We saw a cockroach and I freaked! Normal reaction. We called ProCraft to have them come out and check for a problem. Over the phone he asked a bunch of questions and discovered that it was a type of roach that comes through the sewer, will not infest the house, and cannot be prevented. Did not try to get us to do anything unnecessary in order to make a buck. If we ever have a real problem, this will be the first place I call. read more

I had called numerous places to get quotes on tenting for termites before darrin came out and gave us our quote. Not only did the price blow all of the others out of the water so did the warranty. He was so professional and polite and we couldn't be happier with the job done. Thank you Procraft your whole staff was amazing from beginning to end. read more

I thought I had a mouse or rat invasion in the house and garage. I called Mike who came out to check out the situation. He did an amazingly thorough job. I am a biologist, and I swear, Mike has better skills at tracking animals than many field ecologists. He gave me lots of good, free advice, and I trusted his opinion. This company was recommended to me, and I highly recommend them to you! read more

Bought our house maybe 10 years ago and it's always had ants and spiders, more so as the weather would change. Finally fed up with the Ants so we called Mike and he walked us through the process and rates. We went with the one time deal and are glad we called. We have not seen (knock on wood) one ant since he sprayed. To us that is beyond amazing. Thank you Mike for your service and professionalism. read more

I went with Procraft over 5 years ago after I witnessed my old pest control company say they went to my house and serviced it, but I proved them liars with video surveillance. I thankfully found Procraft. Mike and Darren are genuine people, service is great and the price is spot on. ANT CONTROL: Every once in a while, especially around Summer and pool parties, I will notice ants near the rim of my pool. (in between regular services) All I have to do is call Mike and Darren shows up within 24 hrs, sometimes the same day, to make sure the ants are long gone before guests show up. I plan on being with this family company for a long time. TERMITES: Recently, my daughter bought a house that needed tenting. Was given a quote of $3000 through the escrow co. I called Mike. First he jokingly yelled at me for allowing an unknown company to inspect for termites, and then told me the $3000 was outrageous. (I don't know why I didn't think of calling Mike in the 1st place... stupid me) Darren came out to the house and gave me a written quote. 3 days later, the house was tented, no issues, quick and easy.. oh yeah, it was only $998.... You won't find a more honest, polite, professional company than Procraft. read more

Called Mike late one weekday and he came out within a couple of hours. This served to placate my wife who for some reason objects to the presence of rats in our kitchen. Mike was very helpful and reassuring. Answered any and all questions. Placed traps that were effective in removing our "visitor," and went around the house sealing it off from further visitations. He also analyzed our home and pointed out pests that I didn't even know were there (including black widows on the lawn chair my wife reads in). He sprayed for pests and I haven't seen any of the usual bugs that usually hang around. He even removed cobwebs from our eaves. I think the cost of his services were well worth the cost and lower than the average. I have asked Mike to service our house on a regular basis (I want to stay married after 36 years), and can recommend him wholeheartedly. By the way, for those who are uncomfortable around service workers I can only describe his demeanor and dress as........Boy Scout. read more

I had ProCraft, Antimite, and Orkin coming for termite inspection and quote. After reviewing all their offers, I picked ProCraft because I felt Mike, the owner, would be the most suitable to all the needs and services I'm looking for. Here are some of the pluses. The service provided was for subterranean termites, carpet beetles, and regular pest control/prevention. - came the same day I called for an inspection - big impression made on attentiveness, thoroughness, and professionalism during inspections. - able to negotiate terms of service - respond to emails and calls within reasonable time - comes within a specific window of time he provided and calls you about 30 minutes before he's coming - as owner, checked all his employees' work after they complete the job, which is very important - thorough knowledge and answering of all the bug questions - has that footie to his shoes to not dirty my carpet, just a bonus The job was completed yesterday. So too soon to tell if termites are completely eradicated, which is the most important thing. But will update if something goes wrong. read more

I love there service , Daren o brian is the man , they are so affordable and give us the best service ... two thumbs way up i highly recommend them to all my friends and family read more

Again, there's a reason why I use ProCraft. Big fan of how professional and affordable they are. I HATE ants and all bugs. They not only treat you with honesty, but also really know their bugs. I've dealt with such dishonest contractors that do everything from selling you on their "guarantee" and "forget" to tell you about their "exceptions" to someone actually showing up with Raid and store bought ant traps! To experience actual honesty and hard work is gold in itself. Kudos to this company! read more

Danny came over to our place yesterday to help us with spider control. He was extremely courteous, friendly and answered the many questions I had about spiders. He was very patient and went above and beyond my expectations. ProCraft obviously cares about customer service! Hopefully, I'll begin to see less spiders around the house - creepy! read more

Procraft is AWESOME like the 5-star rating says. Mike (who I think is the owner) really is as good as it gets. A month ago, I discovered termites in a closet when I ripped off the molding (was reflooring). I called 3 pest control companies. The first guy came out and told me I had to get my house tented and do drilling to kill the termites underground. He came to this conclusion without even doing an inspection! Procraft (Mike) came out next. First off, he had great manners offering to use a bootie before coming into the house. He looked in the closet and told me they were subterranean termites and he needed to do some drilling. He did a very thorough inspection and found more signs of subterranean termites in my garage that I never noticed. He cut open a mud tube and showed me the live termites walking around inside. He said that I didn't need to tent the house since these live underground (thank goodness!) and gave me a great price on the drilling (much cheaper than the first company). The wonderful thing about Mike is that he explains everything in detail. I told him that I saw a bunch of termites flying around right outside my garage and he asked what color they were and said "Yup, subterranean." I could have wasted a lot of money tenting the house had I gone with the first company.... not to mention all the trouble of moving out for a few days! So a few days after we get the estimate, Mike and another worker show up, do their drilling job. A few days later, I cut open the mud tubes and there wasn't a single termite anywhere to be found. I immediately signed up for his quarterly pest control service as well before he left. So it's been a month, and today I noticed a wasp flying in and out of my garage. Worried, I called Mike. He told me he was in the area and came over within an hour. He found the nest before I even pointed it out to him, said "that's a mud dauber nest," explained they were rarely aggressive and are helpful in that they eat the nearby spiders. Mike took care of the nest, no charge. True customer service at its best. I cannot recommend Procraft (Mike) enough. If you've got a pest problem, give him a call! read more

Mike is great! Very professional and thorough is his work. We've used him several times for a variety of major pests; and he's always gotten the job done on the first visit. Highly recommended! read more

Mike and his crew are trustworthy and professional. I have been using them for years now and I highly recommend them for their awesome service. They have always been polite and respectful to me and family. Keep up the good work guys. read more

Ants here, ants gone, period! This was some amazing results we received with this company. I called Darren and explained the problem we had with out "ant invasion" and he was out the same day and within a few hours. To my surprise, we had both guys from this business show up to tackle our ant problem. Mike & Darren were very professional and straight forward with explaining the process. Mike told me we should see results within a day or two and he did not lie. The very next day, we did not see ANY ants whatsoever! It has been over a week now and we are very satisfied. Thanks guys for a professional service as you are our pest control guys from now on. Satisfied!!! read more

Mike (Owner) is the best! Very Personable and Knowledgeable. Had a rat problem in the attic quickly set up traps and found all possible entrances and fixed them. His pricing was very reasonable, what you should be paying. My original estimate for the same work from another company was $2200! Mike did it for less than 1/5 the price. Lets just say Mike has a customer for life!Also, he was always responsive to questions and call. Even offered to come back free of charge if We heard anything else. read more

As soon as the weather warmed up the ants started coming out! We tried bait traps and would spray every trail we found but they kept showing up. I called ProCraft and was given an appointment window of 4-6pm. Patrick was our technician and he provided great service. He called 30 mins before 4pm to let us know he was on the way and was right on time. Payment was quick and easy. He not only sprayed the property but also informed us about some factors that were contributing to the ant problem (dry lawn, thick layer of woodchips, layer of leaves etc) good to know! The one time service includes a 30 day warrenty and is well worth the price. Thanks for the excellent service. read more

This review is overdue. My husband and I moved into my moms house back in September and the previous tenants had left it INFESTED with roaches. We truly thought it was a complete loss. Pro craft provided me with peace of mind since the initial call. They came out almost immediately and it's now been about six months and I have not seen a single roach. Thank you procraft!!!!! read more

Excellent service. I called on a Friday and they sent someone over on Monday. He did an excellent job of explaining what he was looking for and why some of our damage was not termites. He explained the difference between termite poop and cricket poop! Found out we didn't have termites after all and did not hard sell us for any other services. Will definitely use ProCraft when we need them in the future. Excellent customer service and friendly technician. Thank you, ProCraft! It's hard to find good service like this anymore. read more

Called for a termite inspection. Mike arrived on time and was very professional. I was very happy with manner in which he conducted the termite inspection. read more

My family has been using Procraft pest control for about 3 years now to keep the insects and spiders out. I have met with Daren and Patric from Procraft on different occasions for service never being disappointed at all with the quality of work they do for a very reasonable price compared to the other guys out there. For sure we will be using Procraft for a long time to come so I would highly recommend you give them a try. read more

I have been using these guys for years, I think even when Mike was just establishing his great ratings on Yelp. Outstanding guys, the whole team has been great and always a pleasure to talk to whenever they come out each quarter. I never get any bugs in the house until about the time after my 3 months is up, then I know that they need to come out again. read more

Super trustworthy. I thought perhaps I had a termite problem but I did not understand what I was seeing. Frankly I dreaded calling a termite inspector as they do the hard sell and I just don't know that I can trust them. Darren did a thorough inspection and my home had a clean bill of health. He was excellent. Very friendly, very professional. If I went with Terminix of some chain they would have tried like hell to get some money from me. That's why I like small local companies. I was so happy...but most happy that they didn't take advantage of my lack of knowledge. I can assure you I will refer them business. read more

As much as I use Yelp, I have never ever posted a review. Until now..... My parents introduced me to Mike F and Pro-Craft when the company originally started. Mike truly understands what customer service is and prides himself on running a friendly, service-oriented business. Whenever I am around during a service, I follow Mike around the property. He is constantly feeding me fun facts and information about pests, spiders, and all the other critters that make their way into our lives throughout the years. If its not the pests, we chat about everyday life; family, school, and the local community. As a 34 year old with a wife and 3 kids, I like to know who is visiting my home. Mike is very personable and trust worthy, as is the rest of the team. And if you aren't a big talker, no problem, Mike will just go about his business! So either way, it's win win. So, from someone who doesn't have the time or energy to post reviews, note that this company comes very highly regarded. read more

I've been using ProCraft for the last few years now. Mike's a very friendly guy, professional and just a straightforward person. Because I've been using his services for some time, I've asked him to not schedule with me via phone/email and to just swing by my house every quarter to perform the routine pest control. He swings by quarterly as agreed and my house has been pest free since. All around, I believe that you'll find ProCraft's service level to be excellent and at a fair price. read more

I called at 3pm and Mike was at my house at 5pm. He took the time to go over all the entry points where critters where getting in the house. He then went back to his office to get special traps and set them that night. He was EXTREMELY knowledgable and very kind and considerate of myself and the children. He has since been back twice in a matter of a week to check on things...I highly recommend his services. You can tell not only is he great at what he does, but he is also a very good person. Can't say enough good about him and his services. read more

Mike knows his bugs and how to keep them out of my house. If you're looking for a good exterminator that will do a thorough job... call up Mike at ProCraft. He did such a good job getting rid of my ants and Indian meal moths, so i used his services for drywood termite fumigation and subterranean termite treatment. Great professional fume crew and Mike is full of laughs. Good guy. read more

I am probably not creative enough to write a knockout review that would add more than what previous yelpers have said about the company. But I will definitely try, because the team at ProCraft truly deserve it. I found the company through yelp when we discovered subterranean termites in our home. Out of all other companies that visited us, Mike, Daren, and the rest of the team were the most caring and knowledgeable termite busters we met. It was almost like inviting your funniest friends over to your place -- except these destroy termites and any other pests they may find lurking on your property. My family and I are very satisfied with the treatments. Any areas that required drilling were patched up afterwards, and there was no mess left behind. read more

Excellent customer service & pest control! Before using ProCraft our home was infested with Black Widow Spiders. Myself being "arachnophobic" it was like living in a nightmare. Thankfully ProCraft got rid of the Black Widows and all the other creepy crawlers. They have truly saved the day! I would recommend ProCraft to anyone with pest problems. Their professionalism and service is truly five stars. read more

Called Mike and told him about my wasp net above my door. He told me how to handle it myself and save some money. If I EVER get a pest problem, he will be the one I call. Talk about an honest person who is caring about his customers. read more

All the positive comments are accurate. Every step, from the first phone call to the actual needed treatment was professionally done. The cost was very competitive. I am very happy with the entire process. read more

Darren has been spraying our condo's in ontario in addition to other rental properties for three years now- he is always super attentive and timely! And procraft is willing to stand by the quality of their services and comeback if the pest issue isn't resolved after the first spray or treatment. They take care of mostly seasonal issues like spiders once a year, and we had them spray a few units for cockroaches that haven't been back since. I would definitely recommend them! read more

I decided to give them a try because of the good reviews they got. Sure enough, they are awesome! They are professional and super friendly. They will take care of your need between schedule at anytime with no extra charge! Especially since we have lots of plants and vegetable in the back yard, they take their time to treat around the garden. They have been servicing our house for over a year now and we have always been the satisfied happy customer.. :) read more

Mike was Amazing!!! Very knowledgable and professional. Finally found a Permanent. Thank you!

Just got off of the phone with Mike. Nice guy. Straight-forward. Said he could service my area, but it is on the outer edge of his service area and he knows a very good local guy that would probably give me better pricing and possibly quicker turn-around in the event we needed an emergency service. Mike chose to be honest and pass on business. That is rare these days. I would recommend him to others. read more

I was concerned about bug bites I've been getting at night, I last called Procraft 2 years ago and they got rid of my noisy cricket problems, so I called these pros again and I'm glad I did. Mike came out, checked out the problem, ended up not so serious and more than being a pest control, he was like a therapist, bc I can finally sleep in peace now without being worried about bugs! He left behind some traps, so glad we eventually found nothing serious. He took care of the bugs and even cleaned the webs around the exterior of the house. I've already referred several friends. You won't be disappointed. read more

It's the first time I'm served by this company. Daren came today and spent more than one hour completing all the work interior and exterior. Nice guy and good job up to now. I am guaranteed that no bugs will bother me anymore in the future, otherwise they will come free of charge. One thing needs to be mentioned, they forgot my appointment for yesterday. So I got discount~_~ read more

Been having ant problems all summer. I used Raid, and other sprays with no luck. Finally got fed up and called Procraft because of their Yelp reviews. Darren and Mike are true professionals. Very pleasant to deal with. Mike showed up the next day, explained everything he was going to do, then sprayed all around the outside of the house, and the backyard. 2 days later, NO MORE ANTS! I signed up for the quarterly service. It's a better price and warranty than the one time service. read more

Would not recommend this company. I wanted an explanation and they can't tell me anything. Really if you can't explain the problems how can I trust you to fix them. Very unprofessional over the phone. read more

ProCraft was recommended to us and I highly recommend them for all your pest control needs. We called ProCraft for a termite problem. They were very courteous and were not late. They even called half hour before they arrived just to be courteous. it turned out we had a subterranean and dry wood termites. We just did the subterranean service. Patrick was the technician and did a nice clean and thorough job. they were accommodating and great to work with. Kudos goes to Daren and his office, too. read more

Getting ready for the summer season ! I've always have had a bad ant problem every summer . So I decided to try ProCraft . Made an appointment , great customer service from beginning to the end . Let's see how it goes ! read more