BEST service and honesty I have ever experienced with a mechanic shop! After having significant…read moredamage done to my vehicle at another shop when attempting to get an oil change done, Christian Brothers Automotive was caring and compassionate from the beginning. They were quick to assess the damage done and take pictures in order to document all that was wrong. When the owner of the other shop refused to take responsibility for the damages, Christian Brothers Automotive helped me to reach out to the owner and even offered for the other shop owner to view my car under their watchful eye! When that did not work and I was still deciding how to move forward, Christian Brothers Automotive offered to keep my car at their shop and every single night they locked the car inside their shop to ensure its safety. They continued to check in on my progress with no pressure to make any decisions and also continued to offer advice and assistance. This was above and beyond anything I expected. After my car sitting at Christian Brothers Automotive for 3 entire weeks, I finally made some progress with being able to figure out how to get the owner of the old shop to take some responsibility. While the matter is still being figured out, Christian Brothers Automotive fixed my car and even checked in a week later to ensure I was happy with the car and that it was running well. I have nothing but positive feedback for this amazing company and fantastic location! The location owner Paul clearly cares about maintaining an honest business in which individuals feel they are able to learn about what is going on with their cars and make informed decisions. And his service manager Joe is compassionate and provides assistance without even being asked. Finally, the mechanic Tony who fixed my car was informative and very efficient. Overall, the entire staff was a pleasure to work with and I felt very comfortable with their entire store! I hope more people use them for their car needs because I want them to stay in business a very very long time!

Avoid if possible: 1. Their labor cost is higher than the…read moredealerships (ask and compare yourself). 2. 2 of the 3 jobs i've had done I've needed to bring it in again and again to get it done correctly. 1 of the jobs they left my seat belt with loads of grease on the seat belt (which is nearly impossible to get off...even they couldn't do it) 3. more but don't want to get too into the weeds about their sassy attitudes and redoing their own work...

Went in for 2 small paint chips and 1 door ding…read more After repairs, there was still visible damage on 2 spots, and they completely forgot to repair a third spot. They promised to make it right. After second attempt, 1 spot still had visible damage and overspray of clear coat. They again promised to make it right. However they stopped returning my emails. My paint is still not fixed. Communication was horrible throughout.

Highest level customer service I have experienced with the auto industry. Above and beyond…read morecommunication. Did not expect the car to be completely detailed head to toe on pick up! Mack and the team did an amazing job with repairs and speaking to insurance.

My son took his car there (under new ownership now by the way) and had an error code and they said…read morewas 8000 to repair by replacing all the timing components. Then took the car to dealership which said they needed to replace timing chains, water pump, pfazers, etc same things at a cost of 4200 oem parts included. Beware of this shop. Almost double what dealer charges.

I have been to GTM a total of 2 times. It was because they are a 1/2 mile from my house. They…read moreovercharged. And literally treated me like a dumb woman. When I told them that my ex was a mechanic that changed their tune. They didn't attempt to "sell" me the additional services I knew I didn't need. It's amazing what knowing a bit about cars can do for you in the long run. I wouldn't recommend them.

Jim Hess has been around for 50 years and his experience shows. Naper auto works has had loyal…read morecustomers for years and years and years because of Jim's experience caring for the Naperville community. He has a great staff with solid workers like Trevor, Angel, and Robert. If you want 50 years of experience working on your car, bring it to Naper Auto Works.

Our daughter brings her car here we had some problems with our 2020 Hyundai Kona leaking fluid…read morerattles didn't want to bring it back to the dealer turns out it was a blown head gasket cooling system issue needed new battery oil change filter rotors surfaced etc yes expensive however seems to be very fair considering everything wrong with our vehicle had upon inspection.... will definitely return in the future

sat & waited for 2.5 hours just to be told the service couldn't be done!!…read moremy sister called the number on the main Google page (630-425-0635) to ask questions about getting new tires. They told her she could come in at 2pm and they even confirmed what kind of tires she would be getting/ how much they would cost. She went in at 2pm and they told her it'd be an hour or 2. At 4:30 they still hadn't touched her car so she checked in. They told her they actually don't have time to do it today because they're "too busy". They told her the number she called was a "call center" and they shouldn't have told her she can come in a certain time. She sat there and waited for 2.5 hours just to be turned away. Unreal.

I scheduled an appointment for a wheel alignment on Wednesday January 7, received a call from the…read moremanager to confirm my appointmen. My appointment was supposed to happen on friday the 9th. Well come Friday and I show up to my scheduled appointment and the rude manager tells me they didn't have ANYONE to perform my service. When I asked him why didn't i didn't received a text or email he started to get very rude with me. I will not be visiting them again!!

They were very friendly and they took the time to explain the minor issues they found while doing…read moremy oil change. I would definitely recommend them for a place to get an affordable oil change.

I had a very concerning experience at Meineke Car Care Center on boughton rd and would not…read morerecommend this location. I went in for a free inspection to get my ac checked and I feel like I was given misleading and dishonest information. I was told my 2015 Jeep Grand Cherokee required the newer, more expensive YF (R-1234yf) refrigerant and that it could cost around $500 just to recharge the freon, but I would have to pay 169 for an ac diagnosis to see if it's a leak or anything else. However, my understanding is that this type of refrigerant is typically used in 2017 and newer vehicles, which immediately raised a red flag. They also claimed my oil was "very low" and that I had an oil leak but that would be a different diagnosis cost because they would have to degrease the engine and find the leak. Them not knowing that I just got the engine leak fixed from the housing. They showed me a picture of a completely dry dipstick, but it looked like it may not have been properly checked (as in, not re-dipped after wiping). To be sure, I went to Grease Monkey for a second opinion, and my oil level was completely full. Additionally, they recommended multiple repairs and services, including replacing the front lower control arm, flushing "dirty" brake fluid, replacing both air filters, and changing front and rear wiper blades. I just bought new blades and I had someone look at the picture and where they pointed to sayin my front lower control arm was torn/cracked and was told that it was a ball joint and it was fine according to the picture and if my steering wheel isn't shaking or I'm not hearing a noise I have nothing to worry about. My blades also work fine and given the incorrect oil diagnosis, it makes me question the accuracy and honesty of all these recommendations. Their future recommendations stated to replace the shocks and struts they said they were worn and based off age and mileage they should be replaced every 50,000 miles. I strongly encourage others to get a second opinion before agreeing to any repairs here. This experience felt misleading and eroded my trust completely.

Took my vehicle in for a oxygen sensor because my engine light was on paid $500 to have the issue…read morefixed got the vehicle back and the very next day the engine light came back on took it back to Greg and the next day it was back on ended up taking it to him 4 times in total and my light is still on and I waisted $500 and 4days never again should have been a simple fix for a mechanic i would of thought..

The Nissan dealership told me I needed rear brake shoes as they were measured at 1mm. I took the…read morecar to Greg and he said because my car had such low mileage, I didn't need any brakes at all. Greg saved me almost $600 by being honest!! I highly recommend this business.

I was told from another mechanic that the oil leaks were internal and there was nothing that could…read morebe done. Just keep an eye on the oil. I took it to Auto Tech and they found all the little leaks and fixed them all and even cleaned and shined up the engine.

Bolt heads snapped off while attempting to remove rusted bolts on rear license plate. I went to…read moreseveral local auto mechanizing my area and none of the shops near me felt comfortable to remove the embedded screws. Found this shop near me and without hesitation they felt comfortable enough to do the job. I dropped the off at noon and by 4pm they called to inform me the job. I recommend and will return soon for more auto maintenance on cars. Thanks