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    Ridgegate Escrow

    4.1 (18 reviews)
    Closed 9:00 am - 5:00 pm

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    3 months ago

    These are some pretty great people to work with. Really enjoyed them and their expertise.

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    Courtney V.

    Thank you for your review Suzanne! It was a pleasure working with you.

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    4 months ago

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    Courtney V.

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    10 years ago

    Very professional, hard working team. Strongly recommend to any agents and/or buyers/sellers!!

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    Review Highlights - Ridgegate Escrow

    Barrie and Jenny's experience is bar none to any other escrow company we have dealt with previously.

    Mentioned in 6 reviews

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    Earnest Homes

    Earnest Homes

    (159 reviews)

    Sherman Oaks

    I have been using Earnest Homes as my property manager since March, and have so far been happy…read morethem. Refiloe came and appraised our rental, helping us set a good rental price, and ended up getting us a tenant in less than 2 weeks from listing! Additionally, I have found Keren to be helpful and responsive, promptly addressing my questions and concerns. I've only been with Earnest for 2 months, but so far no complaints on my end.

    Based on my immediate experiences, I have not had a great experience moving in with Earnest Homes…read more I TRULY hope that the experience improves going forward, if it does I will update my review accordingly. But for now, this is my honest experience in case its helpful for anyone else who is planning to rent with Earnest Homes. First, I'll say that working with Donna Cura has been great. She's extremely professional, and has been incredibly attentive at answering my questions around lease documentation. Thank you Donna for making the lease process go extremely smoothly. My concerns so far are with the move-in experience. Move in day is supposed to be exciting - you've just made a big commitment to sign a lease, put a deposit / pay first months rent, and have gone through the process of setting up all your paperwork and utilities. Come move-in day I thought I would be receiving SOME level of PROACTIVE communication / outreach about move-in day logistics and a walkthrough of the house. Instead, my move-in experience was the opposite. It felt like after I signed the documents my move-in process was an afterthought. I scheduled a walkthrough around 12:30 PM on a Friday, and was met by Oneda, who was really only there to conduct an inspection of the house. She didn't know how the house was set up or have any instructions for me on how to use the things in the house. I'll go into detail around what went wrong. To be fair, Oneda did a great job going through the inspection and was very thorough and objective at documenting the different issues (e.g., cracks in the tiling, stains, scratches, etc.) Now, where the experience went downhill for me. When we entered into the home, there were a HOST Of things that did not go right: 1) There were three electric outlets that had not been completed prior to move in, they had no covers on them. It looked as if the team had painted but forgotten to put the covers back on. 2) There was a lot of grime and dirt on the bathroom faucets. It didn't seem like they did a thorough cleaning prior to us moving in. 3) Oneda did not have any idea on how to navigate the things in the house, for instance, there were electric blinds that were down and she had no idea how to open them. I randomly figured it out by pressing a button on a remote nearby. Not a good look for someone who is supposed to be showing ME around the house. 4) The previous owner left their front door security camera system + a nest security system(?) I'm not even sure what it is because no one explained / has explained to me what it is for. At the moment, I'm not sure if its the previous owner using it to spy on us or not, because I have been provided literally zero information on it. 5) I have no hot water at the moment. I did my part to set up SoCal Gas, but I was again not given any information on move-in day on how to turn on the water heater. I was not even told where it was located, I went to the backyard to find it, and once I located it I had no idea on how to turn on it / determine if its even working. I followed the instructions / watched a youtube video in hopes of trying to turn it on to no avail. 6) Now, the one that really started the negative impression of the move-in experience - I was not given the front door access codes until 4:47 PM, despite my walkthrough being at 12:30 PM. And the ONLY reason I received them was BECAUSE I HAD to follow up and ask for them! I sent an email at 1:40PM, which did not get a response. I then called the number around 4:07 PM to follow up and thank god for Brian, because he followed up with my account manager, Keren Mendoza, (who I believe is supposed to be responsible for onboarding us) and I then received a response from Keren on how to unlock the front door code at 4:47 PM. That is absolutely ridiculous. She did not include ANY other information required like how to turn on the water heater, or use the electric blinds, or security system. I'm still hopeful that this experience can be turned around, but I will wait until I get a response from the team to provide an update.

    ADR Preferred Business Properties

    ADR Preferred Business Properties

    (14 reviews)

    Woodland Hills

    Justin and Tiana of ADR took over the property management duties of our apartment complex…read moreapproximately a year ago. Since then, they've constantly been on top of any issues that come up. They are extremely polite, very responsive and a pleasure to deal with. They always alert tenants by text and/or email regarding service call scheduling and other matters affecting residents. I appreciate, especially, how quick they respond to any assistance calls.

    I really tried not to put another bad review out because the property manager has been nice in some…read moreinstances and I do want to acknowledge that. I won't go into detail but I am thankful for those concessions she has made for us. However, when it comes to the current roach issue, I just cannot afford to play around. I am thoroughly disgusted and don't even feel comfortable in our home anymore because of this pest control problem. I'm finally giving up getting them to send a competent pest control vendor to do a FULL and THOROUGH job on treating the increasing pest issue in the building here and we are having to purchase our own pest control out of pocket, lest things get so bad that we have to end up throwing away appliances, fridge, etc due to them lagging and dragging their feet with things. Since at least a month now we have been calling, emailing and faxing ADR about the ever increasing German cock roach problem. We have NEVER had this problem before and always keep our place clean, but when you have other tenants that bring these things into the building, you will suffer the consequences. So every single day we are having to do a super deep cleaning of the entire place and take extra measures to fight the increasing roach problem. They are in the walls, coming from other tenants. At first they just wanted to treat our unit, and we had to call and call and call and explain and explain that these things are in the walls and that the WHOLE building needs to be treated, not just one unit. After a lot of back and forth, they FINALLY agreed to treat the entire building. Needless, despite having had their pest control guy come out three times now, he refuses to come fully equipped with ALL the treatments necessary and only wants to do a half-^$$ job. So we have had to purchase roach traps, gel bait and IGR's out of pocket to the tune of a total of $168 dollars ourselves in order to keep from having this pest control issue get so out of hand as to have to lose our appliances. If you know anything about German roaches, you know that once they set up in your appliances, fridge, stove and computer equipment it's over. You'll have to spend thousands of dollars purchasing new appliances/computer equipment. No one even acknowledged our emails and calls until 20 days later when I finally began calling, emailing and faxing several times in one single day. I was told I was the only one that complained about this issue, despite having sent pictures and video documentation, as if I were making this all up. Well, then call me the proverbial Canary in the coal mine! Then they sent a guy out who almost didn't show up, had to keep calling to make sure he actually came. Then he was unprepared and gave me some sorry excuse about someone calling in sick, and that's why he only had half of the supplies. He came back again, with only half supplies again and after waiting today for him to come, it is a no-show again. So I'm giving up and have gone ahead and purchased the rest of the pest control supplies myself out of pocket. These things are in the walls in the building and time is of essence and you've got to use a multiple prong approach with these things lest we end up losing our appliances waiting around for their sorry vendors to finally do it right. We have a long road ahead of us with this and will have to deal with this for the rest of the year at least. It really isn't fair. Many of their vendors are like this. It's always a hassle getting them to show up on time & actually do what was agreed upon. Probably because they are choosing the bottom of the barrel, dirt cheapest vendors they can. Many no-shows- waiting all day for nothing or if they do show up they do a sorry job & we have to keep calling and hassling to come back over and over to get it done right. Don't even get me started on the air conditioner replacement. What a NIGHTMARE that was!!! What should have been a simple air conditioner installment turned out to be almost 3 MONTHS of a NIGHTMARE ordeal with their vendors screwing everything up to the point our walls were rattling day and night from the air con in the middle of July/Aug - the HOTTEST months of the year with temps reaching as high as 104 degrees. Anyway, like I said, we're so over it now & are moving on now. We are having to purchase our own pest control to get this bug thing in control and to save our appliances (and save our sanity). In all our years of apartment living, we have NEVER had these roaches in our home, EVER. The fact that there are so many of these tells us that they are coming from neighbor tenants. It isn't fair that we keep our place clean while other people come in with filth and then their roaches spread to us through the walls. But that's life. Life isn't fair. But since we are having to go through all of this, I do think it is time to let Yelp know. Also, this building also has termites, just so you know.

    Rodeo Realty

    Rodeo Realty

    (8 reviews)

    Woodland Hills

    Hire Micheal Weaver with Rodeo Reality in Woodland Hills for a professional & smooth experience! I…read morecan't say enough positive things about my experience with hiring Michael Weaver Rodeo Reality in regards to Listing & Selling my townhome. From his prompt communication to his knowledgeable experience leading up to me signing my listing agreement and throughout the complete sale process. He was attentive and patient with me at all times. He handled everything on my behalf seamlessly and always looking out with my best interest in mind. Consider him for a purchase or sale, you won't regret it! He covers a large territory including Los Angeles and Ventura Counties 818-631-3613

    My son bought a house in Van Nuys, California which closed escrow in the late Summer 2025. He saved…read morefor the down payment for years. When it was time for him to transfer the earnest money to secure the house he was given instructions by the Rodeo Realty agent, whose name I'm reluctant to name for legal reasons. As my son's money was transferred something when horribly wrong, the agent's computer had been compromised, which he admitted and the funds were hacked and ended up with criminals in an other country. The money was gone. We appealed to Rodeo Realty for reimbursement as the problem was with the realtors office. We got a lawyer letter a few weeks later indicating they WILL NOT take any responsibility. My son was out the money! This company, Rodeo Realty is horrible and dishonest. The agent and Rodeo Realty got their commission. I would not recommend this company they are sleeve bags.

    CRESTICO - Flower

    CRESTICO

    (65 reviews)

    Woodland Hills

    I couldn't have had a more amazing experience with our realtor - Diane Phillips. Diane is extremely…read moreknowledgeable and personable. She got to know me and my husband personally so she was able to truly understand what we were looking for not only in a new house but what was needed to make that house into a home. She asked thoughtful questions, listened intently, and genuinely cared about making this an amazing experience for us. I don't believe we would've found our dream home without her. I think she smiled bigger than us when we finally said...this is the one! I highly recommend Diane and share her name with anyone who's looking for a new home.

    Houtan is a top notch professional. He helped me with my pre-approval and walked me through every…read morestep of the loan process. He was extremely responsive, personable, and knowledgeable. He is incredibly reliable and would answer calls or emails within minutes when I had questions. I can't recommend Houtan enough for buying a house. We had been working directly with a large bank on a loan, and all seemed fine until we had an accepted offer, then we started having issue after issue where there was just no sense of urgency. We almost had to walk away from our house, but Houtan and his team were referred to us in mid escrow, helped us explore multiple options in parallel, and close on time. Houtan was very responsive and on top of everything, presented our options very clearly, patient with all our questions, and really understands the Los Angeles housing market.

    ClearStone Property Management

    ClearStone Property Management

    (48 reviews)

    Van Nuys

    If you're reading this in the future and are thinking about renting out 11554 Arminta street,…read moreprepare for CONSTANT maintenance issues! My experience with clear stone property management has been a nightmare and they absolutely preyed on me and misrepresented the unit because I offered to pay the year upfront. My unit was never registered with USPS so I had major mail issues. I wasn't told by the owner until after I moved in about the frequent ant infestations. The AC repair man told me that the contractors of my unit were super cheap and didn't bother to put refrigerant in my unit, which is why my AC wasn't working for months. Any request that I pleaded for was ignored, despite the owners talking badly about clearstone. The unit basically became inhabitable to the point that I literally couldn't understand what was happening with my AC, and combined with the constant ant infestations, my cat stopped eating and developed documented health issues. The oven, electricity, everything in my unit is just completely messed up. Whatever contractors clearstone works with sucks! I begged to be let out of my lease because of how awful it is to live here and how severely the unit was mishandled and misrepresented, but nothing was done to even attempt to help me. I ended up talking to my parents and showing them the emails and messages and they were livid, so we retained representation to get out of the lease. Cheap owners and a predatory property management company. Moving here was a huge mistake :(

    Clearstone has been managing our family rental in Reseda since 2021…read more We were moving out of state and needed a management company to take care of our "baby". I've heard so many horror stories about management companies, so I did as much research as possible and spoke with as many companies as possible. We ended up choosing Clearstone and have not been disappointed. They are very communicative and responsive to issues and questions. They do a great job keeping an eye on the property, checking in with tenants and and keeping us informed. We're not big investors, so there was a lot riding on choosing a solid management company, and 5 years later we still feel we've made the best choice.

    Ridgegate Escrow - realestatesvcs - Updated June 2026

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