1. Prominent Shine

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San Francisco, CA

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Prominent Shine

5.0 (4 reviews)
Closed • 8:00 am - 6:00 pm

Services - Prominent Shine

Janitorial services

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Super Clean 360 - Thank you note from one of our repeat clients

Super Clean 360

(86 reviews)

Great cleaning by employees of Super clean 360, as usual. Sara and Carmen did a fantastic job!…read moreGrout in my shower, looks great, cabinet doors and other doors baseboards etc are clean plus routine vacuuming and mopping and furniture polishing make everything glow! Fabulous!

I reached out to this company through Yelp for a project quote and specifically explained that I…read morehave fragrance sensitivities and needed to confirm accommodations before booking. Initially, communication was responsive. I was told what services were included and that the day I wanted was completely open. However, when I mentioned I needed to call back before confirming, I was suddenly told availability might not remain open, which felt somewhat high pressured. When I called back, I was informed I needed to sign a waiver related to my sensitivities. I completed the waiver promptly, but I never received clear follow-up confirmation to finalize the booking. I followed up later that same day and again over the next two days by phone, but received no response or update. I completely understand if a company decides they can't accommodate a request, but losing communication with a potential customer after having them complete paperwork felt unprofessional. A simple "we're unable to move forward" would have been appreciated. Their pricing was also on the higher end compared to other companies I contacted. I ultimately hired another cleaner who had excellent communication, respected my fragrance sensitivities, and did impeccable work. Sharing this so others, especially people with fragrance sensitivities or accommodation needs, know that communication may be inconsistent.

Cappstone - Elevate Your Space with Our Top-Notch Commercial Cleaning & Maintenance Services

Cappstone

(14 reviews)

Potrero Hill

Great team ! Very professional . They do very good job for me ! I am Recomended them to all my…read morebusiness customer. Thank you ! Anatoly lemenov.

We hired Cappstone for daily cleaning services at our retail business, and the experience was…read moredisappointing on just about every level. Cleaning was consistently subpar, scheduled cleaning tasks were missed, and management failed to communicate when work wasn't completed. Instead, I had to follow up and discover these issues myself. There was also constant miscommunication regarding supplies and other operational matters. Perhaps the worst example of their sloppy execution was their team mishandling a common area key, resulting in unauthorized access to our lockbox and forcing us to rekey multiple locks. The final straw was how they handled our termination. After initially agreeing to an end date, they came back demanding additional fees. When questioned, management threatened to charge us significantly more. "At this point we have the options below: Pay the reduced amount of $267.03 Pay the 30 day termination through 10/23 which would generate a new invoice for $2,047.25" We ultimately agreed to pay simply to be done with them. The whole point of hiring a professional cleaning service is to have one less thing to manage. Cappstone somehow managed to create more work, frustration, and headaches than they eliminated. Poor service, poor communication, and a complete lack of professionalism. Would NOT recommend.

Prominent Shine - officecleaning - Updated October 2026

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