We had an OK experience with Metro Cleaners. I'd return…read more Long version: After moving back to Atlanta, we looked for a new dry cleaner near our home. I searched Yelp and Metro Cleaners had the best average rating and most reviews. There are a couple other dry cleaning businesses closer to us, but I thought taking the extra time to get to and from Metro Cleaners would be worth it (just a few more minutes each way). Metro Cleaners is located inside the Metropolis high-rise condominium building in Midtown. Same building/complex as Sweet Hut, the UPS Store, Fado Irish Pub, Taco Mac, etc. Like those neighboring businesses, Metro Cleaners offers validated parking (one hour) inside Metropolis' garage. Go behind the building and enter the garage via Metropolis Alley. After parking, follow the signs to get to Metro Cleaners. Metro Cleaners is on the ground floor, but doesn't have a street-facing storefront. We brought in six pieces of clothing and were charged $99.60. Those pieces included my tux shirt (one piece) and my wife's Indian clothes, consisting of one lehenga (three pieces) and one sari (two pieces). I never saw nor received an itemized breakdown of the pricing nor did I ask. I don't know if the prices were reasonable. My wife had some pretty big pieces, so I didn't think the prices were unreasonable. Unfortunately, my wife's lehenga came back permanently damaged. Dozens of rhinestones, probably over 100, came off during the cleaning process. This was the first time we've experienced anything like this with a dry cleaner. I'm not sure if it's customary for the business to still charge a customer for the damaged pieces. At pickup, the staff acknowledged the damage up front. I was still charged and paid the full amount of $99.60. I feel like I shouldn't have been charged for the damaged piece(s). We ended up having to discard the lehenga. To Metro Cleaners' credit, the employee who handled our drop-off and pickup, Richard, was friendly and polite. I don't blame him for the mishap. From my perspective, he was more of the "messenger." He was careful with and considerate of our garments at drop-off. He did tell us that damage was a possibility, but I don't think we foresaw it being this bad. This was due to our inexperience with Indian clothes. At the same time, I don't think a really good dry cleaning business would have allowed this to happen. For example, my wife and I are confident that the place we previously took our dry cleaning to (in North Carolina) would not have allowed this to happen. Maybe the folks who do the actual dry cleaning for Metro Cleaners could have turned the problematic pieces away and not charge us for them, before taking on the risk to damage them. We trusted the experts' judgment here and lost some sentimental pieces as a result. The other pieces turned out fine, so that's why I'm willing to give these guys another shot. However, this experience left a bad taste in our mouths. Turnaround time was two to three days. We dropped off on a Saturday. Three pieces were available the following Monday after 4pm and the remaining three pieces were available the following Tuesday after 4pm.

I dropped off some pants to be hemmed a few weeks before the Labor Day weekend for a wedding. Due…read moreto hectic logistics, the pants were taken off site to be hemmed and were left in Duluth. When I went to pick them up Friday at 4pm, I was informed they were 2 hours away in rush hour traffic. Dae immediately got in the car, made the trip and returned the pants to my home address (a 2 hour journey!). Truly above and beyond customer service. I will never take my dry cleaning elsewhere- this is the NO BRAINER of Midtown dry cleaning. Thank you so much to the whole team for their help. 10/10

Cleaning is take stakes, but bro is so friendly, I'd drive across ATL to get munchies cleaned there.read more

I'm a little overdue on this, but couldn't not say how great this place is. Everybody is really…read morefriendly, has parking in the back and not expensive. I had a white linen pant that had an expresso martini stain and they couldn't get it out on the first try. When I went to pick up my clothes they said they were afraid of trying more because they didn't want to damage the pants. I told them to go ahead because if they didn't get the stain out, I still wouldn't have been able to use it. To my surprise, they were able to get it out. And they didn't charge extra to try again to get the stain out. Will definitely go back!

Their work is exceptional. I have used them for several years and decided to write this because of…read moretheir merit. I have given them several types of dry cleaning from silk dresses to fine linen bedspreads and they came out perfect. I highly recommend their expertise with all your dry cleaning.

Perc, the most commonly used dry cleaning solvent, enters the body through respiratory and skin…read moreexposure and it's a carcinogen. It remains on clothes, so you can absorb cancer-causing chemicals every time you dress. When I broke up with my ex cleaners, I called every non-toxic dry cleaner in the metro. Cleanatopia had the best prices, hands down. You're welcome! Cleanatopia has offered eco-friendly dry cleaning and chemical free wet cleaning since 03'. Traffic is always heavy but there's free parking & a convenient drive-thru. Pieces are counted when you drop off, you get the total upon pick up. There's no bulk discount. Like most cleaners, prices aren't online, but you can call or read my review :). They clean on premises and there's no lingering chemical smell. Solvents are "safe for the environment and kind to sensitive skin" per the website. I stopped buying "dry clean only" clothes. The price one pays to avoid cancer is well... pricey! My 8 items (1 short sleeve shirt, 1 skirt, 6 dresses) = $91. PRICES Men's shirts - $3.75 (launder), $6 (dry-clean) Blouse (or any women's shirt) $7.85 Skirt - $7.50 Suit jacket - $11 Dress - $12 King-size comforter - $38 ($43 for down) Minus 2 stars because they couldn't remove the stain from an item but charged me anyway. There was a note on the garment.. It looks just like it did when I dropped it off. I won't return. *EPA will require drycleaners to phase out perc by 2035. Fingers crossed!

*review is based on reply to AI find-a-business conversation only*…read more TL;DR: weren't able to do a simple alteration (due to a quality that i noted in the AI chat message sent over to them) that another business had no problem with, BUT they were quick to reply and told me no without having me come in im not sure how simple of alterations they do, but it seems to be simpler than the surrounding businesses' usual. i was requesting a simple side take-in of a polyester dress with mesh overlay (notated in the AI message sent out), but they were unable to do it. for background, i am an intermediate-level DIY seamstress, with a grandmother who runs a sewing/alterations store (a state away which is why i reached out to businesses here). this is a pretty simple alteration, so i was surprised when they said they could not do it. i drove to the closest alterations place that was open, and they had no problem with the dress fabric regarding the take in (i showed the dress before i bothered trying it on to make sure) i am attaching the details yelp provided to the business as well as the conversation. the only additional thing i added to the AI was the part of the side seams with zipper in the back, maybe altering cups (after i responded to them saying that, for the other businesses to see that information) im not sure if this is a review more so on the business or AI feature. i will say- they were quick to reply and did tell me no, rather than having me come in and telling me no or potentially messing up the dress.

Best Cleaners EVER! Always do a great job! On time and…read moreprofessional! Been going to this cleaners for years and never disappointed!! They will get your alterations correct! They are friendly! They are professional!!

excellent!! total event saver!!!!! yelp family you have no…read moreidea have i damaged my favorite red dress. i took my dress to the cleaners @ the very last moment, weekend and late evening to find a solution. this is exactly what i received.... a solution!! the cleaners were professional, reliable, called me a day prior for dress repair status update, affordable., in safe environment and organized!!!! you have to make this business your go to cleaners solution!! i will let my photos speak for itself.....‼

The day I realized that Sunny's Cleaners on Cheshire Bridge was no longer owned by Sunny I was…read moreinconsolable. My roommate attempted to cheer me up by telling me about this awesome family owned cleaners that was within walking distance of our house. I took his recommendation and my first experience was pretty good. Basically same day service and everyone was super nice. My next visit was even better, but it didn't have to be because they were actually closed (not sure I follow the logic of a dry cleaners closing on Monday). Just by chance I pulled up while an employee was there doing repairs. Even though they were closed he opened the door, retrieved my order, and took payment. Undoubtedly great service. After a few more visits I was sure I had found my new cleaners. Today I was devastated after they basically refused to take American Express, even though they do take it as payment. In the grand scheme of things it's probably not a big deal. I just didn't appreciate being forced to give them my debit card and forgo the Membership Rewards points that I could have received. Everything about this place gives you the feeling that they're going out of business - homemade signage, lack of lobby, uneven driveway, etc. If they can't afford the extra 2% (of $30.30) to take my preferred method of payment maybe they should consider selling to a developer... Or rethink the consequences of not wanting to spend $.60.

I am not sure that's it's the same person does alterations now. Ms. Kim is gone. I have not seen…read moreher. The new lady - shortened 3 pairs of pans - one with cuff, the other regular stitching ( sawing machine) and the third - she added elastic / like a jogger pant.... $128 dollars. You be the judge on value. The quality- nothing outrages. As expected.

Very friendly staff, great work, and prices that can't be beat. There really isn't too much to say…read moreabout a dry cleaner, but Yelp is making me write more.

Great dry cleaning and alterations! The guy gives discounts if you live in the condominiums in…read moredowntown. $1.25 shirt on hangers special. He takes care of your articles, and if any needs extra attention, he will let you know beforehand. He always has my neighborhood business!

Had some alterations done on pants and a suit pressed. Work was to my satisfaction. Convenient from…read morewhere I live. Good hours

The family who owns Poncey is friendly and welcoming. I've taken many garments for cleaning and the…read moreturnaround is surprisingly quick. I've never received a garment with disappointing results, at the time of typing. This is a solid dry cleaning shop.

The best laundry experience ever . The lady with the long brownish hair . Super sweet 10/10…read more Comfortable space to wash clothes . Ports to charge phone . Long clean tables to fold clothes

The staff is always so helpful. I came to wash a rug and the employee gave me some free extra…read morestrength soap to help remove the stains. The rug came out so clean. I will be using this place for all my laundry needs.

Loved service my weighted blanket was so fresh smelling and cuddly soft. The pick up and delivery…read morewas very smooth. You have a customer for all of laundry needs.

LOVE this company! They make it EASY. When you need an…read moreextra hand to make life just a little bit easier, check out Laundry out. I found them on a google search and they have not let me down. Scheduling is super simple. Highly recommend.