Dr. Tran and her staff were excellent, they took time to listen to my concern and provide proper…read morefeedback. Office is clean. Plenty of parking. The waiting time was minimal, I was seen very quickly.

Dr Amanda, my PA, and Dr Sonie, my endocrinologist, are the absolute best. I have been seeing them…read morefor years and have had great success in managing my conditions. I feel like I am going to live a long and full life thanks to them. they care so much and motivate me to succeed. They are very responsive to my requests and make sure my insurance covers all my medications. Theu listen and take the time to show support and compassion.

Dr. Segu is amazing! My husband sees him for his thyroid problem, and he was truly a life saver…read more Long story short, the previous doctor my husband saw was AWFUL. I wish someone would revoke her license! There were so many red flags, but the last straw was when my husband was continuing to lose weight at a rapid pace, and she just gave him a lecture claiming he was pocketing the pills and not taking them. Immediately after that appointment, I started looking for a new doctor for my husband and I found Dr. Segu. Seeing all the positive reviews, I knew he would be the one to help him. Coming in for his first visit, I was nervous. Even though he had great reviews, I just wanted someone to help my husband. But all my worries went away when I saw Dr. Segu come to the waiting room, and happily wave at his wife when he saw her. Seems silly, but that showed me he was a kind person and had a heart. (Unlike my husband's previous doctor) When we went in, the nurse practitioners were great and so kind. It made the experience all the better. And Dr. Segu is literally Superman. He was our hero and saved my husband's life. Pretty much, my husband's thyroid was just killing itself and no medication was helping him. After some trial and errors, Dr. Segu decided he would need surgery. My husband was just one of those "lucky" individuals who had it so bad that he would need surgery. At one point, my husband had to make an ER trip because he had severe heart palpitations. Thankfully, a simple phone call to Dr. Segu's office made everything better. He quickly prescribed a new medication for my husband to take up until a little after his surgery. The thought of surgery was definitely scary. We weren't prepared for it, but Dr. Segu made everything better for us. He assured us everything would be ok, and he went above and beyond and recommended us an amazing surgeon. He even talked to him personally for us. What doctor does that? A great one that is! In the end, my husband's surgery went great, and almost a year later, my husband is back to normal and doing so much better. Honestly, if I didn't find Dr. Segu, I'm not sure my husband would be here right now. He was probably on the verge of having a thyroid storm, but Dr. Segu saved the day. On behalf of my husband and I, seriously, thank you to the entire staff and especially to Dr. Segu. You have assure my husband a long and happy life. We will forever continue to come here, and we will always recommend everyone, and anyone to come here.

Absolute worst experience I've ever had at a medical practice. They are money hungry and their…read moreoffice is filthy. They don't clean their patient restrooms, there was feces all over the toilet and urine surrounding it. They don't clean their patient rooms and they don't clean their scale. They make you take your shoes off to weigh and don't clean up after you step, so you and all of the other patients are putting their dirty feet onto the scale. When I was brought into a patient room the table paper was still wrinkled from a previous person sitting on it. They just pulled the table paper off and put a new one as they roomed me. Not even a sanitary wipe. Their main goal is up charging. They have a rescheduling fee of $100 if you don't call within 48 hours. Life doesn't work that way. I called 24 hours prior to my appointment to reschedule and received a no show fee, even though I gave a courtesy to reschedule in due time. Then they try to up charge my copay twice the amount and claim it's insurance's fault. Then they claimed my insurance didn't cover my last visit so there's an additional $100 fee. When I shared I wasn't prepared to pay the $200 fee because my copay the last time I visited 6 weeks ago was $50. They provided no help and just said to call my insurance, because now my copay is $100. They said they had to cancel my appointment and I'd receive another no show fee. So now my balance is $400. I politely asked if I could be placed on a payment plan and that I would gladly pay my $50 copay they refused because they've had a lot of no shows today and they just aren't having good day. How am I being punished for others wrong doing? I showed up and have tried to reconcile so I can pay my fees I didn't try to negotiate. Then they gave me a ridiculously hard time when I asked for my medical records. They made it seem like they were doing me a favor by finally giving in and printing my 3 pages of medical records. Extremely terrible office. Listen to all of the other reviews because they are accurate. 0 stars, terrible office. Terrible office manager. Terrible presentation of office. This office and their staff are disgusting. GO SOMEWHERE ELSE!! This place is not worth spending your money.

Dr. Segu is amazing! My husband sees him for his thyroid problem, and he was truly a life saver…read more Long story short, the previous doctor my husband saw was AWFUL. I wish someone would revoke her license! There were so many red flags, but the last straw was when my husband was continuing to lose weight at a rapid pace, and she just gave him a lecture claiming he was pocketing the pills and not taking them. Immediately after that appointment, I started looking for a new doctor for my husband and I found Dr. Segu. Seeing all the positive reviews, I knew he would be the one to help him. Coming in for his first visit, I was nervous. Even though he had great reviews, I just wanted someone to help my husband. But all my worries went away when I saw Dr. Segu come to the waiting room, and happily wave at his wife when he saw her. Seems silly, but that showed me he was a kind person and had a heart. (Unlike my husband's previous doctor) When we went in, the nurse practitioners were great and so kind. It made the experience all the better. And Dr. Segu is literally Superman. He was our hero and saved my husband's life. Pretty much, my husband's thyroid was just killing itself and no medication was helping him. After some trial and errors, Dr. Segu decided he would need surgery. My husband was just one of those "lucky" individuals who had it so bad that he would need surgery. At one point, my husband had to make an ER trip because he had severe heart palpitations. Thankfully, a simple phone call to Dr. Segu's office made everything better. He quickly prescribed a new medication for my husband to take up until a little after his surgery. The thought of surgery was definitely scary. We weren't prepared for it, but Dr. Segu made everything better for us. He assured us everything would be ok, and he went above and beyond and recommended us an amazing surgeon. He even talked to him personally for us. What doctor does that? A great one that is! In the end, my husband's surgery went great, and almost a year later, my husband is back to normal and doing so much better. Honestly, if I didn't find Dr. Segu, I'm not sure my husband would be here right now. He was probably on the verge of having a thyroid storm, but Dr. Segu saved the day. On behalf of my husband and I, seriously, thank you to the entire staff and especially to Dr. Segu. You have assure my husband a long and happy life. We will forever continue to come here, and we will always recommend everyone, and anyone to come here.

Very caring and high intelligence physician. Dr. Segu is solving the problem. Their phone system…read moresucks but their front desk can be easily reached by secure text messaging.

I started seeing Brittany as my new Primary care provider Mid-May. She ran labs and put me on…read moresupplements to improve my labs and overall health. It took about three weeks for those supplements to start working in my body. I have NEVER felt better in my life. i have more energy, mental clarity and overall health is crazy good. I would recommend Trinity. The office is amazing and so are the health care providers. Thank you to Trinity for getting me heading in the right direction.

I'm so glad a friend referred me to Meagan Wempe for HRT. I've been discussing the issues I was…read morehaving due to menopause and my gynecologist couldn't really help. Meagan met with me and went over a lot of information include HRT and how our bodies change due to menopause and it is something we need to handle. She ordered detailed labs and then met with me to go over the results in detail. Most doctors don't do that. They put a note in your portal saying your results are fine even though you see some out of range. I started HRT in December 2025 and what a big difference it has made in my life. Then I decided to have my pap smear with Meagan since she takes the time to go over all the information and find solutions. She also ordered additional labs. Then met with me for 30 minutes to go over the lab results. Due some of the results, she ordered more test to be sure all was ok and continue to monitor my thyroid results. I'm so happy that she goes over everything and if she has any concerns request more tests. My last results were not good as it relates to my iron. Right away she sent in a prescription, requested for me to take a certain vitamin and to refer me to a hematologist for possible iron infusions. Since I'm a pancreatic cancer survivor, I already had a hematologist, so the office sent over my results. Sure enough, he ordered for me to have the infusion. I've had low iron since I finished radiation which the doctors knew but all I got was to take iron supplements with no follow-up. It's only because Meagan took the time to review the results, order tests, that I feel I'm finally getting the treatment I need. I can't wait to start the infusion. Maybe I will feel so much better with not being as tired or dizzy. If you ever feel like there is something wrong and you aren't getting the care you deserve regarding your hormones or labs, then go see Meagan. I'm so thankful I was referred to this practice and to Meagan. Also all their staff is amazing whether in person or when I call.

Dr. Meadows performed major surgery on me a couple of weeks ago, and I'm home recovering for a few…read moreweeks. Not only is she knowledgeable and professional, but she possesses a loving and caring bedside manner that's second to no one. She takes the time necessary to answer your questions and explains things clearly. She equips you with information necessary so you have a clear understanding of your health challenges. She is kind and supportive and very thorough. A special shoutout to Heather for not only scheduling appointments and handling the paperwork necessary for my leave of absence from work, but for the care, comfort and support she offered every time I called and visited. Keep in mind, Dr. Meadows is an OB/GYN. Babies enter into the world when they are ready to be born, hence, Dr. Meadows may have to run to the hospital next-door to welcome a new arrival. So, be patient if you have to wait an hour. She'll be right back and so will I.

Dr. Meadows recently delivered our second child via C-Section, and it was a very comfortable…read moreexperience for my wife (besides normal surgery pain and the general misery of late-stage pregnancy). Dr. Meadows communicated with us each step of the way, so we always knew what to expect, and she helped keep both of us calm during the entire ordeal. My wife sees Dr. Meadows as her general OB-GYN, as well, and absolutely loves her! Needless to say, we whole-heartedly recommend Dr. Meadows for her compassionate and communicative care.

I visited dr 3 times, with the same set of questions each time. None was answered on ANY of my…read morevisits. Very poor patient relations. She discarded my 90-day CGM printouts because 6 of the 90 days were on an insulin pump; the remaining 84 were on Tresiba. She said the results were invalid because of the 6 days on the insulin pump. She also didn't know that my diabetes drug, came in a 100-U dosing pen. She argued with me over this. Also got sick because she changed my GERD meds without contacting GI doc. I've had Type I DM for 35 years, with no microvascular or other complications. I feel that I'm obviously doing something right. This doc only found ways to put me down and feel stupid, rather than lift me up for any level of good care I've taken for myself. On my last visit she got up and walked out because she said I was taking too much of her time. Yet, she still didn't answer my questions. If you want a doctor that keeps her head in the computer for an incredibly long time to look up incorrect things from your last visit (which I've tried to correct on both of my follow-up visits), avoids looking directly at you, and avoids your questions with lackluster comments , this is the doc for you. If you want a professional that really cares, go somewhere else.

Wow, if you value your life and need diabetes monitoring, run and run fast…read morethe office is very disorganize. I have called now at least three time with no return call. secondly, I went in and they gave me the wrong supplies third they put me on victosa . they told me it last for 30 days at 1.2,the math says 15 days and not 30. I am leaving town in two days with not enough med to cover my vacation. I am waiting on approval from insurance to buy it. if you can, find another office that know how to listen and take care of you. your life is to precious for you to give them opportunity to screw it up.

Very good clinic, and very thorough With there patience…read more Care and quality is very good, drs are very courteous kind and caring.

This office may have had some standing at one point with some people, myself included, but in the…read morepast year I have had two separate instances that required more then a "take a pill and rest" answer but was completely disregarded and denied imaging. You can't call the office and talk to anyone, you have to message through a portal and hope you put some trigger words in the message to get any kind of response. I am officially parting ways after this last incident. No doctor should hold a degree over someone experiencing something the doctor can't see or feel themselves. Take the time and find a doctor that actually responds and cares about your experience.

This clinic has changed my life in so many ways. Since I started in the testosterone replacement…read moretherapy program here, I feel better than I have since my early 20s. Or maybe *ever*. When people say TRT is magic, they aren't lying. This clinic is clean and welcoming, and every person I've ever dealt with on the staff has been very professional. The location supervisor explained everything to you in great detail and thoroughly answered any questions. I feel safe knowing that I have to do a blood test every three months for them to monitor my increasing levels. This isn't some shady dude at the gym who offers to sell you the "good stuff." This clinic bases your treatment plan on what your lab results and science tell them. The nurses who apply your shots each week are friendly and professional. They know what they're doing, which will be a considerable comfort to those afraid of needles. As I said before, this clinic has changed my life. I recommend it to any men above 40. Your transformation might shock you as well.

The most professional, efficient and friendly staff all quit at the same time. Not sure what that…read morewas all about but man it sure isn't the same. Asked new staff when they would have the product back in stock that my wife takes and they said we will call you. No call! Next week I ask again! We will call you! No call. Went last week and stood in the office for 10 minutes know one came out. When walking through the entire back of the building looking for someone. Know one could be found. One office door closed with someone on a phone call. Waited 5 more minutes and then left. Reached out and made a complaint and they said someone will call you back to discuss. No call! I'm sorry but to go from the awesome level of service we were getting to this is a no go for me! I'll find somewhere else to take my business too!

I just transferred my daughter over from an Austin office and am surprised to see the difference in…read morepersonnel attitudes. Marie (her name tag said Roseanna???) Was able to answer questions I should have asked when scheduling. If she didn't have answer, she found it! She was very patient with me and definitely went​ above and beyond!!! She was personable and super nice. The rest of the staff seemed amazing as well. My daughter is a bit of a talker, especially when she's nervous. Normally adults start to feel uneasy about this...even at pediatric offices. Obviously this can make an ugly situation worse. Not this time. Crystal was the tech taking her blood. Crystal talked to her and kept her occupied. She didn't even realize Crystal had began when she said she was all done. My daughter was excited to have been so brave but really it was Crystal's ability to distract her. You guys have an amazing staff. My daughter asks when she's going to go back and see them. Hopefully not too soon, but what a way to make her comfortable!

We had a great first visit with Dr. Heintz. His manner with my son and I was very friendly and…read moreengaging. He took his time with the exam and with talking to us, and I felt confident about the medical advice he gave. He also made it clear he is available for follow-ups by phone, which is very helpful. The front desk staff were friendly and easy to deal with, but there was a line at the front desk when I arrived and left, and there was a bit of a wait in the exam room. They seem a little understaffed. If we need to visit again, I now have access to an electronic portal, where you can check in and even submit your copay. I like that.

Used to go to Northwest Diagnostic for 30 years, but now I will be looking for another office. A…read morecouple appointments ago I was overcharged and when I asked why they said it was a level two. Should've been a level one because I went for a sinus infection. Because the doctor asked me a question about my anxiety the office visit became a level two. Since when can you not chat a little bit with your doctor about other issues if you've been a patient for 30 years. Now they treat you like a cash cow and up charge you. And then the latest visit I was sent for an ex ray and no one has the decency to call back with the results. I did get a notice that my results were available online. I guess I'm old school and I do expect a phone call. The x-ray wound up costing me $275 because they sent me to an out of network x-ray lab, even though when I was there, they said I was in network. This office is causing me to losing faith in the medical community and questioning their transparency.

Do not go here. Period. I just got jerked around with scheduling a physical for my husband, so…read moresomething that should have been simple. We've been going here for primary care for more than a decade, and to be disrespected in this way is absurd. First, they said my husband hadn't been seen recently enough, so he would be considered a new patient. I really don't think that's accurate as he's been there within the last two years for ear infections. Whatever though, fine, gave them all the information again, as they would not just take it from my record as I am a "current" patient. Got the appointment, days go by, and then we get a voice mail today saying the appointment has been canceled. Ok...Called to find out why that would be. Apparently, they scheduled him with a PA that isn't taking "new patients." You'd think they'd have known that at the time I made the appointment originally since they basically assigned him to that PA themselves, but again, whatever I just needed the appointment for him, so I politely asked when the next available appointment, with anyone that is taking "new" patients, would be. I was presented with three choices. 1.) A time that we could make work. 2.) A time he already has another Dr. appointment with a specialist that can't be rescheduled. Or 3.) One that was multiple weeks in the future. (The whole reason we needed this was a at the behest of that other specialist doctor he's already seeing, and it needed to be within two weeks, before his next appointment with them was occurring.) I took the day that would work for us of course, and in the time it took me to say the words "we'll take the 11:15 please" I was then told that slot had already been taken by someone else. Are you kidding me?!? This sounded like compete BS to me, and I was already very stressed out at this point. The other appointments were of course non-starters, so I'm done with this place. They were rude, inconsiderate, and unhelpful. The trifecta of "DO NOT GO HERE." So, if you want to get appointments pulled from you at last minute (canceled Friday, for a Monday appt), and then not helped to rectify that in any way, this is your place. If you don't want to get jerked around, I would implore you to find somewhere else.