Shawn Hudson is one of the most knowledgeable, intelligent and honest and articulate people that I met and worked with in entire my career in Real Estate, he is always a step a head of the game and find a great solution for everything that comes on the way!! I highly recommend him to everyone who is in the industry. read more

Amazing escrow officer and very patient crew, I Love working with them, they are on time, They listen and deliver with accuracy.

Let me preface this review with the notion that all these five star reviews for this poor excuse of an escrow company are most likely mothers, fathers, siblings, relatives or even pets of the owners or employees because if NEGATIVE stars could be given .... This entity truly deserves it!!!! Being somewhat "experienced" Real Estate investors. .... having purchased & sold in excess of 50 properties (SFR, multi-units, fix & flips, etc ) ... It was appalling to have to deal with such an unprofessional group of amateurs!!! Why we even agreed to substitute a large national escrow/title company with this 2 branch excuse of an organization was obviously beyond our better judgement!! EVERY escrow company we have dealt with .... Even outside of our state ..... has ALWAYS had the ability to arrange for MOBILE NOTARY signings!?! We thought it has almost become standard practice for title/escrow companies to provide this accommodation to their clients ... Especially with the exorbitant fees they charge!!! But NO accommodations from this group!!! The persisten delays, inability to perform their work as third party intermediary in rel estate transactions Needless to say .... We will RUN (not walk) away from this company should we EVER have the displeasure of their service again!!!! Update: TO THIS DAY .... We are suffering negative effects of closing escrow with this group!!! TURN & RUN AWAY as quickly as you can if they are going to handle your transaction!!! read more

Just closed escrow and Shawn Hudson deserves a good review for handling our transaction! Thank you Shawn and to your team!

Shawn Hudson is a kind and helpful gentleman. He is a real straight shooter, hitting all of the bulls eyes on my transactions! His 20 year career has seasoned him to perfection. Working with an escrow officer that I trust is I am looking forward to a long relationship of success with One Key Escrow. read more

Unprofessional and not diligent when it comes to being a reliable escrow company. Purchasing a home is already stressful and one key escrow makes it worse. They rarely call back. They wait until days prior to escrow closing to provide the final transfer amount, not allowing any time for the buyer to make the funds available, thus costing thousands of dollars extra in fees. My agent spoke to the owner (Harout) and he blamed their lack of follow through due to someone having an illness and then completely stopped responding. No apologies. There are a ton of escrow companies out there, so if your agent is using this company, do yourself a favor request a change. Will contact BBB as well. read more

I absolutely recommend working with One Key Escrow ! Shawn Hudson, Elena, and his team are AMAZING at what they do. I love how in top of things they are. Super diligent and always on top of things. They are so knowledgeable, I'm always learning from them. I love knowing that I can count on them for everything. They make the escrow process soooooo smooth. Best escrow team !!! read more

Shawn, Elena and Josie are fantastic! Thank you all for providing such a smooth escrow process.

I can't say enough great things about Shawn, my escrow officer! From start to finish, he is on it--incredibly meticulous and always one step ahead. Every detail is handled carefully, and his communication throughout the process is fantastic. I never had to worry about a thing because Shawn ensured everything was in order. If you're looking for someone who is professional and a joy to work with, Shawn is your guy. Fantastic! read more

I worked with Shawn Hudson and Elena Alvarez in a closing for a mutual client in Los Angeles. It was probably one of my favorite experiences with an escrow company since I started working in mortgage! They gave quick responses and gave us whatever we needed. They even apologized for taking a few hours to respond once during end of month, which can be extremely busy (many other escrow companies will take days to respond, even with pestering). I really appreciate their service, even though I was not the client! All in all, if you need a speedy closing, these are the guys to work with. I'm looking forward to the next time we can work together again in a closing! read more

Several years ago, we sold our house and used Shawn Hudson's One Key Escrow. At the time, we were extremely satisfied with his professionalism, efficiency, knowledge and friendliness. Never thinking I'd need to keep paperwork from the sale, I tossed and deleted everything this year during Spring Cleaning. Well, turns out a few months ago, my sister needed something from the file. Yesterday, I needed the closing statement. Not only did Shawn send both items, he did so immediately which impressed us beyond belief! I highly recommend using Shawn's service!!! read more

Shawn did a marvelous job on a very challenging deal. My firm represented the buyer and Shawn had to work through all of the drama caused by the listing agent and seller. I would definitely enjoy working with Shawn again and recommend him. I have held a California Broker's license for over 25 years. read more

Just worked with Shawn in an escrow and him and his team were fantastic! They were very helpful throughout the process and always kept me in the loop as the Buyer's agent. It was great working with them! read more

Sherell Comfort is THE BEST. I feel safe and confident when she handles my escrows. My clients love her and all feel the same way. Give her a try and you will understand what I mean. read more

Worked with Shawn Hudson, Elena Alvarez and Sherell Comfort for my file! An amazing team that is super responsive and reliable. For my next project I will be 100% sure to use them again for escrow! Thank you so much! read more

I would use a zero if it was allowed. AVoid this place if you can. We had a cancellation of contract in a timely manner. Usually the escrows will return the money within 48 hours. The cancellation notice was signed by the agents. I tried to call the escrow left a message For sherell on Friday ( 2 days after my cancellation) to follow up with them. They did not respond and call me back I waited through the weekend on Monday I called back to her. She put me on hold to look through her notes. After I was on hold for a while she got back to me and she mentioned that she is going to mail me my check. 1 week passed and no check!!!! I tried to call Sherell and her Assistant ama push, left a message for both No response!!! I reached through my agent to call them. My agent called them and emailed them no response to him either. After few times that I called and was being neglected, I tried to call again (2 week and half has passed from cancellation date!!!!) and Manoush picked up her phone. Not only she did not apologize that they neglected me but she was trying to put the guilt on me that they sent another cancellation paper that I needed to sign. As I know the cancellation is signed for the contract one time by the buyer and is delivered through the agent to the escrow. I did not know that this particular escrow requires an additional cancellation. Neither Manoush nor Sherell did not bother to one time call me and explain me this. This nature of Behaviour by your escrow is not professional at all. I am very frustrated to run after my own money like this!!!! read more

One key Escrow The best Sherrell is always there for you Love it You are in really good hands Make me feel so comfortable read more

my newly acquired property is no longer covered by insurance. escrow alleged that they sent payment 2x but was never received by the insurer. granting the cheque was sent, it is not their fault though. however, as a service provider they should have followed up with the insurance company to make sure customers are covered. when we i was going thru escrow process they were very diligent following up my payment. following up up to 2x a day thru email, text & calls. now after payment has been completed they don't even bother to get follow through with the insurance to check if they received the alleged cheque they allegedly sent. in fact, same is true with my credit card. I have to follow up with them to pay my balance as agreed in the contract. customer service is worst. read more

One Key Escrow is a great Company with a wonderful caring Staff.. The professional experience I had with them was truly amazing. I highly recommend them for any Escrow needs. They are very knowledgeable on every aspect of real estate transactions. Shawn Hudson is a true gentleman.. You can trust One Key Escrow to satisfy your real estate needs. I am a realtor and I can appreciate great honesty, loyalty and service. I expect that for my clients and I got it from Shawn Hudson. read more

Shawn Hudson & his team at One Key Escrow did outstanding and efficient work; We, the Sellers, accepted a Buyer Counter Offer on May 25, 2021, and the Escrow closed on June 25, 2021! Just one month! I'm happy. read more

Excellent communication and follow-ups with Jonni Campos. She's great!! Highly recommended from me.

Just excellent work! Can not ask more from Escrow. Congratulations!

Shawn & Elena were great to work with! They are easy to reach & quick to respond. Professional and yet fun too. Thank you!

Maria Bolks is one of the most detailed escrow officer's I've ever met. I have been working with her for the past 10 years. She answers her phone, works diligently on all of files, and makes sure they close on a timely manner. She is a sure bet to get your transactions opened and closed by the closing date. I love working with her. read more

Jonni was amazing, super professional and knowledgeable. I bugged her with a lot of questions and she knew them all and explained well with no problem. Very kind and friendly. Thank you!! read more

I highly recommend One Key Escrow. They handled the sale of a loved one's condo after an unexpected death. I was out of state and they kept me informed and sent me required paperwork in a timely manner. Shawn was professional and reassuring, giving me confidence that I did not need to stress over the details. read more

I recently sold my home and Maria with One Key Escrow was pivotal in moving things along. She's professional and efficient at what she does. She's also very helpful to answer any questions that may arise. I enjoyed my experience with One Key Escrow and with Maria, and highly recommend them. read more

Jeff has done numerous amounts of escrows for me, and I can honestly say I have never ever had to call him. He's really on top of it and so prompt and professional. He really knows what he's doing. He goes above and beyond for each and every transaction!!! Thank you Jeff, to many more escrow together!!!! read more

Top Notch Service with a smile. Jeff and his team have been spectacular on the last dozen escrows and I would refer One Key Escrow in a heartbeat. Thanks again OKE!!! read more

Working with Sherell is an absolute pleasure and will definitly work with her again! Very professional and knowledgable.

When something is the best it can be or reaches the highest point, it is exemplary  and thus worth imitating. Jeff Sands is worth imitating. He is professional, kind, responds personally, and answers any and every question sent his way. I would highly recommend him to anyone. read more

We worked with Jonni Campos for the refinancing of our home. Great attitude! She is very responsive to email and text and answered all my questions! Great to work with! read more

Spectacular service! Always a pleasure to work with.

Great escrow company to work with. Shawn has been responsive, available for calls, and has answered all my questions. Highly recommended.

We just closed escrow on our first home. We were fortunate enough to be introduced to Jeff Sands, whom not only had a tremendous amount of knowledge and experience, but was also extremely patient, hard working, and kind. He made the entire process go so smoothly and we couldn't thank him enough for his services. read more

I asked for a closing statement from over a year ago and Jonni was very helpful in going through archives to get the files for me. Thank you! read more

I had the pleasure to work with Jonni during escrow while selling my condo. She was great! She was very responsive via email and text, and promptly had questions answered for me. She kept me updated throughout the escrow process and even met me late after work in my area for notarization. She provided very good customer services and I would highly recommend this escrow company! read more

Jeff Sands is extraordinary, just address your concerns, and you will receive the attention you deserve.