Quick to respond. Quality service by techs. Felt comfortable with their Recommendations moving…read moreforward.

Red Flags I Encountered: 1. Excessive upfront payment…read moredemands - the company asked for 50% upfront for a small water heater replacement, which is above standard practice. 2. Threatening to revoke the permit - this was presented as pressure, but had no real impact on me. 3. Refusing to draft a contract until payment - Florida law requires a written contract for jobs over $1,000. This refusal is a major concern. The total quote was $1700. 4. Name discrepancy - the license belongs to Darwin Fernandez, but Kevin Garcia was the contact person. . There was no confirmation that a licensed contractor would supervise the work. 5. Pressure/harassment - repeated attempts to coerce payment show poor professionalism. 6. Sloppy paperwork - I was presented with a permit for a gas water heater, which I did not have. I had to catch HIS mistake Based on these issues, I decided not to proceed with this company. I'm sharing this experience so others can make an informed decision.

Great family run business. Needed to have work done on my sewer line. Quick and easy job…read more Excellent price. Staff was very knowledgeable and agreeable.

I sent a project request on Yelp. Andrew was the first to respond and provided the best rate…read more Everything was painless. Mike called to let me know his ETA, showed me the work he did, and the rest is history. Hard to find reliable and trustworthy folks these days. Look no futher!

I've used Cutler Bay Plumbing several times already and service was always superb. Most recently I…read morehad two issues pop up on different days and received lightning fast, excellent service. Repairs were done perfectly and quickly. Need it done right and fast? Call them. Going back further, in 2022 I had a constant problem with clogs in a main drainage line in the laundry room. Paid for snakes over and over, still had the problem. A different plumber suggested hydrojet but wanted to charge me an arm and a leg, thousands, but with a convenient payment plan. Yeah right. I researched, found Cutler Bay, and went with them. It cost me 1/5 of the quote from the other plumber and Cutler Bay did it expertly. I've tried a few plumbers over the past 20 years. No comparison. Hire them. Yeniss is the guy who has done my repairs and is very skilled.

I have used this company for years and they are terrific!! Bernardo is the BEST! He's punctual,…read morefriendly, and gets the job done. The prices are very fair. I would definitely recommend Cutler Bay Plumbing.

My experience with this company was extremely disappointing. I called about a leak underneath my…read morekitchen-sink ...after three weeks and $1000 they did not fix the leak. It was confusing and frustrating they spent so much time and money fixing other lines and not the actual issue. I finally found a company that gave free estimates .,The man came in , assessed the leak and in less than 30 minutes. He fixed the leak When I called prestige to explain that the issue was never resolved after the last Plumber left- they were extremely unhelpful. The phone call became difficult and confusing with multiple people getting involved and no one taking responsibility for the failed repair. This experience was a complete waste of time and money -I strongly suggest you look elsewhere for Plumbing services.

Called with a leak & was told plumber would arrive in 15 to 30 minutes…read more He did & fixed our leak. Great service.

My experience with this company is that they mentioned one work and did something else. When I…read morereached out to Julio (owner) about the unsatisfactory work they did he said " Im personally going to go and fix it for you" yea right its been over a month and they got paid already so Im just going to cut my loss. I guess his WORD is meaningless as a owner.

Great customer service and support. The staff is incredibly nice and helpful. I would highly…read morerecommend advanced plumbing!

Very Prompt Was on Time and Gave a 20 minute On My Way Text…read more Job done - No more backed up pipes Would Recommend ask for Anthony!

From the owner: Elevate the convenience of your daily life with expertly managed hot & clean water as well as…read more properly flowing drainage systems by professional plumbers.

I hired this company to replace all the cast iron pipes in my home with new PVC, and John--the…read moreowner--and his team did an outstanding job. They were clean, organized, and extremely respectful of my home. They kept the work contained to the correct areas, protected everything else, and communicated clearly throughout the entire project. Replacing cast iron is a major job, but they made the process smooth and stress‑free. Their professionalism, honesty, and quality of work truly stood out. Highly recommend John and his crew.

Communications with this company are unusual and unprofessional. Cycle through calling, text, and…read moreemail. John Walters did not explain anything well or answer questions about the service over the phone. Tried to schedule service time and they require a deposit which is perfectly fine. What is not fine is demanding deposit over text and then asking if we changed our minds. It had only been one business day. Plus the email invoice claims that we can do it at our earliest convenience and job was not scheduled to happen for a few weeks. Raised some interesting red flags. Husband read their BBB ratings and reviews after feeling like something was off. We decided to go our gut. There are other trenchless services in town.