I really tried not to put another bad review out because the property manager has been nice in some…read moreinstances and I do want to acknowledge that. I won't go into detail but I am thankful for those concessions she has made for us.
However, when it comes to the current roach issue, I just cannot afford to play around. I am thoroughly disgusted and don't even feel comfortable in our home anymore because of this pest control problem.
I'm finally giving up getting them to send a competent pest control vendor to do a FULL and THOROUGH job on treating the increasing pest issue in the building here and we are having to purchase our own pest control out of pocket, lest things get so bad that we have to end up throwing away appliances, fridge, etc due to them lagging and dragging their feet with things.
Since at least a month now we have been calling, emailing and faxing ADR about the ever increasing German cock roach problem.
We have NEVER had this problem before and always keep our place clean, but when you have other tenants that bring these things into the building, you will suffer the consequences.
So every single day we are having to do a super deep cleaning of the entire place and take extra measures to fight the increasing roach problem. They are in the walls, coming from other tenants. At first they just wanted to treat our unit, and we had to call and call and call and explain and explain that these things are in the walls and that the WHOLE building needs to be treated, not just one unit. After a lot of back and forth, they FINALLY agreed to treat the entire building.
Needless, despite having had their pest control guy come out three times now, he refuses to come fully equipped with ALL the treatments necessary and only wants to do a half-^$$ job.
So we have had to purchase roach traps, gel bait and IGR's out of pocket to the tune of a total of $168 dollars ourselves in order to keep from having this pest control issue get so out of hand as to have to lose our appliances. If you know anything about German roaches, you know that once they set up in your appliances, fridge, stove and computer equipment it's over. You'll have to spend thousands of dollars purchasing new appliances/computer equipment.
No one even acknowledged our emails and calls until 20 days later when I finally began calling, emailing and faxing several times in one single day. I was told I was the only one that complained about this issue, despite having sent pictures and video documentation, as if I were making this all up.
Well, then call me the proverbial Canary in the coal mine!
Then they sent a guy out who almost didn't show up, had to keep calling to make sure he actually came. Then he was unprepared and gave me some sorry excuse about someone calling in sick, and that's why he only had half of the supplies. He came back again, with only half supplies again and after waiting today for him to come, it is a no-show again.
So I'm giving up and have gone ahead and purchased the rest of the pest control supplies myself out of pocket. These things are in the walls in the building and time is of essence and you've got to use a multiple prong approach with these things lest we end up losing our appliances waiting around for their sorry vendors to finally do it right. We have a long road ahead of us with this and will have to deal with this for the rest of the year at least. It really isn't fair.
Many of their vendors are like this. It's always a hassle getting them to show up on time & actually do what was agreed upon. Probably because they are choosing the bottom of the barrel, dirt cheapest vendors they can.
Many no-shows- waiting all day for nothing or if they do show up they do a sorry job & we have to keep calling and hassling to come back over and over to get it done right.
Don't even get me started on the air conditioner replacement. What a NIGHTMARE that was!!! What should have been a simple air conditioner installment turned out to be almost 3 MONTHS of a NIGHTMARE ordeal with their vendors screwing everything up to the point our walls were rattling day and night from the air con in the middle of July/Aug - the HOTTEST months of the year with temps reaching as high as 104 degrees.
Anyway, like I said, we're so over it now & are moving on now. We are having to purchase our own pest control to get this bug thing in control and to save our appliances (and save our sanity).
In all our years of apartment living, we have NEVER had these roaches in our home, EVER. The fact that there are so many of these tells us that they are coming from neighbor tenants. It isn't fair that we keep our place clean while other people come in with filth and then their roaches spread to us through the walls. But that's life. Life isn't fair.
But since we are having to go through all of this, I do think it is time to let Yelp know. Also, this building also has termites, just so you know.