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    Proctor Heating & Air

    5.0 (1 review)

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    1 year ago

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    Comfort Tech Heating & Air Conditioning - Tabitha supervising.

    Comfort Tech Heating & Air Conditioning

    (10 reviews)

    I continue to be humbled with the outstanding service I receive. Always take care of me. I normally…read moreschedule my service (Highly Recommend their yearly contract---reasonable and pays for itself). I travel a great deal. Walked into a functioning cool house. Did some errands----came back to a sauna. Called this morning letting them know that I have to leave in the morning. I look up and Mr. Tyler is on my fence line ready to look at the issue. One of the important "what you call its" decided to stop working (it provides lubricant and stuff). Very simple and quick replacement part. Did a system check---all is good. I will not be in the doghouse. I deeply appreciate the hard work, years of consistent service and kindness from everyone at Comfort Tech. Fyi...Steve is enjoying a well-earned golfing vacation this week. Tyler got him hooked. Fair winds.

    The technician Steve is highly rude and unprofessional. He thinks it is okay to yell and scream at…read morecustomers and then turn around and act like he didn't after being confronted about it. Just because Steve could not get the job done correctly he took his anger out on innocent customers that were not once rude to him. As a business owner myself, I would NEVER speak to a customer like he has nor would I allow any of my employees to. Steve has a lot of anger issues he needs to deal with before stepping into another home. I am leaving this review in hopes that customers will go do business with anyone else that values them and their feelings.. because this place clearly does not.

    B & H Heating and Air Conditioning

    B & H Heating and Air Conditioning

    (2 reviews)

    UPDATE: After the…read moreinitial delay with being able to get an estimate and have the work started, we were finally able to get the work completed. I am pleased with the quality of work and friendliness of the staff, and I would plan to use B & H again in the future for any further HVAC needs! Original Review: I'm currently undergoing a restoration project and needed an HVAC company to hopefully move a vent that we believe was the cause of some damage to our bathroom floor. I contacted a local contractor I used for other work who kindly recommended B&H for any HVAC needs. I first contacted B&H 21May and was able to schedule someone to come out and look at things 23May. The service tech that came out, who arrived promptly, was able to look at the project and even help identify another issue that I was experiencing with our HVAC system. They told me that the office should contact me later that day or the day following with an estimate for the work, which is required to initiate installation/repairs. I hadn't heard anything the following day (24May) and decided to call to see if there was any mix up with my email or contact info. The office staff had all of my information correct and told me that they would notify the estimator that I was still seeking an estimate for the work. The following Tuesday (28May) I still hadn't received an estimate, and called that afternoon. The office staff notified me that the estimator had an emergency and was out of office the latter end of the previous week and was out of office the remainder of the day, but that they would again notify the estimator that I was still seeking the estimate for this work. Today (31May) I still had not received an estimate. I called again, the office staff was aware of the estimate that I was still looking to receive, and forwarded me to the voicemail of the estimator, who I left a message for. I don't enjoy writing a negative review, and I'm hoping that I will have the opportunity to update this review with a better score. I'm understanding that emergencies come up and things can get delayed, but at this point I'm entirely dissatisfied that it has taken more than 6 business days to receive an estimate. This work is preventing me from completing the restoration work that is ongoing, where we have half our bathroom floor removed. I'm enthusiastic to use B&H as it's a local company and came recommended to me from a trusted source, but I have really been let down, specifically from their own claims of fast and prompt service. Please make this right B&H, I mostly would just like to get our house back in order, and this is starting to take way too long.

    One of the worst things in the world is being cold in your own home. On a tight budget our family…read moreof six were in that exact spot. We called Brandon and he was extremely prompt and sympathetic to our situation. He and the technician were thorough and professional. The final bill to fix the problem was shockingly low. We now have the best heat this house has ever seen. I will be a lifelong customer of B & H Heating.

    Eanes Heating & Air Conditioning - Eanes crew using my yard while they service my neighbor's HVAC

    Eanes Heating & Air Conditioning

    (115 reviews)

    We just had to get a whole new heat pump in the middle of a snowstorm. Thank you to Eanes Heating…read moreand Air for coming out even with several inches of snow in our yard and getting it done. They were great from start to finish. I would highly recommend them to everyone.

    0 Stars!!!!…read more Dishonest Pricing & No Service for $89 "Diagnostic" Date of Experience: October 12, 2025 Service Requested: Electrical Diagnostic I am writing this negative review due to misleading pricing and a complete lack of service from Eanes Heating Cooling Plumbing and Electrical. I called on 10/8/25, requesting an electrical diagnostic on my washer/dryer outlet to verify the voltage for the LG manufacturer. I was quoted the price of $89 for the diagnostic--a price confirmed twice. The technician, "Chris," arrived on 10/12/25 (after a reschedule). Without touching or testing anything, he immediately demanded an additional $200 fee, claiming the initial $89 only covered his trip and not the actual diagnostic--a clear bait-and-switch. I requested he at least document the outlet's wattage on the receipt so I could relay the information to LG, but he failed to do so. I called customer support and was transferred to "Kayla" in dispatch, who confirmed the potential for a $200 detailed diagnostic fee but could not logically explain how it was determined without the technician inspecting the unit. When I questioned this, she became unhelpful, displayed an attitude, and simply stated she could call the technician and cancel the job. He was already on site. I paid $89 for absolutely no electrical service or useful information. This company is dishonest about its upfront pricing. Do not use Eanes.

    Proctor Heating & Air - hvac - Updated May 2026

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