Spent half an hour today at about 2:00, picking out plants, signs all said 25% off. Got to the…read moreregister to pay and order two bags of manure. I was told the plant sale was only for "members" and when I went to have the manure loaded in my car, I was told it was out of stock. Back to the register to get a refund, where the clerk had the nerve to ask me to wait as my transaction would take too long. I have NEVER had a pleasant experience at this location. The Palmyra store is much better.

They do not stand behind their nursery plants. Last year, we purchased two Yankee Doodle lilac…read moreplants which are dark purple flowers but when it flowered this spring, it had white flowers. Not at all the look we planned for this garden. They refused to refund or replace the plants because they said the incorrect label was the fault of their supplier. A reputable company would have made it right with THEIR customer and dealt with their supplier separately. Very poor management and total lack of customer service. A waste of $80 for us and will never shop there again. BEWARE...YOU MAY NOT GET WHAT YOU PAY FOR!

Wonderful, knowledgeable staff and great selection! Love their focus on native plants.read more

Ridiculous prices, poor selection of perennials, and half of them looked like they were dying. Go…read moreto Bauman's in Webster. I was not there for an annual sale, I grow perennials. Which were in sorry shape..

Lots of plants for gardening. I came here on Saturday and it…read morewas somewhat busy. Front parking lot was almost full. They also have a side parking lot, just a tiny bit farther. They have large variety of plants and tree for outdoor and some for indoor, and supplies for gardening. I won't say they have the cheapest price but also not the highest compared to other nurseries. Staffs are friendly and always asks if I need help

I always leave with a haul when I come here to fill up my gardens in the spring! There's a pretty…read morelarge selection of both annuals and perennials. Everything I've bought has grown great and takes really well. My perennials have always come back as expected.

This is a cute florist and gift shop that's located in Westmar Plaza shopping mall across the…read morestreet from the Garden Factory. If you are looking for beautiful flowers or a special gift for someone in your life this is the place. Val does a beautiful job with her floral arrangements, all of the flower arrangements I have purchased have been stunning. There's also specialty gifts available for purchase from plants to candles and everything imaginable in between. If you need a unique Christmas gift, this is the place to stop buy and shop. The flowers are better priced than those found on the Big Floral Websites.

I'm in California, but I recently ordered some flowers and a stuffed animal for a friend in the…read morearea who is currently grieving the loss of a family member. I ordered online on a Saturday night (the website was easy to navigate and order from) and they arrived quickly to her the next day. She said the delivery person was very polite and kind and that she loved the flowers she received. She sent me a photo of them and they were even better than what was pictured on the website, just gorgeous!

Happy with the birthday arrangement I ordered earlier this week. It came as advertised and similar…read moreto the online photos. Ordering online was a breeze and user friendly. Price point was good and more reasonable than most flower shops in the city. The one thing is that the shop itself is a little difficult to find for the first time in a big plaza. It's located near the side entrance behind the piano store.

Flowers were delivered. If there is any need to communicate or discuss an order, this can become a…read morechallenge. Adequate.

Everything they have planted for me from giant arborvitae's to permanent trees and shrubs and…read moreperennials have all successeeded they stand by their products and replace them if they fail.

I have gotten mulch and multiple trees here over the past few years and they have all thrived…read more Awesome friendly staff and knowledgeable. I recommend highly.

We had a landscape project that we hired them to do. The workers were very skilled and…read moreprofessional. The owner answered all questions in a timely manner. We are very pleased with Shadow Hill.

The team at Shadow Hill installed a new patio at my home using an array of natural stone elements…read more The job required the ability to manage a variety of elevations and working around existing water features. Numerous other landscape companies declined to bid the job as it was to complex. Dan and his team created a masterpiece that exceeded our expectations. We gave Dan the direction and he created a design that embraced large natural boulders, fabricated natural stone steps, and our selection of patio surface material. These people are true craftsmen and it is worth the wait to get to your home. They are not the best at communication and responding but I believe they are among the best landscape craftsmen in the area. We spent a significant amount of money on this project and Dan never asked for a penny until we were completely satisfied. Highly recommend them for large complex projects. Terrence Britt Rush, NY

Not open... we have 31 days till christmas and only 4 weekends . Was going to meet the whole…read morefamily, This is ridiculous.

I had four, count them FOUR Cotton Poplar trees on my property. They loomed over my two story…read morecolonial, casting continual shade on my siding, roof, and lawn, and forever clogging my gutters with leaves. The trees were ugly and a nuisance, and needed to be removed. We had one similar size tree removed about ten years ago for $900, so I knew this project wasn't going to be cheap. I called five tree removal services. Unlike other contractors, it seems like tree removal companies are not in a rush to get new business. All, except for Ted Hosmer Lawn and Landscape told me they would be around within the next two weeks to give me an estimate. Ted Hosmer's was there within two days. They were by far the most reasonably priced, and their salesman Rick, appeared to be knowledgeable. The trees are situated on the border of my property and my neighbors', who have a beautiful woodland shade garden on their side. Some of the Hostas and trillium in their garden were planted nearly 30 years ago, so you can imagine their trepidation concerning this project. Rick took the time to speak to my neighbor, at length, about their processes and procedures -- assuring her that her garden and the several small Redbut trees below the poplars would not be trampled on. I signed the contract, emailed it back to Rick and thought we were good to go. A week or so later, I receive a phone call. Evidently he "grossly underestimated" the project, and would need to charge me AN ADDITIONAL $1,300. I nearly choked. This was completely unacceptable, and after much discussion and deliberation, Rick agreed to have the trees removed by one of their subcontractors at the agreed upon price. The caveat being Ted Hosmer's would step aside and I would deal directly with the subcontractor. I signed a contract with the subcontractor. Shortly thereafter, Hosmer's sent documentation freeing them of their commitment to our contract. I have neighbors who have nothing but positive things to say about Hosmer's. However, my personal experience with Hosmer's was extremely disappointing. Four months later the trees are still towering above my house. The subcontractor preferred to cut them down in winter. This is January. And so I wait...and wait...and wait. I think the new subcontractor (mislead by Hosmer's) is hoping I will just give up and find someone else, since it appears they do not want to remove the trees at the price Hosmer's set. I find the whole thing a ridiculous waste of my time and energy and in the future will never contact Hosmer's again. It was a bait and switch game all the way.