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Progressive Mortgage

5.0 (1 review)
Closed • 8:00 am - 7:00 pm

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Bill Rayman

Bill Rayman

(86 reviews)

Sawtelle

Buying my first home in Los Angeles was one of the most exciting yet stressful chapters of my life…read more After searching Yelp for the best mortgage broker, I found Bill Rayman, read his glowing reviews, and decided to reach out. From our very first conversation, I knew I was in the hands of a true professional -- someone who not only understands the mortgage process inside and out, but also genuinely cares about his clients. We faced several unexpected challenges from the seller's side, but Bill navigated every hurdle with calm confidence and creative problem-solving. He has a rare ability to make a complex, high-stakes process feel smooth and painless. Bill's professionalism is matched only by his human qualities -- patience, kindness, and an unwavering dedication to his clients' success. What impressed me most was his resourcefulness. Bill sees solutions where others see roadblocks. He explored multiple strategies to ensure I got the best possible loan, always explaining each step clearly and making sure I felt informed and comfortable. He was responsive, attentive, and proactive, often checking in before I even had to ask. In the end, I not only closed on my dream home, but did so with complete confidence in every decision -- thanks to Bill's guidance. He's the kind of person who turns what could be a stressful journey into a positive, even enjoyable experience. If you're buying a home -- especially if it's your first -- I cannot recommend Bill Rayman enough. He's not just a mortgage broker; he's a trusted partner who will go above and beyond to make sure you succeed.

He wrote a paragraph as comment to my review that his senior executive called me and explained to…read moreme. Yes, he does. He apologized for what Bill and his assistant did!!! Again, I always appreciate transparency and being honest in every bussiness and every stage. If you are a person like me, I advice you to avoid them.

Logix - Woodland Hills Branch - Fourth Of July decorations at Logix!

Logix - Woodland Hills Branch

(265 reviews)

Woodland Hills

We have been banking with Logix for several years, and our past experiences have generally been…read morepositive. Unfortunately, a recent interaction at the Woodland Hills branch was deeply disappointing. In December, my husband visited the branch to deposit the second of two large checks of very similar amounts. After looking up our account, an attendant took the check away to consult with a manager (initials G.B.) without providing any explanation. When the manager came over, he did not introduce himself or explain the situation. Instead, he abruptly asked, "What's up with these checks?" His tone was condescending and inappropriate. The interaction was upsetting enough that my husband later chose to address it directly with G.B., giving him the opportunity to apologize. G.B. claimed he did not recall saying this and stated that they use "certain standard verbiage." He offered an apology only in the form of being sorry that my husband felt offended, without taking responsibility for his conduct. We strongly disagree that "what's up with these checks" is acceptable or standard language to use with customers. At a minimum, the manager should have introduced himself, explained the concern, and allowed my husband the opportunity to respond. A few days later, my husband contacted Member Services to report the incident. The representative agreed that the treatment was unacceptable. However, it has now been two months, and we have received no follow-up from the bank. We expected, at the very least, a letter of apology and some indication that the issue had been addressed. This experience has significantly diminished our confidence in the level of professionalism and customer care at this branch and with Logix.

I would like to express my sincere gratitude to Zina and Hannah for the incredible work they do…read more They are not only outstanding in their roles as customer service representatives and employees of the bank, but they are truly exceptional human beings. During one of the hardest moments I've faced, they supported me with genuine kindness, patience, and compassion. Their positive energy and the way they treat every client who walks through the door is something truly special. It goes far beyond regular customer service -- it comes from the heart. Because of them, this bank has become more than just a place I go for financial needs. It has become a family to me. I appreciate everything they do, and I am deeply grateful for the care and respect they show every single day.

Progressive Mortgage - mortgagebrokers - Updated May 2026

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