My internet connection went down. One call to DC Access and Katy (extremely competent…read morereceptionist) got me sorted in no time. She had Tony & Darnell at my apartment pronto. Between them they solved the problem (a worn out, ancient, cable, along with a vintage router). Both replaced quickly. DC Access a God send to our community - very affordable and no waiting days for an in-home visit, then staying put at home for half a day waiting for someone to turn up. Thank you DC Access. Maggie Hall, Capitol Hill.

In an era of rising prices, shrinking service, and companies replacing people with automation, DC…read moreAccess is a total unicorn. They're local and deeply committed to exceptional customer care. I've paid the same low price for almost a decade, and on the rare occasions I've called for tech support, a helpful human answered immediately and resolved my issue. One experience in particular prompted this review: my router went out on a Saturday night, and I fully expected to wait until Monday for help. Instead, I reached someone around midnight who helped troubleshoot the issue. Even more remarkable, a skilled and kind technician--who had originally installed my internet years earlier--came first thing Sunday morning to replace the router. This level of service is truly unheard of. DC Access sets the standard for excellence!

Network Cabling directory has been crucial for our business. They do a fantastic job and are well…read moreversed in the field!

Saints in the InterTubes! These guys saved me and a friend from near certain disaster setting up an…read moreoffice & sports bar. They recommended a local Silver Spring company, Clear Communications www.clearcommunicationsinc.com, that came in and saved our bacon!

Absolutely amazing experience with this team. It's sometimes hit or miss when selecting a…read morevendor/contractor, but this was a home run. Work was high quality all the way from initial contract through final installation. If I need any service that falls under their umbrella in the future, I will have no hesitation hiring them again.

Wonderful company.. did all are work on time and the price was the best out there.. started and…read morefinished with time to spare.. would highly recommend them.. good company

Ross is the reason my family comes to this location now. He's always knowledgeable about all…read moreproducts and services. Keep up the great work.

Customers service speed, availability and efficiency gets no better than this! Been a loyal…read morecustomer for a decade and never had any issues.

Frances is head and shoulders better than ALL OF THE REST. He is professional, thoughtful and his…read morepricing is very fair. He's also able to quickly and efficiently give you an appointment, and works meticulously until you are satisfied.

Francis team did a fantastic job installing internet throughout my house. My office and my wife's…read moreoffices are both fully wired, with impeccable solutions such that no one will notice (e.g. no visible wires) and the wifi works spot on across all three floors. I highly recommend working with Francis and team. His bid was competitive and F and crew treat your house like its their own, with respect and care. All 5 stars deserved!

We have used Centric Telecom now for approximately 4 years. Their customer service is second to…read morenone. Clark is incredibly responsive and can troubleshoot issues quickly and efficiently. Moreover, given the emergency nature of our work, Centric has made accommodations such that all support staff are alerted if there is an issue. On one occasion, the president of the company contacted me personally to explain the remedies they had put in place when one of the servers experienced some difficulties. Other than the excellent products and service, the responsiveness and trouble shooting of issues is excellent. Clark McGee is our representative and I cannot stress enough how vital he has been to the Centric service. Dr. Beverly Anderson Washington, DC

Our law firm recently decided to completely replace our whole phone system. Centric was wonderful…read moreand worked very hard to make this as painless a process as possible! The company is very personal but professional; they make it feel like they really care about you. They were very flexible and worked around our crazy schedules, coming back and forth to our office several times a week to provide training sessions on our new system. Like all installations we have had our share of hiccups and issues of course, but the majority of them were related to the Toshiba equipment and were always resolved quickly by Centric technicians. Centric is always there for us in a timely fashion for anything we need. I would highly recommend them as a phone carrier!