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Simi Valley, CA

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ProfessioNails & Spa

3.7 (216 reviews)
ModerateNail Salons
Open • 9:00 am - 7:00 pm
Updated 2 months ago

Services - ProfessioNails & Spa

Manicure

Manicure and pedicure

Nail fill-in

ProfessioNails & Spa Photos

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Recommended Reviews - ProfessioNails & Spa

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Reviews With Photos

Ash M.

I don't usually write bad reviews... but this was the worst experience i've ever had at a nail salon. Although we made an appointment we had to wait about 25 minutes to be seated. I requested a soak off and the manager Jimmy changed the nail bit about 10 times harshly drilling the gel off before he stuck my hands in a tiny bowl. He tried to pry the polish off with an old nail tip so i had to remind him again that i wanted a SOAK OFF. The bowl made my hands cramp up since my fingers were shoved so i asked if i could get a bigger bowl. The lady who came after said oh and then continued to drill the gel off, DESPITE asking at least 5 times for a SOAK OFF. After nicking my skin and causing me to say "ouch" she told me "you're sensitive" despite the redness clearly shown in my nails. Jimmy's station still had the old nail clippings from the previous client which was quite gross and honestly unexceptable. When "finished" there is still noticeable gel on the nails. After confronting they claimed it was because I "didn't want to put my hands in the acetone" despite me just asking for a bigger bowl instead. Went home with sore, sensitive nails, with gel still attached and some tears shed. Bummer.

What I asked for:
Erica G.

First, Hana did a fantastic pedicure for me. Next: I don't like leaving bad reviews but the rest of my service was the worst experience I've had in a nail salon in 15 years. My mom and I waited 45 minutes to be seen after being told they had time, they sat us in the pedicure chairs with our feet soaking in cold water for 45 minutes instead of saying 'can you come back at ___ time?' I let them know I didn't have time left so I only wanted them to remove my gelX on my hands and I just wanted a clear clean polish that was 1/4in for my job. My sister had to tell someone 4 times to stop removing her calluses because her feet were RAW, my mom said she didn't want a manicure and they told her 'no you'll get gel today' and she had to repeat herself multiple times. I had to tell them 4 times I just wanted my old nails removed and they insisted on putting builder gel OVER my old nails. 2 people worked on my hands and both of them filed my nail so close to the skin I started bleeding. The first person working on my nails kept forgetting to do my other fingers, I had to tell him 3 times 'you didn't finish my hand' he was either forgetting to remove the old polish, the extension, or buffing one, or clipping another one. They wouldn't listen and I was so frustrated, physically bleeding, and being talked over the entire time. When i started bleeding I started crying and the lady wouldn't even let me wipe my tears with a tissue. She kept telling me to put my hand in the gel warmer. The end result is horrendous. Every nail is a different shape and size, looks nothing like what I asked for, there's dust all over the top coat, and you can see the old set under the work they did. I am so heavily disappointed with this place, my mom wanted to treat me to get my nails done for my birthday and I haven't been home (here) in 4 years and now I have to find someone else to fix this mess. The salon is also wildly unsanitary. The pedicure tubs had grime on them, the tools they were using were old, and there was a stench of sewage and trash permeating the salon.

Andreina M.

I do NOT recommend this place. After giving them a second chance, I realized that this place is far from being professional . I requested an ombré natural acrylic set . I arrived at 11:30 am ,When the eldest lady at the shop in the entrance started my nails she first placed them crooked , when she clipped the tip of the nail two of them broke from the sides . Instead of replacing the nails she tried to "fix" them . She realized she had another lady waiting and handed me over to the another girl to finish the work. To make the story shorter , that lady then made them thick and didn't replaced the nails . I had to return back to work . They had taken 1.5 hr and since they didn't finish. I left with my nails half way done. I returned after work for them to finish ( 30 min more ) since they had charge me the 70 dollars. And just to conclude they didn't know how to do ombré and left them far from looking what I asked for . One nail broke less than two weeks after ...I tried to give them a second chance bc things happen and they are close to my work and home .. but NEVER again ! Save yourself the money and an unhappy moment.

Sarah K.

My husband and I came across this place right after we left the gym and decided to give it a try! We were walk ins and they were able to see us pretty quickly for mani pedis It was my husbands first time and they were great! Jimmy was very personable and friendly! Nancy did both of our manicures and was very sweet as well. We will be coming back :)

This is the inspo.

I'm very disappointed with how my nails turned out. They were uneven, some were thicker than others, and the shape was inconsistent. The design looked nothing like the reference photo I showed it was supposed to be clean and elegant, but what I got looked messy and rushed. The polish was poorly applied, with streaks and smudges, and some nails weren't even fully covered. It honestly felt like no real effort or skill was put into it, as if someone was just practicing on my hands. What made it worse was being asked for a tip after such a low-quality job. I paid good money expecting professional results, but I walked out feeling scammed. Completely not worth it

It had only been 1 day and a chip off my thumb

I got dip nail & cat eye gel polish on top. I purposefully splurge on dip gel because I find that regular gel chips towards the end. I spent $99 + $20 tip and not even 24 hours later my thumb has a huge chip on it. Four days later now my index also has a chip. I'm pretty disappointed seeing I spent a decent amount of money and again I get dip so it can last until my next appointment. The salon itself is really nice, clean, and friendly and I did have a nice time there. However, I just wanted a basic pedicure and when I was given the menu on pedicures and told them I just wanted the basic $29 one, they were urging me to get the next one up for $39 which I wasn't particularly happy about since I just had clearly stated I just want the most basic one. I ended up getting the $39 anyways which I don't necessarily regret because it was a nice pedicure but I'm not trying to be hassled into spending more money when I'm trying to relax... I've been getting a ton of compliments on my nails and again the salon was pretty nice but I'm disappointed in the durability especially after only one day.

April H.

First time here and not my last. This place is located near my job. I had a last minute invite to a Dodgers game (My favorite team) so I was in dire need to represent as I always do. Nancy is the professional whom took care of my needs and was very gentle and friendly. Great atmosphere, the place is clean and welcoming. I'm very pleased with the outcome. Nancy, you may get new clients from this.

Horrible job look at my left toe! ‍
Mirna V.

I cannot express enough how upset I am for this service. I'll try without a full context of emotions. * even with an appointment I always wait 30 mites * my daughters gem fell off the next day *my pedicure was a pedicure from hell: I'll explain: - the language barrier doesn't help and I am always very understanding but the lady who did my pedicure did not know how to apply the polish, she zig zagged the polish on my toe nail instead of keeping it smooth. And when I try to communicate she bitches me off with "yea yea " *I went home and the clear polish was sticky! It never dried because she used gel polish instead of regular polish! (Could be am honest mistake) BUT *I went back the next day to fix the color and she over CUT my nails super short, and over FILED my toe nails with the electric filer, now my nails are thin as paper and they bend!!! This is NOT OK! NEVER COMING BACK!

Jamie H.

Highly recommend! I am never disappointed. All the ladies are so sweet! I usually see Tammy, she does such an incredible job

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Reviews are mixed. Many highlight friendly and skilled technicians, a welcoming atmosphere, and clean facilities.

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8 years ago

Only place I'll go to get my nails done! Everyone is amazing but especially Amy and Mary!

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7 years ago

Clean , friendly, professional, affordable. I love this place! I highly recommend to everyone.

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Page 4 of 6

Ask the Community - ProfessioNails & Spa

Review Highlights - ProfessioNails & Spa

“Was looking for a good nail tech in the Simi area and Tammy is the best!”

Mentioned in 25 reviews

Read more highlights

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I got a gel pedicure here and it was absolutely amazing! I just moved to Southern California and…read moredid quite a bit of research on which nail salon to try, and I am SO thankful that all of the positive reviews led me to Village Nails and Spa. I truly think I found my new go-to spot on my very first try! From the moment you walk in, the staff is so sweet, welcoming, and kind. The whole atmosphere is calm and relaxing, and I never felt rushed or overwhelmed. I especially appreciated that once I was in my chair, they gave me a laminated sheet with all of the options and upgrades to look through while they started with a simple pedicure. I can get overwhelmed when options are presented verbally really quickly, so having everything written out gave me time to process and choose what I actually wanted without feeling pressured. Such a thoughtful touch! The woman who did my pedicure was incredibly detail-oriented. I had gel on my toes from a previous salon, and she removed it with so much care. If you know what a "ring of fire" is, you know how important this is -- she was extremely gentle and careful with my natural nails, which I really appreciated. Alex was working next to me on another client's manicure and kept checking in on me throughout my appointment in the sweetest way. Everyone was genuinely so kind and attentive. Another thing I was SO excited to discover was their color selection! I've been wanting to try some of the DND colors I've seen all over TikTok, especially the light pink shades like DND 601. At other salons, I could never find the exact DND brand or color number I wanted, so I had gotten used to choosing similar look-alike shades. When I came here and saw that they actually had the exact colors I've been wanting to try, it was such a fun find! They have so many options to choose from. Such a lovely salon, and I already know I'll be coming back! I honestly thought it would take me a few salon trials to find my new favorite spot after moving, but it only took one. I also loved how easy it was to book online and how clearly all of the pricing is listed. 5 stars without a doubt -- thank you, Village Nails and Spa!

I always have such a lovely experience. Tim has been my nail tech for years, and by some miracle we…read moreended up reunited at this salon after I moved. He is truly one of the kindest, sweetest people and always knows exactly what I want, even when I can't fully explain it myself. His attention to detail, talent, and positive energy keep me coming back every time. He's my nail angel soulmate! Alex is equally amazing. He always greets everyone with such warmth and genuine hospitality. From offering beverages to making sure clients feel comfortable and cared for, he creates an environment that feels welcoming rather than rushed. You can tell he truly wants people to have a great experience, not just get through an appointment. His bubbly personality and kindness make every visit better. Andrew is a nail guru and incredibly talented. He does creative and fun nail work, and he's amazing at helping you come up with ideas when you're not sure. What stands out most is how much pride he takes in his work - he pays attention to every detail and genuinely wants the finished product to look amazing, not just for you, but because he holds himself to a high standard. He also has a great sense of humor and is always fun to talk to during appointments. This salon is my fav .. excellent service, beautiful work, and a genuinely positive atmosphere. I always leave feeling taken care of and happy. Thank you for creating such a special place!

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I've never been happier with my nails. It took me a long time to find someone I truly trusted, and…read morethen I found Kenneth. From the very first appointment, I could tell he genuinely cares about his work and his clients. Not only have my nails never looked better, but the designs are always incredible. Kenneth is extremely attentive, takes his time, and makes sure every detail is perfect. He never rushes through an appointment and always checks that I'm happy with the design along the way. One thing I love is that he adds his own little creative flair to each set, which always takes the final look to the next level. Beyond his talent, Kenneth is professional, patient, and passionate about what he does. His attention to detail is unmatched, and the quality of his work speaks for itself. My nails consistently last, look flawless, and receive so many compliments. If you're looking for a nail artist who truly cares about his craft and goes above and beyond for his clients, Kenneth is the one. I honestly can't imagine going to anyone else.

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