They did such a great job communicating and they were fast and efficient! I highly recommend!

Don is very professional and passionate. He was not only helping us load the car professionally but also provides all the gears and suggestions. His price is also very reasonable. We were very lucky to have him help us transport our special car! Highly recommended read more

Professional Towing - Car safely transported. - Towing Near Me - Santa Clara, California

I have used this company several times, and they can arrive quickly and move the car to the designated location. Once, my car wouldn't start, but after he came and fixed the starting problem, he didn't charge a single penny. read more

Very quick to respond and an honest guy... I know who I will call from now on. Also he was able to handle a "low clearance" tow in our underground apartment garage (6'10" clearance) when every other company I called in the Santa Clara area said their tow equipment was too large. As he was going to hook up our car for tow to the mechanic shop (wouldn't start, we thought it was the starter), he realized we had left in in drive instead of park! He put it in park, started up just fine (how embarrassing for us!). Wouldn't accept any money from me for him coming out but I insisted he take something for his time. Great service! read more

I needed my car tow'd to Akin's Auto Repair in downtown San Jose from my house for an oil pan change. My insurance company's roadside assistance towing was taking way too long to figure out an ETA. Also, the towing company partnered with my insurance had terrible reviews so I was scared of that too. I called up Professional Towing and received a fair estimate. My car is pretty low on coilover suspension and they were able to tow it easily with zero damage. I'm glad I found a reliable towing company! read more

My faith in humanity was restored today after calling Professsional Towing. Rather than charging me for the tow, Don instructed me how to get my car going to drive it myself to the dealer. I was prepared to pay cash for the tow, but Don did a little research and called me back with instructions on how get my car drivable which was stuck in park with a broken solenoid. This was an incredible act of kindness in a world full of anything but. I will surely pass on this act of kindness to someone else as soon as possible. Thank you very much, Don and Professional Towing. read more

The call went directly to the driver of the tow truck. And so it was very straightforward to figure out the time and cost for towing our car. The cost was also reasonable and the service was great in every way. Thank you so much for your service! read more

My car battery died the day after 4th of July. Don responded within 10 minutes of me calling in. He was very kind and knowledgeable. The best tow service in town! read more

This is the best company you can find in the area! Super Duper highly recommended! Everything was quick and easy Don is super helpful! One of our car battery died and we needed help and problem is fixed now! You won't regret give them a call! read more

** ATTENTION ALL LOWERED CARS ** I called my usual towing person, Pat's Towing, but he was not around my area so he recommended All Professional Towing. Let me tell you this, I am EXTREMELY impressed with their work. I called in at 9:04PM and the lady who picked up the phone said they'll be here in 30-45 minutes. Another 15 minutes passed by, I get a call from the same lady saying the tow truck guy will be here in 12 minutes. So in the end, the tow truck guy came in 45 minutes. He used quite a few wood pieces to get the car up. And the front bumper did not scrape at all, neither did the exhaust. Woohoo!! Bonus points! Too bad I didn't get the tow truck guy's name. He was a little older though but veryyyyy knowledgeable. He helped me push the car into the garage as well!! Thank you so much All Professional Towing, you guys are super amazing x a billion!! :-)))) read more

Professional Towing - They use the wood pieces to get your lowered car up. :-) - Towing Near Me - Santa Clara, California

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- Spoke loudly and clearly on the phone - Was friendly & polite - Reasonable rates read more

What a pleasant experience! Don was professional, kind, accommodating and the most affordable we found. He took excellent care of our vehicle. read more

Don was excellent. He came by within 15 minutes and towed my car 9 miles for $75. When I was in college and had my car towed a similar distance, it was $200 so I was very happy with the price. He then graciously drove me home at no extra charge. Don was professional, kind, and easily reachable when we had trouble finding each other in the parking lot. I will be using Professional Towing from now on. Could not recommend him more! read more

Absolutely perfect service. I reached out to Kim's auto body after my car accident the night before and they connected me to this towing service. They were really prompt with responses, super friendly and clear, and quick service the morning after. The price was amazing for the move. I wouldn't wish anyone to need a tow but if it happens I'd recommend these guys wholeheartedly. read more

Don is honest and professional, he gave me good price and help me a lot. He meet me on time .

The only reason for three stars is because the driver, Joseph, was amazing and made up for the ladies I talked to on the phone. My car shut off at a busy light during rush hour traffic, blocking the intersection. I told the lady on the phone we were blocking traffic, but my call kept getting dropped, I had to keep calling back, and they seemed annoyed I was calling back. I'm not sure why my call kept getting dropped but it was every time they put me on hold. It's a big heavy car, we tried pushing it out of the way but it wouldn't budge. I had called to check on the eta of the driver 3x explaining that we were blocking traffic, and it was urgent that we get help, but they didn't tell the driver. 50 min later the driver got there. The driver said he didn't know we were blocking traffic, and that he was stuck in traffic trying to get to us, had he known it was an emergency he could have informed a police officer for assistance and possibly got to us faster. But, I learned something out of this, if ever in an emergency situation contact the police and they can help find the closest driver to you. read more

TOP TOW SERVICE IN TOWN! --- THE DEETS: - Battery died in my car around 9pm - Had no jumper cables at home, ugh! - Opted to use a tow-service to provide a jump start - Professional Tow's Aaron to the rescue! - Flat bed tow trucks! --- OVERALL: - Back when I had a hooptie, I had a few favorite tow services. When I looked them up on Yelp, they had poor reviews. So, for this instance I decided to do a search for a tow service that a) was nearby and b) had high ratings on Yelp. Results gave me Professional Towing. The dispatcher was kind, professional and quite concise. The other tow company had me waiting on hold several minutes for each and every question I had about their services. The dispatcher estimated 30 minutes or less. Not more than 5 minutes later I got a call from the tow person letting me know he was on his way. Another 5 minutes has passed and Aaron arrives. I like that they have flat bed tow trucks, if you have a luxury car or even a real wheel drive vehicle, it's nice to know that they won't tow your car with half set of wheels to the ground. He was super duper quick and kind enough to stay behind to make sure my car ran fine after the jump. He chatted with me briefly about my car and provided me suggestions to avoid the problem in the near future. (He thought that I might need to get a new battery to help solve the issue.) Great service, 5 stars and would recommend them for any tow service in the South Bay! #451 read more

We can't say how pleased we were today with the service that "Don" provided us today. We were in a bind and needed to have a customer's car towed in from Saratoga to Castro Valley and were not having good luck in a pinch. His add reads "Professional Towing" and that it was. From the initial phone call up until the end of the process Don was professional as you would hope for. We are just saddened by the fact he is out there and we are here. We would have loved to give him all the business he would need if it were up to us. Thank you Don for your pleasant demeanor through and through. We will use you again if we ever have the option to do so. Highly recommend this company and definitely without a doubt would deserve a 10 star rating! read more

DON IS GREAT ! Extremely kind and personable, was quick with changing my tire and giving me a jump. Showed me how to jump for future needs and made sure I knew to drive around for a bit to let the battery charge (sounds stupid but hey, I learned something). In total it took about 15 minutes. Would definitely recommend giving them a call. Thanks Don ! read more

I needed a short distance tow and called a couple of towing places. Was quoted $120+ but thankfully I decided to try Professional Towing after reading the reviews. Don was great and the price he quoted me was very reasonable. I saved a lot and will definitely call him next time I need a tow. Thank you! read more

When my ignition cylinder jammed such that I couldn't start my car anymore, my insurance company sent a guy from Professional Towing to take the car to my mechanic's place (4 B Auto). J Rod showed up pretty much right on time, and the guys back at the base called me to make sure he got there on time, which was really reassuring. J Rod was super friendly and asked what the trouble was. After I explained the symptoms, he asked if he could take a look at it--apparently he has been a mechanic before, and suspected a worn out key from my description (which was pretty close to what was going on, and admittedly my keys were looking a bit worse for wear as I'd bought my car used and it's at least 13 years old... pretty sure these are the original keys). After a LOT of muscle work (so much so that part of the handle on one key snapped off), he was able to get the valet key to turn in the ignition (I'd brought all the keys I had for the car down with me, intending to show the mechanic) and I was able to get the car to the mechanic myself with my dad, and the valet key seemed to be mostly working, if still sticky, because the cylinder was, after all, still a bit jammed. Before he left, J Rod also gave me the card of a locksmith, Jose at ARC Mobile Locksmith, and I'm really glad he did! After my mechanic told me that a locksmith would probably be able to get this fixed faster than they would on account of specialization and knowing better where to find the right parts (I'd told my mechanic that I needed the car back fast, as I had plans that weekend with my Dad in town), I ended up using the locksmith J Rod recommended and he was great :) I can't speak for the whole company, but between the guys that I spoke with on the phone and J Rod, if I need to get the old car towed again, these are probably the guys I'm calling! Thanks, J Rod :) read more

My car broke down last night (on top of an otherwise terrible day). The tow driver saw I was sitting on the side of the road while on another call, and when I was still there on his way back to the shop even though he was off duty he stopped to help me so I wouldn't have to wait any longer. He took my car to a reputable dealership closer to my final destination than the folks at OnStar had initially suggested, and he gave me a lift to a safe, well lit light rail station so I would save money on cab fare. I really am grateful for the care and kindness shown to me, he really went far above and beyond and I just can't thank him enough! I recommend Professional Towing over every other company, hands down!! read more

My newish car with less than 24k miles decided to die on me. long story short professional towing came out. Took no time at all from when the driver arrived until we were on our way to the repair shop. Pleasant experience. If i need a tow I know who to call. let them "hook you up" read more

Aaron was my life saver yesterday! He helped me jump my car because of the battery being dead from non-use. From the moment I called up Professional Towing until the moment Aaron was driving off after getting my car up and running, I couldn't have been happier with the experience. The receptionist was courteous, efficient, and communicative; Aaron was incredibly nice and a true professional throughout my interactions with him. I know for certain that I will prefer to use Professional Towing from now on given my experience. Thank you so much for helping me out! read more

I had a dead battery and my insurance company got in contact with Professional Towing. The person helping me was Julian and he was very helpful, patient with my questions, and efficient with his work. He was also right on time based on the ETA that I received. He towed my car to the dealership without any issues. Since this place is OK'd by my insurance, I'll be sure to contact them the next time I have any car issues. As with many others who have posted reviews, I highly recommend Professional Towing. read more

After calling around to several other towing companies, I found this company to be very competitive in price. I've used this company 2 times so far. Each time Don showed up, provided great service! A friendly knowledgeable professional with experience! I decided to use this towing company a 2nd time, when I received a call from a close family member who had asked me if I knew of a good reliable towing company who wasn't overpriced like many others. So I recommended Professional Towing. I would highly recommend Don at Professional Towing to anyone in need of towing service. read more

Needed to get my Audi towed to a shop close by. Don arrived as he said he would. Nice guy! Reasonable price! Thank you Don!!

Went the extra mile. John was my driver. Towed my trailer when my tow vehicle broke down, came with me to check in and helped me the whole way. It's so stressful when you need a tow service and these guys literally made me feel better. Thank you so much for going that extra mile. Made my day. read more

My car was dead Sunday late afternoon and I was able to get hold of Professional Towing that night and diagnose the problem. Next day morning, he stopped by my car and give it a jump charge and fixed in no time. He was very professional and kind. I am so glad that I know someone in my town that I can trust and depends. Thank you. read more

So very grateful for Don & Professional Towing again for being so awesome! Twice, came out to charge up our battery for our car & so gracious! During a time when Covid-19 is causing rough times, the small business owners have been amazing! Thank you Don, Professional Towing will be go to when we need their services. THANK YOU!! read more

Superb Service. I believe the driver's name is Don and he managed to get to me within 15mins of my call. This is around 330pm on 101 going Northbound. Drove me 23 miles to drop my car at the shop and then gave me a ride home. Thank you very much Don! read more

my 100% reliable civic decided to not start. stuck in the santana row parking garage i called several towing services for prices. professional towing gave me the best quote and had one of the highest yelp ratings so i went with them. during my thirty minute wait for the tow i searched the web for possible repairs my car would need to start again. according to google it could have been my distributor, starter, battery, etc. by the time JARED showed up to tow the car i figured i'd end up spending between $300 - $500 to get my car running. JARED arrived. he said "your civic won't start? hmm... i've owned a civic so i know from personal experience they are reliable cars. do you mind if i take a look?" i responded with "please do!" JARED proceeded to check the distributor, battery terminals, starter, he looked for a kill switch, and tried to start the car several times. 6 minutes later... JARED said "i think your car is fine. it should start right up if we push start it. i want you to get in the car and i'll push. put it in second gear and let the clutch out when i say 'now.'" 2 minutes later... vroooom vrooom! JARED didn't have to go to the trouble of diagnosing my car. his only obligation was to tow it. instead, he went the extra mile and potentially saved me a TON of money. not to mention he told me why my car wouldn't start (the alarm malfunctioned and shut off the engine) and he recommended a place to get it fixed. if all you want is a tow for a good price this is the place. if you want more for a great price this is also the place! like the talking heads said "this must be the place" (reference thanks to lars and the real girl). read more

Very happy with their service and pricing. Unique towing was too busy for me and had to take care of their accounts (aka money making insurance tows). Great communication with Don at Professional Towing and I knew exactly when he was available. Trust worthy and helpful. This place is a keeper. read more

Best experience I have ever had with a tow company!! I went through my insurance for a tow, and they connected me with professional towing. I was given an ETA of 45 minutes, but within 10 minutes, Don had called me and located where I was at. He had my car up on the flat bed in no time, and went above and beyond to make my day better. Nicest guy ever! Totally got my mind off my car being dead. I would recommend these guys to anyone! read more

I had the worst experience EVER!!! People are rude , starting from the manager . My insurance company contact them to come help , when they couldn't locate my car I had the " manager " calling to say : we are super busy , the driver can't find you. After waiting for 2 hours My answer was : I can see your driver from where I'm at . Of course waiting for 2 hours was not fun and I was frustrated and say : OMG I can see your guy from here , this is stupid !! He decided to hang up on me and when I called him back , he said : I have just canceled your help and you will have to seat your ASS off and wait for another help lady !!! ... Are you kidding me?!! Is it how they treat customers ??? If you are too stressed or too busy , don't take customers , seat YOUR ASS off and wait too see how treating people like this will take your business . read more

I needed a tow to the mechanics, my car was dead. They came early in the morning before work so I didn't need to take time off, they were fast and the price was reasonable. I will definitely call them again, although I hope I never need to :) read more

Yesterday Don from Professional Towing came to tow my car that I was donating to Able Auto Charity Donation. He was professional and polite, and he knew what he was doing. He had all the paperwork ready, ad was able to wrap up the whole thing in about 10 minutes. He was so warm and approachable. If I ever need a tow, I will be calling him for sure! read more

I need towing for my car having to die out in the middle of the street. I had my insurance company send me one of their top choices for road side towing. These guy came in good 15 minutes from where I was at with great rates and customer service. read more

They treat they're employees horribly. After having to pick my car from being towed out of a Safeway (parked there for only 1 hour mind you!) The kind after hours guy helped me out but expressed how HORRIBLE they treat his job and they are crooks taking people out of Safeway all the time. I would not recommend them to anyone. They said it would take 30 min for a driver to come pick me up from the address they gave and then take me to lot, luckily another person was there and they called and called until someone came to open the gate to retrieve our cars. Again, terrible communication and company. read more

Fantastic service! I called for a tow through my insurance provider and was quoted an hour wait-- the driver was there in only 15 minutes (not even the local company) and appalled that it could possibly take someone an hour to get to me. He asked what was wrong then diagnosed a dead battery & jumped my car so I wouldn't have to go all the way to my service guy. I was happy to drive home! And happy to receive such prompt, efficient, friendly service!! read more