We had a great experience with Proficient Plumbing. Garrett was able to come late in the day after our first call. He looked at the old tank hot water heater, which had a tiny leak after 19 years of use. He recommended that we replace it with a Navien tankless unit. Two days later, he was here with an apprentice to install it. We could not be more pleased, since they tolerated and answered all of our questions. So they have earned our highest recommendation. read more

Proficient Plumbing Solutions - Navien model 240A2 - Plumbing Near Me - Dripping Springs, Texas

Proficient Plumbing is absolutely fantastic and I cannot recommend them enough. Bertin (owner and master plumber) came out and fixed a water leak we had on our side of the main water line coming onto our property. They got it fixed in less than 45 minutes and when they backfilled the dirt and grass you couldn't even tell it was disturbed. They came out a second time and assisted with a water heater I replacement when my old unit was corroded and the fittings were leaking. I highly recommend! read more

Proficient Plumbing Solutions - Plumbing Near Me - Dripping Springs, Texas

One thing you don't see in other reviews are specifics on Proficient's pricing. ASK FOR AN ESTIMATE AHEAD OF TIME! Hint: They won't give you one until you commit to a $99 trip fee. ASK THEM WHAT THEIR HOURLY LABOR RATE IS AHEAD OF TIME! Hint: They won't tell you. Proficient tried to sell me on a "one-size-fits-all" pricing structure. 30 minute job? Same price as a 12 hour job. You learn this AFTER they arrive at your house. I had a broken bathtub cartridge that needed to be removed. $450 + $99 trip fee is what they quoted me on arrival. Seemed beyond excessive, so I spoke with the owner Bertin and asked for a time & materials rate. Lots of excuses, zero perspective. He wouldn't budge, so I declined service and did it myself. A slot screwdriver, hammer and needlenose pliers did the trick in 40 minutes (only took 10 minutes after I figured out what I was doing). Ask yourself if this is smart business: Tie up 2 hours of your plumber tech's time, multiple phone calls with dispatch/admin, a phone call with the owner, piss off a customer with reasonable objections that will never use your company again and get a 1-star online review. For $99. Nice work Proficient! read more

Great people, fast service. Garret rolled with the situation and found that the builder left improperly crimped pipes in the wall that took 26 years to start leaking. Very happy with the outcome and cost was as expected. No more mystery water coming out of the wall! read more

Garrett came a saved the day! Had some plumbing issues that needed to be taken care of, and proficient plumbing came though all the way. Prompt, reliable and kind. Hard to find these days. Thank you! read more

We had Proficient Plumbing do a large job, they connected our detached garage to the water main at our house. It was about 300' away, they had to use a trenching machine and navigate the driveway and a stone wall. They treated the job like they were working on their own house, they paid particular attention to ensuring that they didn't uproot any trees or damage our stone wall. After the trenching was finished and they covered the trench you wouldn't even know they had been there. They used quality materials and went one-step above and beyond by installing a tracer wire - I was impressed. They called me before they came out and immediately following the job to ensure that I was happy. The staff were incredibly friendly and very knowledgeable - they will be my go to for any plumbing needs in the future. read more

Proficient Plumbing Solutions - Plumbing Near Me - Dripping Springs, Texas

Bertin and his crew came out to my house and installed an outdoor shower, outside hose connection, and helped repair an inside shower head that wasn't working properly. I had also asked him to hook up my BBQ grill to natural gas and he explained that, even though HomeDepot had told me it could be hooked up and sold me the adapter kit to do so, that the gas grill really couldn't be converted from propane to natural gas. I called the manufacturer and they confirmed that Home Depot had given me bad info. Thank you Bertin from keeping me from blowing up my house! They did a great job! read more

Proficient Plumbing was an absolutely pleasure to work with them. They stayed until the job was completed and everything was functioning. I even call them the next day for advise on how to install my washer and gas dryer machine and they were kind enough to help me out via facetime. Highlights of why I'm giving them 5 stars: 1. On Time 2. Fair Price 3. Customer service before the job, during the job and after. 4. Warranty Highly recommended. read more

Proficient Plumbing Solutions - He put everything as it supposed to be, by city code - Plumbing Near Me - Dripping Springs, Texas

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My parents had an emergency situation with their water pump, Bertine came out with a coworker fixed their pump and did not charge them. Not enough good things can be said about these guy's, to help people in their time of need Is an amazing selfless act and greatly appreciated. I highly recommend Proficient Plumbing Solutions in Dripping Springs Texas read more

Quick response, neat, clean, and friendly. They did a great job determining how to fix the problem.

Proficient Plumbing Solutions was awesome to work with! Everyone was friendly and professional, and they did a good job at a fair price on an install for me. They're on my speed dial for next time! read more

Quick, friendly and efficient service! Excellent communication. I called on Tuesday afternoon, they came on Wednesday. After 1 minute, they diagnosed my plumbing issue (I'm NOT very handy! ), and fixed it on the spot, free of charge! Highly recommend. read more

If you want the job done right call Proficient Plumbing! Billy came out right on time and did an amazing job for us! He was professional, extremely knowledgeable and completed the job with a smile! Thanks Billy!!!~~ read more

Had Bertine out from Proficient Plumbing to help with a tricky problem with a shower faucet. Can't say enough good things about him and their company. Top notch work and service, and a great guy to boot. Thanks so much! read more

Called to get maintenance on my tankless water heater. Explained the process, pricing and were very reliable. Will definitely use them again! read more

Great service! Responsive, friendly, and....wait for it....proficient! :) Highly recommend and so happy to find a plumbing solution actually based in Dripping Springs. read more

From the first phone call with Bertin, to actually meeting with Chris and Garrett, we couldn't have asked for a better experience concerning our plumbing next steps. The best service calls, for us, are the ones in which we can learn practical things. This experience was way up there. Concerns leading to the initial call: *Hot water heater - Insufficient supply for entire home *Proper insulation of exposed pipes (positioned in tight spots) *Remodel practicalities - Odd bathroom/toilet setup, kitchen sink... First off, these guys shoot from the hip and I could tell they had no intention of high-jacking our wallet for a king's ransom. For each scenario, Chris thoroughly explained what was possible, and appropriate solutions---good, better, best, kind of like the old school Sears catalog. They took their time, were detailed in explanations and overall, it was just a really nice, informative conversation about all things plumbing. They were personable, professional and straightforward. For instance, we'd been thinking about a hot water heater replacement. Chris shared what conversion to a tankless system would call for--a permit, fancy, new-fangled, overhead, wiring--basically a whole lotta' money (which consequently is why so many of the newer homes are so much pricer). He then provided an alternative solution to give us exactly what we needed, made way more sense and is cost efficient. So, we've got our estimate and next steps. All we need to do is make a few last hardware decisions and call them back for service. We're looking forward to their return (and may even have some cookies awaiting these guys)! read more

Quick response. Our AC drain line was clogged. They were able to reroute the line to the exterior of the house. Very professional and cleaned up after themselves. He was helpful and honest. read more

Pressure reducing valve failed after only 3 years. A call to Proficient got me on the schedule, they showed up on time, and the valve was replaced quickly and efficiently for a fair price. They were honest, professional, and a pleasure to work with. Highly suggest you turn to these folks first for your plumbing needs. read more

Our secondary shower faucet broke and we couldn't stop the water from coming out in the tub. We called Proficient Plumbing Solutions and they came to our house right away and analyzed what was wrong and how to fix it. They provided a quick fix to our issue and let us know what to expect for the future in case it happens again. Excellent Service and Friendly! read more

The handle broke in our master shower and there was continual water dripping. Bertin at Proficient plumbing took my call and was able to come out the same day. He quickly identified the problem and was very comprehensive in his explanation of what might happen when he tried to fix it as it was a complicated break. He and his associate were able to resolve the problem quickly with no issues. They were friendly and professional and even took the time to give us some advice about another plumbing related issue that we had. read more

Very professional service. Was really blown away by the owner Bertin's knowledge and experience. I highly recommend this company to anyone. Again amazing work. You will not be disappointed. read more

We used Proficient Plumbing on a major job replacing all the water lines in our home. We talked to people who used them in the past for similar jobs, and they were highly recommended. I felt the estimate they gave us was reasonable. Owner Bertin Jaimes said it would take 2 weeks from beginning to end, and they completed the job on time. We could not have been happier with the results. They were very professional and were very conscious of doing a clean job, minimizing damage to our home. The crew - Bertin, Frankie, Chris, and Garrett - could not have been more accommodating. They made sure we understood the work being planned each day and when necessary to have the water turned off, they gave us plenty of notice so we could plan accordingly. We are very satisfied customers and would highly recommend them. read more

Bought our home about a year ago. No plumbing issues until I noticed a leak coming from our water heater. Was referred too Proficient by a few different neighbors. To my surprise they had someone come out same day to assess the leak. The tech showed up within 10 minutes of the agreed time and was polite and courteous. He also gave me a few options from a few different repairs all the way to a replacing the water heater. I opted for a new tankless system like we had in our previous home. Rather than try to patch it up, the new system seemed like the best choice. Again, to my surprise they were able to schedule the install for the very next day. The same tech showed up exactly on time, got started and worked all day to get the system installed. At the end of the day when the system was about done being installed, I was taken back when the owner of the company came by our house to check up on the install. I've never had that happen. He was satisfied with his tech's work, but the extension cord used to power the system was a little to long and didn't look "clean enough" to the owner. They asked if they could come back the next day with a better sized cord (the one they had brought was too long). I agreed. The following day, again, the tech showed up at agreed time, quickly replaced the cord and then proceeded to walk me through the new system (including registering the new tank with manufacturer for warranty). They even scheduled the maintenance for it a year out. I'm very impressed with the quality of work and customer service. This is a newer company (only around about a year), but they have my business when it comes to any of our plumbing needs. read more

Excellent fast service. Bertin & Cade were able to unclog a complete sewer blockage from our house out to the septic tank. Reasonably priced and were there within a couple hours of my call, to get us back up & running. Very grateful for their quick & thorough response. read more

Bertin with Proficient Plumbing was awesome! He treated the job like his own home. We are very pleased in the professional attitude and excellent experienced work on some very intricate plumbing challenges. Thanks again for your hard work Bertin! read more

Amazing crew! If you're looking for a plumbing team to do any job, small or large, these ARE your guys! We've used Proficient Plumbing for an emergency Saturday propane leak, complete home water line replacement and everything in between. They're very professional, kind and trustworthy! read more