Carpet seemed quite wet after cleaning but I was told that it was completely normal. Took a couple…read moreof days to completely dry out. During that time, I noticed that my carpet had pulled away along my laundry room door. I had to hire a carpet installer to reattach it. I also found that the Stanly Steemer service man had dumped all of the dirty water from his tank onto my driveway.

The staff wa sunable to email the credit authorization form. I spent almost one hour trying to…read moreteach/guide through the basics of sending an attachment by email or text. Sending them emails to start the email train etc. If you have or want to buy electronically forget it. they are incompetent - I never write reviews this is how bad were - they were rude and condescending - put me on hold for extended periods of time. zero stars

we had an appointment for 9-1. got a text at 12:20 saying they were on the way. at 1:40 I called…read moreand canceled the service. Highly unprofessional to not be able to make it in a 4 hour window let alone 5 plus hours.

Can't keep a time appointment within 4 hours. No contact to let me know what time. Also called…read moretheir number and it was answered in Tallahassee by Samantha that was very rude and laughed at me for complaining. I have used them before and was very nice. But no more.

I found my carpet cleaning company. The gentlemen were professional, cordial, and knew how to…read moreclean a carpet. Look no further and schedule your appointment with them. Excellent work and very reasonable price. Thanks to Carlos, Marcel, and Jeremy for a job well done.

Barbara called me quickly and I received a quote to clean two sofas and four kitchen chairs…read more Carlos and Len came to do the work sooner than I had hoped. The extraordinary care they took with their work and the results were fantastic. They were professional in the best way possible. I was so pleased that I have hired them to clean my tiles and grout next week. I would highly recommend this business!

Reuben arrived on time. He did an excellent work. Removed all stains and the rugs look brand new…read more Very thorough work and I received a discount due to being a health care worker. Great price and excellent value for the job. I would use his service again without hesitation!!

I had Precision Steamer here today to clean the carpets. We have lived in this house for 42 years,…read moreand have used other companies and tried self steam vacs. I am writing this review to tell you, this company has done the greatest cleaning job ever! The carpets look totally new, fresh, amazing actually! All the stains are gone, they really look better than ever! The gentleman who serviced the rugs was kind, friendly, considerate, and had a genuine concern for our rugs, and I believe I actually heard a whistle at times while he worked, Don't bother on any other company, really try Precision you will not regret it!

Austin, John and Irvin were friendly and knowledgeable pros. I will use their services again for…read morefuture needs!

My sectional sofa looks like new after cleaning. Technician added cleaning of several small area…read morerugs I had at no additional charge. The owner took a great deal of time explaining there process which justified the higher quote he gave me over others Totally satisfied and will definitely call on them again.

My son found them on Yelp, and called them for an estimate. Prices were very fair as we had called…read moreanother company that wanted to charge us an additional $45.00 just for carpeting a room and hall way - but that's another review I digress. We had an appointment for noon on a Saturday and at 11:40am they called us and told us that they would be there in 20 minutes - super! They showed up just in time and they were professional, quick and thorough. I think they did a splendiferous job!!!! I highly recommend them and I will be contacting them again if needed hands down!

Carla and her crew were so amazing - my wife and I were extremely impressed with their work. They…read morewere very punctual and professional during the whole time interacting with me and my wife. They explained all options of services I could use, and what I need and may not need. I moved into a home where it's previous owner had cats and a baby living. There were several stains and odor issues throughout the house. I happened to be home during the entire time they were cleaning - man, they are so professional. It was a hot humid Florida summer day and they were so hardworking that no break for almost two hours and they were soaked in sweat. I could not be happier. I sincerely wish their business grows! Thanks Carla!

0/10 would not recommend. Hired them to remove my base cabinets in our kitchen after a leak. They…read moreassured us they could remove and reset the cabinets and granite countertop. Well the two technicians they sent out demolished my kitchen. They broke the cabinets and my granite countertop in pieces. Then told us per there contract they don't replace any they break. Would the hell would you break a granite countertop that could be reused. Now I am left the restore my kitchen on my own.

I recently purchased a home and had to leave for a month. When I returned , I walked in and my…read morehouse was flooded. Sitting water and mold everywhere! The house smelled AWFUL! I eventually made it back to the master bedroom, searching for the awful smell and BAM, there it was! The entire room had standing water. I opened up the doors to the other rooms and discovered all three rooms, two bathrooms and living room have been affected by the standing water. I was very stressed, needless to say. I reached out to a plumber (review to come soon) and he put be in touch with this business. I am so glad! They came out immediately and assured me they would help me throughout the process. I do not think I could have been sent better people!! Seriously, Garrison and Mike have been super helpful! Garrison has been communicating very well as far as what they are doing, what to expect and their plans for the following day. He's been very empathetic and caring throughout this. I have a LOT of belongings and the majority have been destroyed. The worst part is, I was in the midst of unpacking before I left a month ago because I recently purchased this home. I have boxes of clothes, shoes, accessories, purses and so much more that are now trash. Mold on so many things. Due to the bed sitting in water, the legs have cracked, clothes on hangers in the closet smell like mold. It's a disaster. I was upset at the beginning because this is not what one wants to walk into. My plan was to unpack boxes, not pack up what I can salvage. Needless to say, IF you find yourself in need of a restoration company (which I hope you don't), you can't go wrong with Garrison and Mike. If I could give more than five stars, I most definitely would. They will not disappoint you! I must say, if Garrison were not there, I'd probably be more stressed about this than I am. THANK YOU Garrison!

Love this place! I recently went had to have Andre come out and help me get my place clean and they…read moredid a wonderful job! I really think it was an awesome job and I found the right person for the job! Not only did he do wonderful but it was a pleasure working with him the whole time. The place was so clean I was shocked after I saw it! I am so happy I chose to use this Final Touch and will for sure be recommending it in the future!

We have had Andre clean our carpets for about 5 years. Each time they are disgusting when he…read morearrives and brand new when he leaves. We have two dogs and two kids so the carpet are very dirty! Not only does he do an amazing job he is such a delight to work with. I feel completely comfortable leaving him in the house when we are at work.

The service guy arrived as scheduled so that was very appreciated. I needed two upholstered sitting…read morechairs sanitized and cleaned because they had been in storage for two years. There were a couple water stains that he couldn't remove but he was honest about it and did the best he could. When he was done they smelled so clean and looked 100%. We were very happy with their work and would use them again.

From the owner: We are a locally family owned business serving the greater Gainesville andLake City area since…read more1993. We do it all, carpet cleaning, upholstery cleaning, tile and grout cleaning, room deodorizing, pet odor elimination, and vehicle carpet and seats cleaning. Our goal is to deliver a stellar customer experience from start to finish. Call us today for your next cleaning.