Best in the business. Alek is amazing to work with. He is extremely knowledgable and works very hard to make sure everything is done timely. He closed my loan just as he predicted. He even gave me a free copy of his book which I found very useful and insightful. Thanks Alek! read more

This guy keeps spam texting me from different numbers. Stop! I keep blocking, he keeps texting from new numbers. What a loser.

Why do I keep getting spam texts from Alek Sarkis? I delete each as junk but they keep coming from various numbers. Knock it off! Not interested at all,. read more

Working with Alek was a fantastic experience! From start to finish, he was alway on top of everything, ensuring a smooth process. HIs professionalism, communication and dedication made all the difference. Its clear he truly cares about his clients and goes the extra mile to make things happen. read more

Where do I even begin. I'm so pleased and impressed by the service I got from Alek Sarkis and his team. He was so patient with my husband and I. We were able to close early and that was phenomenal. Looking forward to working with them in the near future again. read more

We worked with Alek and his team to finance the mortgage for our new home. I was initially apprehensive about the process and always thought that something will go wrong. However, that was not the case. Alek and his team (Irene and Jing Xiao) were extremely professional, timely and communicated the process very well. On top of everything, the rate offered was more than competitive compared to what some of the local brokers were suggesting. My whole experience was positive and I would have no qualms about recommending Alek and Irene to anyone that is looking for a new home. read more

What a wonderful experience I had with Alek and his team. We just bought our 3rd investment property and received great terms on the loan. He was able to close early which helped us getting the property ready for lease. I am sending my parents to him as well. Thank you so much for everything. read more

Worked with Alek on our new home purchase. He offered a rate that's highly competitive and lower than most of the mortage brokers. Alek is super efficient and easy to work with. He provided update on our application almost on a daily basis. With his help we got our jumbo loan approved in 21 days. Would highly recommend! read more

We had a very unfortunate experience with Alek. He is now with Wells Fargo. Though he was able to offer a very attractive interest rate, his customer support was terrible. He acted like all was going smoothly even as things seemed to go up in flames. From day one he seemed to have a poor grasp of our buying situation and how to handle it (though a father buying with his children is not uncommon). He wasted a lot of time during our short escrow before even beginning his side of the process. He was minimally communicative and what messages we got were disorganized and hard to decipher. He was dismissive of our concerns and in general seemed to have more confidence than competence. We tried to give Alek the benefit of the doubt throughout the process, but when the seller's real estate agent sends an email saying "It's day 7 of escrow and I haven't heard anything from your lender - I'm assuming something is terribly wrong with your loan?!?" you know something is not right, so we started looking at backup lenders. 3 days later, after giving Alek every chance to right the ship, we were forced to change lenders on day 10 for our 21 day escrow. It made the already stressful process of home buying so much worse. Two days later our new lender had us further through the process than Alek had gotten us in 10 days. I know my situation may not have been Alek's norm because Alek helped a friend with his mortgage and he had an easy and painless experience, but for us, I honestly think that if we had stayed with Wells Fargo and Alek, we would have lost the house and our $21,000 deposit. read more

Alek was recommended to us by one of close friends and I am glad he did so! Alek gave us an unmatchable deal for our mortgage which was better than what any of the other banks were giving to us. Beyond that Alek was helpful to us throughout the whole process till our closing which happened on time! Alek also kept us informed the file progress throughout and was responsive even on weekends when we had questions. One of the thing that we do to to understand that beyond the loan officer, there is a lot of banking process w.r.t underwriting and appraisal which a loan officer doesn't control or influence. The whole process requires patience and working closely with the loan officer always to help understand the process. And I am happy Alek kept us informed about all the stages the file was going thru and followed up for each stage internally. Thanks Alek again for your awesome work. Look forward to working with you again. read more

I was very disappointed at his service. I reached out for the refinance program at Citi Bank. Alek provided a competitive rate in the very beginning. I told him my situation very clearly in written words from day 1 and he said it's not a problem. After I submitted my application and Citi bank checked my credit, the process became extremely unpleasant. With numerous excuses, he kept saying that he will work on my file. However, after FOUR weeks, my loan application is still not submitted and his response is very slow. Eventually he told me that they can't do the refinance for me based on one condition which I told him five weeks ago in written words. Completely wasted one and a half months for nothing. Save some time and stay away from this lender. read more

When it comes to closing at time, Alek doest not support really well. Consulting is poor with delayed or no responses. He fails at showing good customer experience. In my situation, I had to start talking to his manager, because he is very unresponsive and unreliable. I will never recommend him to a friend. read more

My good friend referred me to Alek. I was on the verge of buying my first house and wanted a smooth transaction. First thing Alek did is walk me thru the whole process, from start to finish, by the time I was in escrow I knew exactly what was coming next. He kept me in the loop during the whole process. Thank you Alek again I really appreciate the hard work. read more

I was terribly disappointed with the services and follow up of Alek Sarkis, a loan officer at Citi Bank in Burbank, CA as well as his Manager, Sam Tabbara, who never returned my calls. Alek assured my Buyer they could process and close escrow on a home in San Jose, CA. within a 3 week period and although I know delays can happen in loan processing and the underwriters continued requests, it was his lack of good communication that was the most frustrating part. During the last 10 days as things got more delayed, he just completely stopped communicating with me because he had no good answers to anything. It was then I reached out to his manager to escalate things and he never even bothered to return my call. Our Buyer was forced to move out of her condo because she had rented it and needed to put her stuff in storage and get a hotel room for many nights for her husband, her and their daughter to have a place to stay and the Sellers of the home they were buying, missed out on a purchase of a new home because of the delay in closing on their home. I've been a full-time licensed Realtor for almost 40 years and the one thing that angers me the most in trying to work with others involved in a escrow transaction is when they just stop responding to requests for updates and explanations. When that happens, it usually means they are trying to either cover something up or they are trying to buy more time and I find that completely unacceptable and unprofessional. Transparency is ALWAYS the best policy!!! I counseled my Buyer that he had a responsibility to answer to them because they were his customer, but even they were beyond frustrated with his lame excuses. Ultimately, we did close escrow (7 days late) and their delays caused both our Buyer and the Seller great inconvenience and costs, so for that, I feel compelled to give a less than stellar review to this particular Citi Bank branch in Burbank, CA. read more

Alek provided good rate initially but was not able to close on time and I almost lost my home. He is not at all responsive and his efficeincy is way below mark. Its a very painful experince.I am very disaapointed at his service and would not recommend him. read more

This lender lied to my buyer, told them what they wanted to hear to get their business at the start of the transaction when they could have gone with a lender that was truthful, then couldn't deliver on his promises, strung them along for a month and then sent a 1 line email their loan was denied. Beware anything this lender says. He is not responsive when it matters. Because of him my client won't be getting the house they wanted. When you call him with a question he cant answer and get a text or email back you will know this is the truth. read more

I was looking to buy my first house in long beach. I was qualified for a VA loan but was confused as to which avenue of loan to take. I came across Alek on yelp and decided to give him a try. I was hesitant at first but he took the time and explained all the loan programs, rates and fee's. He also kept the Realtors informed on the loan process because we were dealing with a difficult seller. We closed the loan in just under 15 days and I am thrilled, thank you so much Alek, look forward to working with you in the future. read more

Prior to meeting Alek, I was having a really difficult time getting qualified for a home loan. Thankfully, Alek made it possible! He made the home loan process extremely easy considering I was a first time home buyer. I can't thank him enough for everything he's done for me. I highly recommend him, He's extremely knowledgable and truly goes above and beyond for his clients. I will sending over all my referrals over to you, thank you again Alek read more

We were looking to buy our first property. Our Realtor recommended Alek Sarkis, he walked us every step of the way from pre approval until closing. We could not be happier with the service and great rate we received. Wanted to take the time and show our great appreciation for the service we received. Thanks again!! read more

I just bought a 2 unit investment property in Los Angeles, I was in the middle of escrow when my lender tried to bait and switch the loan. Assuming I would just give in. I told my Realtor of the situation and she immediately referred me to Alek Sarkis. He took over the loan on the 12th day and was still able to close on time, get me a better rate and do the loan with no points and no closing costs. Thank you so much Alek, I will be calling you in the future. Thank you, read more

I've had the pleasure of working with Alek for a few years. He first helped with the purchase of my condo, and as recently as a few months ago, he was my loan officer when I needed to refinance. I knew immediately after the condo purchase that Alek would be the first person I would call if I ever needed help attaining a loan. He is straight forward, stands by his word, is always available, and you get to avoid the 'salesman' nonsense with him. It also doesn't hurt that the rates he quotes are lower than competitors. read more

I was planning a cash out refinance on my house and was referred to Alek Sarkis. After careful review of my financials Alek informed me it was better to get a home equity line of credit. He explained how the home equity works and why it would benefit me more instead of a refi. I sent the information to my advisor for a 2nd opinion and he confirmed. What surprised me most is his honesty, Alek didn't do home equity loans and he could of easily mis informed me just to try and make money. Thank you very much Alek I will definitely keep you in mind for any of my future mortgage needs! read more

I was referred to Alek Sarkis to purchase my first house. We were excited and nervous at the same time. I had done my own due diligence and noticed a lot people getting bait and switched, low balled and lied to. Alek helped me understand the process step by step. He disclosed several options and found the best deal for us since we were planning to stay in the property for only five years. He also gave us some pointers on paying down the principal balance down faster. I have already recommended Alek to my friends and colleagues. read more

Thank you Alek Sarkis for the great service you provided. We looked everywhere for a great lender not just for rates and fees but also knowledgeable in the field. I know how complicated Mortgage loans can be, I have  seen it first hand how simple mistakes could end up costing you a higher rate or simply not getting the loan. You were honest from the beginning and made the process very smooth. I will be sending you my colleague whose also looking to buy their fist home in the next few months. Thank you again! read more

Alek exceeded our expectations and made the home buying process simple and successful. He was very organized and was easily available to us during the whole day. He provided us valuable feedback and gave us the best rate than any other lender quoted us for. He was very attentive to make sure we got all our paperwork turned in so we can close on time.He is a great person that's very generous with his time and made sure all our questions got answered. If I could, I would give more than 5 stars. We are forever grateful for working with him. read more

I knew getting pre approved to buy my first house was not going to be an easy task. I needed an experienced loan officer to read my taxes correctly and approve me for the right amount. He pre approved me in one day and I was in my first dream home within 3 months. The rate and closing costs were also unbeatable, when I found a better rate with another lender he matched it. Thank you for your great service Alek. I will be coming to you for all my future mortgage needs. read more

Alek has been my go to mortgage broker over the past 8 years. He has done multiple purchase and refinance loans for me over that time-span. What you want from your broker is honesty and getting across the finish line smoothly and without any headaches or surprises. Alek hits it out of the ballpark every time. The rates he quoted me were unbeatable at the time, and over and over again he has come through as he has promised. I recommend him to anyone looking for a mortgage broker in California. read more