We had a very good experience with northwest mobility! Rented a small scooter for the day and it…read morewas so easy. Michelle was so friendly and helpful! She had everything ready to go when we picked it up. Went over how to use it and helped load into the car. Her dogs were there and we had fun visiting with them. I recommend this company!

I wasn't sure about visiting this place because I thought they mostly had accessible vehicles for…read moresale. Turns out they do have one of those (maybe 2) on their showroom floor, but they also have a whole wall of motorized scooters from basic to extravagant & motorized wheelchairs as well. I went in with the thought that I wanted a motorized scooter that was foldable & easy to transport for travel. Turns out even the scooters that fold have to be partially dismantled first then folds into 2 parts, then prior to use again, needs to be put back together. Not for me. So I tried the foldable motorized wheelchair & immediately fell in love. it folds & sits back up with 1 button, & folds to the size of a suitcase & fits easily into the back of my car! I have a cruise booked for Feb (on a huge ship, carrying 5000 guests), & I can't wait to explore every crevice of the ship as well as the islands where we stop. I'm sorry I didn't get the names but the young lady that helped me was amazing & the gentleman (in a motorized chair himself), answered every question I had & I left a very happy customer. This purchase will definitely improve my independence & allow me to travel again like I did before my disability, Thank you both for your outstanding service & for anyone in the area looking for such equipment, I encourage you to check them out first!

R&J recently helped us so much! My husband lost his leg in July 2018 and has been confined to a…read morescooter. R&J took our Toyota Sienna and put an automatic ramp and an adapted Drivers seat so my husband can be completely independent now. This has been life changing for him. He's a veteran and R&J dealt with the VA so we didn't have to. They loaned me a car to drive while ours was being worked on. I would highly recommended R&J for all your mobility needs. They service my husband's scooter as well. Robert and Tanya were awesome to work with and I think they could definitely help you with your mobility needs! Check them out!

This business is closed- no longer in existence. When it was open, they tried to fix my van but…read morefailed-- waste of hundreds of dollars. They also did not inform me when I made the appointment that they had moved from one city to another so I wasted a bunch of time and money getting to the obsolete address.

My mother recently had hip surgery, and I was looking for good quality, durable medical equipment:…read morea better shower seat than what I'd found on Amazon, a reacher, and a cushion to elevate her favorite chair. The customer service I experienced was incredible. The person I worked with made sure we found the right product for each item, and that attention to detail goes a long way, not just for customer service, but for my mother's recovery. I really appreciate it. Highly recommend this place if you're looking for quality products and great customer service.

I love the customer service for the staff is most helpful…read more Regarding selection, I have found the options most educational and we figure out together what are my best options. Thanks very much!

Shannon was extremely helpful. I was able to take my mom shopping for the first time in forever…read morethanks to this! Perfect solution.

Only Oregon Mobility Solutions could help me out of a huge jam I was in with my son's manual…read morewheelchair repair! We were scheduled to board a plane and discovered that the wheelchair could not tilt back. Without the tilt function our trip was going to be very hard to pull off with a plane ride from Oregon to Denver and then a rental car to accommodate my son's wheelchair. Oregon Mobility Solutions took the wheelchair and repaired it quickly for us with no problems. We will come back for the permanent fix after our trip but for now they got us up and running! They responded quickly and professionally, unlike the very horrible nuMotion outfit in Tualatin. I plan on working with Oregon Mobility Solutions in the future with the permanent fix for my tilting seat wheelchair problem and any other repair. While they don't take Medicaid reimbursements, they have excellent customer service and I cannot put a price on that! Thank you Keith for your excellent and prompt work today. Oregon Mobility Solution's customer service is OFF THE CHARTS AWESOME! Thank you. Thank you. Thank you.

My daughter's over head lift came from there. It has a track the width of the room and of course…read morethe lift ,lifts her up and puts in bed, or her wheelchair. I am very pleased with it. Jean Bugbee

Just bought my second Mobility Scooter from these guys. They were so welcoming and so friendly that…read moreI enjoy coming here. The scooter I bought today was a heavy duty one and it should serve my purpose as well. Again, the person that helped me seem to be the owner. And she was wonderful. I enjoy doing business with her! I'm sure I will be back again for my Mobility needs.

My son has received DME through Nu Motion for 15+ years. We started using them when Wheelchair…read moreWorks transitioned to Nu Motion. We loved the service and expertise that the technician, Rick Kruse and Jason Bolger provided. We were able to get many of our equipment needs for my son addressed by Nu Motion. They were on top of repairs and service, and I went as far as referring additional customers to them that I worked with professionally during my years as a case manager. Everything changed roughly 5 years ago when Nu Motion outsourced all their customer service to an out of state call center. It took almost a year to get my son's new wheelchair because their representatives failed to follow up on the insurance documentation that was requested many times. Repairs have taken 4-6 months also because of the lack of follow-through on Nu Motion's part with the insurance to get the documentation needed. Recently, Kaiser Permanente has decided to no longer contract with Nu Motion. However, I pay extra premiums and have Kaiser Added Choice which enables us to go outside of Kaiser including out of network providers and vendors. I have explained this to Nu Motion and all they hear is Kaiser Permanente and will not listen to the process and what Kaiser Added Choice is and how it works. I am not able to talk to anyone in Oregon, the calls are routed back east so you are speaking to a representative that has a script and knows nothing about the process. Any questions they are not able to answer during the call, they state they will have someone call you back. I have called them 7 times in the last 3 weeks and have yet to receive a call back from someone that is willing to assist us. My son has both private insurance and Oregon Health Plan. I choose to pay for private insurance hoping that it will provide my son with more and better options. This has not helped when it comes to Nu Motion. My son is medically fragile and currently we are unable to tilt his wheelchair and both brakes on his chair are not functioning. He has a significant aspiration and choking risk and without the tilt mechanism working this risk increases. It is a shame when a company gets so big and expands that it becomes so far removed from the individuals it states to serve and loses touch with them. Now that they are a larger company, it appears that you are only getting lies and deception. The trust is gone. We, the customers that serve.

They used to sell and install wheelchair batteries but now they won't unless we bought the…read morewheelchair from them. So, taxpayer, if a Medicare user can't afford $650 for batteries, you get to fund a new $35,000 electric wheelchair for the customer who already bought one from a family whose loved one had died, just to get batteries that work. WRITE YOUR CONGRESSMAN! Wouldn't you rather be funding health care or housing for the houseless elderly, instead of these corrupt durable medical equipment companies? They claim this is for liability reasons but they always check to see that the wheelchair is in working order when they replace batteries in chair they have sold. They know how to verify that a wheelchair is safe.

Very very helpful and knowledgeable. They took the time to explain everything. Scott helped us even…read morethough he didn't carry what we needed. We will use them in the future.

We are very appreciative of Kevin and team, we purchased a used wheelchair lift. Other companies…read morewould not help us move I and install it for a reasonable price. I contacted Kevin and he said yes of course. They relocated it to our house, then we had to get a plug in installed. They moved the lift, built the platform for the less than other companies quoted just to move it. Then about three weeks later they were finally able to install it. They had to build a platform, which is very nice. I am completely impressed and will recommend, Kevin, Jason, Logan and Jason.

I can't say enough great things about United Access in Hillsboro…read more We brought our scooter lift in for Repair and the service was excellent. All of the staff are super friendly, caring and professional. A Great business!

These guys are absolutely amazing. We've been in a bind several times and Erin has worked her magic…read morein acquiring a rental wheelchair van many times for us to transportmy Mom. Thank you for your amazing customer service! It's evident how much you love doing what you do. We appreciate you so much.