Am going to Europe tomorrow and am bringing comfort shoes for my grandmother. I ordered shoes from…read morehere about a month ago and they took a month to come in. 1) I ordered a 9 regular, but received a 9 wide. 2) I called a few days ago to see where is my order and they were very rude and said to call again next day. 3) the shoes came with a flimsy insole, so idk why it took so long to ship Overall, you're better off ordering comfort shoes online. So upset to be brining my grandmother the wrong shoe.

This place may be good for folks with orthopedic needs, but I wouldn't recommend it for simple shoe…read morerepair (and they do advertise as shoe repair). I took in a pair of suede loafers to be resoled and was charged $45--which seemed excessive, but okay, I'm willing to pay for a good job. Unfortunately, when I picked up the shoes, they had hardened glue that had oozed out where they attached the soles, and spots of glue on the suede uppers. When I pointed this out and asked for it to be fixed, I was told they didn't have the right "vulcanizing" equipment and that's why I had glue all over. (This was the first time that not having the right equipment was mentioned.) Rather than immediately offering to address the problem, I had to ask them to fix the shoes. Grudgingly, they agreed to try to clean the glue. When I picked the shoes up the second time, there were still glue spots on the uppers. When I pointed this out, I was told by someone I believe to be one of the owners that they had worked really hard to clean the shoes and besides, nobody would get down close and look at my feet anyway. This "mediocre-is-good-enough" attitude made me realize I should just cut my losses and run--which I did. The fact that the shoes were damaged was bad, but the customer service was atrocious. I never received an offer to fix the shoes or an apology for damaging them, much less an offer to discount the cost. This Star is tarnished!

Coming back for an additional review... It was my 10 year anniversary and I brought my wedding…read moredress there to have it cut short. I was leaving for a cruise in two weeks, the lady at the counter said plenty of time. I went in when she said, it wasn't even started -- still hanging not even cut. Came back another day, the next week, it was ready but was terrible -- uneven, etc.. Lady said she would have it done by the day I was leaving, I went in -- she hadn't touched it and asked for two more hours. I did not have two more hours, so took the dress as it was. Terrible work. Will never go back. Had to go three different times before it was done -- after being promised it was done -- it wasn't. Then she only gave me $20 as a refund when I paid $70 for the alterations I could have ruined my dress myself. Will never be back and do not recommend for alterations.

They are very friendly and helpful and care a lot about their community. I came into get a button…read moresewn onto my coat and the lady did it immediately and less than 5 min. I would definitely come back to use their services and recommend anyone else as well.

The old owners were amazing. I have used this place for years, but the workmanship was much better…read moreunder the prior owners. The current owners are just concerned with making a lot of money. The prices have doubled, and the work is not good. I used to get my pants hemmed for $18 dollars, now it's $25 a hem. I never had to bring items back with the previous owner, but with this young lady, she can't get it right. It's time to find a new seamstress!!!!

Requested the bottom of the shoe sole to be glued and they did a shitty job with the glue so they…read morestitched the sole all around on both shoes and permanently destroyed my 350$ shoes !!!! Was charged 45$ for some B.S work! Don't ever come to this place ! Bad business/work !!!!

The man operating this place is unprofessional and dishonest. I had a shoe sole that needed to be…read morere-glued since it had slightly come apart. He ripped the entire sole off the shoe and told me it was falling off. Then he did the same thing with the other shoe and ripped the sole off. He intentionally damaged a shoe that had no issues! So, both shoes were damaged and the repair price quoted was almost the original cost of the shoes. What a ripoff! This guy is totally dishonest and will damage your shoes in an attempt to charge you more money. This business should be avoided!

Forget shoe repair Go if you dare…read moreTo meet the rudest Businessman you'll probably Ever meet in life. Says he doesn't care (why would he dare) If he has customers Or not. I, therefore, made the choice. To exit.

Nice owner who helped clean and repair my shoes. I brought in two pairs. Fair price. Repeat.read more

Highly recommend! I called one day and asked for the pricing and hours, and the man on the phone…read morewas so nice. I dropped my red bottoms off the same day. The customer service was even better in person and I was able to get my shoes back quickly! My shoes look like brand new shoes once I picked them up. I'm taking my shoes there in the future!

Update: See the proprietor's response. What he did is…read moredefinitely not "common sense matters". However, we do know now that it is to him. If you are unsure as to what is correct, go to any store that sells men's suits and ask. Better yet, just do a little google search. New suits (mine at least) have plackets long enough so when hemmed they will not look improper. Sewing them shut is simply incorrect and absolutely not a default choice. No one asked him to create new plackets with extra material. I did not ask him for a cheap option, and I told him to take his time. His dismissive response is misleading at best. When questioned the next day, he used measurements to try to convince me why he had no choice but to do what he did, but those numbers did not check out upon verification at home. Technicalities aside, look at the photos, and think of what other pitfalls you as a customer will need to foresee and avoid. I took the jackets to another alteration shop. As it turned out, Alex had cut out the fabric that was originally in the plackets so his mistake could not be reversed. Another unnecessary violation of a basic rule. The other new jacket, however, has been hemmed properly by her the first time, at a cost comparable to what AA+ charged for the improper and oversimplified job.

Great experience ‼his work is impeccable and is customer service was really good...i would…read morerecommend him to anyone.

Wesley Chapel Shoe Repair is located at 2375 Wesley Chapel Road Decatur, GA in the Kroger Shopping…read moreCenter I needed the heel taps replaced on my boots and I was extremely surprised that it cost $35. I thought that's pretty expensive. I should just buy a new pair of boots. Nevertheless, I agreed to pay the money. The quality of the heel replacements was fine with me and it took about five days to complete my request. In honesty, I'm not sure if that's a fair price. Next time I'll shop around first.

I took one of my favorite pairs of shoes to be repaired. The heel had come off. The gentleman…read morereplaced both heels! They look brand new. The best part is I had it done within 3 hours and the price was reasonable! Highly recommend!!

I don't usually write reviews, but this is absurdly unprofessional. $45 for zipper repair on two…read moreNike Elite bags-I never mind paying for good service. He explained he would stop the zipper on one and there wouldn't be full usage there. The level of repair...I could have done at home with a bottle of glue. The other zipper was repaired but he dropped glue on the bag told me it would go away. He was rude and uninterested in customer satisfaction. Told me to fix the next one at home. Will do, Sir. I will never bring any business to this place, again. There's a better place on Satellite Blvd. Should have taken my business there. Lesson learned! Good service is on life support these days...Oh, and you pay in advance! Paying in advance for a service like this is tricky and puts the customer in a weird space.

I had a nice pair of dress shoes where the sole was falling apart, basically disintegrated. Rather…read morethan spend $200+ on a new pair, I took them here to get resoled. Lee has been here for 32 years, so I brought in another pair of dress shoes to get a polish since wearing them on the plane gets them dinged up. Picked them up today, they looked really nice. The soles were sturdy and I will bring them on my business trip next week to see how it goes. But I think this is a good spot for shoe repair and other items that need fixing. Support small businesses!