Misty and her team were fantastic to work with as a long distance property owner. She helped from…read morewhen we initially took on ownership of the property all the way through to keeping it rented, well maintained, and then later, sold. During the selling process, they were nothing but helpful and professional. Highly recommend to other property owners looking for low maintenance ownership.

We're really glad to work with this property management team. They take care of their tenants and…read moreproperties the right way and always go the extra mile. Christine especially makes our job easy, she's on top of everything and great to work with. Honestly, she's the best.

My first vacation to Mexico and we booked an amazing beach front property with this company. The…read moreproperty owner was very friendly and helpful from the moment we arrived early I might add which was not part of the agreement. Allowed us access immediately and while we was out venturing a water main broke... called Rick and he had it taken care of before we returned. Thank you so so much. We will definitely be returning! The property also very comfortable with epic views.

We stayed at las Gaviotas for 4 nights and enjoyed ourselves…read more The condo #93 was very clean and modern. We did have some ants visit us and I texted Rick on Monday early evening and he was able to have a pest control company out the next morning!

I highly recommend **Westcoast Property Management** to any property owner looking for a…read moreprofessional, reliable, and affordable property management company. Nick and his team have been exceptional from day one. They have demonstrated professionalism, responsiveness, and genuine commitment to providing quality service. What has stood out the most is that they have been willing to support me through a very difficult eviction process--something other property management agencies were unwilling to take on. Throughout the process, Nick and his team have been understanding, patient, and compassionate. They don't just treat you like another client or account number; they take the time to listen, understand the situation, and help you navigate challenging circumstances. Their communication, reliability, affordability, and customer service have given me peace of mind during a stressful situation. It is clear that they genuinely sympathize with their clients and care about helping property owners find solutions. If you're looking for a property management company that combines professionalism, reliability, affordability, and personal attention, I strongly recommend Westcoast Property Management. Nick and his team have earned my trust and appreciation.

I told Nick that I was just considering looking for a new home. I'm picky. He listened to my needs,…read morewants and deal-breakers and then showed me ONE house. One. That's all it took. He didn't waste my time. He searched until he found what he heard me say I might be willing to make a move for, intuited what I didn't say, and found what I couldn't say no to. I couldn't be happier.

We've worked with this property management company for the past year and have had a great…read moreexperience. The team has always been professional, responsive, and easy to work with. What we appreciated most was how organized and proactive they were throughout the entire year. Maintenance requests were addressed in a timely manner, communication was clear, and they consistently made us feel valued as clients. We truly appreciate their reliability and would definitely recommend them.

We picked them to manage my mother in laws property. Hass was upfront, transparent and answered…read moreall questions we needed. When we met Hass to discuss our needs he was great, not pushy or "salesman" tactics and felt like a good fit and someone we want on our side. Highly recommend.

A young man name Christian at the rewards center satisfies me as a customer service . Just want is…read moresupervisor know that . He's always a great help

Very bad customer service. Do not waist your money with this company. Luan Blake is quick to jump…read morefor her 10% but when the tenant needed battery replacement on the smoke detectors to the unit she was renting from us, Blake contacted us owners to drive 34 miles to replace the batteries ourselves, She even contacted us for a removal of a water beetle. The day we notified them that we wouldn't be renewing with them, they terminated the contract that same day. This company didn't even wait until the end of the contract which was about 1 week. As of right now we are still waiting to hear back from them even though we have tried on multiple occasions. This is in regards to us getting our key and our control back for our property.

Thanks ian for your great service He Was very helpful…read more. He helped me set up my online payment

This is my second time having Management One lease and manage my home, and my experience as a…read moreproperty owner has been extremely disappointing. I originally handed over a pristine, professionally prepared, move-in-ready home. At the end of the first tenancy, I was still required to pay for carpet and paint, even though both had been completed only about one year before the lease ended. The remote for my A/C was also missing, and I discovered that the tenant had smoked inside my home. I ended up spending 5 thousand on repairs. Repairs I never caused cosmetic repair's. I was told that annual property inspections were being conducted, so I do not understand how smoking inside the home and other issues were not identified and addressed during the tenancy. Despite this experience, I continued with the company and allowed them to place another tenant. Before Management One ever leased the property, I made them aware that the city's annual trash fee is billed directly to me through my property taxes and must be reimbursed monthly by the tenant. They correctly collected it from the previous tenant but failed to include it for the current tenant. I discovered the error myself nearly three months into the lease. I was also never informed that the current tenant had been approved to keep a dog at my property. I only discovered it after questioning a pet fee and reviewing the lease myself. As the homeowner, I should have been told that an animal was being approved to live in my home and how the pet-related payments and protections would be handled. Rather than me sending 4 emails asking the same question and not getting any answers. The most concerning issue has been a toilet blockage involving toilet paper during the current tenant's occupancy. This problem never occurred with the previous residents, during the week maintenance workers were inside the home, or during our own visits. Despite this, I was held financially responsible for the plumbing work and dry wall because the wonderful tenant kept flushing the toilet despite being told to allow the toilet to drain for repair. I was initially told one amount would be withheld and refunded since it was a tenant issue, but my owner statement later showed that a larger amount of over 500$ had been withheld after my rent proceeds were already disbursed. Communication with the office is extremely unprofessional. My experience with Sarah in accounting has been especially poor. She does not consistently return emails or calls or provide updates, no clue how this is allowed in a professional office. I have had to repeatedly contact the office and even involve the maintenance department and customer service just to receive answers about the status of accounting matters. Property owners should not have to chase multiple departments for basic information about their own home and money. I pay Management One to protect my interests, conduct proper inspections, maintain accurate accounting, communicate important decisions, and properly manage the tenant and property. Instead, I have been left chasing answers about property damage, missing items, missing tenant charges, an undisclosed pet, inconsistent holdbacks, questionable owner expenses, and ignored calls and emails. Oh even rent on two occasions not because tenant didn't pay but because accounting isn't working on my account and dispersing properly. If you are considering hiring a company to lease and manage your home, I would recommend choosing another company. This level of stress, poor communication, and lack of accountability is not worth it when you are paying someone to manage these responsibilities for you. I rather have my home sit vacant and cover my own mortgage. If any upper management reviews this I would love a call since I've asked for call backs and had to resort to this level leaving a review on Yelp like an outsider.

PMI Riverside is absolutely amazing. Brad is an awesome leader and has many years in the business…read morethat our community can trust. They are nice and kind and gives the best property care you can ever ask for! Thanks for your great service!

Great Business owner. Brad knows his stuff! Highly recommend!! Back by the best franchise partners…read morein the business.

Lavern has managed several of my rental properties since 2018. He has been consistently…read moreprofessional, punctual and always honest/straight forward. I have yet to receive any personal complaint from any of these long term tenants. In addition, the turn over rate has been exceptionally low reflecting

I have used Eagle Real Estate for many years and I would strongly recommend them to any real estate…read moreowner looking for rental property management. Eagle Real Estate is very reasonably priced and very effective at managing rental properties. They collect rent, respond to tenant issues, and maintain a cadre of reasonably priced contractors that can meet any tenant need. LaVern is very knowledgeable in real estate management, and provides timely rental information about income and issues, but is always willing to take the time to advise, council, and educate. He is a strong renter advocate, ensuring that the property meets occupancy requirements and is maintained to ensure renter satisfaction. Their attention to detail has enabled me to maintain some very long-term tenants, saving a great deal of money in refurbishment. Alan

As first-time landlords, we were definitely nervous about navigating the rental process...but…read moreworking with Brooke from Stellar Property Management has made all the difference. From the start, she's been incredibly communicative, intuitive, and knowledgeable. Pricing is fair and inclusive. Straight to the point which we prefer. Brooke anticipates needs before they arise and handles every detail with professionalism and care. Her ongoing support has given us peace of mind and confidence in managing our property. We truly feel lucky to have her in our corner!

Brooke is very professional and detailed. We had her rent out our home after purchasing another…read moreone. We have the absolute best tenant! Going on two years now and no issues. We had several applications for our home, and went off her recommendation for the applicant and so happy we did. She really knows her stuff! So many risks with dishonest fraudulent people. Thank you Brooke.

I am an owner and I deal with a lot of property managers. If I can use 3 words to describe…read moreprogressive property management, I would use "drag", "ghost" and "cheating". Unitiey and Cecilia are the two leasing managers I worked with and they suck. I'm risking my payout by writing this. I still have not got a penny from ppm after a week the cashier's check was deposited to ppm's account. Unitiey did great photos and great listing description and hosted 2 open houses and was able to locate a tenant for me within 3 weeks. I acknowledge her effort and give her credits for great marketing skills, but I scold her for missing most important point of being an owner's representative. She 1st didn't send out an inspection report before releasing keys. And I was told she would send out on 2 days before moving in. 2nd she released keys without my approval and without a renter's insurance policy in place, which were all agreed upon in lease. 3rd she omitted checking the interior of appliances and omitted dirty and unclean conditions of the fridge and then later on after moving in told owner it's "damages" in her inspection report sent 5 days after moving in .this is ethical issue more than breach of fudiciary duty. If she knew the issue, whyndid she release the keys unauthorizedly? if she omitted the issue, why did she use tenant's provided photo in her report. She is literally cheating on her inspection report. During the process, she asked me to reduce price because people is withdrawing their application, and 20 minutes after i said fine, let's reduce price, she told me ok, we have an application. She literally withhold that application information to push me for price reduction. When i confronted her boss about this, her boss explained that those 2 candidates didn't meet my qualifications requirements because I prefer dual income and no pet. I 'm like, they have 680 plus scores and have 3x income and they have enough qualifications and visited open houses. they are way better than the recommendation she made which had 2 collections and 634 fico. She even missed 1 collections from this candidate and she calls thos 680 plus one not "qualified " ? Cecilia's story is simple. she is a ghosting expert. Last week, because of unitiey's ommition of the fridge condition, tenants wanted to have a replacement fridge. So i drafted the fridge addendum and asked tennats to sign. One signed last week and the other one hasn't. I constantly asked her to remind tenants to sign promptly so we can move forward with an agreement and tenants can have the new fridge. From friday to today, no response from cecilia and my movers showed up at the door and wanted to have access. called her texted her and again, no response. had to call her office front desk to get connected to her and again she said she doesn't know about the signatures. I had to drop by and we heard water is running inside of the home, side gate was open, and water meter was running and had to text her and advised her this is an emergency situation. we got in after notifying her. and she then texted me I didn't give her 24 hour notice. Come on, imhave been asking for approval since last friday and she ghosted me like forever . i am done with progressive. btw, when you have minor issues and you need help. the entire office was just silent and owner would ghost you as well. Deven was the only one that can actually get things done and tried to help. he had to jump in to draft the lease and unitiey and cecilia would play ghosting whenever i really needed help. I mean, tenants are great qualified tenants and what they asked are reasonable and understandable. they were filtered off by progressive and I basically did all the screening myself because progressive failed to do their job. Btw, progressive sent me termination notices after their own omissions on inspection. I said fine, I'm gonna terminate you and are you open to do it by end of this month? deven said fine on the phone. When i actually switched the pm, cecilia said you didn't give me proper notice. I'm like, what the ?!! you terminated me and now you are complaining i didn't notice you..

I am a tenant and have rented a property managed by progressive and Greg for almost 8 years and I…read morehave to say that they are the most professional honest and fair property management companies out there for both their landlords and tenants. Greg has responded to all of my service calls and always resolved the situation. I have already referred few friends there and If I ever own an investment property, I would have no hesitation hiring him to manage it. I highly recommend progressive and Greg Nowling for both landlord and tenants .