While I think it's cool the receptionist was allowed to have her children there with her, a bit more professionalism should have been emphasized. Her son was active on an oculus (Virtual reality device so he had no concept of his surroundings) in the middle of the waiting room; I had to navigate around him while a physician was chatting with the receptionist. They said nothing about it but greeted me as if it were normal. Saw Jane for two inoffice visits before she began cancelling my appointments. Just as well though as she never took notes while we were talking so the followup was basically starting fresh. In addition to the in office visits, we had a call to discuss lab results and she called and said she didn't know why this was scheduled as we'd already gone over the results in office. She apparently had no notes or recollection that she'd ordered another set of labs, so when I reminded her, she had to "check on it" and get back to me. She was present physically in the room but her demeanor was rushed as if your "whole health" is a 10 minute conversation. Once she had lab numbers and they indicated "pill", she was quick to diagnose and prescribe, but she always dismissed my concerns and questions as irrelevant. At one point she may have even used the words "we don't care why" when I told her I thought my condition was triggered by something specific and I wanted to use that as a reason to request a different treatment plan. If you're interested in medicine "by the book" and how it's been practiced for decades, she's probably your gal as she has decades of experience, but it's 2023 and she hasn't caught up. Not intending to single her out as there are likely many physicians like her, but if you're looking to regain health and troubleshoot things together as a team with a physician, Jane at "whole health" may not be for you. I was a bit too optimistic with the company name I guess as she practices very standard medicine that doesn't consider the body as a whole system.
If you need a pill for what you're dealing with and you're fine with side effects and want to be in and out, she's probably a decent choice. But for as careless as she was with me, I'm pretty sure everybody could do better than her. read more