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Hawkins Richard MD

1.0 (1 review)

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10 years ago

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Niraj Patel, MD, FACS

Niraj Patel, MD, FACS

4.8(38 reviews)
0.2 mi

I am a nurse practitioner myself and did a lot of research before deciding upon Visian lens surgery…read moreas I was not a candidate for less invasive procedures. I wanted to make sure the surgeon I visited had a breath of experience and training. After the experience I can truly saw I was impressed from my initial consult all the way through surgery and after. Dr Patel does fantastic work he is great at communicating, has a wonderful bedside manner and an amazing team of support staff. I wake up daily amazed that I can now read the clock across the room without glasses or contacts! I was so impressed with the operation aspect of the business, the entire staff is friendly, communicative, professional and values your time, investment and confidentiality.

I saw Dr Niraj Patel at Pacific Northwest Eye Associates for correction of cataracts. At that…read morefirst consultation, after the exam and the doctor's assessment, I started to ask a question when Dr Patel interrupted me saying: "I've only done about 20,000 of these. But go ahead, ask your question." As if I was offending him by having concerns. As if by asking questions I was somehow challenging his expertise, rather than acknowledging it. As if this wasn't exactly the right time and place to ask questions. A bit shocked by his dismissive comment, i initially thought I should simply leave and find a different doctor. Then I thought about the weeks I had to wait just to get this appointment, and starting that process all over again, and I swallowed my pride and simply responded, "No, never-mind." But I also knew then that I would eventually write a review in which I told prospective patients this story, in case anyone preferred not to be disregarded in this way. To be fair, I am pleased with the results of my surgery. I had researched Dr Patel and never doubted his skills. But I was offended by his manner at that initial consult and believe that patients deserve to be treated better.

Rainier Orthopedic Institute - ROI Staff

Rainier Orthopedic Institute

3.0(69 reviews)
10.9 mi

At the end of April I broke my hand and was referred to Rainier Orthopedic Institute to determine…read moreif I needed surgery or not and for a treatment plan. Since then I've been in twice and I've had a great experience! The office staff I've encountered has always been nice. Wait times have never been rough for me, both in the lobby to be taken back and then when needing to get x-rays. I have been seeing Dr. Kevin D. He's been really personable and kind throughout my experience! Overall this has been a great office to help me throughout the healing journey for my hand.

I don't usually write reviews for medical places unless something really stands out, but Rainier…read moreOrthopedic Institute genuinely impressed me. They saw my brother for a broken femur, which is obviously not a small thing, and from the moment we were there, the care felt different. The provider who saw him took her time, didn't rush through anything, and actually answered all of our questions in a way that made sense. You could tell she cared, not just about the injury, but about him as a person going through it. Same goes for her medical assistant. Super kind, attentive, and just easy to talk to. It didn't feel cold or clinical the way some places do. It felt like they actually wanted to make sure we understood everything and felt supported. Honestly, after seeing how they handled his care, I've been seriously considering switching my own care over to them. That says a lot coming from someone who's pretty particular about where I go. If you're dealing with anything orthopedic-related and want a team that actually listens and treats you like a human, I would absolutely recommend them.

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Hawkins Richard MD - internalmed - Updated May 2026

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