I visited a neighbor who is living in Weatherly Inn Kent. As I walked in there was such a…read morecomfortable feeling and no medicine type smell or stress that I felt. Our neighbor is very happy there. Staff is very friendly and helpful.

Mom moved to Weatherly after taking a fall and needing care. The transition was difficult on her…read morefive grown children more than on Mom! The staff was patient with us as we were each good at offering our advice! Staff at Weatherly is amazing. They have a way of immediately adopting residents into their "family" and wrapping them with love and attention. Mom received exceptional care. From maintenance, to laundry services, to the kitchen, to the administration to the caregivers; everyone works to see that the residents' needs are met. Mom died recently and again, the staff did not disappoint us. Tenderness and thoughtfulness oozed from everyone at Weatherly. My entire family does not hesitate to recommend Weatherly Inn in Kent. Thank you.

Recent events have sent me looking for a place for an aging relative. This brought me in their…read morefront door and supposedly we had a Saturday appointment for a walk through/meet & greet. In all fairness the appointment was arranged through a third party service. With that said, we arrived at the appointed time and there was no one at the counter. a full 15 minutes later there was still no one there. One staff member did walk by and asked if we needed help but was unable to provide any assistance. That staff member also failed to call the front desk person back to the front desk. While we waited there was an "incident" with a resident and her coat. It was a small matter (she couldn't pull the hood out that was out of place on her back). If the front counter person had been there this would've made this woman's life better. I seriously hope this was a one-off incident.

We had my father in law living here for assisted living the past year. We were very disappointed in…read morethe care after Covid closure. My father in law was needing more care as we could not stop in each week so we asked them to help with shaving and reminders for showering and help with dressing. We agreed to and paid the increased fees that they required for this additional care. When we face timed my father in law, it was very evident he was not getting any of this care, hair was long and unkept, full beard so never was shaved, yet we were paying the higher per month fee. We called 3 times for the nurse to look at a sore that was evident on his leg with no call back. We asked that the podiatrist see him at the end of last month for nail clipping when in at the facility, and that was never done either though we paid for this additional care each month. We then rec'd an email saying that my father in law needed to move into their Memory care unit and the cost would got up over 5,000 per mo. My husband responded saying that since they don't take medicare when private funds run out, we would need to move him to a different facility and asked if we could do that during covid restrictions. We found a memory care facility within 3 weeks of them notifying us that they recommended memory care. Though they never had him formally evaluated for memory care, though they never moved him into the Memory Care Units, though we told them we did not agree to this proposal. Brannan Park charged our Auto pay for the $5,000 + memory care charge without our consent. nor placement of him into their memory care unit. We luckily were able to stop the auto payment on our end and moved him out within the month. They are the most corrupt and fraudulent management and I caution anyone that is thinking of the Village Concepts Assisted Living /Memory Care. DO NOT place your family member with this organization. The Brannan Park in Auburn especially. I cannot believe how unprofessional they have been. NO Star rating in our opinion.

I am a retired RN of 48yrs. This wonderful family precious place is beyond any expectations I…read morecould have imagined. Our loved one received above and beyond TLC!! You will not regret considering Fountain Court Assisted Living in Maple Valley WA for any loved one whom you want to feel loved safe secure appreciated. The grounds are beautiful AND cane/Walker paths are an added pleasure to be enjoyEd by all residents. The food is outstanding and dining area is a real Class Act! Thank you for allowing me to share with you.

I have been to this community several times. The staff at Fountain Court are always very nice,…read moreinviting, and willing to help. Their facility is always well maintained and clean. You would never know this was an Assisted Living Community as all nurses areas and medical supplies are discreetly placed. The Market Director here does an outstanding job, very involved in the community, and always finding ways to help.

I'll just start off by saying the staff is incredible. The facility is a little older but gives it…read morea feel of home and community. The care staff are all so caring and supportive. They are able to accommodate you or your family members needs you may be looking for. I will always recommend this facility to anyone looking. 10/10

My mother had an apartment in an assisted living facility, when they informed me that she required…read moremore care than they could offer due to her cognitive decline. I began the difficult process of researching memory care facilities. After touring many facilities, we found Aegis Living of Kent to be the best of the bunch. The staff is amazing, the flow of their facility is wonderful and their apartments are much nicer than any of the other properties I toured. They have have fun events for residents and their families, they have their own bus for group outings. Their secured outside grounds for residents is beautifully maintained (my mom loves to be outdoors when the weather is nice). I valued finding a facility that is fully focused on memory care, and not a hybrid property where you have both assisted living AND memory care and the staff rotate between both. At Aegis Living of Kent, the entire facility is focused on memory care, so the staff is experienced in this area. I highly recommend Aegis Living of Kent if you are seeking a memory care facility for a loved one.

Everybody that works here is eager to help. You never see a sad face. There is always something to…read moredo. The kitchen puts together fantastic meals. In the summer they'll do BBQ outside. They have daily specials and a good size menu. Their maintenance man can do anything!! This place is AWESOME!!!!!

Food is always good. Huge variety of options for any dietary needs. There is allot of long-term…read morestaff You see every day. My Grandma loved living at Farrington Court. Thank you All!

DON'T COME HERE! Management is hostel to residents, put their health at risk, and don't maintain…read morethe facility. Management won't talk to the renters or be responsive to their health safety concerns. There's a resident who's had several fire hazards and noxious odors from his room making people sick and management won't address those issues. Some of their washers and dryers have remained broken for months and aren't fixed yet. These issues were raised about a year ago and still no improvement in the living conditions. A 0 zero star review is more appropriate than a 1 star.

I helped a friend get their grandmother into this home, by authorizing a ONE TIME payment to cover…read morethe first month's costs ($14,500). I wrote the exact amount, and did NOT check the box indicating that it would be an unlimited amount, or recurring. Imagine my surprise when I looked at my bank account and saw they had charged me the next month's full rent of $8,000. Unfortunately, it ran the same day my Q1 taxes for 3 of my businesses (State L&I, ESD and DOR + FEDERAL taxes for each)., and payroll were due to be paid from my accounts. This left me negative and hit with fees for not only the overdraft but also penalties and interest for the payments that had insufficient funds to process. I called Covington, who told me they "usually get the authorization form that tells them if they can use the card for future payments, but just didn't this time..." (so, you just decided to assume, and set it up anyway???) and, rather than offering me a refund, I was instructed to call my bank to dispute it. This floored me... I was telling them I was overdrawn and in a scenario that was caused because of their error, and they wouldn't even offer a REFUND. I had to take more time I don't have, and wait way longer than just simply having it returned to me and the rest fixed later. When asked, they didn't know how to handle the rest of the issues they caused for me. I told them they needed to figure out how to resolve them, and fix the massive (and expensive) issue this caused me. I was told they would contact a higher-up and that I'd hear back the next day (this was Wednesday - it's now Saturday). Needless to say, they haven't picked up the phone. I have to run this week's payroll tomorrow and won't have the money for that now, either. I contacted my bank to dispute it (which I shouldn't have had to do), and was told there was an additional $14,500 due to come out later this month, as well... Apparently, Covington not only wrongfully set up my account on an autopay that I didn't authorize, but they also made the mistake of setting the STARTER payment AND monthly payments to both run as autopayments. I don't know the first thing about how they run the actual facility itself, what it looks like, or how they treat their residents... but, if I could judge based off of these very LARGE oversights, and how they handled it? I would tell everyone to run far FAR away from it. Mistakes are one thing... how you handle them will tell me everything I need to know about a business. I'm sure I won't see a dime from them, offering to help right what they wronged. However, I'm happy to update if I do.

Anyone considering Wesly Garden for senior living should review all agreements and contracts with…read morean elder attorney. The sales people speak in subjective and vague terms and make no firm commitments but suggest several things that are not supported by the contract you are asked to sign. For those who rely on spoken word and don't read the fine print they are likely in for a surprise. Their contract is very one-sided leaning heavily in favor of Wesley Gardens and weak in committing to responsibilities and obligations Wesley Garden can be held to. The cost to get on their wait list is $2000 non-refundable. In our case we were led to believe that although they could make no promises it would be reasonable to think in terms of 9-12 months. After 8 months we were then told t was currently we should expect about 2 years from that date and again in Dec 24 the expected wait time was still 2 years, (36 months from start of wait list, reminding me of the Seinfeld Chinese restaurant episode). My mother had visited and liked what she saw and heard and did not want to go anywhere else. We had signed up for a 1 bedroom. Some months in, a different more expensive unit was offered which we declined. They argued that we were offered and declined a 1 BR unit we had requested, and was evidence of filling some vague obligation, in fact it was a one bedroom plus den. The offered unit was not what was requested and was declined as it was more than my mother need and outside of her budget. When asked what percentage of the people on their wait list actually ever get into Wesley Garden I was told they did not know but that numbers and those statistics didn't matter. In fact at the time there were 200 people on the wait list banking them up to $400,000 which their VP said was needed due to the cost of maintaining this wait list. It seems the wait list is a revenue source of its own. It is highly unlikely they would not know what percentage of people on their wait list ever were admitted, but it does make sense why they wouldn't want to disclose it. I will be requesting the Attorney General look into their deposit policy just to make sure it is as fair and justified as they claim it is. Make no mistake, they are in-line with their one-sided contract, and I am not suggesting they violate their own contract. But seem to rely on elderly listening to the words they speak and not looking closely at the fine print that their lawyers have protected Wesley Garden very well with. Anything you are told verbally by Wesley Garden should be taken with healthy skepticism and ensure that everything you are told is documented in the contract. Then thoroughly review and understand the contract you are asked to sign (preferably with an attorney). This should especially be done with the $150,000 or more deposit agreement that you must pay.

DO NOT GO HERE. ZERO stars, if I could give that low of a rating…read more We had a horrid experience in the Rehab Facility. No PT evaluation for 6 days after knee replacement of 83 year old mother. She just laid in bed until we could find an alternate facility. Executive Director, Mark Hansen, was rude and most unhelpful. No explanation for why the PT department could not get their job done. And no leader willing to step in and help.