very professional. they are very sensitive and caring to…read morethe needs we needed addressed. will for sure use them again when needed. feel blessed that we found them !

I'm pissed off and I need to warn other families about Home Instead Seattle. They completely…read morescrewed up caring for my mother who has dementia, and I'm done being polite about it. They kept sending different people every day. My mom has dementia - she needs routine and familiar faces, not a parade of strangers confusing her even more. This made her anxious and upset constantly, but apparently Home Instead doesn't give a shit about what patients actually need. Half these caregivers had zero experience and some didn't even have the required licenses to care for my mom. Are you kidding me? I'm paying you to send qualified people, not random folks off the street who don't know what they're doing. This is my mother's safety we're talking about. I called management multiple times trying to fix this mess. Talked to some woman named Needy who gave me the most fake, corporate apologies I've ever heard. No solutions, no changes, just "sorry you feel that way" bullshit while nothing got better. This company took our money and provided garbage care that made my mom's life worse. They don't care about your loved one - they just want to cash your checks and send whoever's available that day. Don't waste your time or money with Home Instead Seattle. Find a company that actually knows how to care for people with dementia instead of this amateur hour operation.

I'm taking the time to write a rather long review because I want to share with you the wonderful,…read morelife-changing support we've received from the care agency, With A Little Help. I was referred to With A Little Help by a friend of mine who is a hospice nurse. He actually gave me the names of three agencies, and I called them all. The first two had a corporate vibe, and sent me directly into a voicemail black hole. It was days before I heard back. When I called With A Little Help, within seconds, I was talking with Kacie, one of the owners, who was so kind and spent all of the time I needed talking with me about our situation and care needs. By the end of the phone call, we had a plan for an intake evaluation, and just a couple of days later, a new care team was in place...and just like that, the stress and worry that had been accumulating over many months lifted. This is just one example of the many, many I could share about the excellent care With A Little Help offers. They aren't a corporate-care behemoth. They are local, owner run, and some of the most caring people I've met in a long time. Kacie and Paul, the owners, worked with us to find the caregivers that are the best fit for our situation. The caregivers are highly skilled, professional, and compassionate. All of them have giant hearts. Some words that come to mind when talking about With A Little Help: Professional Flexible Kind Collaborative Communicative Compassionate Responsive Punctual Attuned For us, With a Little Help has been something of a miracle. I wholeheartedly recommend them to you for your care needs.

Visited my home for an assessment then told me the did not have any staff available part time…read more Waste of my time.

I cannot say enough good things about HomeWell. I needed to arrange care for my aunt on very short…read morenotice, and they immediately stepped up. They were incredibly accommodating, professional, and truly hit the ground running to make sure she had the care she needed without delay. The communication has been exceptional from day one. The office staff, the owner, and the care manager have all been responsive, compassionate, and easy to work with. They have kept me informed every step of the way, which has given our family tremendous peace of mind. Most importantly, I am extremely pleased with the level of care my aunt is receiving. It's clear that the caregivers genuinely care about her well-being and treat her with kindness, respect, and compassion. I highly recommend HomeWell to anyone looking for dependable, high-quality home care. Their professionalism, outstanding communication, and commitment to their clients have exceeded my expectations, and I am truly grateful for everything they have done for my aunt.

HomeWell has provided what has been, without exaggeration, the most consistently disengaged and…read moreineffective caregivers I have ever encountered. Over time, we have cycled through three caregivers and multiple management staff, all demonstrating the same troubling patterns: inattention, lack of basic caregiving skills, and a complete absence of accountability. Families should not be misled by warm introductions or polished three-ring binders filled with mission statements and promises of dedication. The reality could not be further from what is presented. Despite repeated and direct requests--both verbal and written--to management and individual caregivers to remain off their phones during shifts, caregivers remain consumed by personal phone use while my father-in-law, who has dementia, is left sitting in front of the television for hours at a time. I have personally purchased interactive games such as Connect 4, card games, and ping pong, as well as supplies for bird feeders, all with the intention of encouraging engagement and stimulation. None of these efforts have been utilized. Meaningful interaction appears to be considered "too much effort." This is especially frustrating because I know--through firsthand experience--that my father-in-law is far more mentally present and capable than the caregivers recognize. Ten rounds of Connect 4 with him is joyful, engaging, and entirely within his abilities. He is very much alive inside, and he deserves to be treated that way. On February 4, 2026, I visited to check his refrigerator and discovered expired raw eggs dated January 16, 2025, along with multiple other expired perishable items--foods that could have been served to him up to three times a week. This alone raises serious concerns about basic safety and oversight. I arrived at 1:04 p.m. By 1:08 p.m., the caregiver--who had been sitting comfortably on her phone--suddenly made urgent phone calls and left, abandoning her shift nearly an hour early despite being scheduled until 2:00 p.m. I immediately contacted management and, to date, have received no response addressing this clear dereliction of duty. This behavior is consistent with prior experiences. On an earlier occasion, I asked this same caregiver to walk with my father-in-law around the Ballard Senior Center. Instead, she ignored the request and sat on a bench until it was time to be picked up. It is not difficult to understand why she appeared uneasy when I arrived unannounced simply to check a refrigerator--basic oversight exposed ongoing neglect. While the primary legal responsibility lies with his daughter, who travels internationally for extended periods, my husband and I step in when she is away to ensure that his fundamental needs are met: bathing, shaving, walking, social interaction, and a properly stocked and safe refrigerator. Rather than welcoming this involvement, the caregiver and her manager complained to his daughter that I "micromanage" and should "back off." It is astonishing to be criticized for ensuring that a vulnerable adult is properly cared for. HomeWell charges $50 per hour for care. At that rate, families reasonably expect engagement, attentiveness, and respect for the dignity of a person with dementia--not caregivers sitting in chairs on their phones while ignoring their core responsibilities. Unfortunately, my hands are tied. I am not the legal guardian and do not have the authority to hire or dismiss caregivers. However, that limitation does not diminish my obligation to speak up when I witness neglect, safety risks, and systemic failures in care. This is not a matter of personality conflicts or unrealistic expectations. It is about accountability, basic competence, and humane treatment of a vulnerable elder who deserves far better than what HomeWell has consistently provided. I hope your loved ones are never placed in situations where their care and well-being are compromised, as we have experienced with HomeWell.

This care facility is unethical,…read more unprofessional and dangerous for your loved one. The caregivers do not understand the culture we live in, which is a safety issue for some patients. If your family member needs medication management or someone who can communicate with the deaf. RUN FROM THIS AGENCY. The only responsible case manager they had quit. THAO, she was amazing. Sarah does not care about the client only here caregivers. This place should get there license revoked.

I am the patient fedelta homecare/careforce I am disabled with permanent disability there since…read morelast year, care force didn't care about their patient and the caregiver without telling me throwing away my stuff to the dumpsters my food from freezer and broken my stuff camera the supervisor name is julia filippov is really rude to me, I feel being harassing by her and feel disrespectful and discrimination by her bad service, this agency I try to report to the her company I feel they try to cover it up!

synergy homecare has been taking good care of me at home and I am so grateful for their caring…read morecaregivers and office staff. I would highly recommend them anytime

Synergy provided home health aides for my dad who suffered from dementia and old age. They were the…read moreonly agency I could find that would provide 1 hour of care per day, which is all we needed (diaper change, towel bath, tooth brushing). I appreciated their flexibility and responsiveness. The caregivers were good as well. When we preferred someone different, they offered options. We used them for over a year. The only small negatives were a few miscommunications, but nothing major. I recommend them for home care!

Home Care Assistance has supported a 90+ year old client of mine for over 6 years. She is a fussy…read moreone, but HCA has worked miracles to find caregiving teams that met the client's needs. Visitors to the home often commented that she was clearly receiving good care. The time came this week to move the client to a facility and the HCA team supported the client and me to the fullest extent possible to ease that difficult transition. I cannot say enough to thank them for all they have done. I heartily recommend them.

The scheduling and care staff have been extremely reliable and pleasant. My MIL is treated with…read morerespect and dignity at all times. It is the best decision the family has made to support our matriarch.

Great Agency with a very caring and loving staff. Ben and Tina are awesome owners that are always…read morethinking outside of the box to efficiently help as many clients as possible. Not only do they show appreciation for their clients and caregivers, but they truly care about the growth and development of their staff as well.

Right at Home is who I work for. They offer home health…read morecare services in the King County. I've been working here for more than a year and I find that it is the perfect place to work while I'm in nursing school. One of the important features of working for them is that they are able to change my schedule on a week by week basis due to my ever changing school schedule. (my inflexible school schedule can change with less than a couple of days notice) I have meet many of the health care staff members at Right at Home and found them competent and friendly which I think is important in this business.

My Samoyed has been going to doggy daycare and periodically boarding with Lori for years and it has…read morebeen wonderful! Our pup is always excited when we arrive and we know she has a great time there. This location is incredibly convenient for us and significantly more affordable than other options is Seattle. I like that the dogs have lots of space to roam in the backyard can freely move inside and outside when they want to. We feel very lucky to send our dog to Baba Lu's!

Everyone has their own review and stories and originally I chose baba Lu's as they were rated well…read morebut after a couple of incidents I won't be back nor do I recommend them to anyone. I've used baba Lu's for a few of my visits and it's been a mixed bag. My dog was fine at the meet and greet and 2 of the bookings, my dog was fine and staff were nice. 2 of the other times I had issues with my dog - once he came back with two chipped teeth and 6 dime to quarter sized scabs from an altercation, and the other time he needed to visit the emergency vet due to swelling of his male appendage and extreme redness/sores around his genitals. For the latter booking, I find it odd that the caretakers did not notice this as two different vets said it was obvious it had been out for a while. To me, it seems like the caretakers are not watching the dogs as attentively as they should. If something was odd, I should've been contacted but wasn't. After the whole situation at the emergency vet happened, the owner of Baba lu's (Lori) seemed indifferent about the situation. My partner also noticed distressed barking one time when I was picking up my dog but shrugged it off. I won't be back especially after this last emergency vet visit and the lack of observation. Use your own judgement - I shouldn't have used baba Lu's after the first incident. Some other info: Lori will offers trazodone to dogs that have anxiety - I had to specifically mention not to use it as she's not a vet. It's odd that a dog boarder/day care would offer this medication that requires a prescription and that if a dog wasn't a fit, they wouldn't be allowed. Baba Lu's does not offer any refunds but provides credits with at least 2 weeks notice only if they can fill the spot. Any notice less than 2 weeks has a cancellation fee and it's usually 3 days. Weekday drop off is 7-10am with no weekend morning drop offs. Pickup is up to 9pm. There's a $45 charge for day care if you don't pickup before 10am. otherwise $60 for boarding a night. Venmo (not using goods and services) seems to be the preferred way for payment. Lori will not show you where dogs sleep during the temperament visit nor is she willing to send pictures of your pet during boarding as it is "confidential". Again, I do not recommend Baba Lu's Playhouse.