Stay far, far away from this place…read more I brought in two brand-new jerseys for a simple number "9" on the back. One came out fine, but the other was noticeably off-center about half an inch because they used two different sized numbers and didn't even catch it. So after wasting money on a brand-new jersey, I had to go buy another one. I even changed the color just to avoid the same mismatch issue, hoping they could at least get it consistent the second time. What's worse is the owner acting like this is acceptable or "professional." It's not. When you miss placement by that much--twice--and only get one out of three attempts right, that's not a small mistake. It's sloppy work. If you care at all about how your print looks, take your business somewhere else. There are plenty of better options that actually pay attention to detail.

Rebecca helped us with a design for a new tee for our meadery Breaking Brew Meadery and did a great…read morejob and tees turned out great. Super to work with for smaller jobs you need in a hurry

Called customer service for a discrepancy on the pink order form and the calculations, I was told…read moreby the lady, well it's on the original (which wasn't sent home) and she continues to calculate the total to me like a child.

This is one of the worst service based businesses I have ever seen. After 3 months of waiting, I…read morefinally called to see why my sons letterman jacket was not ready. I was then told that they had left a voicemail on his cell phone. Ironically, he didn't order the jacket nor did he pay for it, so why they would leave a voicemail message on his cell phone is beyond me. Then when I arrived to pick it up, there was nobody in the front lobby--I waited. (I later realized that there was a sign on the wall that said ring, the bell upon arrival. However, there were boxes stacked in front of the sign. Therefore, I did not know that there was even a bell to ring.) Then a lady casually walks by. She looked at me and kept walking. She finally came back to inquire if I'd been helped. When I let her know that I had not, she then asked me what was I there for? I told her I was there to pick up a jacket. She went to the back got the jacket, handed it to me through the window and turned around and walked back to do whatever it was she was doing. As much as these damn jackets cost, you would think you would get a little better service. I will not be ordering my other child's jacket from them despite the fact that this is the business that the school uses.

I got one-off shirts that I designed myself that came out beautifully. Not only that they were…read moredelivered a week earlier than expected.

I use this location for all of the shirts and merchandise I order throughout the school year for my…read morehigh school Theatre program. I usually come with my own designs, but whenever I'm not quite sure what I need the designers are really great at working with me to create a design that I love. They're always prompt and happy to help correct mistakes, even when they're mine! They're just the best, kind, prompt, and helpful.

They did such a great job on the custom letterman style jacket I brought to them. They did the…read moreembroidery and it turned out so clean and quality. Definitely would go back!

From the owner: We are a little family owned and operated business. We’d love to work with you and hopefully trust…read moreus for our work . Contact us

Came here to get some gifts as prizes for an event we had and everything turned out great. I was…read moreable to place my order online after being given some guidance over the phone and as promised, my items were ready the same day. The store is under new management so hopefully the reviews will reflect a more positive experience for shoppers. I'm I glad didn't have a bad experience b/c I was truly nervous when I saw the reviews.

I was not happy with my experience at this store. My best friend is getting married and asked for a…read morewatch to be engraved with a specific quote. She wrote it down in very easy to read handwriting and was told to pick it up at the end of the evening. Hours later we made a trip back in to pick it up only to find that the the words engraved were inverted, which made the quote make no logical sense. We wasted almost an hour of time for them to correct the mistake which pushed all of our wedding errands back an hour also. They were apologetic but the damage was done and it was just frustrating that no one checked the item once it was first engraved. If you're looking for a last minute gift and want it done right - be sure to hang around and double check they get your order right.

This place is horrible ,beside poor customer service they over charge as well. Please make sure to…read moredouble check what you paying.

There should be a minus star option. Horrible customer service at this store. Trying to return…read moreanything is an ordeal - with tags on clothing and a receipt. Truly saddened that there are no other good uniform stores since Parker closed

I accidentally broke my glass retirement plaque. Claudio fixed it, and it was ready the next…read moremorning.

I had a wonderful experience after many other engravers were not able to process my pieces (crystal…read moregoblets). The price was reasonable and the turnaround only took a few days. Excellent communication. I'll definitely recommend this location if anyone needs something oddly-shaped engraved.

Incredible quality, fast turnaround, and extremely kind staff. These are the coming home clothes…read morefor my first baby and I couldn't be happier with how they turned out!

Helpful folks that are happy to help you realize your creative vision. They were able to…read moreaccommodate our order quickly. We placed it in the afternoon and it was ready the next day ! Lots of really cute monogrammable items. A perfect spot for a baby gift.

Framesmith did an outstanding job on my Louis Vuitton scarf project. Kristine did a great job…read moreadvising us on what frame, cover, and matte would look best for our project. The frame is of the highest quality, and it looks outstanding. I would definitely use this business for any framing needs.

Jessica and her staff have served me very well. Aside from framing services, The Framesmith as an…read moreinteresting collection of art available. I once fell madly in love with a painting through the front window. Still my favorite. I wish they were closer to my Home.

As always was promised to have my monogramming with in a week and in two days I could pick it up!…read moreGreat quality too!!

Always friendly and professional. Doris always has my items done on time and is always willing to…read moreaccommodate my business needs. I highly recommend her services!