I cannot recommend this company more! They are dependable efficient and caring. I have had all my…read morecpap needs filled and more. I appreciate having a dependable company for help and supplies.

From the owner: Sleep specialist for sleep apnea.read more

I've only dealt with the people here over the phone. My caregiver picked up the items I had…read moreordered. Everyone there was so helpful. I can't even say for what all they carry but so far they've had everything in stock that I've needed. I would absolutely recommend them.

Great, friendly, helpful customer service. Had exactly what we needed. Would highly recommend!read more

Great customer service! Went in to look at walkers. This young woman was kind, and so…read moreknowledgeable. It was a great experience and I would go back there any time I need their help.

A helpful staff and a good selection of the item I was looking for. Convenient in-town location,…read morewith decent parking and an easy in and out.

The service and care we received from, Norco Medical - Salem Oregon, from Dustin Scott, Lillian and…read morethe team was amazing, From the first contact, they understood the need, got all the information, made our job to get needed medical supplies We would recommend them strongly to anyone who needed safe, and good Care. They offer great value to you by showing in a slow and understandable way how to use equipment, how to order and reorder. Thanks Norco!

This has been without a doubt the worst customer service experience of my lifetime, and I'm 68, so…read moreI hope to have some lifetime left. I just don't want Norco to be apart of it! I had been dealing with the Salem, Oregon branch of Norco for CPAP supplies and questions about mobility devices. They had always performed well, or at least earned a 'C' average, but the past several years I had noticed an erosion of the ability of the company to meet the needs of its clients. On February 20th, 2026, I placed an order for CPAP supplies from Norco Salem. After a couple weeks, I called to check on the status. The order had not processed. They had noticed I needed an updated prescription from my doctor. It seems the previous doctor approval had expired. Did anyone call me? Nope There were subsequent failures, including sending the request to the wrong doctor! I called Norco many times. The only time they called me was to tell me they had finally received the correct prescription from the correct doctor. But my sleep doctor had sent me an email with a copy of the prescription on the 20th of April. It took Norco a full week to acknowledge and record it. After two months and eleven days, and after placing an order earlier this week, I called this morning, May first, to make sure the order had shipped and was on its way. They lost the order. Placed it again. So on Friday, May 1st, 2026, I am still at least ten days away from receiving an order I placed on February 20th. I have to admit.....I have no hope and no faith in Norco's ability to deliver. They could have put the parts on their van and driven it to me, a distance of less than one mile! Don't take my word for it. There are plenty of sad reviews from disappointed customers. They share similar experiences. If you're looking for home medical supplies, mobility devices, CPAP support and the like, you have plenty of choices. I encourage you to do your homework! This is important stuff! You should deal with someone who does a great job and cares about you. NORCO AIN'T IT!

I have never been treated so badly. I have been trying to get a bed & commode for over a year …read more They kept saying they didn't receive the prescriptions faxed by the doctor. This went on for weeks. I had them hand delivered. They told my caregiver they were not sending either item. I received a call from them saying the items would be delivered the next day. 20 mins later I received another call & was told they would not be delivered. Autholene Shields They are rude,unorganized & unprofessional

From the owner: We are a private pay, completely mobile business delivering durable medical equipment right to your…read morehome, specializing in rentals & repairs to residents of the Salem / Keizer, Oregon metro area. With over 16 years experience, we have the knowledge & equipment to meet your healthcare & rehab needs. Payment via credit card, cash or check is accepted through our secure, mobile payment system.

Bi-Mart consistently orders products for the season then runs out of them half way through that…read moreseason... sprinkles, hose connectors, etc. come in December sometimes but are out of stock by July, when you need them most. Also lack courtesy in customer check-out... waiting in line and new checker takes the person behind you. Just rude!

Ran in to get a couple things & the clerk was nice & friendly, but if you have a weak immune system…read moreI'd be careful. This Bi-Mart does NOT require masks. I saw several people, all burly looking unkempt men strutting around not wearing masks. I saw some pass employees & no one said anything. This Bi-mart is right next to an assisted living retirement home & a lot of elderly folks come in here. There weren't many there when I was there so either they're not shopping, are having relatives shop for them, or go there right when the store opens, when the burly men are still asleep. I feel bad for the elderly & sick.

Renee is great respiratory therapist! She will try and try until she gets it right! Would highly…read morerecommend Cascade Sleep supply!

Peggy is very engaging and interested in a positive patient experience over selling goods. I have…read morebeen a client of Cascade for more than a year and have never been dissatisfied with any of the services or team members.

Everything! Super helpful staff, and very knowledgeable. Donna helped me when my Dad was dying.read more

Checked out my second hand mobility scooter after installing new batteries. Top of the line…read morebatteries but expansive