Drove 30 minutes the door was locked. Call the number she asked why I was there immediately started…read moreasking me questions did not want to open the door and let me in the business. Finally let me in and seemed like I was annoying her the entire time. Go to blue ribbon they're right down the street and their door is open for the public to come in and ask questions and look at their awards. I think crown is just Internet orders only they don't like people.

I have been using Crown Trophy for the last ten years to put together various plaques, gifts, and…read moreawards for the company for which I work. I have brought them crazy things that we wanted mounted as part of the award (infrared weapon sights, infrared goggles, silicon wafers, etc.). I have sung their praises until the last several months. They were sold to a new owner sometime in the last few years and the customer service has become non-existent at best. At the beginning of COVID, in March 2020, the new owner let most of the employees go and ever since then, I cannot get them to return a call or send me a proof in a timely manner. Everything I send them is custom. I create all the artwork for the plaques and send it to them...everything is ready to go. They do not have to do much but produce a proof and put the award together. The last few projects I have sent them has required me to contact them and ask about the proof and why I have not yet received one. I used to receive a proof without giving it a second thought. The latest project involves mounting a component, which we produce, onto a wooden plaque with a sublimated / inscribed plate beneath it as a retirement gift. I dropped the component off on 23 March when I looked at various wooden plaque options and made a selection. Kim, the owner, didn't write down anything when I was there; not the company name, not my name, not the wooden plaque I selected, or did she put a name on the static bag with the component we want to mount on the plaque in it. When I got back to my computer, that same afternoon, I sent the finished artwork for the sublimation to the store. It is now 29 March and I have received nothing...not a sales order, a quote, or a proof. I called them and they had no clue to what I was referring. They FINALLY found the e-mail I sent with the artwork but could not confirm whether they knew where the component we want mounted on the plaque is. The component is something created by the man for whom the retirement plaque is being created. That component is the biggest part of the whole thing. I never had one concern about anything with the previous owner. Now I think I have just placed my last order with them. I hate to say this as they have been awesome to work with in the past, but the new owner and the staff she has chosen to hire do not instill any confidence in me. I will be taking my business elsewhere from now on.

I've had a great experience with Action Trophies and Awards every time I've worked with them. The…read morestaff is always friendly, welcoming, and easy to work with. The owner, BJ, is especially helpful--he goes out of his way to make sure everything is done right and on time. I continue to come back because I trust the quality of their work and their turnaround time. Their pricing is very reasonable, and being close to our school community makes it even more convenient. As a coach at RL Turner, I highly recommend Action Trophies and Awards to all of my coaching colleagues. They consistently deliver great service and quality products.

I use Action Trophy frequently. Always great service and products! They quickly respond to email…read morerequest for quotes and communicate often throughout the process.

I accidentally broke my glass retirement plaque. Claudio fixed it, and it was ready the next…read moremorning.

I had a wonderful experience after many other engravers were not able to process my pieces (crystal…read moregoblets). The price was reasonable and the turnaround only took a few days. Excellent communication. I'll definitely recommend this location if anyone needs something oddly-shaped engraved.

Wade is so kind and nice. Fixed my sentimental trophy so quickly and didn't even charge me for it!…read morewonderful service and kindness! 5 stars

Any thing I have ordered has been completed in a timely manner. If something is not right they are…read morequick to correct it. I have been dealing with Wade and his crew for many years. I highly recommend Custom Awards and Trophies to all my friends and family.

Great job, done quickly! I had a microphone personalized for a colleague. Looks great. The work was…read morecompleted before I even finished lunch! I will definitely return for other projects.

Friendly and fast! Did a great job engraving ring with custom design and would highly recommend.read more

I have ordered several items that were to be engraved - both for very sentimental occasions. The…read morefist one was perfect and exceeded my expectations. When I received the second one I was disappointed as the engraving was very hard to read. I contacted the representative with my concerns. Melanie did not hesitate and told me to just send it back and she will have it re-done. She did and sent it back to me and it is PERFECT. Melanie and this company have renewed my hope that exceptional customer service still exists. No doubt I will continue to order special items from Crystal Images.

Crystal images have been supplying expertly crafted trophies for our Annual Charity Golf Tournament…read morefor the past three years. They have a wide range and an expansive selection of trophies, plaques, sculptures, for any occasion, celebration, or commemorative event. Crystal Images offers items for the budget conscious and those looking for a little something extra. Their novelty trophies are an especially big hit for our first place in the Ugly Pants contest. Even with the reduced inventory and increased supply chain issues that have been felt throughout the entire country with the pandemic, the team at Crystal Images were able to keep prices reasonable and the quality of their products high. The staff is always very friendly and accommodating, and always find a way to get the customer what they need. It's always a pleasure dealing with Melanie and the rest of the team. If you need the perfect compliments for your tournaments, events, and celebrations, give Crystal Images a call. They'll take great care of you.

This is my 2nd experience with Castle Trophy- but it won't be my last. I needed some plaques for…read moretrophies from a National group-- and he got me exactly what I wanted- in a VERY short time frame!! I also admired all the various trophies etc. that he carries. I will definitely be back- great service! quality work!

very kind! got everything done in a hour and a half, with unbeatable prices! HIGHLY recommend!read more

Amazing company! I ordered some shirts for my friends bachelorette party and I could not be any…read morehappier with the outcome. They were super fast! Professional and great quality! I will definitely order with advanced nameplates again.

For our destination wedding, I wanted to customize memorable keepsakes for our guests to take home…read moreand remember the wedding by. I had reached out to advanced nameplates less than 2 months before the wedding and their team has been nothing but spectacular in helping me create and customize special T-shirts for both our wedding party and each of our guests. I had requested 15 bridesmaid tanks and 15 groomsmen tanks along with a bride & groom tank to match for our boat cruise. Our entire wedding party was so surprised and absolutely loved them!! I still have guests coming up to me saying they loved it and that they still wear them even after the wedding. Each tank was made of great material and in the exact color I had imagined! My fiance and I also ordered wedding T-shirts, one that said Team Rambhala and one that said Team Raj for each side of the family. The advanced nameplates team worked with me to help custom design each shirt and they came back even better than I had imagined! My guests absolutely love them and continue to wear them to this day. Thank you so much for making our wedding day so special!! Highly recommend this company for any special events needs and I will definitely order from them again in the future!