet, professional and efficient. The medical assistants, physicians assistants and doctors are so awesome. We felt right at home on our first visit and my kids felt comfortable. Office is clean and I love how they have separate entrances for sick kids. We were able to get an appointment right away even around the holidays. We were taken back to be seen before I could even finish the new patient paperwork. Staff is awesome! Vivian Haji is our favvvvorite!! My kids love her and she genuinely feels interested in my kids health and over all well being. She's very down to earth, easy to understand and very kind. I wish she could be my doctor! read more

I called and was scheduled an appointment quickly. The process was smooth and the woman working the front desk was pleasant. The medical assistant was also nice but the pediatrician was disconnected. She barely examined my daughter, barely even looked at her, before just asking if my daughter is doing normal things like laughing and babbling. I said yes, mused a bit about my daughter not feeling well while she didn't even look up at me. She was just checking through my daughters records and such. Then she blankly said something to the effect of "ok it's probably a common cold, she'll have shots coming up. Have a nice day." And rushed out. Let me make clear that I totally understand some pediatricians are tired or rushed due to close appointments and other factors. We found a new pediatrician and he's great! He caught whatever infection she had a high fever from, prescribed antibiotics and stays in touch. Hopefully this was just one off day for Pleasant Pediatrics read more

I love Dr V. My girls are so comfortable with him. He is such a nice dr. The staff is always so friendly and I love how they are so accommodating when it comes to fitting the girls in for a sick appointment. read more

Dr. Osborn is so friendly and puts my daughter at ease. Her assistant and office are very friendly and helpful. We also got an appointment quickly. I would definitely recommend Pleasant Pediatrics. read more

This place is an absolute nightmare. I thought I had found a great pediatrician. Great location, seemingly nice office, etc, etc. The problems soon became too much to ignore. Short & sweet just steer clear. Too many other options with actual knowledgeable providers that actually care. read more