Urian Communications has completed several jobs for me of running multiply cables to several…read moredifferent floors - they are very responsive to my calls - they are very professional. We had a situation we needed a few cables ran after hours with very little notice, they showed up that evening at 5:00 pm ran drops and my client was up and running by the next day! Customer service is most important to me and they provide excellent customer service an support. The second most important is cleanliness and they ALWAYS clean up after themselves which is important to my company #5stars!

Tom is a great guy to work with in solving your computer problems. Tom was able to recover most of…read moremy data from a fatal crash of my old computer. Then he built a fabulous computer for me. I am so pleased with my new computer system. Plus he helped to solve a minor problem. He is there and available to assist his customers.

LOVE THIS PLACE!! My computer broke and I took it to a…read morerepair shop in Columbia. It took them 2 weeks, they were very unresponsive and it broke again, within 24 hours. I called Computer Installations Etc in Clarksville and they said to bring it in that day. They cleaned it and fixed it, while I waited, for basically the same price. EXCELLENT customer service AND they stand behind their repair for 12 months. Would recommend them highly!!

I had a great experience with Todd. He was very professional, super nice, and easily took care of…read moremy Networking issues. I had him do three Ethernet runs through my home and it was finished exactly how I wanted it. I'd definitely use him again for any IT services.

I have tried to schedule an appointment via Thumbtack 3 times to address an urgent network set up…read moreat my store - I got 3 appointment confirmation and all were no show ! On Saturday I sent few requests via Yelp and Nova ITS (Todd) responded right away ! He came first thing in the morning on Monday and set up the network on the spot - I highly recommend NOVA ITS I wish more people will focus on excellent service so important to recognize service excellency from time to time.

The crew arrived on time and finished ahead of schedule. They pointed out an item that was…read moreslightly damaged before they moved the item.

This review is long overdue. I needed time before writing it because I was recovering from a…read morepersonal tragedy. Around February 2026, in the middle of grieving a significant personal loss, we had to relocate from Virginia to Dallas. It was already one of the most difficult periods of our lives, and we trusted Gorilla Haulers to make at least the moving process less stressful. Instead, it became one of the worst experiences my family has ever been through. We spoke with Eli, provided a detailed inventory list, and chose Gorilla Haulers based on their online ratings and reviews, as well as the assurance that we would have an experienced moving crew. We trusted those promises. On moving day, 5 movers arrived. We were surprised by how many people showed up, but we didn't think much of it at the time. It quickly became obvious that they were not professional movers. Most of them spent time watching YouTube videos, chatting, laughing, and generally having fun instead of working. They were not taking the job seriously at all. They moved at an incredibly slow pace, and they even admitted that it was their first day on the job. This was completely different from what Eli Jones had told us about sending an experienced crew. What should have been a routine move turned into an exhausting 11 hour ordeal. Boxes were packed with very few items in them, many belongings were packed carelessly, and several items were damaged. Because the crew worked so slowly and inefficiently, they eventually ran out of time, leaving approximately 10-15% of our belongings behind. We were left to deal with the remaining items ourselves after an already exhausting day. To make matters worse, we were charged nearly double what we had expected. Considering the quality of service we received, it felt completely unjustified. Since then, we have completed another interstate move with a different moving company, and the experience was night and day. That move was organized, efficient, professional, and completed exactly as it should have been. It confirmed that what we experienced with Gorilla Haulers was not normal--it was simply unacceptable. I'm sharing this review not out of anger, but in the hope of helping other families avoid the experience we had. We chose this company because of its online reviews, but based on our experience, those reviews did not reflect the quality of service we received. I would encourage anyone considering Gorilla Haulers to look beyond the ratings, do thorough research, and be very cautious before trusting them with your move. Looking back on that day still brings tears to my eyes. It added unnecessary stress and heartbreak during one of the hardest times in our lives. I sincerely hope no other family has to go through what we did.

Frances is head and shoulders better than ALL OF THE REST. He is professional, thoughtful and his…read morepricing is very fair. He's also able to quickly and efficiently give you an appointment, and works meticulously until you are satisfied.

Francis team did a fantastic job installing internet throughout my house. My office and my wife's…read moreoffices are both fully wired, with impeccable solutions such that no one will notice (e.g. no visible wires) and the wifi works spot on across all three floors. I highly recommend working with Francis and team. His bid was competitive and F and crew treat your house like its their own, with respect and care. All 5 stars deserved!

My experience with On The Go PC Repairs was good and the repairs were done timely -- over a two-day…read moreperiod. A very nice person from On The Go even delivered my computer to me on Saturday, when their business location downtown (a shared office space) is closed. Greatly appreciated the excellent service.

My girlfriend took her computer here to get fixed. Weekly, they promised they would either have it…read morefixed, or they would call her each Friday. For two months they never contacted her once, and would make excuses for why they have not. Completely unprofessional and would not even give a full refund. There are plenty of better options in DC.

Wow incredible Service extremely knowledgeable staff…read morecould not believe how great my experience was Took our call responded with Awesome Tech within hour Who took time to explain everything and had our System up in an hour Highly recommended business Then a follow up call to say Thank You!! Thank You !!!

Helpful and definitely cheaper than other computer repairers. My husband's computer was fixed with…read moreout any sales pitch.

I bought a refurbished IPhone 13 here with a supposedly A rating. I was told that I had 30 days…read moreto return the phone if I wasn't happy with it. I had problems with the phone from day one. I eventually decided to return it as it didn't provide me with the functionality I need and that I had on my previous model 11. I returned it within the 30 days and at first they said they wouldn't take it back despite it being in the exact same condition as when I bought it. Then they agreed to take it back but only returned me 60% of the purchase price to my card. A normal business re-shelfing fee is ~15%. The staff themselves are very nice so I blame the owner of this store for caring more about profits than being true to your word. Avoid this store.

My Iphone 10xs screen cracked and Mohamad had it fixed in a few hours. A few weeks later, the back…read moreof my phone (same phone) cracked. Mohamad again came in for the rescue and had it fixed and ready for pick up with in a few hours. He is very professional and a pleasure to deal with. I would highly recommend anyone who has phone issues to stop by and have him look at it. I would go back to him if I ever had phone issues in the future!!