AFTER 25 YEARS in this business this is my escrow company. Excellent from the word go. Closing on time is a team sport and these guy are the heart of the transaction! Thank you guys for another successful transaction! read more

Ridgegate Escrow - Real Estate Services Near Me - Northridge, California

zizi pak is a dishonest old hag. She caused a vehicular collision and lied about it leaving me to pay my deductible and a higher insurance rate instead of just taking accountability for her mistake. Refrain from doing any business with her or her company. read more

Ridgegate escrow (Michelle, Samantha and team) are great to work with. I have closed over 50 escrows with them and they are always on top of the files and accommodating to my clients. read more

Went into this office to get some clarification on some paperwork! We were greeted by everyone and all of our questions were answered. Very good energy- This office is on top of everything! We will definitely use this office again in the future! read more

Michelle and the rest of the staff was very professional and friendly . Very Smooth and efficient process. Will not hesitate to use them again. They are Very knowledgeable and answered all our questions. accommodated our schedule for signing the documents after office hours. read more

This company is sneaky bottom line. We were in escrow for a property that didn't appraise and had to pull out. Mind you this was early in the process, and I was sent a docusign in order to get our deposit back. No one ever disclosed that we would be charged a $350 cancellation fee. I blindly signed the document trusting that my full deposit would be returned to me only to find out after the fact. Upon reviewing the document the verbiage made it seem as though we were getting our full deposit back. Terrible and poor business practice, this company is out to nickel and dime you read more

Ridgegate Escrow - Real Estate Services Near Me - Northridge, California

I had an outstanding experience (5 STARS!!) with Courtney Vogel Chief Operations Officer/Escrow Manager at Ridgegate Escrow. I took a listing in Granada Hills and had some questions about the city's requirements when selling properties in that area. I found Courtney on Yelp and called her just to get some information. She was very helpful and kind...gave me all the info I needed. Being a Realtor for 14 years now has gifted me the knowledge to know that who you select as your partner (no matter what sector of real estate, escrow, title, the lender, etc.,) MAKES A HUGE DIFFERENCE in whether a transaction goes smoothly or not. I felt that Courtney knew what she was doing with that short interaction I had with her over the phone. Man, o man...was my hunch right. I'm leaving this review specifically for those people who value 1) bringing on a partner that knows exactly what they are doing. 2) someone who understands that communication and follow-up are essential. 3) someone who is on top of the file every step of the way. 4) someone who is kind and professional. I highly recommend Courtney and her team!! THANK YOU FOR EVERYTHING! GREAT JOB!! read more

Sossy, Julie, Brenda and team were excellent to work with. So on top of it, efficient and very helpful! Definitely highly recommend. Love the team and professionalism they administered to my client. read more

This escrow company was picked by the seller, I was a buyer. And they made our lives so difficult. They sent our opening package to the wrong address -- twice! We called and told them the correct address multiple times, but our agent had to go out and pick up our package and deliver it to us, and then I had to drive to bring it back to them. Then, they tried to charge us for the courier fees for the failed deliveries. We were able to close escrow a day early, and other than the delivery failures everything was fine so I am giving them back one star (though we made sure they were never involved in sending anything or anyone to us again -- we preemptively drove out there for everything). read more

We sold 2 houses to buy another one, and worked with Julie Salcido. She was excellent and on top of her game. She was never too busy to answer our questions and knew exactly what we were asking and got us answers immediately. Very professional and I would work with her again. I highly recommend her and Ridgegate. Escrow. read more

I am loyal to ridgegate escrow I am flipper and they have handled over 12 transactions and all went smoothly. Melissa is my escrow officer she is meticulous, prompt and gives great service. If any issues arise she contacts me via email or calls me directly. If I have any questions calls and emails are promptly returned. She and all the ridgegate escrow team has been a pleasure to work with and look forward to completing many more transactions with them. Thank you guys! read more

The escrow of my home went very smooth. And what I mean by smooth, is that everything was done in order and on time, Also, everyone there are very friendly and efficient. The times I had a question, they were knowledgeable of my escrow, so the answer was informative and correct. I would recommend Ridgegate company for their professional and eficiente. Thank you,. Great teamwork! read more

Michelle Lopez @ RidgeGate is an absolute pleasure to work with. Super professional team that is attentive to the needs of all parties involved. As a Transaction Coordinator who works with Agents, I really appreciate that! read more

I have now done two transactions with Ridgegate Escrow. They are a great group to work with, alongside the Pinnacle Real Estate group. Sossy was great, fast to respond back, and professional to work with. Looking forward to working with them in the future. Thanks for the help! read more

Very kind and caring staff! Thank you Tamm:), Michelle and Samantha read more

As a Realtor, I can't say enough positive things about Jenny and her whole team at Ridgegate in Simi. They are so on top of everything. I've felt guilty many times about asking for net sheets and other things at the last minute, but they always get it done and are so friendly and nice about it. read more

Ridgegate Escrow spoiled us. They are the benchmark for above and beyond escrow service. Melissa was our primary Escrow Officer and was exceptional in dealing with all the challenges and difficulties this particular escrow had. When Melissa wasn't available, Cindy stepped in with no issues It was seamless all the way through. I only regret that I don't have another property to sell with Ridgegate handling the escrow. Very professional, knowledgeable, and on their game, important skills when dealing with time sensitive and challenging needs. Thank you Team Ridgegate! read more

My wife and I recently relocated from CA to NC and sold our Northridge, CA home. Michelle and Tammy at Ridgegate Escrow exceeded out expectations. We had a number of challenges to our escrow, not the least of which was falling out because the initial buyer failed to qualify for their loan. Michelle and Tammy helped us navigate through the process and kept us on track to a successful, early close of the second escrow. They were polite, professional and diligent in their duties and communication was top-notch. I recommend Ridgegate Escrow to anyone entering into a real estate transaction in the Northridge, CA and surrounding areas. read more

In using Ridgegate Escrow, the whole escrow transaction from start to finish was seamless, well organized, thorough, and detailed. The team of Kali, Ramsey & Isabel was friendly and knowledgeable. We appreciate your help, and would recommend Ridgegate Escrow to family and friends. read more

Michelle L at Ridgegate Escrow is outstanding in her communication and her ability to think ahead and and answer questions, even after the transaction has closed. She provided unparalleled service and my hope is the company recognizes her value and customer service. She definitely goes above and beyond. Because of her, the transaction went smoothly and closed on time. She was meticulous in making sure deadlines were met and the proper paperwork was submitted. I recommend her and the company for any future transactions read more

Maribel Padilla was excellent, and very helpful. We used Ridgegate Escrow, and honestly I would highly recommend them. They are friendly and prompt!! Here is another star since I could only give you 5! read more

Endless vigilance was required to correct the many documents in our escrow package. If you have a cookie cutter escrow, maybe consider them. read more

I'm a mortgage loan officer and I have worked with many escrow companies before. I have to say that Ridgegate Escrow is by far the best I have worked with. My interaction had to do a lot with their escrow officer, Courtney Black. Throughout the transaction, Courtney was always quick with her responses. She was always available whenever I called! Not only was she assessible, she was very thorough with her emails and worked in a way that would quickly closed the transaction. We had a couple hiccups during the transaction, but since I was able to easily reach Courtney, we were able to easily overcome it. All in all, it was a pleasure working with Ridgegate Escrow. They really do put their clients first and worked in a way that would benefit everyone overall. In the future, I would definitely refer my real estate agents to work with Ridgegate Escrow! Thank you so much for a successful transaction! read more

Thank you Shawn, for being an awesome Escrow Officer. I really enjoy working with you. Your professionalism, knowledge, and clear communication make every transaction more pleasant and successful. Look forward to doing more business in the future. read more

I was schedule to sign docs in prep for escrow closing. My loan officer suggested to arranged for mobile notary. Ridgegate. Stated they want to use their own mobile notary. I was busy reading 100+ pages doc that they sign the day before the suppose to be signing date- a saturday. Note: all docs should be sent 72 h before signing to give signers time to review. I was waiting for an email confirming the time and place but i lost tract of time trying to read what i have to sign the following day. Saturday came. No email to text no call! No mobile notary was arranged! No signing! And nobody answers call at this company during weekends. My 30 day notice is coming to an end soon. I already arranged to have a day off so thats the day after "signing" the docs the final walkthrough can be done. Now i dont know how can it be done because mobile notary was not arranged by ridgegate who insisted on arranging it using their own mobile notary. All of you out there if you ate buying a property and the seller want ti use ridgegate walk away for your own sake! Unless u just sit around at home waiting to read and response to all email they send you. They do not follow up with any phone call not even a follow up email. They sent an email we ( my agent and lender), just to find out they sent it to the weong email and blame other people for "giving them the wrong email. All email address they need are in the document! Duh!!! So if you are a very busy person like me. Run away fast from this company. You could risk loosing your deposit with this company. Had i have any choice i would choose other escrow company . Who are efficient and understood that people are busy thats why we need from efficient and reliable people. Btw i received obscure, unclear short emails from Sossy Kochkerian and Julie Salcedo and Cindy Aldana-Avelar. The rudest ever! She is like a chamelon. She seem overly nice to her client(sller) but the worse to the other (buyer agent and lender), what the heck with that? Believe me people there a lot more wscrow company out their 1000 times better than this company. read more

This escrow company was chosen by the seller, I was the buyer. Let's me say, these guys are terrible, but pretend to know what they are doing. They definitely lack necessary competence, and if I wasn't checking every single line item and every word, it would have been a disaster. There were ton of mistakes made along the way that I caught and had to bring to their attention, from not being able to spell things out to correctly to completely omitting items from the closing statement. The lender was even baffled by how bad these guys at their job. Early on in the process, I called them, and asked to speak to my escrow officer, she picked up the phone saying "What is it?" Hahaha, needless to say I lost my shit on her. She was very polite after that. Anyway, bad service, many mistakes along the way, and to add insult to the injury and the reason I thought I need to write this review for sure, they misspelled my wife's last name (which is the same as mine) on the grand deed. I had to come back weeks after getting the keys to sign additional forms to get it corrected. If you have an option, don't use them, they have proven to be very unorganized and incompetent. read more

RidgeGate Escrow saved me from my home purchase contract that was falling apart. My agent and my lender never talked to each other and each had their own agenda. When it was getting near closing and their conflicting ideas were about to result in penalties and potential litigation, I was getting so upset that I was about to cancel the whole contract. RidgeGate Escrow stepped in and resolved everything in a timely manner, so I was able to close the house without problems. read more

I am a real estate agent who represented buyers on a sale transaction where the lender was very difficult to work with. We had a deadline to close no later than December 31st (the busiest day of the year to close an escrow). Ivonne Goodrich and Shawn Hudson went above and beyond the call of duty in taking the extra steps to facilitate all the final procedures and then Ivonne personally went to the buyers' house at night to sign loan documents so we would not lose additional precious time. Although all lender requirements were completed by the 31st, normal County recording regulations would not allow recording of the final documents until !/4/16. However, Ivonne suggested a little known procedure involving the title insurance company representative and buyer personally recording the documents. We followed the instructions and all went perfectly with the closing occurring on the 31st. If not for the extra help with work flow and suggestion as to how to do a "special recording" we would have had major problems. Thanks a lot to Ivonne, Sara Garcia (Priority Title) , and Shawn. read more