I have been seeing Dr. Callahan for over 20 years, following a traumatic foot infection that…read morehospitalized me for a week. Since that time I have been treated with respect and courtesy every time I visit or call, and have never had any problems with The Doc or his staff. Moving to N. California for a couple of years I was forced to see a different podiatrist who could not offer the quality of service I received at Santiam Foot Clinic. I was very glad to return to Oregon and reconnect with this office. My wife is also a patient here, and has also received great care. Dr. Callahan always asks me about her during my visits, and is always friendly and caring. He enjoys his job and loves people, and it shows in his behaviour. You can expect to be regaled with a variety of stories while he tends to your digits and I frequently find myself in near hysterics at his tales, but this never detracts from the medical professionalism with which we are treated. Whenever I visit I'm greeted warmly and professionally at the front desk, and when I've had billing questions (which has been rare) they've been handled courteously.

If I could give zero stars, I would. The office manager, April (who also happens to be the doctor's…read morewife), is unbelievably rude, unprofessional, and downright combative. She racially profiled a patient and refused to listen when I tried to explain that, as the administrator of a self-funded Taft-Hartley (union) plan, only certain people have access to my records. Ever heard of PHI or HIPAA? Clearly not--especially given some of your unprofessional responses to negative reviews. To make matters worse, she refused to see the patient despite a valid insurance ID card, falsely claiming it was "expired." It wasn't. The date on the card simply indicated when it was last revised. But rather than admit her mistake, they doubled down and refused service. Absolutely unacceptable. Avoid this place at all costs. If this is how they treat patients before even stepping into the exam room, I can only imagine how careless they are with actual medical care.

I love the sonic pictures in here they are good with the kids though it's kind of weird my son…read morestares at everyone's feet

I had been experiencing pain for months. Finally, the diagnosis was plantar fascitis. As we know,…read morethere is no cure - only help. A dear friend suggested insoles. I immediately thought of the Good Feet store. I knew the ones they sell in department stores are cheap and wouldn't help me at all. Emmanuel greeted us and took us through the presentation. He was thorough and explained each part so I could understand the process. He was very concerned about my foot comfort. We were able to find the inserts which worked for me and I was ready to go. Is the price steep? Yes, but you are paying for a quality product with a lifetime guarantee. Tori assisted me later on with heel grips. Since I've been wearing the inserts, I have greatly diminished back pain, and little to no foot pain. I'd say that was well worth the price I paid for the product. You cannot be cheap when it comes to your health. The remedies which cost the least amount of money sometimes offer the least amount of cure! With Good Feet, you get your money's worth every step of the way!!

Figure I follow up on this. Cascade fixed my broken ankle with surgery while Coastline said I…read moredidn't need surgery and/ or refused to help. And, surgery was the only option. Still burned about Coastline screwing with me. I know it wasn't about money and what they could bill, not on Medicaid/ Medicare. Guess they didn't care I was walking around in pain on a broken ankle. I am now scheduled to go back for my other foot reconstruction surgery with Cascade clinic, same one I had the ankle break. It's time. I'm really glad I was referred to Cascade. Seems there are some providers out there who still care about you. If you are looking at Coastline, you may want to look elsewhere. Also, zero apologies from Coastline. Nice :/

This is a small office and it takes several days or even weeks to get a human on the phone. Dr…read more Scott was thorough during my appointment, but then out of the blue I got a call from Summit Orthotics to make an appointment to get an orthotic. This was never discussed with Dr. Scott, and when I asked reception why I needed an orthotic, I was told I would have to make another appointment to find out, which would be another $45 copay! Why wasn't this discussed in person when I was there so I could tell Dr. Scott that I already had inserts and what shoes I used. None of my shoes would have space for an orthotic which would be a few hundred dollars!

I am diabetic. I go here every nine weeks to get my feet checked. They are very nice. They have a…read morenew location now they have lots of room a wonderful staff. They have product there that you can buy if you need for your feet you can ask them questions and they will give you a good answer. I was surprised at how simple and easy it was to get my toenails done and then to get them scheduled for another visit with no problem at all and I really like this place and I would recommend family and friends go there especially if you're diabetic.

I was charged $500 for a standard walking boot that you can buy online for $50. My insurance didn't…read morecover it and instead applied it to my deductible. Since then, I've been laid off from my job and lost my health insurance. I called the office to explain my situation and ask if they could reduce the bill or work with me in any way--flat refusal. Absolutely no compassion, no willingness to help, just a blatant rip-off. Be warned: they will overcharge you for basic medical equipment and leave you high and dry.

I saw the podiatrist here, Dr Hamid Arabshahi, to confirm that I needed a triple arthrodesis with…read moreCotton osteotomy so the VA would approve the surgery. Everything was approved and moved ahead quickly, I got the surgery I needed at OHSU. I appreciate Dr Arabshahi's experience and expertise in helping me get the surgery I needed. Thank you!

I wasn't to make to the Tualatin location for my appointment and since Dr. A is mostly in Salem, he…read morewas able to squeeze me in even during his lunch time. I've been seeing him for about 15 years and has always been accommodating. Thank you Dr. A, I really appreciate all that you do!

I have been seeing Jeff Blanchard for a number of different physical issues over the years. I…read morecannot imagine getting any better service. Jeff is incredibly knowledgeable, personable, and most important -- he is very kind and really cares about not only me but all his patients. And every single person in the office is the same way. I couldn't give a higher recommendation.

Friendly and helpful describes all the folks at this clinic, but one wants more than that in a…read morephysical therapist. One wants someone who really understands the body, has a large tool belt of modes to address physical therapy, and operates both experientially and intuitively. Josiah Favelle is all of that and more. I have never had a physical therapist who even approached Josiah's skill and breadth of knowledge. Often I have found myself telling him, "you're magical!" as he worked on me. I have had two knee replacements and a shoulder replacement and he has aided me through all of them. I wouldn't want anyone else!

I loved Dr Stevens and would get all my cortisone shots from him. I let him do surgery on my foot…read moreand my foot has been screwed up ever since. I was able to have the bunion surgery he did corrected. The surgery he did screwed up my toes and that can't be corrected. I am now permanently disabled and on SSDI. I am in pain every day. It feels like I have marbles in my meta-tarsal bones of my feet. My right foot compensates for my left foot and this causes the right one to hurt.

Don't expect results from your visit to this clinic. This clinic just wants your insurance and…read moreyour money. $500 shoes. Both Doctor are only going to sell you shoes not solutions. Both foot doctors are into selling over priced shoes and boots not willing to help and find a solution to help me or my two daughters. we are in desperate need for help with foot pain but non was found here. All three of us got a same response even when we visited separately and in different months. I am Very disappointed I ended up crying. Both my daughters and I were referred to this so call foot center after X-rays and waiting for a helping solution to my painful foot my Doctor S didn't even give me a Tylenol nor any type of help or solution only a sell of some expensive shoes. My daughter were also sent home with only a buy better shoes from us $500.

We had a very good experience with northwest mobility! Rented a small scooter for the day and it…read morewas so easy. Michelle was so friendly and helpful! She had everything ready to go when we picked it up. Went over how to use it and helped load into the car. Her dogs were there and we had fun visiting with them. I recommend this company!

Michelle and the team went above and beyond to install and adjust an EasyLock on our van. Good…read morecommunication and reasonable pricing for this service. Scott S.