I am a new customer to Logix, Tarzana branch. As never being a customer of a Credit Union, I am…read moreextremely impressed with the service and friendliness compared to many of the large banks. My dealing with Jonathan Roldan on establishing a membership and opening accounts went very smoothly. The personal service is great. At the front desk, Khristal was welcoming and very polite. I have never met the Branch Manager Nancy Nuno in person, but have communicated with her by email and she was very cordial and courteous. Being a new homeowner in Tarzana I'm happy that I decided to walk in to this branch!!

I will not recommend this logix location. I've been banking with them for over 10 years with them…read morenow. I tried to ho to this bank yesterday but I didn't like the ambiance at all and the staff were not cordial. You could tell that they are not happy with there job, especially the person in front. She's not friendly at all. I've been to different branches but this location, I will never go there again. I was planning to open a business account, changed my mind. Lost a potential customer. I'm planning to close my other accounts there too. The staff there needs a better training for customer service.

Working with Jessica Chen at West Capital Lending was an excellent experience. She is professional,…read moretrustworthy, and truly dedicated to her clients. I was impressed with how responsible and efficient she is-she made the entire loan process smooth, fast, and stress-free. I felt confident every step of the way knowing I could rely on her expertise. Thank you, Jessica, for making this such an easy and positive experience!

As first time buyers, we have had a lot of questions. Jessica answered all of them. Very…read moreprofessional and promising, and I'm so happy to tell that also delivers on her word. After everything west agreed and settled, she went out of her way and improved the loan terms even without us asking. Great to deal with. We appreciate everything you've done for us. We can only highly recommend you to everyone who is looking for a lender. Best bang for you buck.

Buying my first home in Los Angeles was one of the most exciting yet stressful chapters of my life…read more After searching Yelp for the best mortgage broker, I found Bill Rayman, read his glowing reviews, and decided to reach out. From our very first conversation, I knew I was in the hands of a true professional -- someone who not only understands the mortgage process inside and out, but also genuinely cares about his clients. We faced several unexpected challenges from the seller's side, but Bill navigated every hurdle with calm confidence and creative problem-solving. He has a rare ability to make a complex, high-stakes process feel smooth and painless. Bill's professionalism is matched only by his human qualities -- patience, kindness, and an unwavering dedication to his clients' success. What impressed me most was his resourcefulness. Bill sees solutions where others see roadblocks. He explored multiple strategies to ensure I got the best possible loan, always explaining each step clearly and making sure I felt informed and comfortable. He was responsive, attentive, and proactive, often checking in before I even had to ask. In the end, I not only closed on my dream home, but did so with complete confidence in every decision -- thanks to Bill's guidance. He's the kind of person who turns what could be a stressful journey into a positive, even enjoyable experience. If you're buying a home -- especially if it's your first -- I cannot recommend Bill Rayman enough. He's not just a mortgage broker; he's a trusted partner who will go above and beyond to make sure you succeed.

He wrote a paragraph as comment to my review that his senior executive called me and explained to…read moreme. Yes, he does. He apologized for what Bill and his assistant did!!! Again, I always appreciate transparency and being honest in every bussiness and every stage. If you are a person like me, I advice you to avoid them.

Just closed on a HELOC with the best rate I found (by far). The process was super easy- I kept…read morewondering what the catch was. Justin was very responsive and easy to work with. I highly recommend this company!

Great team and very professional They are really…read moreinformative too and quick to follow up

We were looking to refinance our home. We started the process with another lender but something…read moredidn't feel right. Our son had previously referred us to Joseph. We gave Joseph a call and told him how we weren't feeling too confident about our current situation. Joseph was straight up honest with us. He told us he'll review our documents and if everything seemed on the up and up, he'll tell us. We LOVED that! Joseph worked tirelessly to get our refinance completed and funded. We were impressed with how he took care of us! Emails, text messages, phone calls (even on weekends!) to keep us abreast of our refinance. If we refinance and/or sell our home in the future, we will definitely give Joseph a call. Thank you Joseph!

Joseph did an excellent job in assisting with my VA purchase In San Diego while still working and…read moreresiding in Hawaii. Other lenders denied us what Joseph made Possible. On top Of this long ordeal, he was able to lock us in on a great interest rate and made our home Purchase a working miracle! I strongly recommend anyone to work with Joseph because he is willing to go beyond the limits to help you out in any situation and to give you your dream home. You will NOT regret working with him and his team!

Kelly was recommended to us and I'm so happy we got to work with her. She is an absolute dream to…read morework with. Not only was she extremely reliable and efficient, but always there to answer a question with incredible kindness and patience. She truly made the loan process easy and gave us amazing service. We are forever grateful. I always refer her and give her an A+! Thank you Kelly

Kelly not only helped me buy my first home 7 years ago, but she also helped me refi and get a lower…read morerate in 2021. She is always ON POINT. She will fight for you to get the very best. She is honest and genuine. I trust her with all my loan needs!!! She arranged for a mobile notary to come to me while I was visiting a friend out of state just to make sure that my loan closed on time. She jumped through so many hoops just to make it work; she's THE BEST.

Hey everyone! California Home Solution and Manny were a tremendous source of support in…read morefacilitating my loan and getting me into my first condo in 2005 and first home in 2020. I really appreciate their punctual efforts and dedication. Thank you so much for everything.

As a Family Law Attorney, I have clients who frequently need help from a Mortgage Broker as part of…read morethe Dissolution of their Marriage. I have referred many clients to California Home Solution because they are extremely knowledgeable and professional! Whether my client is buying/refinancing a home or needs their credit report cleaned up, California Home Solution is always able to help. When California Home Solution does a good job for my clients, it makes me look good, too! California Home Solution provides an invaluable service, and I highly recommend contacting them for all your mortgage and credit needs! Congratulations to California Home Solution, and good luck. Thank you.

Houtan is very knowledgeable and patient. He explains everything with great detail. He made sure…read morewe got the best rate for our new home. He and Marisol helped us with all of questions even after I had already purchased the home . Every now and then I ask them questions and they always reply quickly and super friendly. I will always use their services! Highly recommended.

Houtan is a top notch professional. He helped me with my pre-approval and walked me through every…read morestep of the loan process. He was extremely responsive, personable, and knowledgeable. He is incredibly reliable and would answer calls or emails within minutes when I had questions. I can't recommend Houtan enough for buying a house. We had been working directly with a large bank on a loan, and all seemed fine until we had an accepted offer, then we started having issue after issue where there was just no sense of urgency. We almost had to walk away from our house, but Houtan and his team were referred to us in mid escrow, helped us explore multiple options in parallel, and close on time. Houtan was very responsive and on top of everything, presented our options very clearly, patient with all our questions, and really understands the Los Angeles housing market.

We have been banking with Logix for several years, and our past experiences have generally been…read morepositive. Unfortunately, a recent interaction at the Woodland Hills branch was deeply disappointing. In December, my husband visited the branch to deposit the second of two large checks of very similar amounts. After looking up our account, an attendant took the check away to consult with a manager (initials G.B.) without providing any explanation. When the manager came over, he did not introduce himself or explain the situation. Instead, he abruptly asked, "What's up with these checks?" His tone was condescending and inappropriate. The interaction was upsetting enough that my husband later chose to address it directly with G.B., giving him the opportunity to apologize. G.B. claimed he did not recall saying this and stated that they use "certain standard verbiage." He offered an apology only in the form of being sorry that my husband felt offended, without taking responsibility for his conduct. We strongly disagree that "what's up with these checks" is acceptable or standard language to use with customers. At a minimum, the manager should have introduced himself, explained the concern, and allowed my husband the opportunity to respond. A few days later, my husband contacted Member Services to report the incident. The representative agreed that the treatment was unacceptable. However, it has now been two months, and we have received no follow-up from the bank. We expected, at the very least, a letter of apology and some indication that the issue had been addressed. This experience has significantly diminished our confidence in the level of professionalism and customer care at this branch and with Logix.

I would like to express my sincere gratitude to Zina and Hannah for the incredible work they do…read more They are not only outstanding in their roles as customer service representatives and employees of the bank, but they are truly exceptional human beings. During one of the hardest moments I've faced, they supported me with genuine kindness, patience, and compassion. Their positive energy and the way they treat every client who walks through the door is something truly special. It goes far beyond regular customer service -- it comes from the heart. Because of them, this bank has become more than just a place I go for financial needs. It has become a family to me. I appreciate everything they do, and I am deeply grateful for the care and respect they show every single day.

Best in the business. Alek is amazing to work with. He is extremely knowledgable and works very…read morehard to make sure everything is done timely. He closed my loan just as he predicted. He even gave me a free copy of his book which I found very useful and insightful. Thanks Alek!

This guy keeps spam texting me from different numbers. Stop! I keep blocking, he keeps texting from…read morenew numbers. What a loser.