Mike, Rob, and the whole staff were fantastic, they got my daily driver back on the road in no…read moretime. Oil change, AC recharge, cooling fan replacement (fixed and overheating issue), as well as locating & fixing an EVAP fault that triggered a CEL. They kept me updated throughout the process and made me feel confident that my vehicle will be repaired properly and be ready for the road once again. Fair pricing, and they even substituted in an OEM fan for the same price as the aftermarket when the aftermarket turned out to not be available from the supplier. Thank you.

Very upfront and honest about work that needs to be done on your vehicle. Will give you options if…read moreavailable. I have always been satisfied with the work they've done on my cars. Highly recommended!!

I went to get a radiator hose replaced on one side. They said the other hose need to be replaced as…read morewell. I refused. They wanted to flush and seal and replace other item that was not requested and very much not necessary. I denied . Asked if my suspension was OK for upcoming trip. Got home there was no coolant in my reservoir !!! I would have driven around, thinking my car had extra fluid in the reservoir and did not. I put in a half a gallon of coolant that I happen to have at the house. Not to mention, I paid for two jugs of coolant. They did not mention the previous quote for work that I needed done on my engine at all. Everything else was fine, so they said. The courtesy ride was not offered with me until after I dropped my car off, and that was if they had time. This was my fourth time at this shop and I was really happy with them and how thorough they checked out my car. This time I felt like it was under a different management and the care previously was no longer. I put my faith and trust in your shop. While in another state visiting, I took my car to my brother, who is a licensed mechanic, and found two engine gasket leaks, and some issues with my suspension.

Avoid if possible: 1. Their labor cost is higher than the…read moredealerships (ask and compare yourself). 2. 2 of the 3 jobs i've had done I've needed to bring it in again and again to get it done correctly. 1 of the jobs they left my seat belt with loads of grease on the seat belt (which is nearly impossible to get off...even they couldn't do it) 3. more but don't want to get too into the weeds about their sassy attitudes and redoing their own work...

Went in for 2 small paint chips and 1 door ding…read more After repairs, there was still visible damage on 2 spots, and they completely forgot to repair a third spot. They promised to make it right. After second attempt, 1 spot still had visible damage and overspray of clear coat. They again promised to make it right. However they stopped returning my emails. My paint is still not fixed. Communication was horrible throughout.

Highest level customer service I have experienced with the auto industry. Above and beyond…read morecommunication. Did not expect the car to be completely detailed head to toe on pick up! Mack and the team did an amazing job with repairs and speaking to insurance.

My son took his car there (under new ownership now by the way) and had an error code and they said…read morewas 8000 to repair by replacing all the timing components. Then took the car to dealership which said they needed to replace timing chains, water pump, pfazers, etc same things at a cost of 4200 oem parts included. Beware of this shop. Almost double what dealer charges.

I have been to GTM a total of 2 times. It was because they are a 1/2 mile from my house. They…read moreovercharged. And literally treated me like a dumb woman. When I told them that my ex was a mechanic that changed their tune. They didn't attempt to "sell" me the additional services I knew I didn't need. It's amazing what knowing a bit about cars can do for you in the long run. I wouldn't recommend them.

I've been going to Naper Auto Works ever since I moved to Naperville in 2016. It's always hard to…read morefind a good mechanic, but I would have to say they have very honest mechanics, they will give you options on what you can fix and in regards to what our most critical items to fix versus things that could be held off for a while. Most recently, I brought my Xterra in for an unusual noise. It was making when I was backing up and turning my steering wheel to the right. They actually came out and said to me that they they must've overlooked it last time. My vehicle was in, which was a few weeks prior and they were going to not charge me for that. They took accountability from missing that were any other mechanic could've just charged me a fee for something like that. They are very honest mechanics and they've been established in Naperville for a very long time. They may not be the cheapest, but you pay for quality work and the guys who work there in the front desk area are great!

Fast, efficient, and honest. Fixed the door and power steering pump and guaranteed them for 2…read moreyears. Highly recommended and I will be back. Thank you!

I bought a pair of new front tires for my accord and the next day my tires were slightly deflated…read moreand I went back the next day and they replaced the valve stem that caused the leaks for free!! And after 3-4 weeks I got a large screw on my front passenger tire and brought it back to them and they fixed it free of charge! And because of these two incidents, I truly and honestly highly recommend Mavis tires on Weber Ave Bolingbrook because of the service they've provided me and I have nothing but good things to say.

Called in to schedule a slow tire leak. I was scheduled that same day and my car was pulled into…read morethe bay within 15 minutes of checking in. My tire was inspected and patched up, and I was out within a reasonable time. The best tire experience I have ever had! Thank you

Good service is truly hard to come by these days. What…read morestarted out as a dirge, ended with amazing above and beyond. Purchased a Full Synthetic Oil Change on Groupon. My error, I didnt realiza appt was needed Got an appt. Oil change scheduled. Oil change fulfilled. Uh-oh. A leak overnight. Slow drip. Faulty seal. Called Meineke. They got me an immediate appt Saturday morning FIRST THING. Not only fixed with a new Oil cap, but generously comped my NEXT Oil change for the inconvenience. They certainly did NOT have to do that. So above and beyond. And truly? Thst right there is why I will travel 18 miles to get my Oil changed. I have been burned repeatedly by Merlin (which is less than 2 miles from home) Book your appointment with these pros! Friendly. Fastidious. Transparent and trustworthy.

Mary & John were always helpful and professional with my car care. They made sure my car was safe…read morefor me to drive and I appreciated clear timelines.

Took my vehicle in for a oxygen sensor because my engine light was on paid $500 to have the issue…read morefixed got the vehicle back and the very next day the engine light came back on took it back to Greg and the next day it was back on ended up taking it to him 4 times in total and my light is still on and I waisted $500 and 4days never again should have been a simple fix for a mechanic i would of thought..

The Nissan dealership told me I needed rear brake shoes as they were measured at 1mm. I took the…read morecar to Greg and he said because my car had such low mileage, I didn't need any brakes at all. Greg saved me almost $600 by being honest!! I highly recommend this business.

Bolt heads snapped off while attempting to remove rusted bolts on rear license plate. I went to…read moreseveral local auto mechanizing my area and none of the shops near me felt comfortable to remove the embedded screws. Found this shop near me and without hesitation they felt comfortable enough to do the job. I dropped the off at noon and by 4pm they called to inform me the job. I recommend and will return soon for more auto maintenance on cars. Thanks

I was told from another mechanic that the oil leaks were internal and there was nothing that could…read morebe done. Just keep an eye on the oil. I took it to Auto Tech and they found all the little leaks and fixed them all and even cleaned and shined up the engine.

I recently had my brakes worked on and got an oil change at Grease Monkey, and Bill and his team…read morewere awesome from start to finish. They run an honest business and truly deliver VIP-level service every time. My entire family takes our cars there because we know we can trust them. Bill and his team have a wealth of knowledge, take the time to explain things clearly, and genuinely care about their customers. It's also great supporting a veteran-owned business. Thank you for your service, Bill, and thank you for always taking such great care of our vehicles!

THE CARS (FEAT. MIKE + THE MECHANICS)…read more Like a greatest hits CD I'll never tire of hearing, speedy auto service at a fair price is music to my ears. Okay, so it's actually BILL + the mechanics who run a tight ship here at the Grease Monkey on Normantown Rd. This is an A-Team of friendly professionals that can handle almost any job, big or small. They can guarantee an oil change in under 30 minutes. Some sh*t happened to my poor Mazda a couple months ago and I had to have it towed for repair. Although it took a few days, they were able to replace a new ball joint and they charged me a reasonable amount for parts & labor. Fast forward to now, and I'm getting a standard oil & filter change. When they rang me up, I mentioned that the owner had said he'd "help me out" next time I came in. At first I got some blank stares, but after a few minutes of deliberation they came back and dropped the price from $101 to $86. This beat the $5 off online coupon, so I'm glad I asked. I'm not sure they topped off any fluids (brake, wiper) and my car's interior definitely hadn't been vacuumed. I already knew their car wash was out-of-order, so I didn't expect a sparkling exterior. On the other hand....I'd much rather save 15% on my bill and clean the car on my own time. * TL;DR * Honest, thorough, and they'll have you back on the road in a jiffy. If you need car work done, head over to Grease Monkey in Romeoville, not the Bolingbrook location on Boughton (who once fed me some pretty glaring misinformation about my broken-down car, requiring it to get towed a second time). As others have mentioned, Bill is a genuine dude. His team works TIRE-lessly to provide solid customer service, and in an industry where tons of people are overcharged and taken advantage of, you won't encounter that here. Great experience, I'll definitely encourage my wife and others to bring their business to this Grease Monkey.