Although I've been a patient of Dr. Loomis for years, I'm switching providers at the next…read moreopportunity. He seems to have grown more cautious, formulaic, and by the book over the years, and not for the better. In addition, the office seems to have lost whatever customer service edge it formerly had. Example: I got a reminder for an annual checkup, and called in immediately to schedule only to find out the earliest appointment = 5+ weeks out. When I did have to get in sooner recently (due intense out of the blue back spasms), he seemed generally skeptical of my symptoms until I nearly collapsed in his office while attempting to demonstrate my lack of mobility due to my condition. The NA and front desk staff also seem rather nonchalant these days. Thanks for your prior good service, and I hope you pick up your game for the sake of future patients/customers.

I had a great experience here. I needed a check up, and they're one of the only family practices in…read morenorth Tacoma that accepts my insurance. The building is in the proctor neighborhood and the waiting room is very quaint and old school. No TVs or loud music, but a little bookcase full of books (including kids) and a play table for toddlers. Everyone was nice. We didn't wait more than 15 minutes before being brought back to a room. Dr. Loomis was patient, professional and relaxed. I felt like he was taking his time and actually listening to me. He made a few appropriate, helpful recommendations for my health and had good bedside manner. That's all I can ask for. Oh and they offer pelvic exams and Pap tests in office, so I can bundle my next check ups. Super convenient!

I am very disappointed with my care and subsequent charges. I went for a preventative exam to…read moreestablish with a PCP. I had no issues I wished to discuss. She billed my insurance as if I went to discuss migraines because I answered her health history questionnaire. I did no go to discuss my migraines nor did we discuss treatment for them. My final takeaway is to not answer health history forms because just admitting you have a history of something gives them the motivation to bill the visit as if they treated you for the problem. The business office for Fransician has been very difficult to work with as well. I am now 8 months past the date of my visit and I am still needing to fix their billing mistakes. Outside of coding/billing issues, I did not enjoy the care I received. I have seen her twice and I found her to be very pushy about the flu vaccine and I felt like I was being lectured as if I were a child regarding sleep, diet, and exercise. It may be that she is trying to be informative but it was a major turn off for me. I would like for my provider to discuss the things I want to talk about and to respect my decisions without me having to justify them.

I'm a lady in my late 30's that needed a Primary Care Doctor. I don't have any major health issues…read morebut I need the usual, physical, lady parts visit, is-this-mole-ok, can you remove this cyst kind of stuff. I chose Dr. Bright because I liked her name, which is a stupid reason to pick a doctor but researching doctors is hard so there we are. First, she's young- this was the first time I've had a doctor about my age- and it was AWESOME. From my cyst removal to my labs to my physical Dr. Bright was incredibly professional, kind, and just knew her stuff. She's also a great listener. When I say she's a great listener I don't mean "for a doctor" (a miracle in itself) but as a person. If you're looking for a great person to be your doctor who knows her stuff, is kind, and listens to what you need look no further. As for her staff they were all kind, professional, and respectful. I've been in three times so far and encountered 5 different folks that helped with scheduling, medical assistant, etc and they were all great. I especially liked Latanza.

Dr Hillis is our family doctor & we've seen him for several years. He is one of the kindest…read moremedical professionals I've ever met. I struggle with some anxiety regarding doctor visits & Hillis is friendly & has a good sense of humor - definitely helps me feel at ease! He's a good diagnostician and super knowledgeable. Like any good medical provider these days, scheduling can be tight. But they try to work with my family to see us as soon as is possible. I always feel my questions are answered and I get follow up notes emailed to me. He is not condescending at all. For me this is huge! I've seen doctors who make you feel foolish or a nuisance for taking up their time. Hillis and his staff are very sincere in their desire to help. In my experience, the criticisms many people voice are due to high volumes of new patients or the increasingly complicated nature of our healthcare system (frankly I'm not sure why anyone would choose to be a doctor these days...but that's another soapbox for another time) Again, just my opinion. Seven Hills Group is a good fit for my family and I feel very fortunate.

My family and I were patients at Seven Hills Medical Group for many years because of Julie…read moreCunningham. She is an incredible physician who truly cares about her patients and always puts people first. Unfortunately, my experience with the office staff and billing department was often frustrating. It frequently felt like the priority was money rather than patient care. There were multiple occasions where I was unable to see my doctor because the office staff would not take the necessary steps to work with my insurance company to resolve billing issues. Instead of helping me, they refused to do their part and expected me to handle the insurance issues myself. They wanted payment immediately but did not want to do the backend work required to properly process or resolve billing problems. I also experienced repeated overcharging issues. Despite bringing my concerns to the billing office several times, nothing was corrected until I finally left a negative review. Only then did they acknowledge the mistakes and begin refunding my money. I want to be clear that I do not think Dr. Hillis is a bad doctor. My concern is with the overall culture and priorities of the practice. In my experience, patients were often treated more like customers than people. Julie Cunningham recently opened her own practice, Cunningham Family Clinic, and the difference is clear. She genuinely cares about her patients and would never refuse to help someone simply because they are struggling financially. She treats people with compassion, dignity, and respect, and that is why my family will continue following her for our care.

One would think after getting my MRI results, with several medical problems, the good doctor would…read morehelp. Dr. Hawkins reviewed my results, got up, and said I cant help you! Great, off to find another doctor. This guy and his nurse are the worst. I think he was in over his head with my health care. He is close to retiring one would hope, stay far away from this practice.

I've had MS since 2018. I was on my 5th neurologist by 2019 and very frustrated. I was referred to…read moreDr. Owen Miller at The Holistic Health Clinic by a friend's relative who worked for Dr. Owen Miller for 12 years. I was under Dr. Owen Miller's excellent care from 2019 until his retirement in 2025. I knew I had to continue care under his daughter, Dr. Julia Miller at THHC. Dr Julia is extremely knowledgeable about holistic medicine and is a good communicator. She has helped me tremendously through holistic medicine and supplements (in-house dispensary) with this chronic debilitating disease. I'm glad I'm under her care and I would highly recommend Dr. Julia and THHC.

i have been calling this clinic since march 8th! and the clinic director julia miller doesnt even…read morehave the common decency to call me back. i started having side effects from the improper pharmaceutical medication i should have not been prescribed for sub clinical hyperthyroidism. in addition the herbal medication directly on the bottle says not to be taken for enlarged thyroid but this "clinic" " director" says i was prescribed correctly?? i tell you i am yelling louder in this review than i would dare have yelled in her office as the office is small enough to throw a penny in either direction and hit an office so if she heard me out there "frustrating" her receptionist she should have crawled out from her desk and came to help. i was kind and respectful in that office to the point that i actually removed myself from in front of the receptionist so that she could concentrate and do her job. furthermore even after knowing that the wrong patient file was printed for me did i walk up, grab it and hold it at ransom until miss julia came and found the time in between her jammed packed schedule to collect it??!! no i didnt because none of this is the receptionist fault and i care more for her job than her own employer!! please remove dr erickson from your patient portal as i should not be getting any messages from her. she left your clinic and i can now see why! i spent 10 minutes with her and the other 3o minutes were with your brand new medical assistant who didnt even know your program software and had to keep asking for help while letting me know it was her first day! unbelievable!!!!!

Promptness Courteous…read moreStaff Accurate Diagnosis Bedside Manner Spends Time with Me

The address has changed to 1112 Sixth Ave suite 205…read more This place is awesome in regard to care. I loved the care here that I now have my family going here. This place is much nicer and more fancy. Honestly the front desk staff are excellent in person and over the phone. The doctors nurses and practitioners are great too. I have zero complaints. Each of us are treated with high standard of care. They are on your team and help you make decision in regard to your health. I am glad my husband and I plus my youngest son can use the clinic with confidence in our care. We have staff here who go beyond to help us. Our son has special needs and it brings me joy to find a doctor for him that cares. And today I was in tears of joy knowing that he will be cared for. All of us highly recommend this place. There is someone here who will help you or direct you with a smile or a warm kind voice on the phone. They deserve a nice looking office. Rooms are kind of comfy too for a doctor visit. One room today looks so good I probably would take a nap while I wait for doctor. Seriously thanks Multicare Tacoma Family Medicine!

Please be careful when you come here. I had an amazing Doctor named Dr Karin. I found out she…read moreunfortunately has to move to another state. When my normal doctor did not come in a nurse practioner I believe her name was Morgan, she shut down all my medications saying she does not "believe" in them. While I respect her personal opinions, I never asked or made an appointment with her. I have medications I have been taking for over 20 years for adhd. Now when I expect my refill I see she has declined them. I have been coming here for years and now have to find a new doctor. Something that took a few minutes out her day has ruined my whole week and I've had to take time off work. What happened was unacceptable. Be careful about getting a nurse instead of a doctor because they sometimes will try and shame you for taking medicine and they prefer the natural approach. This has been a terrible experiencd experience

Dr. Torres is the best Doctor I've ever had. She is warm, very kind and truly cares about my…read morehealth. Unfortunately, she has moved on from the VA where I get my care. I will miss her!!

I saw Dr Torres today as a new patient. For the first time in a very long time I felt like a…read moreprovider took the time to listen to me and address my concerns as a patient. She is kind, professional and up to date with current medical information. I would highly recommend Dr Torres to friends and family.

I am super happy with the care here. I see Kris Orlowski, ARNP for primary care (her name was…read moreformerly Chatman) and she is fantastic. My concerns are heard, she's a careful practitioner, and she has taken really good care of me resolving several health issues I had. The staff is super nice and I've never had an easier time getting appointments in this town. It's a very welcoming environment. Also, the care and concern shown for my health here has made me feel the most "seen" I have ever felt as a middle-aged woman seeking medical treatment. By far. I feel like I can't emphasize this enough. It is hard as a woman to get medical treatment providers to take certain health issues seriously and often they just tell you to "lose weight". That has NEVER happened here. And ARNP Orlowski's thoughtful and accurate treatment incidentally helped me lose weight by addressing my health in other ways, haha. But any extra weight wasn't the issue and it hardly ever is. To easily set an appointment, sometimes I do leave a message and I have always received a prompt call back to set the appointment. It's faster than sitting on hold with Multicare and they've never canceled on me - my last PCP (at a Multicare clinic) canceled three appointments in a row, which was why I went looking for a new care provider.

It would help if they returned calls. Think about it, when waiting for important test results, do…read moreyou really want to have to call repeatedly and leave a message only to have someone get back to you weeks later?