We had an OK experience with Metro Cleaners. I'd return. Long version: After moving back to Atlanta, we looked for a new dry cleaner near our home. I searched Yelp and Metro Cleaners had the best average rating and most reviews. There are a couple other dry cleaning businesses closer to us, but I thought taking the extra time to get to and from Metro Cleaners would be worth it (just a few more minutes each way). Metro Cleaners is located inside the Metropolis high-rise condominium building in Midtown. Same building/complex as Sweet Hut, the UPS Store, Fado Irish Pub, Taco Mac, etc. Like those neighboring businesses, Metro Cleaners offers validated parking (one hour) inside Metropolis' garage. Go behind the building and enter the garage via Metropolis Alley. After parking, follow the signs to get to Metro Cleaners. Metro Cleaners is on the ground floor, but doesn't have a street-facing storefront. We brought in six pieces of clothing and were charged $99.60. Those pieces included my tux shirt (one piece) and my wife's Indian clothes, consisting of one lehenga (three pieces) and one sari (two pieces). I never saw nor received an itemized breakdown of the pricing nor did I ask. I don't know if the prices were reasonable. My wife had some pretty big pieces, so I didn't think the prices were unreasonable. Unfortunately, my wife's lehenga came back permanently damaged. Dozens of rhinestones, probably over 100, came off during the cleaning process. This was the first time we've experienced anything like this with a dry cleaner. I'm not sure if it's customary for the business to still charge a customer for the damaged pieces. At pickup, the staff acknowledged the damage up front. I was still charged and paid the full amount of $99.60. I feel like I shouldn't have been charged for the damaged piece(s). We ended up having to discard the lehenga. To Metro Cleaners' credit, the employee who handled our drop-off and pickup, Richard, was friendly and polite. I don't blame him for the mishap. From my perspective, he was more of the "messenger." He was careful with and considerate of our garments at drop-off. He did tell us that damage was a possibility, but I don't think we foresaw it being this bad. This was due to our inexperience with Indian clothes. At the same time, I don't think a really good dry cleaning business would have allowed this to happen. For example, my wife and I are confident that the place we previously took our dry cleaning to (in North Carolina) would not have allowed this to happen. Maybe the folks who do the actual dry cleaning for Metro Cleaners could have turned the problematic pieces away and not charge us for them, before taking on the risk to damage them. We trusted the experts' judgment here and lost some sentimental pieces as a result. The other pieces turned out fine, so that's why I'm willing to give these guys another shot. However, this experience left a bad taste in our mouths. Turnaround time was two to three days. We dropped off on a Saturday. Three pieces were available the following Monday after 4pm and the remaining three pieces were available the following Tuesday after 4pm. read more

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I dropped off some pants to be hemmed a few weeks before the Labor Day weekend for a wedding. Due to hectic logistics, the pants were taken off site to be hemmed and were left in Duluth. When I went to pick them up Friday at 4pm, I was informed they were 2 hours away in rush hour traffic. Dae immediately got in the car, made the trip and returned the pants to my home address (a 2 hour journey!). Truly above and beyond customer service. I will never take my dry cleaning elsewhere- this is the NO BRAINER of Midtown dry cleaning. Thank you so much to the whole team for their help. 10/10 read more

Recently started using this service and first 3 visits have been great, timely, quick turnaround and reliable.

Great reliable and friendly service. I'm in and out of here usually in less than 2 minutes on my way to work. Parking is a cinch behind the building and a short walk to the cleaners. Plus they validate. As far as rates go, I believe they are competitive. What I liked most was when I was told I could pick up my cleaning the same day without even being asked when I wanted to pick it up. Now that is service! read more

Been going here for several years for both cleaning and tailoring. ALWAYS friendly and helpful! ALWAY happy with service and quality. HIGHLY RECOMMEND! read more

Metro Cleaners is consistently amazing on the quality of cleaning, the timeliness, the pricing and the attention to detail. I highly recommend Metro Cleaners to anyone in the midtown Atlanta area. We have been using them since 2016, and we have never been disappointed with their service. They are the only dry cleaners we use! read more

I have used this Dry Cleaning company for over 10 years now. Prompt and consistent service at reasonable prices. The owner will give recommendations for the best care for clothing and will try to make sure the customer is pleased with the result...he is also not afraid to discuss limitations of the processes of dry cleaning, alteration, or repair. This is helpful to prevent spending needlessly on a garment that is no longer serviceable (Surprisingly..to some..fabric does eventually wear out). Same day service is available for no additional price. In light of a recent review: Over the course of 10 years, I have had only one minor issue which was remedied professionally and equitably. It also says something about the business that is has lasted so long in one of the most diverse buildings in Midtown. Services I use: Men's Shirts: Laundering, Pressing Men's Suits: Dry Cleaning Pants/Shirts: Alterations General repair of garments After Hours Drop Off read more

The perfect go-to neighborhood dry cleaner in Midtown and safely opened during the pandemic. I have been going to Metro Cleaners since moving to Midtown in August 2019 and have been so impressed with the quality of the dry cleaning + inexpensive prices, especially in the heart of a city + quick turnaround time. I always tell Day (the owner) that it's actually TOO quick a turnaround, he usually has things ready by the next day, and I am usually fine waiting 3-5 days to pick something up :) It's always a nice encounter with Day who is incredibly kind + hard working. Do not be deterred by the construction in the lobby - his location is easy to access up the ramp and is just a quick detour off Peachtree street. He also will validate parking if you use the garage. Thank you Day and Metro Cleaners! read more

They always do a great job. No drama. No hassle. Just reasonable, reliable service. I live in the building above the store, and they will even drop off clothes at the concierge desk if asked. read more

Dae gets high marks on quality, cost, and service. He takes care of what i need, with professionalism and friendliness.

I took a suit there to get pressed. The owner was very nice when taking the suit. They had it pressed and ready to go about a day later. It was nicely priced and the clothing looks great. read more

So I call the day before to see if I can get next day the man said yes. So I come over I don't know My Inseam size. The man was rude as hell and very dry. He seem to not want to be bothered I asked if he had a tape measure I would measure it myself he had an attitude he went on for about five minutes then he finally offer me a changing booth to go in and try the pants that I wanted to alter on and that he would measure me I was like what is the point of you berating me for not knowing the inseam when you was going to measure it and take it. Then I asked him is this next day availability he said no we don't offer that when he say clearly the day before he does I would not go to this place he is extremely rude read more

There is no same day service. There is not even the next day service. They asked me to come back in two days. The man is very rude and not even bother to take a look at your items. Do not recommend it at all. read more

They did an excellent job on my clothes. Prices were reasonable. Had my jackets back in only a couple days. Will be returning.

I have used Metro Cleaners for many years and completely trust them with all of my dry cleaning needs - from designer clothes to rugs. Service has been consistently reliable and professional, the extended hours are super convenient, and there is not even a surcharge for same day service. read more

I trust Metro Cleaners for all of my dry cleaning and alterations needs! I actually end up going there at least once a week since it is so close to my office, and the service is always fantastic. Dae (the owner) is friendly, professional and my clothes are consistently ready on time and in perfect condition. I would recommend this business to anyone looking for great cleaning/alteration services in Midtown! read more

Always professional, courteous and on-time. I've never had a situation where my clothes have been discolored, shrank, missing, etc. The owner goes above and beyond to make sure his customers are taken care of. He has stayed several minutes late when I've been running late from work, went above and beyond in a meticulous spot-cleaning technique to ensure my wedding tuxedo jacket did not bleed (and it looks just as good as when I bought it), among other things. Fantastic business and owner and would recommend to anyone in the area. read more

I've been coming here for years. And have ALWAYS received GREAT service and am extremely happy with the services provided. They've made great recommendations on how to care for my delicate items. I'm pretty sure they have helped me save some of my favorite pieces from being ruined. When in doubt leave it to the experts. Thank You guys for taking such great care of my family and I! read more

I've had some last minute needs that the owner was able to handle and assure me of with no hassle and at a great price. Separately, I've needed something done and he was honest enough to tell me that they were unable to make those alterations, and was able to recommend alternatives for me to be serviced. Honest, efficient, and amazing service! read more

i strongly advise against this dry cleaner . I brought my white Canada goose jacket ( new) to them . Just to clean it a little bit . When I got it back , it was worse. I have blue stains all over my jacket . it's unacceptable, I'm going to give them very bad publicity. read more

I get all my alterations and dry cleaning done here. Service is consistent and clothes come back on time as promised. Can't beat their same day service and they dont even charge extra for this. Would highly recommend to anyone who live in the building or surrounding areas. read more

They saved me!! The only cleaners on Labor Day weekend where I was able to get a day turn around service. Just traveled through a hurricane and wasn't able to get my clothes steamed/pressed for a wedding I was attending. Came to them and they took care of me and had excellent customer service. Even called me to tell me the clothes came back early so that I could make it in time for the wedding! They have my business forever!! read more

They do both regular cloth and upholstery. We have been happy with the cleaning of regular clothes such as shirts. Recently we had upholstery done there. They messed it up big time - they washed the covers rather than dry-cleaning. Despite explicit instructions. The covers shrunk a lot. Another cleaner had done it before without problems. They did try to fix it but did not replace the ruined covers. In the end we ended up with covers that were useless. We will never return. read more

Having had an extended stay in Atlanta, I made the mistake *once* of using the W Hotels' valet service. A little bit of advance planning coupled with a little bit of Yelp found this place, and they did marvelously by me. Shirts properly laundered and pressed, pants the same, and undergarments washed and folded neatly, all for an absolute pittance. Wouldn't trust them with my suits, but that's just my paranoia peeking through. read more

My go-to dry cleaner. Consistent quality results and reasonable prices. Prompt and professional service and handles minor alterations too.

Love this place!! Always there for my cleaning needs and always top notch service! :) I'm a regular customer who gets his cleaning done at least once a week. The location is perfect as its on the way home, and they're always open when I need them. The staff is very friendly and always offers me the service that I need in the time frame I need it. Even with those horrible collar rings, the staff just knows to take take of it for me. I'd recommend this place to anyone looking for a quality cleaner with a reasonable price! To be honest, I'd probably pay more - just for the service :)! read more

I have actual recordings of the owner of this establishment calling me all sorts of names and using profane language because I requested to be compensated for services that were not received when they were promised. I called the police to handle the situation due to harassment and feeling threatened. The owner Dae, continue to use profanity even while the police officer was standing there. To make a long story short: On Monday, I dropped my items off to be altered. He told me he would have them Friday. I told him that was perfect. Friday comes, and on mu lunch break, I walk over to pick up my items. He tells me to come back at 4 because they were not yet available. So 4:15 comes around and I walk back to pick them up and what do you know, they are not there! So of course I am frustrated because at this point, I have been up there twice and then I really needed my items for MY WEDDING! So he tells me he will give me $3.00 off. Now mind you, he told me the items would be $12.00 initially and then on Friday tells me they are $36. So as the weekend continues, i get more and more frustrated about the rude behavior that Dae exhibited on Friday when HE WAS IN THE WRONG. At this point, he was only just rude. No name calling and harassment. YET. In the most professional way possible, on Monday, I come in and express my frustrations. He proceeds to tell me. "so do you want them, or are you going to keep b****ing". At this point, things go left and i express to him I am calling the police as he continues to use this vulgar language. He calls several of his friends as I am standing there and calls me stupid and all sorts of other things. And of course, I AM RECORDING! So as I wait for the police, I stand there in his store, just standing and recording him talk so poorly about me to his friends. The police arrive and says there is not much he can do but advises I file a law suit. He does require Dae to honor the full discount. Dae stands there still yelling for me to STFU among other things with profane language. I will never support a business who does not respect their patrons. This is a clear indication of the lack of respect that Dae has unless you are paying him what he wants and not challenging his failed promises. I will continue to post my review here no matter how many customers he requests to harass me, which I have proof of. I have already taken this to civil court, read more

Edited to add a note: I noticed the review from Olivia W. And I wanted to say, I've been going here for many many years and I'm (mixed) and this upsets me because it's the best place but I understand you're just putting out a review. But the last statement saying "ASIANS HAVE NO respect for BLACK AMERICANS" is the most racist of all. So if one Asian did this then it means all of them are the same? I've been coming here for many years. The owner goes above and beyond for his customers. Great service! Great job on my dry cleaning. I've never had any issues after all these years. As a matter of fact, I was in a situation where I was pressed for time; as mentioned, they went above and beyond and had my clothes ready quickly. I'll always appreciate this. I will not go anywhere else. Very friendly and welcominThank you so much for the great work and great service. read more

I have been going to Metro Cleaners for 8 years and would never trust anyone else to do my cleaning. Highly recommend this place to do an impeccable job and excellent customer service. read more

Great service! Came for a visit since I was in town and staying with a friend that lives in the building. I didn't have a car to go to my old cleaners so dropped off a dress here after hours with a note that it needed it same day in afternoon! The owner called me when they opened and said it would be ready for me at 4! Awesome read more

Great consistent service. Very convenient location. Plus, the owner is very nice; that goes a long way for me personally. Thank you!

Quick service and top quality cleaning! They always go above and beyond what is called for to ensure the best customer service and quality.

Service is good. The location is convenient for students who live in GT campus. Everything is ok. It looks not true that taking buzz card can have 10% of discount. read more

I've used this cleaner for several years, and they have always come through for me. From the normal shirts, pants & sweaters, to extras for suits and comforters, this location has been great. I think their prices are competitive, if not low. Give them a try and see what you think. read more

My go-to dry cleaners. Always super nice and they do a great job. The drop off box is super convenient.

Poor service! The worker was rude toward me and did not respect me. Also the place looks sketchy as fuck.

Great service, quick turnaround. I dropped off a tuxedo jacket and a shirt. I'm satisfied with their service. Will definitely use them again. read more

This dry cleaner is the best! very friendly and courteous. They caught some damage on some items I hadn't noticed and, since i've actually been using them for so long, they fixed them at a discount! Make sure to bring a little treat for the cute white doggie! read more

The only place I take my clothes! Excellent service and fast! The customer service is impeccable and you can't beat the location.

Reasonably priced, friendly professional service, and really fast turnaround (got mine back in 27 hours). Centrally located. Whats not to like? read more