My mom recommended Dr Schneller to me when my daughter was born, he is such a great doctor and he…read moreactually cares about his patients and the parents. He answers questions that maybe a parent wouldn't think to ask. He doesn't judge parents for not knowing some things unlike our first pediatrician. He is very thorough with the information he gives and any questions you might have. The nurses and office staff are also very nice and very helpful. If you need an appointment sooner than scheduled they almost always have same day or next day appointments available. I would absolutely recommend this office to anyone!

I'm so mixed, when it comes to writing this review. I have three sons that have been seeing Dr…read more Schneller since they were infants. It's been 14 years now!! Ideally, I would rate the doctor and the office separately. Dr. Schneller gets 5 stars. He is kind, and pleasant. My kids enjoy him, as he is playful with them, but also takes the time to teach them something about themselves. Tatiana and Kathleen are also great. I am knocking the overall rating quite a bit because of the wait time! I rarely get out of here in less than 1.5 hours. You wait quite a bit in the waiting room, only to be assigned to a room to wait some more. When you finally get to see Dr. Schneller, it's worthwhile, but I get frustrated during the process. We always have a lot going in our lives, and I find the wait times are becoming a deterrent. Any good peds in the area? Let me know, please!

I have been going to Dr Douglas Louie ever sense he took over for Dr Chan, a long tome ago…read more He has always listened to my complaints & concerns, never rushed me and shown empathy. He is knowledable and smart. If he can't figure it out he has sent me to a specialist. And I am 78, so visits can sometimes be often. I trust his care. His staff is always pleasant.

Been taking my mother to Dr. Douglas Louie, and I feel a little guilty. I'd give zero stars if Yelp…read moreallowed. He's terrible. His premises are cluttered and dirty. The last visit, the bp cuff went on over her clothes, fell down to her elbow, and he reported the "reading" as "pretty good." He probably would have killed her by now, if she wasn't as healthy as a horse. I only need him to write maintenance prescriptions for her. She's been on the same stuff for years (before she started with him). Don't go to him if you have serious issues.

We definitely made the right choice to take our infant with a fever to this emergency room. I'm a…read moremedical provider myself, so I am very picky about the care my children receive. Triage was appropriate and our infant was taken back within 25 minutes of arriving at the door at 1 am. The triage nurse was floating and we were there during a shift change but they ensured that the continuity of care was maintained with no lapse in attention to details. Our doctor was AMAZING- not only a pediatrician but has completed a fellowship in pediatric emergency medicine. I trusted her completely. At discharge she took her time to fully explain our child's lab results and how to proceed after we left the ER. Clean and welcoming facility. I wish valet parking was 24 hrs a day because the area is sketchy and I opted to have my husband drop me off in lieu of parking in the garage, which I recognize is a luxury to have two parents available for this.

I have conflicting feelings about Union Ave Peds. Ultimately, we are looking around for another doc…read morebefore our third is born in 6ish weeks just because I've felt the bad experiences have outweighed the good. A little background: we tend to follow a more holistic approach to health. My husband and I see a naturopath as our primary care provider. We prefer to treat the root of issues rather than the symptoms. We tend to shy away from antibiotics unless ABSOLUTELY necessary (and certainly, there is a time and place for them), and we follow a different vaccination schedule than what is recommended by the state. Here's the good... The classes are great for first time parents. We attended them until the 1 year mark with our first and then life got busy, we had another baby, and it just didn't work with our schedules anymore. But we learned a ton in those first ones! It was nice to know that my baby wasn't crazy or I wasn't the only one experiencing certain challenges. It was nice to meet other parents with kids the same age. Dr. Charbonnel is our favorite doc by far. He has a sense of humor and tends to be a little more relaxed and not so close-minded to various ways of parenting or views on health care. He's always been great with my girls. The nurses there are all great, especially the ones in the well-child clinic. I really love those guys (both the women and the guy that works there). Great with kids, and they've gotten to know me and know that I don't do the vaccinations as the state recommends, so they just ask me which ones or if I'll be getting any that day and don't make a big deal. The bad... I've had some unpleasant experiences with 2 of the doctors and 1 one of the ARNPs. Dr Moore is not my favorite. We had 2 really unpleasant experiences with her (too long to go into here). Dr Cain also left a sour taste in our mouths after he stuck his whole pinky finger up my 4 month old daughters rectum and insisted it didn't hurt as she screamed and turned purple. And Patricia Hoppa has been on my "no see" list after she decided to correct my parenting without being asked when I was in the middle of disciplining/correcting my own child. Not cool. Also heard some circumcision horror stories from parents in our newborn classes who switched docs because of it, and we're having a boy this time, so that's affected our decision to switch. All in all, I feel like the docs and ANRPs tend to take the approach that parents are idiots who need to be educated in the correct ways, and their opinions and views are fact and the only way. Most of them aren't real open to other approaches, so as a mom who leans toward natural options and treatments, it's not the right place for us.

UP Pediatrics has cared for my children for over 7 years, and I've had no complaints until recent…read moreyears. Since having my youngest (now 1), I've chosen a more holistic approach with no vaccines, and the difference in their care has become painfully obvious. I thought this clinic was a safe space for my family, but Dr. Ludke's response to my questions about different health options was, 'Everyone's on TikTok and thinks they're doctors.' I felt condemned, not helped. They do say they're vaccine-friendly and recommend others who aren't to go elsewhere. Given our long history, I expected more understanding. It's all business, no love.

DON'T WASTE YOUR PRECIOUS TIME BECAUSE THEY DO NOT CARE AT ALL!!!…read more This pediatric clinic is NOT so FRIENDLY. It is way too difficult to make an appointment. Specially, if you are a new patient, the receptionist or the staff that answer the phone are NOT FRIENDLY, but rather, they are condescending the way they talk to the customers or parents of the patient the INTAKE COORDINATOR is also CONDESCENDING the way she talked to me and will NOT return your call even though you leave dozen of voicemails to her. I would recommend finding a different pediatric clinic for your children. UPDATE: The office Manager called me to address my concerns. I stated my experience and my complaint and she told me that they CANNOT ACCEPT US BECAUSE I AM NOT HAPPY WITH THE SERVICE THEIR FRONT OFFICE and INTAKE COORDINATOR PROVIDE. She mentioned that it is better for me to just find a different pediatric clinic for my kids.

I cannot say enough wonderful things about Dr. Nickel and his entire team. From the very beginning,…read moreDr. Nickel was an incredible communicator--personable, kind, and always willing to answer every single question I had. He made me feel comfortable and confident throughout my pregnancy, which is something I am beyond grateful for. When it came time for delivery, my baby had other plans and I ended up needing a C-section. Thankfully, Dr. Nickel had already taken the time to explain everything to me beforehand so that when the moment came, it wasn't scary or rushed. Because of his preparation and clear communication, my C-section went smoothly and I truly could not have asked for a better experience. Leading up to delivery & after delivery I appreciated his check ins, it was nice to see a friendly face around! The nurses and staff at his practice are also absolutely outstanding. They were so kind, attentive, and just wonderful to be around--it really makes all the difference. Nurses and doctors can truly make or break your experience, and I feel so lucky to have had such an amazing team by my side. Truly one of the best. I couldn't have asked for anything more. Dr. Nickel and the nurses made what could have been a stressful situation into something positive and reassuring, and I will always be thankful for the outstanding care I received. I would recommend him to anyone!

Dr. Nickel and his staff were recommended to me from my sister and countless coworkers. He is the…read moreBEST! His office is on time, friendly, inviting, and up to date. They were very comforting when something went wrong. I simply will not go anywhere else.

Families please be aware when taking your children for a well child check, Multicare will bill you…read more$125.00 for discussing the well child survey, they ask you to fill out. This discussion falls outside the covered well child check, preventative care, that insurance covers. This billing practice seems deceptive. Doctors and staff are great! Billing department and Multicare are horrible. Please review fraud cases against Multicare billing.

I was supposed to have my first appointment today for my child. I made the appointment three months…read moreago. They called today and left me a message saying that they had questions about the appointment. I called them back and it took about 30 minutes to actually have a human speak to me. Then they told me they should never have made the appointment for me because they aren't accepting new patients. Now I'm back to square one trying to find care for my son. What a loser place!

I did not even get to see a doctor. I got a nurse practitioner who was extremely rude. She quickly…read moreinformed me that it was "not her job to find out what is causing the symptoms". She let me know that she sees a lot of people and doesn't have the time to find out what my symptoms are from. She did not perform an exam or ask me hardly any questions. She couldn't have cared less and was extremely condescending. It's heartbreaking to be in so much pain and pay for that type of experience. I was in the room for under 5 minutes proscribed something that she changed several times and sent on my way to figure it out.

Dr. Kim is amazing. I first saw him on 3-26-15 first time for a follow up from the ER for a back…read moreissue. When he first came in the room he knew there was something major wrong with my back. Dr. Kim and his nurse got me in for a same day MRI and then called me the next morning at 9am and got me in to see a surgeon the same day. Turned out I need emergency back surgery had it not been for Dr Kim I would have more permanent damage than I already do. Since the ER told me it was nothing. So thank you to Dr Kim and his staff

My 3 year old and newborn have received great care here. I appreciate that the doctor isn't on his…read morecomputer while seeing us. He is face to face. Sure there's less notes online but there also isn't a screen dominating our interaction. He has a sweet routine while doing the well child exam that engages my son. They have been able to get us in really quickly too if we have a concern. This is a real plus. I appreciate that they also have a lab in house for blood tests and whatnot.

I've been coming here since my baby was only a few days old. Absolutely love the staff here, they…read moreare amazing and very personable. They treat you with care and hear your every concern. I remember when my baby was sick and I was a nervous wreck, called them up and they got me in the next day. If you're in Tacoma + have kids this should be your pediatrician for sure!