We contacted Purvision to do a pre-sale inspection of our well system. They were quick to schedule…read moreus and came out promptly. They not only did the inspection but spent a great deal of time explaining our system to us and showed us ways we could improve it ourselves. I had never had a well before this house. I wish I had known about them when I bought the house. They had information that would have help me maintain it better. Their work was above and beyond and exceeded what we expected. They also had a great price for the inspection and for items to improve the system. They were 10 stars in my book.

I called them a couple weeks ago for a quote to get rid of mice. The lady who answered the phone…read morewas polite enough in the beginning and answered my questions. But somehow, when I asked whether or not she could email me the quote information, that seemed to trigger her for some reason. You know that tone of voice someone takes when they're smiling through gritted teeth? That's what she gave me. She said they don't have the information in email form and "I don't have time to write it up for you". Then she reminded me rather gruffly that they've been in business for 30 years so "we know what we're doing", told me to have a nice day, and hung up. I decided to go with another company with better customer service. It's not even whether or not you could email me - I get it if you can't. But three decades of being in business is plenty of time to learn not to be rude.

We found a hornets nest on Sunday and were able to schedule an extermination by the following…read moreTuesday morning. The prices were reasonable, slightly lower than other places we queried, and the timeline to remove the hornets was weeks faster than other pest control companies so it was a no brainer. Tim, our exterminator showed up right on time, we walked through the service, and he pointed out follow up items for us to keep an eye on, in case we have infestations pop up again. He was very knowledgeable, professional, and thorough with his services. We will be keeping his card handy should we have any future pest control needs.

Woke up yesterday morning to no water pressure - this is always a pucker moment for anyone living…read moreon a well! Got ahold of Dave at Valley Pump, who was able to diagnose all possible failure points over the phone, and talked me through removing the pressure control box for inspection. Despite being a busy day, Dave took time to test my control box, identified multiple issues, and set me up with a replacement box. The install took 20 minutes, and we are back to normal water pressure today! Really appreciate this level of service from a qualified, knowledgeable expert. Thanks, Dave & Team!

BUYER BEWARE: HIDDEN FEES & QUESTIONABLE SERVICE DO NOT BE…read moreFOOLED BY THIS COMPANY'S PRICING STRUCTURE I'm writing this review to save others from the frustrating and expensive experience I had. Before you consider hiring this organization, please understand their deceptive pricing model: The Real Cost Breakdown: $350 "Service Fee" - This only covers UP TO two hours of travel time (not actual service) $350 PER HOUR for the actual work performed You will pay for travel time to OTHER customers' jobs Expect to pay at least $1,000 for even basic service calls When I questioned these excessive charges, I was given the runaround with no resolution. Management refused to address my concerns about the unclear pricing that was never properly explained upfront. Additional Concerns: The service technician arrived with a firearm visibly hanging out of his pants - completely unprofessional and concerning for a home service visit Staff was dismissive when I tried to discuss the final bill Their pricing structure appears deliberately misleading BOTTOM LINE: Save yourself time, money, and frustration. This company charges premium prices for substandard service while hiding their true costs. I strongly recommend reading ALL reviews and getting written cost estimates before considering their services.

Stuth Septic - Honest, Reliable, and Now My Go-To…read more I first found Stuth Septic during COVID when my usual company couldn't make it out for my regular 5-year service. These guys responded immediately, showed up on time, were competitively priced, did exactly what was needed, cleaned up thoroughly, and didn't try to upsell or change anything last minute. Total pros. Fast forward to this year--my local group was booked out for weeks. One quick call to Stuth, and they had me scheduled within two days. When the tech arrived, there was a small question about the quoted price. He was super pleasant, called the office on speaker with me right there, and we resolved it in minutes. Just a simple update to their gas surcharge map--no big deal, and he apologized for the confusion. Once again, service was fast, non-disruptive, and professional. They've officially become my regular septic service. Easy to reach, always on time, fairly priced, and staffed with some of the friendliest, most service-oriented techs I've worked with. Let's be real--no one wants extra "crap" when getting their septic system serviced (pun intended!). These folks are honest, fair, and reliable. Even if you've been using the same local company for years, give Stuth a call. You'll be glad you did.

I just wanted to give a big shout out to this company. Amazing customer service in the office (…read moreChristina) and out in the field. I've used them several times for septic pumping services. The prices are very reasonable. I would definitely recommend this company for septic issues. Save yourself some time by calling them first, you won't be disappointed.

Very good service. My system had a fault and was due for pumping. They came out same day. Since I'd…read morecalled in morning they didn't add a same day charge was nice. The pump crew was on time, good communication with text messages. Did good job. Later they diagnosed the fault, found a faulty float sensor and replaced it. Prices were fair and seemed reasonable. I appreciated they behaved professionally and looked it, they had uniforms. Highly recommended.

Came home on a Sunday to find the high level alarm going off on my septic tank. I managed to get an…read moreappointment the next day around 7pm and couldn't have been happier with the service Josh and his assistant provided. Josh explained everything he was doing and told me what items I could service myself, which you rarely encounter. It turns out the previous owners had it wired incorrectly and there was also corrosion at the connections due to caustic gases coming up through the conduit. Josh was very thorough in his troubleshooting and left no stone unturned. They wrapped everything in about an hour and I felt confident that the work was done right by a seasoned professional for a fair price. I can't recommend PSS enough.

Greta business and amazing customer service. Gave me help and contacts to get my house sold here…read morein King County!

Our system was backed up, our fault for not maintaining it. Brent informed us what it would take to…read moreresolve the issue. He was able to come out that same day and pumped out a neglected septic. Gave good advice, was professional and gave an assessment of our system. Highly recommend them

I cannot thank Shawn and his company enough. They were so responsive in a time when we had no time…read moreto spare and we didn't even know we needed his service until the 11th hour. Wow. I'm reflecting now from the safety of many miles. It was a memorable day speaking from a sensory level. Regardless of the gut wrenching details, Shawn came out to our house and helped us button up some details that we didn't know about. They are a reliable group with integrity and I cannot speak to the amount charged. We paid without looking at the invoice and regardless would have trusted them with all the details. This will go down in the win column and we absolutely recommend them.

I panic called McNel's after the alarm went off on my septic system. The office gal was super…read morefriendly and reassuring. To my relief, she quickly looked up our as-builts and got us scheduled for the very next day. The following afternoon, a wonderful gentleman by the name of Randy came out to see us, right on time. I can't say enough about how much of a breath of fresh air Randy was! He was extremely polite, beyond cordial, gracious, helpful, and friendly. He took the time to carefully explain everything to us and patiently answered all our questions. He even helped us find an elusive septic cover that we weren't able to locate. He gave us great advice about how we could protect our system to avoid any possible future issues and problems. It was very obvious that Randy was a family man with excellent work ethics, and who took great pride in his work. Randy pumped out our system, including a section that the previous "other" company hadn't bother to pump out. If I had one word to describe Randy, it woud be "AWESOME"! I am so glad we hired McNel's to service our system. I feel very comfortable and reassured that we are in good hands with them. They will be out again in a few days to replace our failing pump. Thanks Randy for all your help! You're awesome!!

Jordan, Tom and Evan are solid gents! They came to my mothers and i aid when needed. They were…read moreresponsive, reasonably priced and very informative as I wanted to understand the issues on hand. They also have great humor to help the frustrating process of dealing with septic. A++ Service. Thank you so much for putting our minds at ease!

I used these guys at my business after being given the run around by our regular contractor. When I…read morecalled them they were super busy but stated that they will still able to come in look at our septic issues between other jobs. Having dealt with our regular guys over the years I wasn't expecting much in terms of customer service but these guys completely surprised me. Harry and Jazz showed up, they asked us what our problem was. Sewer odor in our restrooms. They immediately went to work. We are a busy truck stop type business so they had to work around truck traffic with meant them having to move their septic service truck numerous times but they were so pleasant and didn't inconvenience our customers at all. They opened up all of our septic tanks and took their time to show me what the issue was. Basically our first tank had too much sludge from heavy toilet paper usage. The sludge build up was extreme and it was apparent to me that our previous service company didn't clean it out as they claimed. It took them close to an hour and half to clean out all the sludge and gray water. After they cleaned out the first two tanks they showed me how clean they were. They also cleaned out the filters and checked pump operations. They thoroughly explained to me how septic system works and showed me each component. They advised that I schedule a more frequent 6 month service of the system instead of once a year. When they gave me the invoice, that was the second surprise... a pleasant surprise. They showed me what it costs them to dump the sewage waste and charged me a very reasonable labor rate for far less time than they spent. The bill was close to half of what my previous contractor charged. They both explained that while they did spend extra time, they didn't want me to pay extra for the mistakes of our previous service company. They instead want to do a honest job and earn my repeat business. Which they now have.