Honestly the work is good...as it should be from a master plumber…read more The issue I have is the issue I've had with literally every plumber ever. They've got you over a barrel when they come out and start throwing parts. This was an install of a drop in kitchen sink and faucet. He told me his hourly rate was 135 bucks. I was expecting to spend about 400 maybe 500. The final bill was 850. I feel I was overcharged on both the parts and labor. He charged me starting 45 min before he got there but still included a "truck charge." The removal and replace of the sink took 2 hours. To me the "clock" starts on the labor at the agreed upon arrival time. When I'm getting charged 439(!) bucks for parts on top of the sink and faucet itself, that extra charge for labor is quite unwelcome. I mean the sink and faucet itself that were "nice" were like 500 bucks. So almost that again just in parts. ‍ His answer in general as I look at these reviews is that he buys his parts from a plumber supply not Home Depot etc. I would have to research each individual part to see if its price point is "fair". A perusal of solid brass fittings and pvc p traps on the Lowe's site shows the price I paid was about doubled. He acted quite insulted that I wouldn't know just how much better his parts were and implied they were all but unavailable at big box stores. literally doubling what I expected to pay was quite a shock to say the least. It is what it is. If I was able to do it myself, I would've. Live and learn Learn a trade kids lol

Brad was professional, courteous, and on time. He was able to unclog our drains, and he left the…read moreentire area very clean. He also gave us advice as to how we can manage/monitor our drain issues that were related to our air conditioning condensation that was the cause of our problem. Brad was very thorough and presented himself as a knowledgeable and capable plumber.

Fast service. Good quality and customer service nice people to work with. I've used them many timesread more

Always friendly and courteous and diligent at getting the issue corrected quickly. We had our…read moredisposal replaced. The new one is better than the old one ever was. We will always use Adept.

We awoke Saturday morning after Christmas to very low water pressure. I went outside and found…read morethat water was bubbling out of the ground near our house. I shut the water off and requested a plumber via Yelp. Geronimo and sons was the least expensive and said he could repair it today. He came by around 3 pm and had us up and running by 4:30. He did a great job and replaced our grass as best he could with everything soaked from the leak . I was very grateful he was able to complete the repairs on a Saturday after the Christmas holiday for a reasonable price. He's also very professional and courteous. I got his card and will definitely use him again if we have another water disaster.

Geronimo helped us out with a sewer pipe leak after our first contractor backed out. He was…read moreresponsive, reasonably priced and good to work with. I found him through Yelp reviews- thank you Yelp!

I couldn't be happier with the service I received from Jacob today! He was prompt, kind,…read morerespectful, friendly, and most importantly...he addressed all of my concerns efficiently and with great expertise. This was my first time to use Thunderbird Plumbing and I will be recommending them/Jacob to my friends and neighbors.

I cannot say enough good things about Jeff and his company. I am so happy that I called him. We had…read morea leak that was coming through our ceiling on Sunday and I called Jeff even though they are closed Sunday. He immediately started texting with me and sending me photos to help diagnose the problem and give us some steps to take until he could get to our house. He fit us in the schedule first thing Monday morning and was able to diagnose and fix the problem within an hour. His prices are incredibly reasonable and Thunderbird will be our go to plumbing service from now on. Don't hesitate- call them!

Rescheduled once and then attempted to reschedule again--this time via text--an hour after the…read morescheduled appointment. Never answered phone calls and ultimately didn't show up. Completely unprofessional and a total waste of my time.

We had a pipe burst after the last freeze and A Model Plumbing was able to come out the day I…read morecalled when 2 other companies were booked a week out. They were working on a nearby job and one of the guys came over to scope the situation. The parts needed were special order so we were able to stop the leak while procuring the parts. Musa came out to do the repair when the parts were available and was on time, friendly, professional and very efficient. Would definitely recommend Musa and this plumbing company.

Mike has been my plumber for years except for a period when I lost his phone number and tried the…read morenumber posted on Yelp. His business is NOT closed. It was just my good luck that I ran into him one day and got his number again. As great a plumber as he is, he simply does not advertise beyond having a business card. His phone number is 512-626-8036. Do yourself a favor and hang onto that number.

I have been using Drippin' Irrigation for my property in the Dripping Springs area since 2021, and…read morethey continue to prove why they are the best in the Hill Country. Most recently, I had a complex situation following a service call in May. Due to some poor workmanship from a previous technician and a transition in tenancy at my property, the system was left with several non-functioning zones and mechanical issues that went unnoticed until I returned to manage the property myself this October. When I reached out to explain the situation, Carl personally came out to handle the follow-up. He spent nearly two hours meticulously inspecting every single zone and head. He was incredibly honest and direct--starting the conversation by apologizing and acknowledging that the previous technician's work had simply failed. Carl didn't just fix the immediate issues in Zones 1, 3, and 4; he ensured the entire system was back in top working condition. He also shared very useful, straightforward observations and recommendations for the system's long-term health. It is rare to find a family-owned business with this much integrity. If you want an irrigation team that is honest, stands behind their warranty, and truly knows their craft, Carl and Stacey are the ones to call. Highly recommended!

TERRIBLE customer service. I have never been spoken to by someone who claimed by the the owner of…read morethe company! This company installed my Rachio sprinkler system back in 2023 which cost me over $1000 and have since come out twice to do repairs on my sprinkler heads due to an armadillo being in the yard. But when they last came out to fix a sprinkler head that was popped up they didn't run a full diagnostic on my entire system and wanted to charge me another labor fee of $175 / hour. I got a "discount" at $125 / hour because the technician was there for 14 minutes (by my ring doorbell calculations) but the "owner" went back and forth with me on the minutes of which he said the service took place. I WOULD NEVER RECOMMEND this company to anyone and I am telling all the people who referred me to switch companies. Bad business.

Hide your personal property and valuables - do not leave worker unattended!…read more The main contact, Jason - I believe was responsive, solution oriented and worked quickly to resolve our issue. However, keep an eye on him/his team as we had valuables stolen. We have it on camera and have submitted a police report. BE CAREFUL!

Elderly Customer Treated Poorly - Beware…read more My elderly mother hired Delta Plumbing to repair a continuous water leak at her home. Her regular plumber wasn't available until the following week, and given the urgency, she reached out to Jason. Unfortunately, this turned into one of the most frustrating and concerning service experiences we've ever encountered. After collecting a $650 deposit, Jason refused to provide a written scope of work or a detailed estimate--despite his website claiming "clear, upfront estimates." The only "invoice" we received was vague, lacked itemization, and omitted basic information required under Texas law. When my mother asked him to include a service date, he replied, "You don't need a date on the invoice." When she followed up again and explained she might need to stop payment on the check until proper documentation was provided, Jason sent threatening text messages directly to her. He claimed he would "seize" the city-owned water meter and charge over $1,000 to reinstall it. He also threatened legal action against both of us if we left a negative review--even though he had previously told me how important reviews were and actively encouraged me to leave one. Even more disturbing, he bragged about retaliating against a past customer, describing how he surveilled their home and removed a water heater during a dispute. That comment, paired with the threats to my mother, felt incredibly inappropriate and unprofessional in my opinion--especially directed at a 72-year-old woman living alone. We ultimately paid $2,500 total, yet still have not received a paid invoice. The charges equated to roughly $250/hr for excavation and sleeving work, with no breakdown or explanation. This contrasts sharply with another plumber who worked on the same line just months prior--who provided detailed estimates, a 1 yr warranty and documentation before any work began. When asked about a warranty, Jason initially said he didn't offer one. Only after repeated pushback did he agree to a 30-day warranty, saying, "no one gives a year warranty" and "It's in the ground--I can't control the ground." For work of this cost and importance, that response was disappointing and, frankly, dismissive in my opinion. Worst of all was how my mother was made to feel throughout the process--confused, belittled, and punished for simply asking fair and reasonable questions. No one, especially a senior citizen, should be treated this way by a licensed professional. Public records show Mr. Ragusa has already received a disciplinary penalty for failing to provide proper documentation in the past. If you're considering hiring Delta Plumbing, I strongly recommend getting all pricing, scope, and warranty terms in writing before any work begins--and, if possible, consider using a different company entirely. Respect, clear communication, and transparency should be the bare minimum. Sadly, that was not our experience. And for the record: this is the review Mr. Ragusa personally requested. ADDENDUM: I was not the customer. The work was performed for my elderly mother, who hired Mr. Ragusa independently. I became involved only as her caregiver, helping her request a standard, itemized invoice for a plumbing expense of over $2,000 -- which she needed for a City of Austin utility credit. My requests were respectful and appropriate. Additionally, Mr. Ragusa sent an email to me explicitly stating that he would shut off my elderly mother's water service if this review was not removed. He then followed through -- turning off her water without notice over a holiday weekend. I have documentation of this communication. "Water is off and meter locked out f review is not removed from both sites I'll be next to remove water line I'll rip out the ground and then you will have something to complain about Happy 4th Sincerely Jason Ragusa Delta Plumbing LLC " Mr. Ragusa's repeated claims that I was his customer and am harassing him are completely false and part of a troubling pattern of retaliatory behavior. I was simply assisting my mother, who is 72 and disabled, in requesting a proper invoice. Proceed with caution.

J.D. and crew are unsurpassed! Wimberley Plumbing is our go-to for all our plumbing needs having…read moretrusted them for years with no regrets. We've relied on J.D.'s fairness in pricing and his integrity to deliver what he promises. His crew reflects him well as experienced, knowledgeable, and friendly professionals. We look nowhere else when it comes to plumbing! Highly recommended!

Have a shower leaking in a bathroom. Wasting a lot of water. Took it apart but could not solve the…read moreproblem. Had to cut the water off to the house. First time caller to this company. Went to voicemail. Received a reply via text. Message said that they could fix it but a week from this Wednesday. Nice to see a company with this much business. I am positive that they are a good business, but not my style. I am doing a re-model and will require all new plumbing but will not be getting a quote from this company. Been in Wimberley for 50 years, boy has it changed.

I still feel very fortunate to have found this company. They are extremely easy to reach and…read moreschedule, and CJ has handled several complicated tasks for me quickly and competently and for a reasonable price.

I was totally blown away by the responsiveness of Austin Plumbing! I found them on Yelp and I had a…read morefew questions in advance of setting up an appointment and they responded quickly and setup an appointment to service my two tankless water heaters as well as replace a new kitchen faucet. The team was very friendly and knowledgeable.