1. Cappstone

    0

    San Francisco, CA

    Request quote & availability

    Response time

    3 hours

    Response rate

    100%

    Services - Cappstone

    Janitorial services

    Cappstone Photos

    Portfolio From The Business

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    Recommended Reviews - Cappstone

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    5 years ago

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    6 years ago

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    Allison P.

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    5 years ago

    The best customer service reps in the business. Very responsive and consultative in the way they respond.

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    6 years ago

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    Allison P.

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    6 years ago

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    3 years ago

    They're friendly and never make anything feel like too much trouble! I've had a great experience working with them.

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    6 years ago

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    6 years ago

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    3 years ago

    Terrible, showed up late and left my kitchen dirty then when they got there.

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    6 years ago

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    Allison P.

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    6 years ago

    Great company and service! They truly are experts in their industry and are super friendly and professional

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    5 years ago

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    6 years ago

    Highly professional and thorough janitorial services with outstanding customer service, responsive and reliable.

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    Ask the Community - Cappstone

    Review Highlights - Cappstone

    “It's been a tough time with COVID but I reached out for a deep clean and disinfecting service and they came through.”

    Mentioned in 2 reviews

    Read more highlights

    Super Clean 360 - Thank you note from one of our repeat clients

    Super Clean 360

    (86 reviews)

    Great cleaning by employees of Super clean 360, as usual. Sara and Carmen did a fantastic job!…read moreGrout in my shower, looks great, cabinet doors and other doors baseboards etc are clean plus routine vacuuming and mopping and furniture polishing make everything glow! Fabulous!

    I reached out to this company through Yelp for a project quote and specifically explained that I…read morehave fragrance sensitivities and needed to confirm accommodations before booking. Initially, communication was responsive. I was told what services were included and that the day I wanted was completely open. However, when I mentioned I needed to call back before confirming, I was suddenly told availability might not remain open, which felt somewhat high pressured. When I called back, I was informed I needed to sign a waiver related to my sensitivities. I completed the waiver promptly, but I never received clear follow-up confirmation to finalize the booking. I followed up later that same day and again over the next two days by phone, but received no response or update. I completely understand if a company decides they can't accommodate a request, but losing communication with a potential customer after having them complete paperwork felt unprofessional. A simple "we're unable to move forward" would have been appreciated. Their pricing was also on the higher end compared to other companies I contacted. I ultimately hired another cleaner who had excellent communication, respected my fragrance sensitivities, and did impeccable work. Sharing this so others, especially people with fragrance sensitivities or accommodation needs, know that communication may be inconsistent.

    Cappstone - officecleaning - Updated October 2026

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