I was not impressed by this place at all. Definitely avoid if you are a guy looking for a hair…read moresystem. They took 10+ months to get a proper color match and system ordered. Their suppliers take forever and their process to order produced several units of the completely wrong color. They ignored my complaints every time at the initial cut ins. My concerns were not taken seriously such as being fit with the wrong color, being fit with an inappropriate hair system for my needs, etc. My first consult with them I asked what they did for someone who wants a low density system with an exposed hairline. They told me not to worry about it but when it came time to install the hair, they recommended not having an exposed hairline because they can be "hard to manage". Why wasn't that mentioned at the consultation before I paid? The stylist's seem to avoid wanting to use glue on their systems which is known to be the most realistic hairlines. Even though I complained the system sat too high on my head and looked inappropriate, they insisted on using a clip on system rather than gluing a lace system. Their consultation and recommendations were beyond inappropriate for what I asked for at my consultation and subsequent fittings. The staff has no sense of urgency. They had no problem taking my money but as soon as I paid I had to keep contacting them to see when I would receive my hair. 5 months from payment to first cut-in is longer than any other salon I've ever seen. And it was the wrong color after all of that! For $1,500 I am disappointed in their lack of experience (stylist had less than a year experience doing hair systems) Lack of support for the hair system (I had to ask them how to maintain it, what products to use, how to put it on, etc.) They don't include any glue or tape for the user to use at home. They also don't CUT YOUR HAIR. Yes for $1,500 they don't even cut your own bio hair underneath the hair system. That costs extra. Overall I don't really see any redeeming quality about this place. They genuinely messed up in every part of the experience and made it a terrible experience to have to go through. I'm so glad I was able to find another salon that meets my needs for a third of the cost. Not sure why William Collier can charge 3x as much as other places but not have the basics down yet. Men, look elsewhere for hair solutions.

Excellent! Barry was kind, knowledgeable, and helpful in booking the consultation and providing…read moreresources. Stephanie was welcoming, warm, and explained different options. She gave great and honest suggestions about comfort, timing of custom wigs, and fit. I would recommend William Collier Design to anyone seeking a hair system or wig. Just call them and book a consult. It's so worth it. Plus, they have free parking!

Anton did a custom wig from my daughter's hair before she lost it to chemo. He not only made an…read moreamazing wig that looked so natural and real, people didn't realize it wasn't her "real" hair. He was so kind, compassionate and gentle with her. He has so much experience in this I'd trust him with my own child! Oh wait! I did! Can't recommend him highly enough, you won't be disappointed.

As a cancer patient knowing the inevitable was to happen to my hair, I consulted Kurt and learned…read morequite a bit about what to do and not do. Based on the knowledge that less change is better, when my hair started to fall out I preemptively had it cut off. This is done strategically so the hair ends up in the wig in the same place that it was on my head. This was the best decision I ever made. One day later my wig was ready and one can't tell it is a wig at all. The skill, experience and emotion that goes into building a masterpiece like my wig is amazing. Kurt is kind and empathetic -- I never felt anything but completely relaxed. Kudos for a job well done. Thanks so much for helping me in this "transition." ;-)

Thankful for this beauty supply store. The people are great and the products are working! Thank you…read morefor being in the community!

For the area, this is a good find for black hair care. Coming from southern California, it is easy…read moreto find place like this, but I have had difficulty finding a place for my hair since moving here. I have heard there is more selection in south Seattle, but I live north so this place is perfect for me since its close to home. In the summer I go natural, but in the Seattle fall and winter, a protective style is a must for ya girls sanity. I came in today looking for a lace-front wig. The store is a decent size and most of the wigs are to the right towards the back. While cruising the aisles, I grew disappointed because I noticed that the wigs displayed were not attractive and looked pretty old skool (no lace-fonts). I wasn't feeling anything I saw. I was about to leave when I saw at the front of the store were more wigs and they had what I wanted. I saw about 3 that I was interested in. How it works here is the better wigs are placed high near the ceiling. The owner was very attentive and took down the wig I asked for. I also picked up a couple of bonnets and saw that this store has pretty much, everything I needed. I did a lil happy dance because I knew I would be back. I plan on supporting this store. I like it. Take notice that you cannot just walk into the store. The owner keeps the door locked and she lets you in.

Hands down and unequivocally one of the best hair dressers in the area, if not the best! I've been…read moregoing to Nikkie on and off for over 15 years now and she is amazing. Extremely knowledgeable & educated, highly professional and a master at her craft. From weaving to braiding to coloring and cutting, not to mention her specialty in hair loss and reconstruction. She is exceptionally versatile and can work with all different hair types which is hard to find. She has helped me grow my hair longer than I have ever been able to do with any other hair dresser. If you are new to the area, or just looking for a new hair dresser and don't know where to turn, Nikkie is where you need to go....Seriously!

Nikkie has been doing my hair for about 1 1/2 years now, every other week regularly. Just recently…read moreI had a special event that fell outside of my regularly scheduled appointment and was unable to get into Nikkie so I had to go to another stylist. After that appointment, I realized to a greater extent why I only trust Nikkie to CUT and COLOR my hair. From that appointment my short, trendy hair style was ruined and cut uneven all over my head to the point that I had to wear a hat for a week until I could get back into Nikkie to get it fixed. Nikkie took time and thoroughly cut my hair, and though it had to be cut shorter in order to even out the hair cut, I am back in business now and can style my hair again. I always look fabulous when I leave the shop and my cut, color and style is healthy and attracts the attention of others daily. I learned a hard lesson, but now I know not to let anyone else cut my hair and to wait until I can get into Nikkie no matter the circumstance or situation. You can't go wrong by scheduling an appointment with Nikkie; she really takes the time to know your hair and you as a person. She is very thorough even for the most picky of clients like me and makes sure that your hair not only looks nice but that it is healthy, healthy, healthy. Thank you Nikkie.

Bunny is so helpful and giving of her time. Make an appt and it is a very personal and comfortable…read moreexperience especially for a first time wig wearer.

FABULOUS!!! E found the perfect wig for my mom. Bunny is very helpful. Despite what these other…read morereviews my experience has been very pleasant and yes it is a shop, within a business.

They were amazing & great service ! They understood what I wanted and I recommend coming here good…read morecustomer service wonderful vibe

I went natural to avoid going into Asian owned beauty supply stores and today I had the experience…read morethat i have been trying to avoid. I purchased hair on Sat and asked for the return policy, 3 days for unused products for exchange only. To my surprise, I was told (on tuesday) that i could not exchange one of the items because it had been used. The person told me that I had opened and cut the product and then went and got another one to show me it wasnt in original condition. I stated it was the condition in which it was sold to me bc it had been sitting in my car since sat. He refused my exchange and continued to pull the hair to show me its not in original condition. I hate to say this but I would rather shop on Amazon then go back here. If you do go back, ensure you inspect your purchase bc they sell used product then refuse to do an exchange. I think of the viral tiktok story about Eben hair care. As a Black woman I intentionally try to buy my beauty products from Black owned brands and stores because I know that Asian owned beauty supply stores intentionally target Black women and mistreat them.

I recently discovered this hidden gem and am so glad I did! Since turning 40, I've been putting a…read morelittle more effort into taking better care of myself, and Best Beauty Supply has been a great find. They have a great selection of products, including popular K-beauty favorites like Biodance masks and Medicube, eyelashes, and my favorite find: natural, organic, bee-friendly shampoo bars. I look and feel better and truly appreciate the personal touch from the employees who work here. Great prices, wonderful customer service, and a local business that's absolutely worth supporting. I'll be back soon!

A neighborhood treasure since 1994! The staff always treats everyone with respect. Don't listen to…read morethe haters - this place has a loyal customer base for a reason!

LADIES if you are looking for the confidence boost of a life time take yourself to Azalea at…read moreunbeweavable salon!!! My extensions are so gorgeous it's been soo long since I've looked in the mirror and loved the way my hair looked. Azalea is sooo amazing, professional and very informative! I've never had a stylist actually tell me everything they are doing to my hair In detail to the point of even telling me the science behind it!! Seriously ladies I'm telling you it's 100% worth the money !

Azalea is everything I'd been looking for! I can't even front I didn't know a damn thing about…read moreweaves and wig installs. She walked me through the ins and outs and was very detailed and patient, which is exactly how she installed my wig too! I was so pleased to not have to order a wig online, she had a lot of choices in her store and all the products you need for styling and upkeep, the shampoo and conditioner she sells for the hair smells so good I used it on my own natural hair and loved it! She slayed me out so good for my trip to Texas that even people there didn't notice it was a wig! (Don't mind the pictures, she initially styled it with really nice body waves, but after washing it, I kept it how it was for a messier look)

Very rude over the phone I told her I was coming from bellevue and just asking simple questions and…read moreshe refused to answer and was really rude the first time I called and hung up in my face

Ive been a customer there for about 4 years .. today I went to get my hair braided .. I didnt even…read morebuy my hair until my braider came with me .. i don't know who she was because I never seen her.. but she said "when you come to MY store you need to leave your bag in front" for own it's a coach bag for two I'm a grown woman! She told me to leave my purse in the suite and then shop! I'm so sick of them opening businesses in blk neighborhoods and having discrimination! I could've easily bought my hair some where else and not even purchase anything from that store!! They don't have the products I'm looking for I only come for simple things but this was beyond stereotyping for me!